Hotel Pullman New Delhi Aerocity 5 estrelas

If you want to train your students about "service mindset" in the hospitality industry, look no further. Just take them on a trip to the Pullman. This hotel should be an eyeopener for all other hotels. I have stayed in Novotel before which is an equally good Hotel.

Third stay in one year and third total satisfaction. Its almost home. Very attentive staff, incomparable food (rich and tasty). Definitely "Sofitel" level. Nothingnegayive to report, if not price of food and drinks in general, higher compared to other hotels.

Aerocity is a nice container secured area with many top tier hotels including Pullman. Chose Pullman as I got a fantastic rate using Accor Live Limitless membership. Room was big and modern, we can see the airport runway from our room but there weren't that many flights so no noise issue. Heating in room was not working but Pullman quickly sent a portable heater and also an air purification unit as the haze was quite bad. Pullman is walking distance to nearby shopping and restaurants (5 mins). But we found an extremely excellent Chinese dim sum restaurant at the basement of Pullman which served some of the best hand made dim sum. Buffet breakfast was good spread too.

The Pullman New Delhi Aerocity is our preferred hotel whenever we pass through Delhi between flights. The hotel is within minutes of driving distance from the terminals. Service is consistently great and food is excellent, especially at the Pluck. Comfortable rooms too!

I was truly very lucky being Accor member got all privileged as member i should get. Thank you Pullman for your wonderful Hospitality with ever smile. keep your good work going. Checking Desk was so prompt and on my just humble ask got free room upgrade as it was available. Cheers

Stayed for two nights and received a fantastic upgrade based on my loyalty card. The suite was perfect and so was the overall stay. Plenty of small details that make the difference and are appreciated by any honest guest. The executive lounge was really good - pity I couldn't spend some more time there. Check in/out super efficient, concierge very helpful and responsive. Couldn't ask for more on a short stay. Hope to return and add a couple of extra nights.

The room the and check in very satisfactory.Extremely good service in general . The gym was okay but as usual for Accor not great. Breakfast excellent. The reason for which I do not give 5 stars is that I have been charged for 2 glasses of Whiskey 4400 rupees and I think it was a mistake . I asked many time explanation to reception and by email but no reply .Still waiiting and is annoying frankly

one of the best hospitality ever experienced by us . The staff in the lounge on 6th floor as well at the restaurant and reception were very very helpful ,courteous, friendly and always smiling ..thanks

As expected the stay was comfortable and the staff were corteous and welcoming, enjoyed the short stay. Ms. NAR from guest relations and the front desk executives were zealous to serve, only negative point I can raise is as we booked against member free night entitlement we found the fresh flower bouquet and complimentary savouries missing from the room. Had to ask for the welcome drink which we feel is a bit stingy behaviour on the pullman management

We enjoyed our stay , service is excellent while check in and checkout we got an excellent service by Yashank Khurana, It is over all very good stay. Thank you for the services provided by your entire staff.

Hotel is located only 5 minutes drive away from the airport. It is great for people who would like to stay away from the Delhi traffic. Pullman hotel (5 stars) and Novotel hotel (4 stars) are in the same building complex. Most of group bookings and airline crews stay at Novotel. It is recommended to stay at Pullman if you would like nice and quiet stays. Although there are no shopping malls or eatery outlets near by, there are few restaurants in both Pullman & Novotel which you can choose from. Executive Lounge at Pullman is excellent. Hot meals were changed every night during my 4 night stays. Rohan Grover at the Executive Lounge shown me different types of Indian cuisines which was the highlight of my stay. Will stay again for sure.

Superb experience fully satisfied , perfect location for staying Evening is classic and breakfast is superb , arrival welcome is really nice and appreciated warm welcome , really was homely feelings when stay..

This is a well appointed and conveniently located hotel but lacks attention to detail (which is disappointing given the high tariff), My room had no hand towels or bath mat; one of the women at the reception was impatient and borderline rude when a credit card didn't work and when I enquired about a receipt that was a long time coming. I ordered an airport transfer at a particular time the night before I was due to leave but found it wasn't there in the morning and I had to insist on a car. In general, there are probably hotels with better attention to detail.

This was my fourth stay at the Hotel Pullman and was very satisfying as always. The staff is friendly, works like a family, takes care of the costumer's need, and maintain the satisfaction level of their guests. Chef Deepak and group at Pluck Mr. Nem kumar, Sandeep Singh and group at cleaning Priyanka, Pushpa, Rita, Arpit, Guddu, Anoop, Binay and group at pluck I would like to thank everybody that I have met before and this time for serving with pride. Hope to see you all again. Thank you.

The Pullman is located in the Aerocity area of Delhi about 10 minutes from the International Airport. Beautiful modern luxury hotel with all the amenities. We booked a club room which included transport to and from the airport. Driver was there to meet us as we stepped out into arrivals lounge, in the hotel 15 minutes later, service the next morning was equally perfect. Unfortunately we were unable to fully utilize what the hotel has to offer as we arrived in late afternoon and left extremely early to catch 6:00 AM flight! Service at check-in, in club lounge and at checkout was impeccable.