爱丁堡王子街美居酒店 3 星

客户意见评级 (ALL 评级) 4.2/5 1,055 评论

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描述

酒店其他优惠

  • 200 meters from Edinburgh Waverley Station. Edinburgh Airport, just 6 miles away.

  • Nearby Edinburgh Castle and Scottish National Gallery

  • Scott's on Princes Street restaurant features local Scottish dishes with a modern twist.

  • Outstanding views of Princes street Gardens and the Old Town

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酒店位置

爱丁堡王子街美居酒店

Princes Street
EH2 2DG 爱丁堡
英国

GPS:55.952573, -3.194425

抵达和交通

酒店服务

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酒店内
  • 餐厅
  • 无限网络
  • 早餐
  • 酒吧
  • 100% 无烟酒店
  • 客房服务

SCOTTS ON PRINCES STREET

Scotts on Princes Street pairs excellent Scottish cuisine with a modern twist alongside warm and welcoming staff. Order afternoon tea with scones and tempting snacks from the lounge menu, or take advantage of room service 24 hours a day.

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.2/5  1,055 评论

TripAdvisor 评级  3.5/5  3,605 评论

Afternoon tea

Tripadvisor 评级 5.0/5

annemI1299RU Friends getaway - 经 TripAdvisor 认证的评论

Had a lovely afternoon tea We. Were unable to finish it all the sandwiches were so full The staff asked if we would like it boxed up to take home The staff were very attentive Would definitely recommend it to friends The view from the hotel is stunning

Dear anneml1299RU, Thank you for your review, we are delighted to hear that you have enjoyed your afternoon tea, and that our staff was very attentive. We hope to welcome you back soon! Warm Regards, Daliya- Duty Manager

Nightmare to stay at Mercure Edinburgh

Tripadvisor 评级 1.0/5

Jason_Pan 经 TripAdvisor 认证的评论

A nightmare hotel! I am here for business and the WiFi didn’t work at the hotel! I called the front desk 4 times before someone picked up the phone. No fridge in room. Not a place to stay especially if you need to use WiFi to check in online for your flight!

Dear Jason, Thank you for your review, we really appreciate your feedback. I'm very sorry to hear that you did not find your stay satisfactory this time. We always try our best to accommodate every guest. Unfortunately, we are having issues with our wi-fi at the moment, and are in the process of installing new routers for every room, and we apologize for the inconvenience caused during these times. We thank you for your patience and hope you enjoyed visiting Edinburgh, Kind Regards, Daliya- Duty Manager

Birthday treat

Tripadvisor 评级 5.0/5

frannyd07 家庭住宿 - 经 TripAdvisor 认证的评论

My grandson wanted to spend his 6th birthday at Edinburgh Castle. I booked this hotel for the night before and it was brilliant. My son said that the room was lovely with a good view of the castle. At breakfast the next morning there were balloons and a birthday banner for my grandson alongside a card and birthday cake. Everyone I dealt with were amazing. Thank you.

Dear frannyd07, Thank you for the amazing review!! Your grandson picked the best location to celebrate his birthday! We are that you enjoyed the amazing view of the castle from your newly refurbed room. It was a pleasure to help celebrate the birthday of your grandson and we are thrilled that the team could help with the occasion! Hope to see you again! Kind regards, Tony - Duty Manager, Mercure Edinburgh princes street.

Great Minibreak in Auld Reekie

Tripadvisor 评级 5.0/5

Martin G 家庭住宿 - 经 TripAdvisor 认证的评论

Great location, with amazing viewsof the Castle. Friendly and helpful staff. Excellent food and drink offering. Not the cheapest, but then Edinburgh during the festivals is always overpriced.

Dear Martin, What a great review we thankyou for it and were happy you enjoyed the location, views, and our staff's service. It's good to hear you appreciated our food and drink offerings too. Regarding pricing, our rates align with the local market, especially during the busy festival season. We hope to welcome you back in the future for another enjoyable stay. Kind Regards

Bit disappointing but I do love Edinburgh

Tripadvisor 评级 3.0/5

SPOONER6 经 TripAdvisor 认证的评论

Have been going to this hotel for years booking from one year to another so we were very disappointed to be put in a less than pleasing room.My friend has mobility issues and we were put on the 6 th floor,no good if there’s a fire alarm going off as there was last year .After an hour we were given one on the 3 rd floor .The rooms have been refurbished but not been thought out .No mirror in front of dressing table just an oversized tv .No drawers at all and very little hanging space hence we had to live out of our suitcases for four days .Bathroom had shower but another handle would of been safer as there is quite a step out of shower..Great location pleasant staff ,Anna in caharge at breakfast is always more than helpful,thanks Anna .Getting to be expensive,I think they trying to recoup the money they have spent upgrading

Dear Guest, Thank you for your feedback and for being a loyal guest over the years. We're sorry our new layout did not meet your expectations; we will review your comments as we strive to improve our services. We’re pleased you enjoyed the location and the service from our staff, especially Anna—she’ll be delighted to hear your kind words. Regarding pricing, our rates are set according to the local market. We hope to welcome you back and provide a better experience in the future. Kind Regards

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其他网络用户评价我们的酒店

  • 2,159 评论 9.6/10 位置
  • 2,740 评论 5.7/10 房间
  • 1,848 评论 8.7/10 服务
  • 237 评论 2.4/10 上网
  • 1,139 评论 4.1/10 舒适度
  • 957 评论 8.8/10 早餐
  • 859 评论 3.5/10 氛围
  • 745 评论 5.5/10 清洁度

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