Pullman Hanoi 5 estrelas

Good service, the staff was very friendly and knowledgeable, ready to make our stay as comfortable as possible . It was a wonderful experience and I highly recommend it. The breakfast buffet was plentiful and high quality with a lot of options.

Awful Hotel & worst experience ..... Property is really very bad, stinky & smelly rooms, carpets not at all clean... Hotel staff is very adamant, after complaining about rooms & services they are not at all listening ... Our Agent who booked this property, also sent email to reservations but no positive response from the hotel .... Never go with Pullman Hanoi, just the name is Pullman but no recognition of worldwide Accor chain.... the services & property is pathetic like normal 3 star hotel.. So many complaints but nobody listened.

Awful Hotel & worst experience ..... Property is really very bad, stinky & smelly rooms, carpets not at all clean... Hotel staff is very adamant, after complaining about rooms & services they are not at all listening ... Our Agent who booked this property, also sent email to reservations but no positive response from the hotel .... Never go with Pullman Hanoi, just the name is Pullman but no recognition of worldwide Accor chain.... the services & property is pathetic like normal 3 star hotel..

Really nice rooms, space in rooms in agreement withthe rates, not expensive nor cheap. Attention is quite good,lobby staff very kind and afable. The hotel has a privilege situation close to several attractions and restaurants.access from airport is fast, especially at night hours. I would choose this hotel again.

Went here last night for a Christmas do, the room was nicely decorated and there were plenty of staff available. The room we had felt quite like a conference room and perhaps lacked a bit of atmosphere for this reason - we had certain drinks included, but there was no bar visible and it would have been nice for the option to go and buy different drinks if wanted. The food was very tasty and came out well spaced between courses, the seam bream was particularly yummy. The downside for me was the waiting staff were a little too keen, you would be eating your last bite from the plate and it would be swooped away, it was the same with drinks, you had glasses being cleared away even though there was still drink in the glass, and annoyingly even when you still had a bottle of wine in front of you indicating that you still needed your wine glass!