Mensagem informativa

Hotel Pullman New Delhi Aerocity 5 estrelas

Classificação clientes Avis 4.4/5 4.372 comentários

Hotel ALLSAFE. Aprovado

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Quarto 1

Número de pessoas
Idade das crianças

Melhor preço garantido

Como funciona?
Accor Live Limitless

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+ 23 Serviços

Extras do hotel

  • Located in Aerocity, the business and hospitality district, within 3 km radius of IGI Airport

  • Walking distance from Aerocity Metro Station, located on the Delhi Airport Express Metro Line

  • In close vicinity to the shopping malls including DLF Promenade, Emporio and Aerocity Central

  • Next to the Business Hubs of Delhi NCR. Caters to corporates from Fortune 5 Companies.

  • Preferred location for Corporates like Airbus, Rafael, Sumitomo, Ernst Young, Philip Morris

Este hotel participa do Planet 21 e atua em favor da Hospitalidade Positiva.

Serviços no hotel e nas proximidades

Check-in a partir das 14h00

Check out até as 12h00

Serviços pagos

Serviços e informações práticas
  • Check-in on-line
  • Wi-Fi/Acesso à internet
  • Estacionamento
  • Acessibilidade para pessoas com mobilidade reduzida
  • Climatizado
  • Indra Gandhi Airport ServiceServiços pagos
  • Idiomas falados no hotel
  • Recepção aberta 24 horas por dia
  • Lavanderia
  • Câmbio
  • Mensageiro
  • Concierge
Lazer e atividades
  • Piscina
  • Academia
  • Bem-estar
Alimentação
  • Café da manhãServiços pagos
  • 3 Restaurante(s)
  • 1 Bar(es)
  • Serviço de quarto
Serviços de negócios
  • 37 Sala(s) de reuniões
  • Congressos/Convenções
  • Centro de negócios
  • Serviço de cópia/impressão disponível

Localização do hotel

Pullman New Delhi Aerocity

Asset No 02
GMR Hospitality District
IGI Airport New Delhi
110037 new delhi
india

Tel: +911146080808

Fax: (+91)1146080809

Check-in a partir das 14h00

Check out até as 12h00

  • DTC :  GURGAON MAHIPALPUR

  • AIRPORT METRO :  AIRPORT AEROCITY

  • De avião

    DOMESTIC AIRPORT A 3 km / 1,86 milhas

  • De avião

    IGI AIRPORT A 3 km / 1,86 milhas

  • De avião

    Indra Gandhi Airport Service A 3 km / 1 milhas - Transporte pagamento

  • De carro

    NH 8 A 0 km / 0 milhas

  • De trem

    NEW DELHI STATION A 17 km / 10,56 milhas

GPS:28.554481, 77.123321

Nossas acomodações

Starting from 36sqm, each contemporary guest room features a generous four fixture bathroom, large workstation, LED TV, laptop sized electronic safe and responsive climate control. Each Executive room offers modern amenities in sophisticated accents. Suite privileges include access to the Executive Lounge.

DELUXE KING ROOM - FREE WIFI

  • Número máximo de pessoas: 3
  • Superfície: A partir de 36 / 388 sq ft
  • Vistas: Voltado para o jardim *

Sujeito à disponibilidade

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

DELUXE TWIN ROOM - FREE WIFI

  • Número máximo de pessoas: 3
  • Superfície: A partir de 36 / 388 sq ft
  • Vistas: Voltado para o jardim *

Sujeito à disponibilidade

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

EXECUTIVE CLUB KING ROOM - 2 SELECTIVE DRINKS * & SNACKS* FROM PLING (6-8PM), FREE WIFI

  • Número máximo de pessoas: 3
  • Superfície: A partir de 36 / 388 sq ft
  • Vistas: Voltado para o jardim *

Sujeito à disponibilidade

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

EXECUTIVE CLUB TWIN ROOM - 2 SELECTIVE DRINKS * & SNACKS* FROM PLING (6-8PM), FREE WIFI

  • Número máximo de pessoas: 3
  • Superfície: A partir de 36 / 388 sq ft
  • Vistas: Voltado para o jardim *

Sujeito à disponibilidade

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar
Quartos

Nossos restaurantes e bares

FARMERS' BASKET AT PLUCK

Tipo de culinária: Internacional

At "FARMERS' BASKET AT PLUCK " we are passionately committed to offering the freshest, safest ingredients, presenting a seasonal menu, that is locally focused and globally artistic, and cultivating a healthy relationship on our tables and for the planet.

Menu (PDF)

Almoço

12:00 - 15:30

  • Seg
  • Ter
  • Qua
  • Qui
  • Sex
  • Sáb
  • Dom

Jantar

18:00 - 23:30

  • Seg
  • Ter
  • Qua
  • Qui
  • Sex
  • Sáb
  • Dom

HONK

Tipo de culinária: Cozinha temática

Honk at Pullman, New Delhi Aerocity is a bistro-style specialty restaurant featuring a contemporary Asian menu. The Food is inspired from Street- Style Cuisine popular in Asia, primarily Chinese and Japanese with a glimpse of Thai and Singaporean.

Menu (PDF)

Jantar

18:00 - 23:30

  • Seg
  • Ter
  • Qua
  • Qui
  • Sex
  • Sáb
  • Dom

CAFÉ PLUCK

Tipo de culinária: Café

Café's sophisticated cosmopolitan style is expressed in everything from its innovative architecture to its refined details, outstanding food and drink, and casual-chic service.

Menu (PDF)

Almoço

00:00 - 00:00

  • Seg
  • Ter
  • Qua
  • Qui
  • Sex
  • Sáb
  • Dom

Jantar

00:00 - 00:00

  • Seg
  • Ter
  • Qua
  • Qui
  • Sex
  • Sáb
  • Dom

PLING

Foto não contratual

Pling is the elegant, sensuous and tranquil lounge-bar. The name is inspired by the sound of ice dropping in a glass of liquid and connotes good times and shared laughter. Pling offers a high-end lounge bar experience with live music and much more.

Almoço

  • Seg
  • Ter
  • Qua
  • Qui
  • Sex
  • Sáb
  • Dom

Jantar

  • Seg
  • Ter
  • Qua
  • Qui
  • Sex
  • Sáb
  • Dom

Suas reuniões e eventos

Nossas salas de reuniões

  • Número de salas de reuniões: 37

  • Tamanho máximo: 1.181

  • Capacidade máxima: 1500 pessoas

  • Capacidade máxima para banquete: 758 pessoas

Saiba mais

Avaliações dos nossos hóspedes para
Pullman New Delhi Aerocity

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL 4.4/5

4.372 comentários

tripadvisor

Classificação no TripAdvisor 5.0/5

3.495 comentários

2021 Certificado de Excelência Trip Advisor
Certificado de excelência 2021

Very Nice Hotel

Classificação TripAdvisor 4.0/5

utkarsh516 27/02/2021 Avaliação certificada TripAdvisor

I stayed in this hotel for the first time and it was a good experience. There was some issue with regards to the bathutub and it took few calls and 4 hours for it to be resolved. Mr. Pramanshu was very helpful in check in and in helping to resolve the above mentioned issue. Overall, I would recommend this hotel for a good stay in Aerocity area.

Dear Utkarsh, Thank you for sharing your valuable feedback on this esteemed forum. I are very pleased to read your positive review in regards to your first stay experience at our hotel. I am sorry for the inconvenience caused due to the issues in the bathtub and I am glad Parmanshu was of great assistance to you. Our teams are dedicated to serve and delight our valued guests and would go to great lengths ensuring the same hence I am honored to receive your acknowledgment on this forum. Thank you again for making us your hospitality partner and we look forward to welcome you back soon. Best regards, Biswajit Chakraborty General Manager Delegate Pullman & Novotel New Delhi Aerocity

Thanks for all your hospitality

Classificação TripAdvisor 5.0/5

quasar0112 Business - 20/12/2020 Avaliação certificada TripAdvisor

I had stayed both of Novotel and Pullman Delhi 2 Months from last Nov. During the stay I had got wonderful services all the staffs. I want to thank to Mr. Chiraq specially who is the manager of concierge department. I had asked to Mr. Chiraq help me to make hotel reservation, frights tickets and so for my other cities trips like Goa, Varanasi and Daramshala etc. He booked all other cities of hotel, frights and pick up services for me so that I could enjoyed travels without any difficulties. I surely want to stay again when I trip to Delhi. I don't even think about other hotel. Thank you so much Mr. Chiraq.

Dear Quasar0112, Thank you for your wonderful feedback on this esteemed forum. I am delighted to receive such positive comments about your experience with our concierge team at the hotel. I am very honored to know that our Concierge Manager - Chirag and the team were able to provide great assistance in exploring the city and making your travel arrangements. At Pullman New Delhi Aerocity, we are committed to consistently providing warm and efficient service to our guests and your appreciation and acknowledgement is always our greatest reward. Your compliments for Chirag has him encouraged and elated. My team and I eagerly wait to welcome you back soon. Stay safe. Best regards, Biswajit Chakraborty General Manager Delegate Pullman & Novotel New Delhi Aerocity

Excellent service and hospitatlity

Classificação TripAdvisor 5.0/5

Paragds Business - 20/10/2020 Avaliação certificada TripAdvisor

In the current lockdown this is the second time that i stayed at the property, the check in was smooth courtesy Sagar and Mrs Kapoor , so was the welcome drink by Vahsy , great coffee, rooms are spacoius, neat and clean , infact had acess to the executive lounge which made it easy for my business meetings . The Dinner was mouth licking customised by Chef Rohit at the helm at FEX, so was the breakfast. Over all a very comfortable stay , made more memorable by the dynamic and courteous general Manager Mr B Chakraboty(BC), who personally assures top rated services and renders TOP Notch hospitablity. Would highly recommend for Buisness and Family too....

Dear Parag, Thank you for sharing your wonderful feedback on this esteemed forum. I am very pleased that you have taken note of our teams endeavor in extending a safe and comfortable stay during your recent visit to our hotel. As we continue to operate with high levels of safety and hygiene checks and protocols at all touch points of the guest journey, right from the arrival to departure, comments such as yours are a greatest source of motivation for my team who are relentlessly striving to provide the best service and safe environment which is of utmost importance in this pandemic situation. Thank you for choosing to stay with us and we look forward to welcome you back soon. Stay safe. Best regards, Biswajit Chakraborty General Manager Delegate Pullman & Novotel New Delhi Aerocity

Great stay

Classificação TripAdvisor 5.0/5

Rrohitsonni 29/09/2020 Avaliação certificada TripAdvisor

Absolute clean and sanitised hotel without worry , staff extremely well behave and maintaining social distance with sanitisation great food and prompt reply from house keeping in all it was great stay and safe stay

Dear Rohit, Thank you for sharing your valuable feedback on this esteemed forum. It is certainly a great reward to read such praiseworthy feedback from our valued patrons especially, about the warm hospitality and elevated hygiene and sanitary standards followed in the hotel. Our team members at the hotel are continually striving to provide the best service and assistance in this crisis situation, hence your generous comments are the greatest motivation for my team. Many thanks once again for your acknowledgement and we eagerly look forward to welcome you back soon. Warm regards, Biswajit Chakraborty General Manager Delegate Pullman & Novotel New Delhi Aerocity

Homely Ambienced Hotel

Classificação TripAdvisor 5.0/5

schroff Business - 07/09/2020 Avaliação certificada TripAdvisor

Pullman Aerocity Hotel has been a wonderful hotel and my second home. Hotel has been maintaining necessary COVID protocol in this ongoing pandemic crisis. Breakfast served in Pluck Restaurant is awesome and is freshly cooked as per order in lieu of a buffet breakfast. Executive lounge also offers ala-carte menu as buffet snacks have been stopped during the current crisis. General Manager Biswajeet, Front Office Head Neha Kapoor, Duty Manager Drupti and all other staff in the hotel are very friendly and know how to look after their guests very well. Thank you to the entire Pullman team for their excellent services during our stay.

Dear Mr Shroff, Thank you for sharing your wonderful feedback on this esteemed forum. We are truly grateful for your kind words and it is a great honor to know that Pullman New Delhi Aerocity is your second home. Our team members are continually striving to provide the best service and assistance in this crisis situation, hence your generous comments serve as a huge motivation to my entire team during this crisis situation that we are all encountering. Many thanks once again for your acknowledgement and we look forward to the pleasure of your continued visits assuring you of our best attention at all times. Best regards, Biswajit Chakraborty General Manager Delegate Pullman & Novotel New Delhi Aerocity

World class amenities and attitude

Classificação TripAdvisor 5.0/5

Harshan R 07/03/2020 Avaliação certificada TripAdvisor

If you want to train your students about "service mindset" in the hospitality industry, look no further. Just take them on a trip to the Pullman. This hotel should be an eyeopener for all other hotels. I have stayed in Novotel before which is an equally good Hotel.

Dear Harshan, Thank you for your sharing your valuable feedback on this esteemed forum. In Indian culture and tradition we follow the Sanskrit saying "Atithidevo Bhava" which means "guest is like God" and I am delighted that we could live up to the great Indian hospitality during your visit to our hotel. Many thanks for your appreciation, it will definitely motivate our teams to work towards excellence. It was a pleasure to have you stay with us and we look forward to welcoming you back soon. Best regards, Biswajit Chakraborty General Manager Delegate Pullman & Novotel New Delhi Aerocity

I definitely enjoyed my stay

Classificação TripAdvisor 5.0/5

joeluft Solo travel - 20/01/2020 Avaliação certificada TripAdvisor

Third stay in one year and third total satisfaction. Its almost home. Very attentive staff, incomparable food (rich and tasty). Definitely "Sofitel" level. Nothingnegayive to report, if not price of food and drinks in general, higher compared to other hotels.

Dear Joe, Thank you for recommending our hotel on this esteemed forum. It is always a pleasure to read such positive feedback from our valued guests and we thank you for considering us a home away from home. My team and I are very pleased to read your comments in praise of the property and the service provided by our dedicated team members. Your appreciation is most gratifying and will always be our greatest reward. We look forward to welcome you back soon. Best regards, Biswajit Chakraborty General Manager Delegate Pullman & Novotel New Delhi Aerocity

Family stay at Pullman Aerocity

Classificação TripAdvisor 5.0/5

489jeremy Family - 28/12/2019 Avaliação certificada TripAdvisor

Aerocity is a nice container secured area with many top tier hotels including Pullman. Chose Pullman as I got a fantastic rate using Accor Live Limitless membership. Room was big and modern, we can see the airport runway from our room but there weren't that many flights so no noise issue. Heating in room was not working but Pullman quickly sent a portable heater and also an air purification unit as the haze was quite bad. Pullman is walking distance to nearby shopping and restaurants (5 mins). But we found an extremely excellent Chinese dim sum restaurant at the basement of Pullman which served some of the best hand made dim sum. Buffet breakfast was good spread too.

Dear Jeremy, Thank you for your wonderful feedback on this esteemed forum. It is always a pleasure to read such encouraging and wonderful compliments from our valued Accor Live Limitless patrons.I am very pleased that you enjoyed the service from our team at the Executive lounge which is designed keeping in mind the requirement of today's traveler, a perfect blend of luxury and comfort, with our distinctive amenities and the beautiful view of the runway.However, my apologies for the inconvenience for the heating which has been rectified and has been running smoothly for the past two weeks. I am also delighted that you relished the culinary offerings at our Pan Asian restaurant - HONK . Our hotel is indeed centrally located between the business hubs of Gurgaon and Delhi , just minutes away from the airport which makes it very convenient for  travelling guests.Your encouraging words have been shared which is the greatest source of motivation for my entire team who are continuously striving to improve our facilities and service standards. We look forward to welcome you back with the best of our facilities and services. Best regards, Biswajit Chakraborty General Manager Delegate Pullman & Novotel New Delhi Aerocity

Between Flights

Classificação TripAdvisor 5.0/5

partho4 Couples - 28/12/2019 Avaliação certificada TripAdvisor

The Pullman New Delhi Aerocity is our preferred hotel whenever we pass through Delhi between flights. The hotel is within minutes of driving distance from the terminals. Service is consistently great and food is excellent, especially at the Pluck. Comfortable rooms too!

Dear Partho4, Thank you for recommending our hotel on this forum. I am delighted to know that pleased with the hospitality extended by our teams and the location of our hotel, just minutes away from the airport, city malls and business hubs Pullman New Delhi Aerocity is your preferred hotel in the city. We strive to deliver the best experience to our guests consistently and I am happy that we have been able to do so.Your appreciation is our greatest reward and we thank you for your continued patronage. Best regards, Biswajit Chakraborty General Manager Delegate Pullman & Novotel New Delhi Aerocity

Privileged Experience

Classificação TripAdvisor 5.0/5

vimesh Business - 17/12/2019 Avaliação certificada TripAdvisor

I was truly very lucky being Accor member got all privileged as member i should get. Thank you Pullman for your wonderful Hospitality with ever smile. keep your good work going. Checking Desk was so prompt and on my just humble ask got free room upgrade as it was available. Cheers

Dear Vimesh, Thank you for sharing your valuable feedback on this forum. It is always a pleasure to read your feedback on your experience at our hotel and we thank you for your continued patronage with Accor group.I am delighted to receive such wonderful comments about the warm hospitality extended by our team members. Your encouraging words have been shared which is the greatest source of motivation for my entire team who are continuously striving to improve our hotel facilities and service standards. It is indeed, our pleasure to have you stay with us and we look forward to welcome you back soon. Best regards, Biswajit Chakraborty General Manager Delegate Pullman & Novotel New Delhi Aerocity

Classy

Classificação TripAdvisor 5.0/5

MarkoIST Business - 16/12/2019 Avaliação certificada TripAdvisor

Stayed for two nights and received a fantastic upgrade based on my loyalty card. The suite was perfect and so was the overall stay. Plenty of small details that make the difference and are appreciated by any honest guest. The executive lounge was really good - pity I couldn't spend some more time there. Check in/out super efficient, concierge very helpful and responsive. Couldn't ask for more on a short stay. Hope to return and add a couple of extra nights.

Dear MarkoIST, Thank you for your wonderful feedback on this esteemed forum. It is always a pleasure to read such encouraging and wonderful compliments from our valued patrons and for taking note of the attention to detail.I am very pleased that you enjoyed the suite upgrade and the personalized service from our team at the Executive lounge which is designed keeping in mind the requirement of today's traveler, a perfect blend of luxury and comfort, with our distinctive amenities and the beautiful view of the runway. Your encouraging words have been shared which is the greatest source of motivation for my entire team who are continuously striving to improve our facilities and service standards. It is indeed, our pleasure to have you stay with us and we eagerly look forward to welcome you back on a longer visit. Best regards, Biswajit Chakraborty General Manager Delegate Pullman & Novotel New Delhi Aerocity

Business stay in Delhi

Classificação TripAdvisor 4.0/5

Micheleasia Business - 07/10/2019 Avaliação certificada TripAdvisor

The room the and check in very satisfactory.Extremely good service in general . The gym was okay but as usual for Accor not great. Breakfast excellent. The reason for which I do not give 5 stars is that I have been charged for 2 glasses of Whiskey 4400 rupees and I think it was a mistake . I asked many time explanation to reception and by email but no reply .Still waiiting and is annoying frankly

Dear Micheleasia, Thank you for taking time to share your valuable feedback on this forum. Please accept our sincere apologies for the delayed response from my team in regards to the explanation on the billing details.The charges have been as per the consumption of liquor, details of which have been shared over email.Please rest assured that there has been no extra charge for the same and I do hope that we have been able to clarify your doubt. Your encouraging words have also been shared with the Front office and housekeeping team in regards to the service and reception which is a great encouragement to our team members who are continuously striving to improve our service standards. We look forward to welcoming you back soon and assure you of our best services. Best regards, Biswajit Chakraborty General Manager Delegate Pullman & Novotel New Delhi Aerocity

Great Stay.

Classificação TripAdvisor 4.0/5

vijayladi Couples - 02/08/2019 Avaliação certificada TripAdvisor

one of the best hospitality ever experienced by us . The staff in the lounge on 6th floor as well at the restaurant and reception were very very helpful ,courteous, friendly and always smiling ..thanks

Dear vijayladi, Thank you for your wonderful feedback on this esteemed forum. We are delighted to receive such positive comments about your experience with our entire team especially at lounge, restaurant and reception.Your appreciation for them has been shared who have made your visit a memorable one. At Pullman New Delhi Aerocity, we are committed to consistently providing warm and efficient service to our guests and your appreciation and acknowledgement is always our greatest reward. My team and I eagerly await many more opportunities to welcome you back again. Warm regards, Biswajit Chakraborty General Manager Delegate Pullman & Novotel New Delhi Aerocity

Once again at Pullman Delhi

Classificação TripAdvisor 5.0/5

easycomm Couples - 09/07/2019 Avaliação certificada TripAdvisor

As expected the stay was comfortable and the staff were corteous and welcoming, enjoyed the short stay. Ms. NAR from guest relations and the front desk executives were zealous to serve, only negative point I can raise is as we booked against member free night entitlement we found the fresh flower bouquet and complimentary savouries missing from the room. Had to ask for the welcome drink which we feel is a bit stingy behaviour on the pullman management

Dear Easycomm, Thank you for your continued patronage and for taking time to post a review on this forum. We are delighted that you had a very comfortable stay with us. However, my sincere apologies for missing out on the amenities in the room and welcome drink voucher. As an frequent visitor I hope you will consider this lapse as a one time incident and give us another opportunity to serve you better on your future stays with us. As we continue to improve our hotel facilities and services, comments such as yours provide us with valuable feedback in identifying areas that concern our guests.Please rest assured that we are taking appropriate measures to address this concern and prevent future occurrence. It was a pleasure having you stay with us and we look forward to welcome you back with renewed services. Warm regards, Biswajit Chakraborty General Manager Delegate Pullman & Novotel New Delhi Aerocity

STAY WAS AMAZING

Classificação TripAdvisor 5.0/5

sachingangal Business - 28/06/2019 Avaliação certificada TripAdvisor

We enjoyed our stay , service is excellent while check in and checkout we got an excellent service by Yashank Khurana, It is over all very good stay. Thank you for the services provided by your entire staff.

Dear Sachin, Thank you for choosing to stay with us at the Pullman New Delhi Aerocity. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. I will share your comments with Yashank and I am sure that this feedback will serve as an encouragement to all of our staff as your appreciative comments are the most gratifying and will be our greatest reward. Thank you for your kind feedback, and we look forward to see you again soon for another magnifique journey with us. Best regards, Tristan Beau de Lomenie Director of Operation LUXE Hotels India General Manager Delegate – Pullman & Novotel New Delhi Aerocity

Awesome

Classificação TripAdvisor 5.0/5

_yncheng Business - 19/05/2019 Avaliação certificada TripAdvisor

Hotel is located only 5 minutes drive away from the airport. It is great for people who would like to stay away from the Delhi traffic. Pullman hotel (5 stars) and Novotel hotel (4 stars) are in the same building complex. Most of group bookings and airline crews stay at Novotel. It is recommended to stay at Pullman if you would like nice and quiet stays. Although there are no shopping malls or eatery outlets near by, there are few restaurants in both Pullman & Novotel which you can choose from. Executive Lounge at Pullman is excellent. Hot meals were changed every night during my 4 night stays. Rohan Grover at the Executive Lounge shown me different types of Indian cuisines which was the highlight of my stay. Will stay again for sure.

Dear Valued guest, Thank you for sharing such a wonderful review about our hotel on this esteemed forum. Being a hospitality establishment, it brings us immense pleasure to read that the hotel's services & facilities along with the warm hospitality showcased by my team members made your stay comfortable and enjoyable. We strive to deliver the best experience to our guests and it was a pleasure for us to be able to do so. I have shared your detailed review and appreciation for Rohan and the team members for their dedicated hospitality which had got them beaming with joy. Reviews such as yours further motivate us to benchmark as a brand with the highest hospitality standards. Please accept our heartfelt gratitude and thank you again for making us your hospitality partner. It is indeed, our pleasure to have you stay with us and we hope the fond memories will tempt you to plan the next stay with us. Best regards, Tristan Beau de Lomenie Director of Operation LUXE Hotels India General Manager Delegate – Pullman & Novotel New Delhi Aerocity

Superb

Classificação TripAdvisor 5.0/5

N102 Business - 09/05/2019 Avaliação certificada TripAdvisor

Superb experience fully satisfied , perfect location for staying Evening is classic and breakfast is superb , arrival welcome is really nice and appreciated warm welcome , really was homely feelings when stay..

Dear N102, Thank you for sharing such a wonderful review about our hotel on this forum. It is great to know that you enjoyed your stay at Pullman New Delhi Aerocity as it is our constant endeavor to provide our guests with the best services and facilities. We strive to deliver the best experience to our guests and it was a pleasure for us to be able to do so and I am very pleased that my team was able to take good care of you and made you feel at home. Please accept our heartfelt gratitude and thank you again for making us your hospitality partner. We look forward to welcome you again. Best regards, Ajay Sampige General Manager - Novotel New Delhi Aerocity Dy. General Manager - Pullman New Delhi Aerocity

Could do better

Classificação TripAdvisor 2.0/5

devg901 Business - 06/04/2019 Avaliação certificada TripAdvisor

This is a well appointed and conveniently located hotel but lacks attention to detail (which is disappointing given the high tariff), My room had no hand towels or bath mat; one of the women at the reception was impatient and borderline rude when a credit card didn't work and when I enquired about a receipt that was a long time coming. I ordered an airport transfer at a particular time the night before I was due to leave but found it wasn't there in the morning and I had to insist on a car. In general, there are probably hotels with better attention to detail.

Dear devg901, Thank you for taking time to share your valuable feedback on this forum. Please accept our sincere apologies for the setback in services experienced during your stay. As per your observations regarding the issues you faced during your stay has been taken into consideration for the necessary action to be implied. Rest assured that the concerned departments have been alerted to be more vigilant in imparting the services to all our guests. We look forward to welcoming you back soon assuring you of a better stay experience. Best regards, Tristan Beau de Lomenie Director of Operation LUXE Hotels India General Manager Delegate – Pullman & Novotel New Delhi Aerocity

Ideal place to Stay in Delhi

Classificação TripAdvisor 5.0/5

Trek61940970970 Family - 19/03/2019 Avaliação certificada TripAdvisor

This was my fourth stay at the Hotel Pullman and was very satisfying as always. The staff is friendly, works like a family, takes care of the costumer's need, and maintain the satisfaction level of their guests. Chef Deepak and group at Pluck Mr. Nem kumar, Sandeep Singh and group at cleaning Priyanka, Pushpa, Rita, Arpit, Guddu, Anoop, Binay and group at pluck I would like to thank everybody that I have met before and this time for serving with pride. Hope to see you all again. Thank you.

Dear Valued guest, Thank you for taking time to share your valuable feedback on this forum. I am delighted to receive your wonderful comments about your recent stay at our hotel with our warm hospitality and services. I am sure Deepak, Nem Kumar, Sandeep, Priyanka, Pushpa, Rita, Arpit, Guddu, Anoop, Binay and the entire team shall be delighted and motivated with your appreciation towards their dedicated work as they are continuously striving to improve our service standards for making the guests feel privileged and homely. Indeed, we look forward to welcome you back soon assuring you of our best services and personalized attention at all times. Best regards, Tristan Beau de Lomenie Director of Operation LUXE Hotels India General Manager Delegate – Pullman & Novotel New Delhi Aerocity

Luxury 10 minutes from the Airport

Classificação TripAdvisor 5.0/5

982rodneyl Couples - 28/02/2019 Avaliação certificada TripAdvisor

The Pullman is located in the Aerocity area of Delhi about 10 minutes from the International Airport. Beautiful modern luxury hotel with all the amenities. We booked a club room which included transport to and from the airport. Driver was there to meet us as we stepped out into arrivals lounge, in the hotel 15 minutes later, service the next morning was equally perfect. Unfortunately we were unable to fully utilize what the hotel has to offer as we arrived in late afternoon and left extremely early to catch 6:00 AM flight! Service at check-in, in club lounge and at checkout was impeccable.

Dear Valued guest, Thank you for sharing such a wonderful review about our hotel on this esteemed forum. Being a hospitality establishment, it brings us immense pleasure to read that the hotel's services & facilities along with the warm hospitality showcased by my team members made your stay comfortable and enjoyable. We strive to deliver the best experience to our guests and it was a pleasure for us to be able to do so. I have shared your detailed review and appreciation for my entire team members for their dedicated hospitality which had got them beaming with joy. Reviews such as yours further motivate us to benchmark as a brand with the highest hospitality standards. Please accept our heartfelt gratitude and thank you again for making us your hospitality partner. It is indeed, our pleasure to have you stay with us and we hope the fond memories will tempt you to plan the next stay with us. Best regards, Tristan Beau de Lomenie Director of Operation LUXE Hotels India General Manager Delegate – Pullman & Novotel New Delhi Aerocity

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