Mercure Chester Abbots Well Hotel 4 Sterne

Note Kundenmeinungen (Bewertung ALL) 4.0/5 652 Bewertungen

Bestpreisgarantie
Mercure Chester Abbots Well Hotel - Image 1
Mercure Chester Abbots Well Hotel - Image 2
Mercure Chester Abbots Well Hotel - Image 3
Mercure Chester Abbots Well Hotel - Image 4
Whitchurch Road, Christleton, CH3 5QL CHESTER, Vereinigtes Königreich

Beschreibung

Hotel-Extras

  • 200-yards from a park and ride shuttle service

  • Fully-equipped gym at the Feel Good Health Club

  • Outdoor woodland dining pods

  • Wedding facilities capable of accommodating 200 guests

Unsere Unterkünfte

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Lage des Hotels

Mercure Chester Abbots Well Hotel

Whitchurch Road, Christleton
CH3 5QL CHESTER
Vereinigtes Königreich

GPS:53.185516, -2.848045

Tel
Fax +44 161 388 0915

Erreichbarkeit und Anbindung

Hoteldienstleistungen

Check-in ab - Check-out bis

Vor Ort
  • Schwimmbad
  • Parkplatz
  • Restaurant
  • Rollstuhlgängig
  • Fitnessstudio
  • WLAN
  • Frühstück
  • Bar
  • Konferenzräume
  • 100 % Nichtraucherhotel
  • Zimmerservice

THE BRASSERIE

Das freundliche, professionelle Hotelteam sorgt dafür, dass die Kartengerichte der Brasserie nach Ihren Wünschen zubereitet werden. Bestellen Sie Nachmittagstee mit Scones u. Snacks von der Lounge-Karte, oder nutzen Sie rund um die Uhr den Zimmerservice.

Unsere Gästebewertungen

Unsere Gästebewertungen

100% Zertifizierte Bewertungen von Gästen, die tatsächlich bei uns waren

Weitere Infos

Bewertung ALL  4.0/5  652 Bewertungen

TripAdvisor-Gesamtwertung  3.5/5  2.701 Bewertungen

AMAZING apart from the food.

Note Tripadvisor 4.0/5

1996elj Zertifizierte TripAdvisor Bewertung

Will be returning regularly with out two little dogs. The staff are absolutely lovely, bedrooms amazing, hotel beautiful. The only reason we didn't give it 5 star is because the food is very average for the very expensive price! We had main and dessert and it almost felt like it had been frozen or out of a tin :( but wont phase us, will still stay in future and eat out somewhere else! X

Hi 1996elj, Thank you for taking time to share your positive feedback and thank you for telling us how your stay could have been improved too. It is a real shame that your dining experience was poor as we typically receive positive comments regarding our food offering, I am sorry that this wasn't your experience. We really hope we are able to welcome you back again soon. Regards, Richard & all the team

An Education

Note Tripadvisor 1.0/5

teecee_2009 Reisen mit Freunden - Zertifizierte TripAdvisor Bewertung

Well we didn’t expect to become fluent in ‘scouse’ during this Xmas break but interestingly we could hear every word of the full blown argument through the paper thin walls from the couple next door - yes, even through my earplugs. It went on incessantly until 0200hrs before the incredibly loud ‘make up sex’ started however according to reception they attended a couple of times to listen but couldn’t hear anything. Yeah, right…we don’t believe you Mecure. We stood outside the room and collared a member of staff passing by asking him to sort the occupants out but were told he would mention it to reception (eye roll) If you were the selfish couple in room 120 shouting at each other to F off out of the room then please, next time, do us all a favour and do just that. When we complained to reception about the lack of sleep and action all they could do was ask each other what to do and then mention emailing the manager who was away until Tuesday (eye roll 2). There was so much wrong with this hotel as mentioned in other reviews so listen if you don’t want to feel completely ripped off and wondering how the heck people even consider giving this place 5 stars….! Have they actually ever had good service and comfort? The positive … yes there’s always one of those…was the food and the staff we came across during our stay who were polite and friendly - even the unhelpful reception staff. Not bad considering everything else that was just diabolical. As you can imagine, we will never return…educational lesson learned !

Dear teecee_2009, Thank you for taking time to share feedback of your recent stay with us in Chester. Naturally, I am very sorry indeed that your experience was poor and not worthy of a higher score rating. The on duty team acted upon your feedback and in fact investigated your feedback at the time on four separate occasions but did not find anything out of the ordinary at the time and could not pinpoint where the noise you referred to was coming from. This included visiting rooms either side and above the room you occupied. I am sorry that this caused for a restless sleep. Our team are all empowered to deal with feedback as it arises so it is a shame that your comments were not dealt with at check out and thank you for escalating to our front of house manager via email. I am sure you will appreciate people book hotels for all manner of reasons and we unfortunately cannot 'vet' everyone prior to staying. We all work really hard to offer our guests an enjoyable experience and are genuinely disappointed if we do not achieve this. I really hope that you give us the opportunity to look after you in the future. Regards, Richard & all the team

Would stay again but, would request ground floor and take my own brandy balloon.

Note Tripadvisor 4.0/5

David L Zertifizierte TripAdvisor Bewertung

I booked a comedy dining evening for my wife and me for our Ruby wedding anniversary. I am disabled, and I just assumed that given the number of rooms spread over two floors, there would have been a lift should we have been given a room on the first floor. Unfortunately, not, so two flights of stairs were hard work, but worse was the trek to the room once I managed to get up the stairs. We booked a second night which wasn't part of the comedy dining and mentioned the problem with my mobility to the reception staff, in fairness to them they then gave us an upgraded room on the ground floor for our second night, also have to say that the staff were amazing and very friendly. Personal little niggle, not a snob by any means, I enjoy a nice brandy or cognac, Martel at the bar for over £5.00 a shot which was to be expected but, not one brandy balloon at either bar so ended up with a tumbler, not good, lesson learned if we were ever to stay here again take my own brandy glass with me. Breakfast, is amazing, with enough variety to suit all tastes.

Hi David, Thank you for taking time to share your positive feedback following your recent stay with us in Chester, thanks also for letting us know how your stay could have been improved. I am sorry that you were not offered a brandy glass at either bar and will ensure that this is addressed. I really hope we are able to welcome you back again soon. Regards, Richard & all the team

Guter Aufenthalt

Note Kundenmeinungen 4.0/5

Christiane G. Familien - Bestätigte Mitteilungen ALL

Das Personal ist hilfsbereit und freundlich. Frühstück und andere Speisen sind überwiegend von guter Qualität.

Sehr geehrter Herr G. // Sehr geehrte Frau {guest_last_name}, wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im Mercure Chester Abbots Well Hotel. Über Ihre lobenden Worte freuen wir uns sehr. Ihre positiven Würdigungen werden wir selbstverständlich gerne an die betreffenden Mitarbeiter weiterleiten. Ihre Zufriedenheit ist für unsere Mitarbeiter, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung. Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen

entäuschend - nicht den Bildern entsprechend

Note Tripadvisor 2.0/5

h_matthias Geschäfts-<br>reisende - Zertifizierte TripAdvisor Bewertung

Auf den Bildern macht das Hotel einen wirklich sehr schönen Eindruck. Diese entsprechen aber leider nicht der Realität. Die Zimmer sind zwar sauber, aber haben dringend mal eine Renovierung nötig. Es ist immer wieder schade, wie sehr doch im Internet Tatsachen falsch dargestellt werden. Warum enttäuscht man Gäste so? Wenn man von vornherein weiß, wie es aussieht und welcher Preis zu bezahlen ist, kann man sich drauf einstellen. Aber so? Muss das sein?

In Partnerschaft mit TripAdvisor

So bewerten andere Internetnutzer unser Hotel

  • 648 Bewertungen 9.5/10 Lage
  • 1.550 Bewertungen 5.9/10 Zimmer
  • 1.670 Bewertungen 8.9/10 Service
  • 19 Bewertungen 5.3/10 Internet
  • 750 Bewertungen 5.6/10 Komfort
  • 651 Bewertungen 8.7/10 Frühstück
  • 646 Bewertungen 6.5/10 Sauberkeit
  • 634 Bewertungen 6.2/10 Essen

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Preis ab, für 1 Nacht für 1 Person in der jeweiligen Zimmerkategorie in der Nähe des Preises, ohne Zusatzleistungen, ohne Frühstück. Dieser entspricht dem niedrigsten öffentlichen Preis inklusive aller Steuern (Bei der Ankunft im Hotel können entsprechend den geltenden lokalen Vorschriften bestimmte Steuern anfallen (z.B. Kurtaxe).) für die betreffende Unterkunft, der heute auf der Website https://all.accor.com/ für einen Aufenthalt mit einer Übernachtung in den nächsten 20 Tagen gefunden wurde. Variabel je nach Zeitraum und Verfügbarkeit. Der Preis wird erst zum Zeitpunkt der Buchung garantiert. Jede Buchung (im Ausland) ist in der Währung des Landes zu zahlen, in dem sich das Hotel befindet. Es wird nur der bei der Buchung bestätigte Betrag in der Währung des Landes, in dem sich das Hotel befindet, garantiert. Sie können sich eine geschätzte Umrechnung in Ihre Währung anzeigen lassen, diese ist jedoch nicht vertraglich bindend. Bei der Zahlung kann Ihre Bank Ihnen Bankgebühren und/oder Wechselgebühren in Rechnung stellen.