Mercure Inverness Hotel 4 stars

Customer review rating (ALL Rating) 3.9/5 626 reviews

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Mercure Inverness Hotel - Image 1
Mercure Inverness Hotel - Image 2
Mercure Inverness Hotel - Image 3
Mercure Inverness Hotel - Image 4
Church Street, IV1 1QY INVERNESS, United Kingdom

Description

Hotel extras

  • An ALLSAFE Clifton Environmental certified hotel

  • Set along the banks of River Ness, in the heart of Old Town

  • In-house bar & restaurant serving authentic local dishes

  • Wedding facilities capable of accommodating 160 guests

  • Central location, within 200 metres from Train Station.

Our accommodation(s)

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Hotel location

Mercure Inverness Hotel

Church Street
IV1 1QY INVERNESS
United Kingdom

GPS:57.478304, -4.226695

Telephone
Fax +44 161 388 0915

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

33 Church Street Brasserie

33 Church Street Bar and Brasserie offers traditional and internationally inspired cuisine, delicious desserts, a selection of fine wines and cocktails to complement your meal. In a relaxed atmosphere for an enjoyable dining experience.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  626 reviews

TripAdvisor Rating  3.5/5  696 reviews

The stay was ok for amount charged.

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

The stay was satisfactory for a one night stay whilst away on business.

Dear Haydon We very much appreciate your comments regarding your stay at the Mercure Thank you again for sharing your experience. Sincerely, Jason McLeod Operations Manager

Fantastic

Customer review rating 5.0/5

Linda Couples - Confirmed reviews ALL

Great location breakfast was amazing. The staff very friendly especially head receptionist Jo. She made sure our stay was special as we were celebrating our anniversary .

Dear Linda We very much appreciate your comments regarding your stay at the Mercure Inverness Hotel. It is always a pleasure to receive positive and constructive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Please feel free to leave as a review on Tripadvisor Sincerely, Jason McLeod Operations Manager

Ideal central location

Customer review rating 4.0/5

Helen Friends - Confirmed reviews ALL

Pleased to get a space in the car park on arrival and delighted at availability of early check in. We were there for a weekend shopping and it's ideally situated for that. Saturday night pretty noisy due to street facing room until nearly 4am so a disturbed sleep. Good breakfast options.

Dear Helen We very much appreciate your comments regarding your stay at the Mercure It is always a pleasure to receive positive and constructive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jason McLeod Operations Manager

Great People

Customer review rating 5.0/5

Garth Families - Confirmed reviews ALL

Very kind and helpful staff, great location to walk to restaurants and pubs.

Dear Garth We very much appreciate your comments regarding your stay at the Mercure Inverness Hotel. It is always a pleasure to receive positive and constructive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Please feel free to leave as a review on Tripadvisor Sincerely, Jason McLeod Operations Manager

Rooms with windows facing the street

Customer review rating 2.5/5

Anonymous Business - Confirmed reviews ALL

It was too noisy I didn't sleep a wink.

Dear Guest Thank you for taking the time to tell us about your experience at the Mercure I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We are currently working with our local council to address the noise from the city centre We appreciate your sharing your feedback & concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jason McLeod Operations Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 915 reviews 8.8/10 Location
  • 1,289 reviews 5.9/10 Room
  • 1,305 reviews 8.6/10 Service
  • 67 reviews 1/10 WiFi
  • 687 reviews 3.3/10 Comfort
  • 518 reviews 8.4/10 Breakfast
  • 401 reviews 6.2/10 Cleanliness
  • 311 reviews 5.3/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.