爱丁堡公园诺富特酒店 4 星

客户意见评级 (ALL 评级) 4.6/5 2,101 评论

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15 Lochside Avenue, 在卫星导航系统中使用酒店名称, Hermiston Gait Retail Park, EH12 9DJ 爱丁堡, 英国

描述

酒店其他优惠

  • 酒店交通便利，配备充足的停车位，靠近多个交通站点

  • 配备高端休闲设施，包括游泳池、健身房、桑拿房和蒸汽房

  • 距离爱丁堡机场仅 4 公里，距离皇家高地中心 7 公里

  • 现代化的会议空间，配有现代化视听设备，最多可容纳 180 人

  • 搭乘附近的电车可轻松抵达默里菲尔德体育场

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酒店位置

爱丁堡公园诺富特酒店

15 Lochside Avenue, 在卫星导航系统中使用酒店名称, Hermiston Gait Retail Park
EH12 9DJ 爱丁堡
英国

GPS:55.92657, -3.310871

电话
传真 +44 131 446 5610

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 不允许携带宠物
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

Gourmet Bar & Kitchen

您可以在美食吧厨房品尝世界各地的各种简约正宗菜肴，满足您的味蕾，然后在街头漫步。酒店内的餐厅环境休闲，适合全家用餐，也适合与同事共酌。

预订

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.6/5  2,101 评论

TripAdvisor 评级  4.0/5  3,604 评论

卓越奖 2024

Downhill

Tripadvisor 评级 2.0/5

Journey18625215154 Couples - 经 TripAdvisor 认证的评论

We have stayed at this hotel for many years around Christmas and then previously for access to airport for early morning flights The hotel seems to be going downhill since the last time we stayed. We stay here because it’s out the way and quiet. However this was not the case this time, there was a DJ on for a big party underneath our room (second floor) I booked this hotel months in advance so I would have expected if there was a party they would move guests who aren’t part of the event, away from it and up higher floors so they can sleep and still enjoy their stay. However we were put in a room where the music was so loud we couldn’t hear the TV and upon mentioning it, nothing was done about it and it got louder until midnight. We were never informed there would be any loud events on when we checked in. In the room there is an advertisement leaflet for room service, which you order via WhatsApp on your phone. We tried to order via WhatsApp (however it said the number was “last seen” over a week ago so it didn’t give us much confidence) after waiting a few hours we went down to the bar to get drinks instead. Really disappointing they advertise the service in the rooms but it’s not actually in use? Strange The window ledges had mud marks and dirt on them which was horrible also I wouldn’t stay here again, which is a shame but it seems dated and like it needs help with some services, don’t know how a hotel can advertise room service and then not actually have any, not sure if management are aware of the issue but seems like the hotel needs a refresher on a lot of basic things

Dear Valued Guest, Thank you for sharing your feedback with us. We sincerely apologize for the inconveniences you experienced during your recent stay. Your comments about the noise, room condition, and service have been noted, and we are committed to using this feedback to improve our services. We are truly sorry that your stay did not reflect the high standards we strive to uphold. Should you decide to visit us again, please do not hesitate to contact me in advance. I would be delighted to personally assist with your reservation to ensure a better and more enjoyable experience. We hope to have the opportunity to welcome you back and provide you with the quality stay you’ve come to expect from us. Best regards, Alexandru Front Office Manager

Good stay

Tripadvisor 评级 4.0/5

mpoojari 经 TripAdvisor 认证的评论

Clean and comfortable room, there was nice and clean gym, an indoor swimming pool and a heated sauna room. The tram station is close to the hotel (4mins walk), it takes about 20mins to city center on trams. KFC and Krispy Kreme are adjacent to the hotel.

Dear Mpoojari, thank you so much for your recent visit and feedback. We are glad that you enjoyed your stay, we look forward to welcome you again, Attila

We will be back…

Tripadvisor 评级 5.0/5

dalerushby Couples - 经 TripAdvisor 认证的评论

The most pleasant, helpful and friendly staff I’ve come across in years… Great location, city center easily accessed by tram, great food with generous portions, great bar with some live music (but not loud)… Did I mention the staff..?? I’m sorry I didn’t catch names but they were all so kind…

Dear Dalerushby, thank you so much for your kind 5-star review, highlighting our hard working team and the live music event that you enjoyed. Interestingly others found it disturbing - some even complained, but we also think it was a beautiful night in our hotel. See you again soon, Attila

Christmas party

Tripadvisor 评级 5.0/5

Fiona M 经 TripAdvisor 认证的评论

I was at a Christmas party at the Novotel hotel at Edinburgh Park last night. Every part of the evening was exceptional from start to finish. All staff were very welcoming and went above and beyond to make our evening enjoyable. The food was to a very high standard and enjoyed by everyone. I will definitely be back to visit the restaurant in the near future.

Dear Fiona, thank you very much for taking the time and giving us a 5-star review after your Christmas party. Those events are complex, requires lots of extra hard work from the Team to make it like easy-going and create that special vibe. We also look forward to welcome you again in one of our upcoming special events, Bottomless Afternoon Tea or Live Music. Kind regards, Attila

Excellent hotel

Tripadvisor 评级 5.0/5

aaB4874QO 经 TripAdvisor 认证的评论

Excellent hotel. Third time staying here in a couple of years and it continues to be excellent value for money. The location is perfect, only a minutes walk to the tram stop to get directly into the city. The rooms are clean and comfortable and the hotel has a lovely pool, perfect to relax after a day in the city. Breakfast buffet has a wide selection on offer and the service from all staff is superb. Will definitely return again.

Dear aaB4874QO, thank you so much for your loyalty, it is always a pleasure to welcome you. We are delighted that we are consistently able to delivery our high and quality services for your kind satisfaction. We will continue to work hard and hope to welcome you for another excellent stay. Kind regards, Attila

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其他网络用户评价我们的酒店

  • 2,006 评论 9.1/10 位置
  • 1,994 评论 8.2/10 房间
  • 2,260 评论 9.2/10 服务
  • 21 评论 8/10 上网
  • 951 评论 8.8/10 清洁度
  • 856 评论 8.3/10 早餐
  • 650 评论 8.7/10 游泳池
  • 535 评论 8.3/10 设施

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