Grand Mercure Phuket Patong 5 estrelas

Classificação clientes Avis (Classificação ALL) 4.4/5 5.684 comentários

Hotel ALLSAFE. Aprovado

+ 21 Serviços

Extras do hotel

  • Única propriedade que oferece uma experiência de casa com piscina em Patong!

  • Mente feliz e corpo alegre no premiado Ryn Spa

  • Reuniões com um tema criativo em vários locais de evento

  • Mime seus filhos com refeições, atividades divertidas e muito mais para as crianças

  • Fluxo gratuito e experiência exclusiva de bebidas com o pacote MyGlass

Este hotel participa do Planet 21 e atua em favor da Hospitalidade Positiva.

Localização do hotel

Grand Mercure Phuket Patong

1 Soi Rat U Thit 200 Pi 2
Patong, Kathu, Phuket
Thailand 83150
83150 phuket
thailand

Fax: (+66)76/231998

Check-in a partir das 14h00

Check out até as 12h00

  • LOCAL BUS:  BANGKOK PHUKET PHUKET CITY

  • De avião

    HKT A 45 km / 27,96 milhas - Transporte pagamento

GPS:7.888059, 98.29618

Serviços de hotéis

Check-in a partir das - Check out até as

Em resumo
  • Piscina
  • Estacionamento
  • Traslado
  • Restaurante
  • Hotel com acesso para cadeira de rodas
  • Bem-estar
  • Ar condicionado
  • Wi-Fi
  • Bar
  • Salas de reunião

BUBBLES

O restaurante serve um farto café da manhã (das 6h30 às 10h30) que inclui café moído na hora e pães caseiros. Ele também tem um menu à la carte que inclui a autêntica culinária tailandesa, europeia e asiática, como massas caseiras e noodles chineses.

Nossas acomodações

Nosso quarto de luxo com acesso à piscina inclui privilégios como check-in expresso e instalações como deque solar privado e WIFI cortesia. Quartos conjugados e de solteiro estão disponíveis mediante solicitação. Até 2 adultos e 1 criança.

Suas reuniões e eventos

Nossas salas de reuniões

  • Número de salas de reuniões: 3

  • Tamanho máximo: 265

  • Capacidade máxima: 250 pessoas

  • Capacidade máxima para banquete: 160 pessoas

Saiba mais

Avaliações dos nossos hóspedes para
Grand Mercure Phuket Patong

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL 4.4/5

5.684 comentários

Classificação no TripAdvisor 4.5/5

2.647 comentários

2021 Certificado de Excelência Trip Advisor
Certificado de excelência 2021

pefect stay

Classificação TripAdvisor 5.0/5

44dodo 23/11/2021 Avaliação certificada TripAdvisor

Perfect stay, with very friendly staff, very clean room and a very good Covid 19 hygiene implementation we felt very comfortable. We recommend the beautiful Pool Access Rooms with private sunchairs...

Dear 44dodo Thank you so much for such a wonderful review of our property and services. We are really pleased you liked our Pool access room and enjoyed great service throughout your stay. Hopefully, we will see you again soon! with Grand Regards, Guest relations team

The best Phuket hotel

Classificação TripAdvisor 5.0/5

touch06 20/11/2021 Avaliação certificada TripAdvisor

I travel a lot in the world, especially in Asia I have been attending this hotel for several years. It is perfectly maintained and the benefits are largely at the height of what you can expect from an institution of this level. The staff is always present, effective, discreet and capable of meeting all your expectations. A special mention for its director who is always available for his clients. The rooms are large, clean and very comfortable. Very close to Patong Beach, but enjoying an exceptional calm. The huge pool only adds to the pleasure of stay. The breakfast is exceptional. Delicious restaurants offer a varied choice of Asian and European cuisines. If you want a very good hotel with excellent value for money you can come there without hesitation. Certainly one of the best choices to do in Phuket.

Dear touch06 Thank you for choosing our hotel and for taking your time to write a review! We are very glad to hear you enjoyed your stay here with us. Our hotel aims to provide the best and most unique experience for our lovely guests. We work hard to exceed your expectations. It is always our pleasure to make sure our guests receive the best services from us, as well as to give them a welcome feeling in our hotel. Thank you once again for choosing Grand Mercure and hope to see you again in Phuket soon! with Grand Regards, Guest relations team

Exceeded my expectation.

Classificação TripAdvisor 5.0/5

janie_hr 16/10/2021 Avaliação certificada TripAdvisor

Stayed during Phuket sandbox program. Pros: - The staffs and housekeeping were exceptional. They paid attention to every single detail. I was so impressed. - Delicious food - As an Accor platinum member, I got: 1. Upgraded to pool access room (Although I'm not a pool fan) 2. Free breakfast (The breakfast was superb!!!) 3. Free cake and drink every day because the lounge was closed due to covid 4. Late checkout till 4.30 pm Cons: - The room was a bit tiny - The in-room amenities didn't feel like a 5-star hotel - Lots of mosquitoes The service outweighed everything!!! Thank you all staffs for taking a good care of me during my stay.

Dear janie_hr Thank you very much for such a wonderful review. We are pleased you enjoyed your stay and will compliment the team especially housekeeping on your behalf, for their dedication and very attentive service. The deluxe Pool access rooms are in-demand and offer a unique retreat inside the resort. Thank you for your kind note about the breakfast and overall food taste. For the amenity, we have continued supporting our local brand, Ryn who initiated to develop own brand using premium organic ingredients. In addition, we are really sorry that you had mosquito issue during your stay and please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Once again, thank you for your time and for choosing Grand Mercure Phuket Patong! We hope to welcome you again in near future. Best regards, Guest relations team

Great Sandbox Experience

Classificação TripAdvisor 5.0/5

GlobeTrotter1102 19/07/2021 Avaliação certificada TripAdvisor

Had an amazing 14 days at the hotel. Great property, Outstanding DOR Khun Julie and very proactive Staff everywhere. Breakfast was delicious and the lobby bar served some of the best pastries and coffee I have tried

Dear GlobeTrotter1102, Thank you very much for such a wonderful review. We are pleased you liked the breakfast, pastries and coffee, also enjoyed great service of our dedicated team, especially Khun Julie throughout your stay. Once again, thank you for your time and for choosing Grand Mercure Phuket Patong! With grand regards, Guest relations team

Great room, superb services!

Classificação TripAdvisor 5.0/5

skorkiat 22/02/2021 Avaliação certificada TripAdvisor

Staffs are very nice, friendly and helpful. I received very nice services throughout my stay. The room is very beautiful and clean. If you can, please book & stay at the pool villa right here at the heart of Patong. Specially thanks to Khun Ju who prepared the wonderful stay to me.

Dear korkiats2020, Thank you very much for your amazing review! We are delighted to her you enjoyed your stay in one of our Pool Villa and impressed by warm hospitality of team, especially Khun Ju. We hope to have the chance welcoming you back here soon! Best regards, Guest relations team

Great hospitality

Classificação TripAdvisor 5.0/5

Ausgust22 20/11/2020 Avaliação certificada TripAdvisor

Thank you to Khun Nat (fom) and the team for your great hospitality. I got a very warm welcome and lovely smile from everyone at reception, If I return to Phuket again, I will select your hotel for sure!

Dear Ausgust22, We thank you so much for this wonderful review of our property! It gives us immense pleasure knowing that you enjoyed warm hospitality of Front Office team, especially Khun Nat. We are looking forward to welcome you back again for another memorable holiday. with Grand regards, Apple

Great hotel

Classificação TripAdvisor 5.0/5

Sheeva2020 28/02/2020 Avaliação certificada TripAdvisor

Big rooms nicely furnished, always clean, excellent breakfast, nice and helpful staff. Location is perfect, it is within walking distance to the beach (5 min) but it is possible to use shuttle to the beach arranged by hotel. Opposite the hotel there is great night food market. I really liked our stay and I hope that I will come back!

Dear Sheeva2020, Thank you very much for sharing your positive feedback with us! We are delighted to hear we were able to reach your expectations by providing you with a spacious and clean room along with breakfast, professional service and convenient location. Should you require any arrangements prior to your next visit, please feel free to contact us directly, we will be happy to assist you. Best regards, Apple

Excellent - peaceful hotel near beach & nightlife

Classificação TripAdvisor 5.0/5

alan007Australia 16/02/2020 Avaliação certificada TripAdvisor

The Grand Mercure Phuket Patong has a peaceful setting around the pool and inviting lounge/reception area. The pool swim-up rooms are particularly nice as you can laze on your private deck and just slide into the pool. The breakfast/dining area around the pool is very relaxing, the food is very good and the staff particularly friendly. The hotel is 10 minute walk to the beach and nightlife. I would certainly stay at the Grand Mercure again on my next visit.

Daer alan007Australia, Thank you very much for sharing your positive feedback with us! We are delighted to hear we were able to reach your expectations by providing you with a friendly service, a convenient location and also a nice bar area. Should you require any arrangements prior to your next visit, please feel free to contact us directly, we will be happy to assist you. with Grand regards, Apple

Nice hotel room a little small

Classificação TripAdvisor 4.0/5

arentzepis 25/01/2020 Avaliação certificada TripAdvisor

Excellent location close to beach and shopping precinct. Found our room quite small for a pool side room and bed was very soft which made it uncomfortable. Had ants in our bathroom and complained to staff twice but no action was taken which was disappointing. The breakfast area was very good and catered for all types of breakfast requirements.

Dear arentzepis, Thank you very much for sharing your stay experience with us! We are pleased to hear you were satisfied with the convenient location of our property and enjoyed the breakfast. Yet, we are really sorry that you had unpleasant issue ants and please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Hope you will give us a second chance and visit us again the future. We remain at your entire disposition shall you need any assistance. with Grand regards, Apple

Amazing Hospitality

Classificação TripAdvisor 4.0/5

RajivAnand Couples - 03/01/2020 Avaliação certificada TripAdvisor

One of the most amazing experience. The staff was extremely friendly and courteous. The food was great and we had fun at the pool. The location could have been a tad better for accessing the beach. Though Shopping a d Bangla Street were walkable

Dear RajivAnand, Thank you very much for sharing your enthusiastic review with us! We are glad to receive your compliments on our tasty food, convenient location and towards our staff members. We hope to have the chance welcoming you back here soon! with Grand regards, Apple

Empathy staff

Classificação TripAdvisor 5.0/5

Roam277960 Friends getaway - 17/12/2019 Avaliação certificada TripAdvisor

Staff well notice my inconvenience concern with WIFI password such my long last name she immediately change my password to room mumber wich is more convenience. My room was upgrade to nice suite room and quite of welcome decorate. Bellman very halpful and well inform hotel facility.

Dear Roam277960, Thank you very much for your 5* review! We are sincerely thankful you gave us the chance to improve your experience while you were still at the property as we always try to make our guest feel comfortable to communicate with us, and we are pleased you did so. Thanks to initiative staff who ensured guest's satisfaction during stay. We hope to have the chance to welcoming you back here again. Should you need any assistance, please feel free to contact any of us. Best regards, Apple

amazing

Classificação TripAdvisor 5.0/5

Inspiration757297 Couples - 07/12/2019 Avaliação certificada TripAdvisor

great hotel, very clean and modern, staff are always help[ful and friendly greeting everyday with a big thai smile, the food was amazing and all round fantastic holiday and the transport was a good competitive price .

Dear Inspiration757297, Thousand thanks for your fabulous review We are pleased to hear you had a good time at our property and found our staff very helpful and provided authentic Thai service. We will share your comments with the team and they surely be pleased to receive your compliments. Should your travels bring you back to Phuket, please feel free to contact any of us prior to your arrival. Warm regards, Apple

Nice hotel in Patong but bathrooms need a good reno

Classificação TripAdvisor 4.0/5

Lmira1971 Couples - 21/11/2019 Avaliação certificada TripAdvisor

The room we were allocated had a nice outlook onto the pool and the bedroom was spacious and comfortable. The bathroom however had cracked tiles everywhere and the lighting was extremely poor. Couldn't do your make up in the room at all. The servicing of the room was hit and miss. Sometimes they provided you with soap etc and other times they didn't. The first few days they put a lot of effort in with litte animals ont he bed etc but after that the room servicing wasn't great, even though we ensured we tipped them every day...oh well. Those are the little things. They hotel had a great 2 for 1 cocktail/drinks offer in the pool bar and then in the Craft Lunge bar. The bar attendant/manager Dao was excellent in her service...so much we ate there three nights (good decent food t good prices) as the atmosphere was great and the cocktails amazing. The service at the pool bar was not so special. However we also had access to their premier lounge which offered a free afternoon tea everyday and the service there was great by everyone, especially Orn. all in all a good hotel with a little need of an upgrade in the bathrooms....

Excellent hotel

Classificação TripAdvisor 5.0/5

rajiv123 Solo travel - 12/09/2019 Avaliação certificada TripAdvisor

We stayed here for 2 nights . A beautiful hotel . Great staff and wonderful breakfast. We didn't get to use much of the pool but it looked amazing.we wish we had more time to stay here in Patong. Would definitely recommend staying here

Dear rajiv123, Thank you very much for sharing your wonderful review and recommending our property! We are glad to receive your compliments on our tasty food and towards our staff members. We hope to have the chance welcoming you back here soon! Best regards, Apple

Very nice hotel

Classificação TripAdvisor 5.0/5

harmonydesignco Family - 12/09/2019 Avaliação certificada TripAdvisor

Very nice hotel, staff was very friendly, all of them welcome you with a warm smile. Hotel was tidy and clean, environment was nice and relaxing. Breakfast have many kinds of foods and drinks, they also provide some fresh blend fruits and vegetables juices and local coffee. Location was good. Restaurants, convenient store, massage all u can find just next to your hotel. Let’s relax n 5 stars massage just 5 minutes walk. They also provide shuttle bus to big shopping mall, if not take shuttle bus, walk to Jungceylon shopping mall only take you 10 to 15 minutes. But hotel only provide buffet dinner on Mon, Wed and Fri, if they can provide dinner buffet everyday will be much better. Even though no dinner buffet when I stay. I will stay at this hotel again if I back to Phuket.

Dear harmonydesignco, Many thanks for the great review of our property! Your positive comments are very much appreciated and we are happy to know that our location, the service from our team members and also breakfast variety fully met your expectations. It was a real pleasure to host you and we are already looking forward to welcoming you back! Best regards, Apple

Great Stay

Classificação TripAdvisor 5.0/5

ryancheekheongw Friends getaway - 02/09/2019 Avaliação certificada TripAdvisor

my first visit after 30 years, because I stay in BKK and other hotel in this group. Past few years and last year was in BKK and also enjoyed my stays very much, no different this time. As for this time around was a good relax time for us and have arrange our self a day trip to see the many changes in this tourist island and with and there are many new easy access location with great views. Sad to say there are not many authentic Thai food around. But we still enjoy our stay at Grand Mercure Phuket Patong. Will recommend to friends if they want to visit. Thank you to the hotel team. Cheers

Good Hotel and Good Services

Classificação TripAdvisor 5.0/5

chanwaichung Family - 27/05/2019 Avaliação certificada TripAdvisor

The location at Phuket Patong was very good, convenient close to many food stall and 2 shopping mall. The staff were excellent and very friendly and helpful during check in & check out, special thanks Jiho Lee (Philip), front desk staff Mr. NOP and Sita for their help and services. Once again thank you. Calvin Chan

Dear chanwaichung, Thank you very much for taking the time to write about your experience at our property. We are absolutely delighted to hear you had a great time with us and we will surely share your comments with Philip, Nop and Sita! We hope to have the chance welcoming you back here soon. with Grand regards, Apple

Super Stay in Phuket Patong

Classificação TripAdvisor 5.0/5

Yan1969 Family - 16/03/2019 Avaliação certificada TripAdvisor

I really enjoyed my Stay at Grand Mercure in the middle of the Patong life. Once you are in the hotel, this is very quiet. What a pleasure to swim in the pool, and enjoy a drink. Very frienndly employees will take care of you during your stay.Rooms a modern and confortable bed. Very good breakfast. I also enjoyed the seefood buffet. I strongly recommand this hotel in Phuket.

Dear Yan1969 Thank you very much for sharing your positive feedback with us! We are delighted to hear we were able to reach your expectations by providing you with a friendly service, a convenient location and also our comfortable room. Additionally, your compliments on our food and beverage encourage us to maintain standard to meet with guest satisfaction. Should you require any arrangements prior to your next visit, please feel free to contact us directly, we will be happy to assist you. Best regards, Jutima

100 score hotel, will come back for sure.

Classificação TripAdvisor 5.0/5

travelmellissa Friends getaway - 12/03/2019 Avaliação certificada TripAdvisor

Love the cooking class, and we do enjoy it very much. Love the BBQ seafood buffet at Bubbles. Love the seafood dinner at Bubbles. Love the friendly and helpful staffs. Love the pool access hotel room.

Dear travelmellissa, Thank you very much for taking time to write about your experience at our property. We are glad to hear you not only had an amazing experience with our cooking class and Barbecue Buffet but also were impressed by helpfulness and friendliness of our dedicated team. I will surely share your comments with our team and we hope to have the chance welcoming you back here in the future. with Grand regards, Jutima

Excellent

Classificação TripAdvisor 5.0/5

MrsT003 Couples - 12/03/2019 Avaliação certificada TripAdvisor

Excellent location great service and value for money. Lovely staff comfortable beds and plenty of toiletries. Bar pricey would recommend prices reduced and pool bar would be used more. Food in restaurant lovely and plenty of choice.

Dear MrsT003, Thousand thanks for taking the time to write about your experience! We are delighted to hear we were able to reach your expectations by delivering a great service, a convenient location and also good quality bedroom to ensure your comfortable stay. On your next visit, don't miss our happy hour promotion to enjoy at the bar as its best. Thank you again and we are looking forward to welcoming you back here soon! with Grand regards, Jutima

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