Mercure Sohar 3 stars

Customer review rating (ALL Rating) 4.4/5 368 reviews

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Mercure Sohar - Image 1
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As Suwayhrah Street, Al Humbar West, Al Batinah Highway, 311 SOHAR, Oman

Description

Hotel extras

  • Stay connected effortlessly with fast WiFi throughout the hotel

  • Arrive with ease and enjoy convenient on-site parking

  • Keep up your routine with a workout whenever it suits you

  • Unwind by the outdoor swimming pool or relax in a calm, open setting

  • Enjoy rooms with pool or garden views for a more restful stay

Our accommodation(s)

Hotel location

Mercure Sohar

As Suwayhrah Street, Al Humbar West, Al Batinah Highway
311 SOHAR
Oman

GPS:24.328611, 56.740556

Telephone
Fax +968 22 354848

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

MOSAIC

A unique contemporary dining experience offering breakfast, lunch and dinner. Either buffet style or just A La Carte for a salad, sandwich or grilled fish, with a constantly evolving menu perfect for business meetings as well as less formal occasions.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  368 reviews

Customer review rating 4.0/5

Douglas M. Business - Confirmed reviews ALL

Clean and comfortable hotel

Dear Douglas M., Thank you for your kind words regarding your stay at Mercure Sohar. We are delighted to hear that you found our hotel to be clean and comfortable. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future. Sulaiman Al Hadi Front Office Manager

Customer review rating 3.0/5

Ashish P. Business - Confirmed reviews ALL

Could not sleep as smoking room was provided

Dear Ashish P., Thank you for your feedback. I regret to hear that the room assigned did not meet your preferences regarding smoking policies. We strive to accommodate all guests and appreciate your understanding. Sulaiman Al Hadi Front Office Manager

Customer review rating 3.0/5

Anand R. Business - Confirmed reviews ALL

I recently stayed at Mercure Sohar and had a mixed experience. On the positive side, the staff were courteous, helpful, and professional throughout my stay. The room was comfortable and generally well maintained. The main area requiring improvement is the dining experience. Vegetarian options were quite limited, resulting in considerable repetition across meals. The quality of the cut fruits was average, and it was not always clear whether the juices served were freshly prepared. Overall, the food was satisfactory but below the standard I would normally expect from a hotel of this category. I also noted a few concerns regarding restaurant operations. During some meals, used plates remained on tables for longer than expected, and there appeared to be limited staff presence in the dining area. I also observed table mats being wiped and reused between guests rather than replaced, which did not create the best impression from a hygiene perspective. The room lighting could be improved, particularly for guests who wish to work or read. In addition, a basic toiletry kit was not available in the room, and it was not clear whether such amenities could be requested. Overall, the hotel benefits from friendly staff and comfortable accommodation, but there is room for improvement in the dining experience, restaurant hygiene practices, staffing levels, and certain guest amenities. I hope these areas receive attention, as they would significantly enhance the overall guest experience.

Dear Anand R., Thank you for sharing your feedback regarding your recent stay at Mercure Sohar. I am pleased to hear that our staff and accommodations met your expectations. I acknowledge your concerns about the dining options and restaurant operations. We value your insights and will use them to enhance our guest experience moving forward. Your observations on room amenities are also noted for future consideration. Sulaiman Al Hadi Front Office Manager

Customer review rating 3.5/5

Alfaisal A. A. Business - Confirmed reviews ALL

No microwave, back parking dirt entrance could use some work to avoid car damage & (preferably a mirror to see blind spots).

Dear Alfaisal A. A., Thank you for your feedback. We appreciate your comments regarding the parking area and will take them into consideration for future improvements. Sulaiman A. Hadi Front Office Manager

Customer review rating 0.5/5

Mohammed A. Couples - Confirmed reviews ALL

Lack of staff

Dear Mohammed A., Thank you for your feedback regarding your recent stay. We apologize for any inconvenience caused by staffing levels. Your comments will be taken into consideration as we strive to enhance our service quality in the future. Sulaiman Al Hadi Front Office Manager

Other web-users rate our hotel

  • 150 reviews 9.1/10 Location
  • 292 reviews 8/10 Room
  • 474 reviews 8.8/10 Service
  • 6 reviews 8.3/10 WiFi
  • 187 reviews 8.4/10 Cleanliness
  • 106 reviews 6.3/10 Food
  • 101 reviews 7.5/10 Breakfast
  • 87 reviews 9.1/10 Vibe

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