فندق مركيور Mercure قيصرهوف فرانكفورت سيتي سنتر 4.5 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.2/5 301 أراء

فندق مركيور Mercure قيصرهوف فرانكفورت سيتي سنتر - Image 1
فندق مركيور Mercure قيصرهوف فرانكفورت سيتي سنتر - Image 2
فندق مركيور Mercure قيصرهوف فرانكفورت سيتي سنتر - Image 3
فندق مركيور Mercure قيصرهوف فرانكفورت سيتي سنتر - Image 4
Kaiserstr 62, Hessen, 60329 فرانكفورت أم ماين, ألمانيا

الوصف

خدمات الفندق الإضافية

  • على بُعد 200 متر فقط من محطة القطار الرئيسية في فرانكفورت

  • 8 قاعات مؤتمرات بأحدث التقنيات تتراوح مساحتها بين 25 و150 مترًا مربعًا

  • 106 غرفة حديثة ومكيفة بالكامل

  • موقف سيارات تابع للفندق

  • موقع متميز في وسط فرانكفورت

الإقامات المتوفرة لدينا

موقع الفندق

فندق مركيور Mercure قيصرهوف فرانكفورت سيتي سنتر

Kaiserstr 62, Hessen
60329 فرانكفورت أم ماين
ألمانيا

نظام تحديد المواقع العالمي (GPS):50.10827, 8.667662

الهاتف
فاكس +49 69 25617919

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • موقف
  • مطعم
  • مركز اللياقة
  • وافاي
  • مكيف
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين
  • خدمة الغرف

FRÜHSTÜCKSRESTAURANT

مأكولات البحر الأبيض المتوسط والمتعة. ونحن ندللك بالمأكولات الشهية على الإفطار. مستوحاة من البحر الأبيض المتوسط، طازجة وصحية. بالنسبة لاجتماعات وفعاليات العمل، اختر من قوائمنا أو تناول الطعام في البوفيه.

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.2/5  301 أراء

تقييم TripAdvisor  4.1/5  523 أراء

2025 شهادة تميّز

Lovely hotel, poor room

ملاحظة Tripadvisor 3.0/5

melissabeazley تقييم TripAdvisor المعتمد

Hotel was in an excellent location, easy walk from the train station and to the city centre. The street felt safer than other streets nearby so would stay in this area on this street again! The hotel itself had a lovely reception and bar area and helpful and friendly staff. The downside of this hotel was the room. Although very clean, the room was significantly smaller than what I thought I was getting from the images, it was hard to move around the bed and I am a petite woman! If you were larger you would struggle to get through the gap between the bed and the unnecessarily large chair. My partner and I compared the room to an old storage cupboard that the hotel thought they could use to make a room and get some extra money, we even questioned if it was meant to be used as a space for staff to stay! There was a lot of noise from the hallway as late as 11.30pm and starting about 7am so sleep was difficult - lots of banging doors and hoovering and other noises! Understand things need cleaning but being at the end of a hallway we didn’t expect this much noise! There was a lack of light in the room from the ceiling light and window. Room could do with a mirror by the desk to give it a use and also as no plugs are close to the mirror so if you want to do your hair for example, you have to make sure the cord reaches! The bed was broken and almost folded in half and made a lot of noise when you sat on it let alone laid - in hindsight we should’ve asked for a different room but we were only there 2 nights and it was late on night 1 when we realised so didn’t seem worth it - Our own fault really! All in all I would stay here again but would definitely make sure I didn’t get this room again and would ask for a change of room straight away to one that represented what was booked in the images on the website at least!

Surprisingly great breakfast and very quiet room

ملاحظة Tripadvisor 5.0/5

Mishaelgl تقييم TripAdvisor المعتمد

I was really impressed with this Mercure. The location is super convenient, just a short walk from Frankfurt Hauptbahnhof, so getting around the city and to the airport is easy. The breakfast was a standout. It was varied, fresh, and genuinely better than what I usually see at similar level hotels in Germany. It set us up perfectly for the day and felt like excellent value. I would call it surprisingly good for this category. My room was very quiet and relatively comfortable for this level of hotel. I slept well with no street noise and the room was spotless. Note that the mattress was very firm. If you prefer a softer bed, consider asking the staff for a topper or an alternative. Service was friendly and check in was smooth. Overall, this is an easy recommendation if you want a practical and comfortable base with a better than expected breakfast right near the station. I would happily stay again.

Thank you very much for your wonderful review and for taking the time to share such detailed feedback. We are delighted to hear that you enjoyed your stay with us and especially appreciated our breakfast selection, the quiet room, and the convenient location near Frankfurt Central Station. It is great to know that our team’s friendly service and smooth check in left a positive impression. Your comment about the mattress is also much appreciated and helpful for future guests we will gladly assist with a topper upon request. We truly value your recommendation and look forward to welcoming you back for another pleasant stay in Frankfurt. Mit freundlichen Grüßen Scott F. Thaxton Director of Operations

Okay Hotel

ملاحظة Tripadvisor 3.0/5

EllieAyamba تقييم TripAdvisor المعتمد

Not as scary as how other reviewers have potrayed this place to be. The hotel is quite okay.In terms of cleanliness it wasnt spotless but it wasnt filthy either... Staff were adequately friendly neither rude or eager to please but proffesional.They were pleasant enough to give me a late check out at 1:30pm. Yes there were homeless people even right outside the hotel...But no aggression.I did walk at night a solo black female traveller,I just had to be hyper vigilant. The location is quite okay,1.7km from the shopping district...Allowed me to walk and do my shopping without taking an uber or a train. Walking distance to the river too Overal its an okay place to stay

Thank you very much for taking the time to share your feedback following your recent stay with us. We are pleased to read that you found our hotel conveniently located and appreciated the professionalism and helpfulness of our team, especially the flexibility in offering a late check-out. It is also good to hear that you felt comfortable exploring the area and enjoyed the short walking distance to both the shopping district and the river. At the same time, we appreciate your constructive comments regarding cleanliness. We will review this with our housekeeping team to ensure all areas consistently meet the high standards we strive for. Regarding the surroundings near the main station, we understand your observations. While the situation in the area is beyond our direct control, our staff and security partners remain attentive to ensure a safe and comfortable environment for all guests. Thank you again for your balanced and fair review. We hope to have the pleasure of welcoming you back in the future for an even more enjoyable stay. Mit freundlichen Grüßen Scott F. Thaxton Director of Operations

Amazing central location and great service

ملاحظة Tripadvisor 5.0/5

Dmitry Z تقييم TripAdvisor المعتمد

Amazing central location, very spacious clean rooms. I sincerely want to thank Omer at the front desk for being the kidnest, most amazing, friendly and helpful front desk agent ever. He was very professional, always greeted us with a huge smile and willing to make our stay comfortable in any way he can. Thank you for great service. He is a superstar! OMER, thank you!!!!

Thank you very much for your wonderful feedback and for taking the time to share your experience. We are truly delighted to read that you enjoyed our central location, the spacious and clean rooms, and most of all, the outstanding service provided by our colleague Omer. Your kind words are a great motivation for him and the entire team. We will be sure to share your compliments with him — he will be very happy to know that he helped make your stay so memorable. It is always our goal to provide our guests with warm hospitality and a comfortable experience, and it is a pleasure to see that we succeeded during your visit. We look forward to welcoming you back soon for another great stay. Mit freundlichen Grüßen Scott F. Thaxton Director of Operations

ملاحظة أراء العملاء 3.0/5

Mohammed M. الأصدقاء - تقييمات مؤكدة لفندق ALL

الغرف لمً تكن نظيفة والفرش مليئة بحشرات البق

السيد محمد المحترم، شكرًا جزيلاً لمشاركتك ملاحظاتك حول إقامتك في فندق ميركيور كايزرهوف فرانكفورت سيتي سنتر. نأسف بشدة لسماع أن تجربتك لم تكن بالمستوى المتوقع. نحن نتفهم ملاحظاتك بخصوص المنطقة المحيطة بمحطة القطار الرئيسية، ومع الأسف فهي منطقة مزدحمة أحيانًا ونقوم بالتعاون المستمر مع السلطات المحلية لضمان بيئة آمنة ومريحة داخل الفندق. كما نود أن نعتذر sincerًا عن حالة الغرفة التي أقمت بها. وجود حشرات أو نقص في النظافة أمر غير مقبول إطلاقًا ولا يعكس معاييرنا. تم إبلاغ الفريق المختص بمكافحة الآفات فورًا لإجراء فحص شامل واتخاذ الإجراءات اللازمة لضمان عدم تكرار ذلك. نأسف sincerًا لما واجهته، ونأمل أن تمنحنا فرصة أخرى مستقبلًا لتقديم تجربة إقامة أفضل وأكثر راحة. مع أطيب التحيات سكوت ف. ثاكستون مدير العمليات

بالاشتراك مع TripAdvisor

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