爱丁堡干草市场美居酒店 4 星

客户意见评级 (ALL 评级) 3.9/5 167 评论

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爱丁堡干草市场美居酒店 - Image 1
爱丁堡干草市场美居酒店 - Image 2
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爱丁堡干草市场美居酒店 - Image 4
38 Gardners Crescent, EH3 8DQ 爱丁堡, 英国

描述

酒店其他优惠

  • Less than a 10-minute walk to Haymarket train station

  • Less than a 10 minute walk into Edinburgh Old Town

  • Located nearby EICC, making it ideal for business guests

  • Central location, with plenty of nearby transport links

  • On-site fitness centre available to all hotel guests

我们的客房

酒店位置

爱丁堡干草市场美居酒店

38 Gardners Crescent
EH3 8DQ 爱丁堡
英国

GPS:55.943985, -3.209553

电话
传真 +44 131 229 2409

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 不允许携带宠物
  • 轮椅可通行
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 100% 无烟酒店
酒店附近
  • 停车

BAR

非合约照片

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  3.9/5  167 评论

TripAdvisor 评级  4.0/5  1,159 评论

Poor internet connectivity for business travellers

Tripadvisor 评级 2.0/5

Colin_L0nd0n 商务住宿 - 经 TripAdvisor 认证的评论

I stayed here for a work visit and needed to continue working in the evenings. Internet connectivity is very poor. Reported this each day but no improvement. Unfortunately the internet is not good enough for business travellers. The room is also very cold and the aircon, although I set it to a warm temperature, made no difference. Hotel is clean and the bed is comfortable.

Do not stay here

Tripadvisor 评级 1.0/5

kevote 经 TripAdvisor 认证的评论

Heating did not work the whole stay even though it was freezing outside. After claiming they gave us a portable heating where of course you could not set up a temperature so then it was too cold or too hot in the room. I stayed 4 nights and they were never able to fix the room heating in top season like New Year's Eve. The worst was the staff that promised a refund of certain amount that they never did. Only 2 breakfasts were given as compensation even though I continued claiming after I checked out and was back in my city. There are no excuses for a hotel of this category and such elevated prices to work out like this. I could not move to another hotel in the middle of the stay because I paid full amount in advance, so I would lose all in addition to paying a new hotel. Additionally, WiFi does not work. I claimed it as well and they said it was a known issue. From the comments here, it seems it is a known issue for very long ago. Avoid this hotel as long as you can, as there are planty of options available.

Definitely worth a visit

Tripadvisor 评级 5.0/5

I847IHchristinej 经 TripAdvisor 认证的评论

Really enjoyed our stay at this lovely little hotel. 10 minutes walk from Haymarket station and half an hours walk to Princes Street and the heart of Edinburgh. Staff were really friendly and very helpful. We were allowed to leave our luggage before we checked in so we could explore luggage free and again were allowed to leave our luggage once we had checked out which was so nice of them. Breakfast is £15 and well worth it, full english/scottish breakfast, cereals, cakes, fruit, yoghurt, toast, bagels, croissants it really sets you up for the day. Our hotel room was spotlessly clean and cleaned every day, very modern with complimentary tea/coffee and water and a fridge in the room. The lounge/reception area is also comfortable and welcoming. We would definitely recommend.

Not great

Tripadvisor 评级 3.0/5

Elliswwght 经 TripAdvisor 认证的评论

Stayed here last year on a business trip and have to say things have massively gone down hill since then. Thick dust all over the room. Crumbs on the floor. Rooms are nice but small. Very noisy hotel which you sort of expect in a city any way. Breakfast is really nice though

Hotel not interested in the slightest for customer care

Tripadvisor 评级 2.0/5

RebeccaE488 经 TripAdvisor 认证的评论

Despite trying to raise these issues whilst staying at the hotel to avoid a bad review, we had no response at all. Disgusting customer service. I know they respond to emails as they had emailed straight back last week in the days before we arrived. At this point I have emailed twice and tried to speak direct. The bathroom door was so heavy and stuck it took two of us to operate it (to slide the door open) Shower- not fit for purpose I could not wash my hair whilst there as it was too hot or too cold therefore we couldn’t enjoy it. No heating in the room, we had to get an oil filled radiator in to help. Privledge room, no restock of drinks in the fridge and no newspaper at all like it specified. Stained towels, the list could go on. To say we stay at mercures regularly we would have hoped to have this resolved during our stay. We knew a room move couldn’t happen on the Friday as the hotel was at capacity, having raised our concerns on the Saturday morning, to still have no reply is appalling customer service.

Thank you for taking the time to review the hotel, I am extremely disappointed to read your review, and will follow up your comments with our housekeeping team to ensure that this is an isolated issue the team learn from

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其他网络用户评价我们的酒店

  • 931 评论 9/10 位置
  • 1,301 评论 6.4/10 房间
  • 1,127 评论 8.6/10 服务
  • 63 评论 1.6/10 上网
  • 649 评论 6.9/10 清洁度
  • 599 评论 8.3/10 早餐
  • 30 评论 4.5/10 酒吧和饮品
  • 17 评论 8/10 运动休闲

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