ibis Chennai City Centre 3 stars

Customer review rating (ALL Rating) 3.8/5 1,929 reviews

Best price
guarantee
ibis Chennai City Centre - Image 1
ibis Chennai City Centre - Image 2
ibis Chennai City Centre - Image 3
ibis Chennai City Centre - Image 4
690 Anna Salai, Mount Rd,, Near US Consulate,, Thousand Lights,, 600006 CHENNAI, India

Description

Hotel extras

  • Located in Chennai City Centre

  • Longest breakfast

  • State-of-the-art Meeting and event facilities

  • Complimentary shuttle service to the US consulate every half an hour

  • Direct connectivity to the Airport via adjacent metro station

Our accommodation(s)

Hotel location

ibis Chennai City Centre

690 Anna Salai, Mount Rd,, Near US Consulate,, Thousand Lights,
600006 CHENNAI
India

GPS:13.057174, 80.256812

Telephone
Fax +91 44 7122 5599

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Meeting rooms
  • Room service

SPICE IT

Guests can enjoy the on-site multi-cuisine restaurant- Spice It and unwind with your friends over a drink & quirky selection of bar bites at the Spice It Bar. We serve continental and Indian cuisines along with authentic regional dishes.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.8/5  1,929 reviews

TripAdvisor Rating  4.5/5  998 reviews

Certificate of excellence 2024

A pleasant place to stay in the city

TripAdvisor rating 5.0/5

M1315BFcharless Couples - TripAdvisor review

A very convenient hotel close to the metro system. The rooms are the usual Ibis standard, the breakfast is extensive and should make any European happy. All the hotel staff are very helpful and friendly. We have stayed twice and would recommend it.

Dear Guest, Thank you for choosing to stay at Ibis Chennai City Centre and for sharing your wonderful experience with us. We are delighted to hear that you found our hotel modern, well-maintained, and our staff friendly and attentive. Your recommendation means a lot to us, and we are thrilled that you had a comfortable and enjoyable stay. We look forward to welcoming you back soon! Sincerely, Parvez DAMAD General Manager

Glorified prison

TripAdvisor rating 1.0/5

murali176 Business - TripAdvisor review

Bathroom built like 2ndAC on trains. Moulded plastic box into which you have to climb in. Reception terrible. Billing system bad. Staff confused. Unresponsive. Feels claustrophobic and like a railway station inside. Tough to access hotel. Food a la carte has no basic comfort foods. Closed environment, feels like a prison. They gouge you every little thing. Exploited me since I got unwell. Management has created that you can not escape from us attitude. Don't go to this place. Any old lodge in Chennai would be better. Saving grace dinner buffet.

Dear Guest, We sincerely apologize for the unpleasant experience you had at our hotel. Your feedback is truly valuable to us, and we thank you for bringing these issues to our attention. We are sorry to hear that you found the design of the bathroom and the overall ambiance of the hotel to be less than satisfactory. We understand the importance of a comfortable stay, and we regret that we did not meet your expectations in this regard. Regarding the billing system and the service you received at the reception, we will address these concerns internally to ensure such issues are rectified. At ibis Chennai City Centre, we strive to provide a welcoming and hospitable environment for all our guests, and it is disheartening to learn that we fell short during your stay. Your comments will be shared with the team for further improvement. We appreciate your feedback about the dinner buffet and will continue to work on enhancing our services. We hope you will consider giving us another opportunity to serve you better in the future. Your satisfaction is our top priority, and we would like to regain your trust. Sincerely, Parvez DAMAD General Manager

Worst hotel

Customer review rating 0.5/5

Khrishna Solo - Confirmed reviews ALL

there is no clean the room too much noise very rude employee....

Dear Khrishna, We are sincerely sorry to hear about your disappointing experience at our hotel. Providing a clean and peaceful environment for our guests is of utmost importance to us. We will address the noise issue and ensure our staff receives additional training to deliver the courteous service we are known for. Your feedback is invaluable in helping us improve. Sincerely, Parvez DAMAD General Manager

Stay at ibis

TripAdvisor rating 5.0/5

AdhithyanJ2894 TripAdvisor review

Excellent service.. Thanks to Anjali for making the stay comfortable. The food was excellent, the rooms were tidy and clean. The checkin process was super smooth. The morning buffet has variety of items. I’m looking forward to stay again.

Dear Adhithyan J, Thank you for choosing to stay at ibis Chennai City Centre. We are delighted to hear that you had an excellent experience with us. Your kind words about the service, food quality, cleanliness, and smooth check-in process are truly appreciated. We are glad to know that Anjali made your stay comfortable. We look forward to welcoming you back soon. Sincerely, Parvez DAMAD General Manager

Okyish stay, a bit unhygenic especially the bedsheets.

Customer review rating 2.5/5

Sm Business - Confirmed reviews ALL

Decent stay, a bit unhygenic bedsheets, not properly cleaned. I could see some marks on the bedsheets. Also, I havent been provided the food/meal bills. I was told that I will be getting them on email, and after reminders also I havent received bills.

Dear guest, Thank you for sharing your feedback. We apologize for the inconvenience you faced during your stay with us. Rest assured, we have taken note of your concerns regarding the cleanliness of the bedsheets and the delay in receiving your food/meal bills. We will investigate these issues internally to ensure they are promptly addressed. Your comfort and satisfaction are our utmost priorities. Sincerely, Parvez DAMAD General Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 835 reviews 9.3/10 Location
  • 2,145 reviews 5.3/10 Room
  • 3,592 reviews 8.7/10 Service
  • 87 reviews 6/10 WiFi
  • 1,670 reviews 8.3/10 Food
  • 961 reviews 9.1/10 Breakfast
  • 878 reviews 1.6/10 Comfort
  • 863 reviews 6.3/10 Cleanliness

Powered by Trustyou

Our other establishments nearby

All our hotels in Chennai

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.