Mercure Bradford Bankfield Hotel 3 stars

Customer review rating (ALL Rating) 4.2/5 1,033 reviews

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Mercure Bradford Bankfield Hotel - Image 1
Mercure Bradford Bankfield Hotel - Image 2
Mercure Bradford Bankfield Hotel - Image 3
Mercure Bradford Bankfield Hotel - Image 4
Bradford Road, West Yorkshire, BD16 1TU BINGLEY, United Kingdom

Description

Hotel extras

  • An ALLSAFE Clifton Environmental certified hotel

  • Within walking distance of the tranquil River Aire

  • 19th century gothic mansion with original features

  • Regularly holds Asian weddings for up to 300 guests

  • Five miles from the famous Haworth & Bronte Parsonage Museum

Our accommodation(s)

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Hotel location

Mercure Bradford Bankfield Hotel

Bradford Road, West Yorkshire
BD16 1TU BINGLEY
United Kingdom

GPS:53.834417, -1.815748

Telephone
Fax +44 161 388 0915

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

THE BRASSERIE

You can really unwind in The Brasserie. Whether you are meeting for a chat over coffee or looking for an informal bite to eat, this individually styled restaurant offers a wide selection of internationally inspired dishes.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,033 reviews

TripAdvisor Rating  3.5/5  1,162 reviews

Decent stay

Customer review rating 3.5/5

Neil Couples - Confirmed reviews ALL

Decent stay. Staff accommodated our need to have a room without too many stairs. Hotel room in need of refurbishment. Decent location with lots of parking. Did not appreciate the lawnmower starting at 7:30 in morning. Surely it could have waited until later?

Dear Neil, Thank you for taking the time to share your feedback with us regarding your recent stay at Mercure Bradford Bankfield Hotel. Please accept our sincere apologies if the room did not meet your expectations. We strive to provide all our guests with a comfortable and enjoyable experience, and it is disappointing to learn that we fell short on this occasion. Your feedback is valuable to us, and we will certainly take your comments into consideration as we continue to improve and enhance our facilities and services. We hope that despite the initial disappointment, you were able to enjoy the other aspects of your stay with us. Thank you once again for bringing this matter to our attention. We hope to have the opportunity to welcome you back to Mercure Bradford Bankfield Hotel in the future and to provide you with a more positive experience. Best regards, Reception Team

Stay was fine

Customer review rating 3.0/5

Dan Families - Confirmed reviews ALL

Stay was fine, staff were great just some minor niggles

Dear Dan, We very much appreciate your comments regarding your stay at the Mercure Bradford Bankfield Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reception team

Ok

Customer review rating 2.5/5

Anonymous Families - Confirmed reviews ALL

Not happy to be awoken by drilling, somewhere in the building, at 7am. And when I arrived in the room the window was wide open so it was freezing. Good job it wasnt winter. Otherwise slept well and very clean.

Hi, Thank you for taking the time to share your feedback with us regarding your recent stay. I am sincerely sorry to hear about the disturbance caused by drilling at 7 am and the inconvenience of finding the window wide open upon your arrival. Your comfort and satisfaction are our top priorities, and it's disappointing to learn that we fell short of meeting your expectations in these aspects. Please accept our sincerest apologies for any inconvenience and discomfort these issues may have caused you. I have shared your concerns with our maintenance and housekeeping teams to ensure that steps are taken to prevent similar occurrences in the future. On a positive note, I'm glad to hear that you were able to sleep well and found the room to be very clean. Your acknowledgment of these aspects of your stay is greatly appreciated. Once again, I apologize for the inconvenience, and I hope that this experience does not deter you from choosing to stay with us again in the future. If there is anything else we can do to make your future stays more enjoyable, please don't hesitate to let us know. Thank you for bringing these matters to our attention, and we hope to have the opportunity to welcome you back soon. Best regards, Reception Team

Not quite to standard

Customer review rating 3.5/5

Johnnf Families - Confirmed reviews ALL

Had an overnight stay. Not really to Mercure standard. Very pleasant young woman on reception, and the barman. But the building needs a thorough refurbishment. So many things in the room not quite right. Restaurant food terrible - the full menu was not available and what came was very poor.

Dear John F., We very much appreciate your comments regarding your stay at the Mercure Bradford Bankfield Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reception team

poor

Customer review rating 0.5/5

Norman M. Couples - Confirmed reviews ALL

The room was cold I ask the reception person to have the heat on and provide me with a blanket. Upon my return from dinner the room was still cold. The requested blanket was not provided. I had to call the reception regarding the heat issue. The person came and told me to use the electric heating unit behind chair, this was not giving off enough heat to compensate for the cold room. The reception person returned with a second electric heating unit. The reception person said he was busy with heating calls and the place was full ( hotel).

Dear Norman M., Thank you for taking the time to tell us about your experience at the Mercure Bradford Bankfield Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Front office

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Other web-users rate our hotel

  • 315 reviews 9.4/10 Location
  • 1,178 reviews 5.4/10 Room
  • 965 reviews 8.4/10 Service
  • 10 reviews 7.9/10 WiFi
  • 515 reviews 4.7/10 Cleanliness
  • 327 reviews 8.1/10 Breakfast
  • 316 reviews 5.3/10 Food
  • 265 reviews 4.2/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.