Pullman Auckland Hotel & Apartments 5 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.4/5 4,063 أراء

نضمن لكأفضل سعر
Pullman Auckland Hotel & Apartments - Image 1
Pullman Auckland Hotel & Apartments - Image 2
Pullman Auckland Hotel & Apartments - Image 3
Pullman Auckland Hotel & Apartments - Image 4
Corner Waterloo Quadrant, & Princes Street, POBOX 106013, 1010 AUCKLAND, نيوزيلندي

الوصف

خدمات الفندق الإضافية

  • In the heart of Auckland, walking distance from public transport

  • Luxe Spa as well as a Jacuzzi, steam room, and sauna

  • Fully equipped gym facility with large outdoor terrace

  • 16 dynamic meeting spaces

  • 321 rooms, suites, and apartments with city and harbour views

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موقع الفندق

Pullman Auckland Hotel & Apartments

Corner Waterloo Quadrant, & Princes Street, POBOX 106013
1010 AUCKLAND
نيوزيلندي

نظام تحديد المواقع العالمي (GPS):-36.848281, 174.770271

الهاتف
فاكس +64 9 353 1002

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • موقف
  • الحيوانات الأليفة غير مسموح بها
  • خدمة نقل بالحافلة
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • وافاي
  • مكيف
  • حانة
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين
  • خدمة الغرف

TAPESTRY GRILL

Combining some of New Zealand's best ingredients, Executive Chef, Johnny Roullier and his team offer a comprehensive menu that evolves with the seasons. From dry-aged beef to vegan dishes, Tapestry promises something for everyone.

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.4/5  4,063 أراء

تقييم TripAdvisor  4.2/5  3,408 أراء

2025 شهادة تميّز

Our first time stay at the Pullman

ملاحظة Tripadvisor 5.0/5

Zaximuz تقييم TripAdvisor المعتمد

Had a great first impression by the valet Tony. Thanks mate! There was a queue at the check in counter. Staff was all busy as it is the cruise ship season. We had a wonderful experience on the topmost floor of the harbour view deluxe suite. The harbour views from the room does make you feel on top of the world. By far our best experience in Auckland. And the room is fab and spacious. The only missing thing is the bathtub. We also enjoyed the breakfast. Staff was fast to fix the coffee machine. Coffee is good as well! Wide variety breakfast and staff handled the influx of crowd really well.

Kia Ora Zaximuz, Thank you so much for sharing your experience. Tony will be thrilled to hear he helped start your stay on a high note- we will make sure he gets your thanks. We appreciate your understanding during the busy check-in period. It is fantastic to hear the suite and its views made such a memorable impression, and we will take on board your comment about the bathtub. We are also pleased the breakfast service ran smoothly and the team could keep everything flowing efficiently. We look forward to welcoming you back to Pullman Auckland for another top-notch stay! Kind regards, Larina & The Pullman Auckland Family

Enjoyable stay, made so by the help provided to us by the staff member Rodnigo

ملاحظة Tripadvisor 4.0/5

Steven C تقييم TripAdvisor المعتمد

Overall my family stay at Pullman Auckland was good. In particular, l would like to mention the front desk member Rodnigo, who went out his way to help us, and made our stay feeling better, and enjoyable.

Kia Ora stevencP2508ZK, Thank you for taking the time to share your experience. We are pleased to hear that you and your family had an enjoyable stay with us at Pullman Auckland. Your kind words about Rodrigo are truly appreciated- he takes great pride in providing exceptional service, and we are delighted he was able to make your stay even more comfortable. We hope to have the pleasure of welcoming you back again soon! Kind regards, Larina & The Pullman Auckland Family

Very disappointing and unacceptable experience.

ملاحظة Tripadvisor 1.0/5

Meander53197128129 تقييم TripAdvisor المعتمد

We were two families staying at the hotel from 22nd December for two nights, and our booking included breakfast. During check-in, the reception staff clearly informed us that breakfast starts at 6:00 AM. On our checkout day, we had an early departure at 6:15 AM, so we planned accordingly. We waited in the lobby and entered the breakfast area at 6:00 AM, only to be told that breakfast would start at 6:30 AM instead. Understanding the situation and traveling with kids, we politely requested some fruits or light items so we could leave on time. The hotel staff initially agreed and were cooperative. However, the situation suddenly worsened when a manager named Amitkumar intervened. His behavior was extremely rude, arrogant, and disrespectful. Without even understanding the issue or listening to us, he bluntly told us to come back after 6:30 AM. His tone and attitude toward paying guests—especially families with children—were completely unacceptable and unprofessional. Because of this, we left the hotel at 6:15 AM without breakfast, despite having paid for it. Later, Mr. Amitkumar came and apologized, admitting that his own staff had misinformed us about the breakfast timing. My question is simple: 👉 Why should guests be treated rudely before the facts are even checked? 👉 Why should we tolerate arrogance and disrespect from a hotel manager? We behaved with dignity and restraint. We could have responded harshly or insulted him, but we did not. Respect goes both ways. Adding to the disappointment, we are Accor hotel members, and this is absolutely not the level of service or courtesy expected from a brand of this standard. I strongly feel that: • A written apology is required from Mr. Amitkumar • Proper training is needed on guest handling and communication • Such behavior should not be tolerated in a premium hotel This experience left a very bad impression, and unfortunately, I would not recommend this property based on how guests are treated when issues arise.

Kia Ora Meander53197128129, Thank you for taking the time to share your feedback. First and foremost, we sincerely apologise for the miscommunication regarding breakfast on your checkout day and for the distress it caused you and your family. You should not have been put through this situation. After reviewing the incident, we understand that your family had requested breakfast to be available at 5:45 AM, earlier than the standard start time of 6:30 AM. Our team did their best to accommodate your request by providing cold options to go, including pastries, fruits, and other light items. We regret that this was not communicated clearly to you at the time of check in, and we completely understand your frustration. We also sincerely apologise for the interaction you experienced with our Night Manager. This does not reflect the level of service, respect, and courtesy we strive to provide at Pullman Auckland. Your feedback regarding professional conduct has been taken seriously, and we will ensure additional training and guidance are provided to prevent such situations in the future. We truly appreciate your patience and dignity during this incident and your loyalty as Accor members. Please be assured that your comments will be used to improve both communication and guest handling. Once again, we apologise for the inconvenience and disappointment, and we hope to have the opportunity to restore your confidence in Pullman Auckland on a future visit. Kind regards, Larina & The Pullman Auckland Family

Good for a family stay.

ملاحظة Tripadvisor 5.0/5

655rohitm تقييم TripAdvisor المعتمد

One of the most elaborate breakfast in Auckland . Location of the hotel is OK. Rooms are spacious and comfortable. Good for a family stay .

Kia Ora 655rohitm, Thank you for your review. We appreciate your comments on the location as well and hope overall your experience was a pleasant one. We look forward to welcoming you and your family back again in the future! Kind regards, Larina & The Pullman Auckland Family

Family Xmas Staycation 🎄

ملاحظة Tripadvisor 5.0/5

Mark L تقييم TripAdvisor المعتمد

Essence of Pullman is present, along with the calm inviting atmosphere. Awesome stay. Thankyou Dylan Chris Anaia Komal

Kia Ora A3004BXkarenl, Thank you for your recent stay at Pullman Auckland Hotel & Apartments. How good to learn that you chose us for your family Christmas staycation. We hope it was a magical experience for everyone! Until next time Kind regards, Larina & The Pullman Auckland Family

بالاشتراك مع TripAdvisor

تقييمات فنادقنا من مستخدمين آخرين

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  • 2,130 أراء 7/10 الغرفة
  • 2,327 أراء 8.7/10 الخدمة
  • 50 أراء 5.4/10 إنترنت
  • 707 أراء 8.3/10 الإفطار
  • 558 أراء 7.5/10 مستوى النظافة
  • 453 أراء 9.2/10 حمام سباحة
  • 383 أراء 8.9/10 مرافق رياضية / صحية

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يبدأ السعر من، لليلة واحدة لشخص واحد في فئة الغرفة المعنية قريبة من السعر، باستثناء الخدمات الإضافية، باستثناء الإفطار. يتوافق مع أدنى سعر عام بما في ذلك جميع الضرائب (قد تُدفع بعض الضرائب عند الوصول إلى الفندق (على سبيل المثال، ضريبة المدينة) وفقًا للوائح المحلية.) الخاصة بمكان الإقامة المعني ، الموجود على الموقع https://all.accor.com/ في هذا اليوم، للإقامة لمدة ليلة واحدة في اليوم التالي 20 أيام. متغير حسب الفترة والتوافر. السعر مضمون فقط في وقت الحجز. تُدفع جميع الحجوزات (في الخارج) بعملة البلد الذي يقع فيه الفندق. يتم تأكيد المبلغ فقط عند الحجز بعملة البلد الذي يقع فيه الفندق. قد تتم الإشارة إلى تقدير التحويل بعملتك، لكنه ليس تعاقديًا. في وقت الدفع، قد يفرض عليك المصرف الذي تتعامل معه رسومًا مصرفية و/ أو رسوم صرف.