Super hotel in a great location. All of the staff are attentive, friendly and professional. Rooms were stylish and very comfortable. The whole hotel has a great atmosphere. Nothing was too much trouble.

I was recently staying at the Sofitel Frankfurt Opera to celebrate our wedding anniversary. The hotel staff was extremely attentive to us, despite having the Diamond level in the ALL program I was surprised by the care that everyone at the hotel had with us, they took care of all the details during our stay, not even the French champagne was forgotten. Now, talking a little about this 5 star hotel, the location is excellent, the suite we stayed in was wonderful, the building is beautiful and the breakfast was wonderful. All COVID protocols were followed to the letter, finally I would like to highlight the concierge and reception team, they are extremely professional and courteous. If you are looking for luxury, comfort, location and differentiated service in Frankfurt, be sure to stay at the Sofitel Opera.

excellence in service and cleanliness. welcoming and helpful staff. excellent food and drinks. love the atmosphere in the bar. variety of gluten-free food for breakfast. extremely comfy beds. best location.

Thanks Sofitel Frankfurt team for a memorable stay. It was my wife’s birthday and we had an early morning arrival after an international flight. I had asked for flowers in the room upon arrival and paid fir an extra night to guarantee early check in. And the Sofitel team did not disappoint, they went above and beyond! Beautiful flowers, macaroons and a bottle of champagne with a personalized message. Service is what sets this beautiful property apart. Everything is spotless clean, cleverly designed and the location hard to beat right across from the Old Opera. Not cheap, but worth every penny. The rare property that caters to high-end business travelers and luxury private travel at the same time. Chapeau!

This stay was booked by phone through Accor service in order to obtain one Suite Night Upgrade. Thats where the positive side stops.The reception was inexistant,below all standards of Sofitel. I asked for a quite room and received a room streetside with a lot of noise of traffic. We booked through service Accor a table,,big was our surprise to hear that the restaurant was closed.The room was not ready when we arrived largely after 15h00. At breakfast we wherz asked to sign for a 2nd person to have breakfast,allthough it was included in the price,and so on..incredible experience,in a lot of cases you are better received in a Ibis or Mercure! I would really not recommend to no one to stay here.