Pullman New Delhi Aerocity

The service in general is superb. Especially the laundry service. Mohit came to pickup the laundry from my room, very prompt and courteous. Having great stuff like Mohit make traveling in India a luxury. Grateful. I would recommend this hotel for easy and courteous conveniences and very close to the airport.

My family stayed for a one night in this property and we are so happy that our stay was just Flor one night. I will divide my review in two parts I.e. good and bad. To begin with let me start with good part:- Good part:- breakfast spread is simply amazing. One of the best breakfast buffet I have ever had. What variety and what taste. I can say even if one is not staying in this property then too one should visit this hotel and enjoy their breakfast. Another good thing about this place is it’s staff. Very helpful and very polite. Bad part:- this hotel is in dire need of renovation. The sofas in the lobby are in bad shape. Display in lift is gone for a toss. The interior of lobbies ( when you come out of the lift for rooms) is horrible. Interiors of room is very gloomy and depressing. If I talk about my room, I noticed that locker which was provided in the room was very dirty, hinges of glass panel in bathroom was rusted, bathroom doors were dirty and paint was chipping off, Air conditioning was not good. Honestly not even once I felt that I was staying in a five star hotel. I will not come back to this hotel unless it is renovated. Sorry for this harsh review.

My experience at this hotel is amazing. Shakeel is an awesome worker and delivers items in a timely manner. I would definitely recommend this hotel to all of my friends. The hotel is always clean and the food in the restaurant is so yummy! Excellent stay.

Shakeel was really friendly and helpful and was great at assisting with my queries. He’s very smiley and chatty and delivers an excellent standard of service in the hotel. Overall, I was very impressed

I stay at this hotel all the time. The staff are always so pleasant and helpful. Every stay, I have dry cleaning done and Shakeel is always right on time with bringing perfectly cleaned and pressed garments!! He does an excellent job and always has a smile on his face. He is constantly asking if I need anything or if there is something he may do or get for me, beyond the scope of laundry. Excellent service every time. Makes me look forward to the next stay. Thank you Shakeel, for a job well done!!