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Hotel ibis New Delhi Aerocity 3 estrelas

Classificação clientes Avis 4.0/5 7.409 comentários

Hotel ALLSAFE. Aprovado

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Como funciona?
+ 7 Serviços

Extras do hotel

  • The hotel is pet friendly!

  • Longest breakfast from 4am to Noon

  • Meeting space, up to 150 delegates

  • Pay a little more and enjoy room with extra benefits at INR 1,000.

  • Take a dip in the Swimming Pool and enjoy your favourite cocktails and snacks.

Este hotel participa do Planet 21 e atua em favor da Hospitalidade Positiva.

Serviços no hotel e nas proximidades

Check-in a partir das 14h00

Check out até as 12h00

Serviços pagos

Serviços e informações práticas
  • Check-in on-line
  • Wi-Fi/Acesso à internet
  • Estacionamento
  • Acessibilidade para pessoas com mobilidade reduzida
  • Animais de estimação permitidos Serviços pagos
  • Climatizado
  • Idiomas falados no hotel
  • Recepção aberta 24 horas por dia
  • Check-in antecipado/Late check-out Serviços pagos
  • Lavanderia
  • Câmbio
Alimentação
  • Café da manhã Serviços pagos
  • 1 Restaurante(s)
  • 1 Bar(es)
  • Serviço de quarto
Serviços de negócios
  • 6 Sala(s) de reuniões
  • Serviço de cópia/impressão disponível

Localização do hotel

ibis New Delhi Aerocity

ibis New Delhi Aerocity
Delhi Aerocity - IGI Airport
IGI Airport
110037 new delhi
india

Tel: +911143020202

Fax: (+91)11/43020222

Check-in a partir das 14h00

Check out até as 12h00

  • DELHI METRO :  Airport Aerocity

  • De avião

    IGI AIRPORT A 4 km / 2,49 milhas

  • De avião

    INT AIRPORT A 3,5 km / 2,17 milhas

  • De trem

    HAZRAT NIZAMUDDIN A 21,6 km / 13,42 milhas

  • De trem

    NEW DELHI A 16,8 km / 10,44 milhas

GPS:28.551095, 77.123154

Nossas acomodações

Your sleep is our priority in our 445 modern, soundproof rooms with big fluffy pillows, super-soft duvet and high-tech mattresses that align with the density points of your body. The new Sweet Bed by ibis is difficult to leave!

Nossos restaurantes e bares

SPICE IT

Tipo de culinária: Internacional

Indulge in simple, authentic flavours with a twist! Enjoy family celebrations, social gatherings or just unwind with your crew over a drink & quirky selection of bar bites at the bar next door, all within your reach.

  • Segunda-feira -
  • Terça-feira -
  • Quarta-feira -
  • Quinta-feira -
  • Sexta-feira -
  • Sábado -
  • Domingo -

THE HUB

Relaxation on the menu. A bite to eat, something to drink... It's the one rendez-vous you need for a new take on work and leisure.

Foto não contratual

  • Segunda-feira -
  • Terça-feira -
  • Quarta-feira -
  • Quinta-feira -
  • Sexta-feira -
  • Sábado -
  • Domingo -

Suas reuniões e eventos

Nossas salas de reuniões

  • Número de salas de reuniões: 6

  • Tamanho máximo: 169

  • Capacidade máxima: 150 pessoas

  • Capacidade máxima para banquete: 150 pessoas

Saiba mais

Avaliações dos nossos hóspedes para
ibis New Delhi Aerocity

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL 4.0/5

7.409 comentários

tripadvisor

Classificação no TripAdvisor 4.0/5

2.494 comentários

2021 Certificado de Excelência Trip Advisor
Certificado de excelência 2021

Good stay

Classificação TripAdvisor 4.0/5

prasadpv2021 Business - 26/07/2021 Avaliação certificada TripAdvisor

They could address issues notified on cleanliness. Can't write stories. For feedback please keep a provision to give in crisp words wanted to give feedback and this is preventing me from submitting. Please change it.

Dear Prasadpv2021, Thank you for sharing your feedback on TripAdvisor. We have noted your feedback about cleanliness and please be assured that the same is looked at. We look forward to welcoming you back soon. Warm Regards, Saumitra Chaturvedi Deputy General Manager

Below expectations

Classificação TripAdvisor 3.0/5

Vaibha 24/02/2021 Avaliação certificada TripAdvisor

It was not a great experience as I was not knowing that ibis has small room and bathroom also. Certain things has to be taken care specially in breakfast the paneer paratha was not good. Lobby was also not properly clean. Being a part of Accor group it has improved a lot.

Dear Vaibha, Thank you for sharing your valuable feedback. I truly regret the disappointment you have expressed over the stay experience. ibis rooms worldwide are of the same size offering standardized amenities to ensure consistency of the product. I have noted your feedback about paneer paratha and Cleanliness and please be assured that our Executive Chef and housekeeper is working on it to avoid guest being inconvenient similarly in future. I hope that you will give us another opportunity to serve you better in future. Warm Regards, Anant Leekha Deputy General Manager

Very confortable stay

Classificação TripAdvisor 5.0/5

abhijitchakravarty Business - 07/02/2021 Avaliação certificada TripAdvisor

Good room quality , excellent front office staff , very convenient check-in and check-out process. The housekeeping was good and the property was well maintained. All round safety was being was kept in mind by the staff. Getting a cab at the location for a business travel was very convenient and quick. Overall a very pleasant. The value for money is just worth it.

Dear Abhijit, Thank you for mentioning such wonderful comments on TripAdvisor. It was a pleasure to have you at the hotel and we are pleased to note that your stay was comfortable. And importantly you enjoyed your overall stay experience. I am also extremely proud that the service that you received from our team members was great. It is feedback such as yours, which encourages us to go an extra mile. Warm Regards, Anant Leekha Deputy General Manager

Nice stay at a good hotel near the airport

Classificação TripAdvisor 4.0/5

Vishwajay 02/11/2020 Avaliação certificada TripAdvisor

We stayed a night at the Ibis, Aerocity Delhi. The pickup was on time, being an Accor member, we were treated well, given rooms of our choice and quick check in. The food ordered was of average quality and could have been better. Other than that the stay was nice, rooms were small but compact and service was good. It is a pretty good option for staying near the airport and for transit.

Dear Vishwajay, Thank you very much for being an ALL member and sharing your valuable feedback. We are pleased to hear that you enjoyed your stay with us. We have taken sincere note of your feedback about our food quality and will review the same for immediate improvement. Your kind appreciation about the services has encouraged us to consistently provide warm and professional service to our valuable guests. We look forward to more opportunities of welcoming you for our true ibis hospitality. Warm Regards, Anant Leekha Deputy General Manager

Horrific experience

Classificação TripAdvisor 2.0/5

enrikay14 Business - 31/10/2020 Avaliação certificada TripAdvisor

Average Delhi hotel named Ibis for business reason. Tiny rooms filthy bedding, make shift clean pastic box showers in the room, everything was ridiculously stupid and cheap. Restaurant is just an Indian Dhaba nothing else. Very disappointed being an Accor member who travels around the world. Stay away from this hotel

Dear Enrikay, Kindly accept our sincere apologies for he unfortunate stay experience. I feel terrible that you were so disappointed with our room size and restaurant. ibis rooms worldwide are of the same size offering standardized amenities to ensure consistency of the product. Being a part of Accor Hotels, we have other brands such as Novotel and Pullman offering larger size rooms with additional facilities. We recommend that you must experience these brands on your next visit to Delhi NCR. We again would like to apologies for the inconvenience caused to you. Warm Regards, Anant Leekha Deputy General Manager

STANDBY NET

Classificação TripAdvisor 3.0/5

ovjt64 Business - 19/10/2020 Avaliação certificada TripAdvisor

A place where You can be happy with self. Nothing more add. All staff behaves like “robots”. Further, the entrance is mentioned with a board saying that this area is “No smoking zone”; whereas, from that spot hardly 6 feet away there is a sign board says, “SMOKING ZONE”. How this could be useful ???

Dear Sir, It is with sincere regret that I note your dissatisfaction with our service and staff behavior and truly apologize for the inconvenience caused. Please may I assure you that this is not the norm and we have initiated training to ensure our all the guests are handled with utmost care and warmth. With regards to your feedback on smoking zone, Our lobby, restaurant and all public areas are under non-smoking zone. However, we have designated areas for smoking. May I request you to treat this incident in isolation and provide us another opportunity to change your perception of ibis. Warm Regards, Anant Leekha Deputy General Manager

Wonderful stay and delicious food

Classificação TripAdvisor 5.0/5

kumardeepak4190 15/10/2020 Avaliação certificada TripAdvisor

I would like to say about stay really like too much wonderful stay and delicious food. I always remember this stay in my life. And I will suggest to everyone. Very clean room, nice bathroom, wonderful location,

Dear Deepak, Thank you for taking the time to provide us invaluable feedback on this forum. I am happy to note that you had a pleasant stay with us and the services extended by the team were to your satisfaction. Your feedback will indeed motivate the team to consistently strive towards excellence. Thank you again for sharing your valuable feedback on this forum. My team and I look forward to welcoming you back soon. Warm Regards, Anant Leekha Deputy General Manager

Ibis has some great properties in India, the aerocity one has some catching up to do!

Classificação TripAdvisor 4.0/5

gauravbis Business - 12/09/2020 Avaliação certificada TripAdvisor

As far as the amneties are concerned, all good. Clean. Hygienic. And maintaining social distance to the maximum distance possible. The staff could be more professional. I guess it is a Delhi thing, because the other ibis properties i have stayed in in India, have an edge honestly.

Dear Gaurav, Thank you for sharing your stay experience on this forum. I am glad to note that you liked the room and amenities. I have taken careful note of your feedback about staff and please be assured we are consistently working on it to ensure our all guest are dealt with utmost care and warmth. Thank you once again for sharing your valuable feedback with us. We look forward to welcoming you back at ibis New Delhi Aerocity. Warm Regards, Anant Leekha Deputy General Manager

Layover

Classificação TripAdvisor 5.0/5

AusTraveler67 Business - 04/03/2020 Avaliação certificada TripAdvisor

Great hotel for a short layover. Staff were very friendly and welcoming, particularly in the restaurant. Rooms are small (as advertised and expected) but perfectly adequate. Food options and quality was great.

Dear AusTraveler67, Thank you, we liked the likeness that you have expressed for us over just being with us on short layover duration. Sharing your appreciation with our staff makes us all encouraged. The culinary team is delighted by your expression of confirming the food palate great. Always feel welcome to ibis New Delhi Aerocity. Warm regards Anant Leekha Deputy General Manager

Poor rooms

Classificação TripAdvisor 3.0/5

mangrego 03/03/2020 Avaliação certificada TripAdvisor

First i had ordered a taxi from the airport that never turned up to meet us. Got to the hotel checked in all ok got to the room and they were extremely basic for the price os terrible. A couple staying in a double room and we find one bath towel for 2 people?. Food choice in the restaraunt poor i would not stay at this hotel again. Expensive for the price.

Dear Mangrego, Thank you for taking time to share you feedback. Kindly accept my sincere apologies for the inconvenience caused. No excuses to offer however may I assure you that I have addressed this matter with the team and all internal procedures have been strengthened and emphasized to avoid any recurrence. ibis rooms worldwide are of the same size offering standardized amenities to ensure consistency of the product. The team and I thank you once again for your time and request you to provide more opportunities to be of service to you. Warm Regards, Anant Leekha Deputy General Manager

Convenient!

Classificação TripAdvisor 4.0/5

patcParis Solo travel - 01/03/2020 Avaliação certificada TripAdvisor

If you have one night to spend before or after taking a flight, this hotel is a good choice: less expensive than many other hotels in Aerocity with all the services you need. Note that airport pickup is provided for INR 600 and breakfast is available very early.

Dear patcParis, merci for experiencing our hospitality. Your narration of finding us as optimized on competitor pricing with valued recognition for our services on TripAdvisor makes us encouraged. Please keep choosing us frequently, we would always enthusiastic to delight from Airport pick up to early riser breakfast and firmly at every service connect. Warm regards Anant Leekha Deputy General Manager

PERFECT FOR A SHORT STAY

Classificação TripAdvisor 5.0/5

JuniorH150 21/02/2020 Avaliação certificada TripAdvisor

I had a great stay at this property. The hotel staff were excellent and the room was efficient. Great safe location in Delhi and very close to the airports. If you're looking for a quick overnight stay this is your property. The buffet style dinner and breakfast was more than ample, great way to sample Indian food if you're not sure what to choose from. The staff will take you around the different food stations and explain in detail what the selections are. The room was a good size with two of the most comfortable beds I've slept in, in a very long time. The room's windows are completely sound proof, you'd never know this was an airport property, until you see the airline crews walking through the lobby.

Dear JuniorH150, Your stay at ibis New Delhi Aerocity has embarked a delightful remembrance of you choosing us. The appreciation for our bed comfort that led you sleep like a child is so good, with all other applauds for our services, food, friendliness and product makes us encouraged. We value your feedback for us on TripAdvisor. Always feel welcome at ibis New Delhi Aerocity. Warm regards Anant Leekha Deputy General Manager

Quick one night stay, troubles with credit card charges

Classificação TripAdvisor 3.0/5

Jouni T Business - 12/02/2020 Avaliação certificada TripAdvisor

We had an early morning arrival, so paid a little extra to get the room at 10 am in the morning. We arrived to the hotel at 8 am and we got the room after 11 am. Yes, there was a disclaimer that this service is subject to availability, never the less, it was still annoying that the room was not available. In general the hotel was average, no big surprises one way or the other. Dinner and breakfast buffets were reasonable with a variety of options. During check-out I made a specific requirement to charge my credit card in local currency AND after the card was read I asked the front desk person to double check that the charge was done in INR and he said Yes... You can probably guess what happened, I was charged in EUR! The average FX during my trip was 78.5, INR to EUR and the IBIS FX was 72.9 over 7% difference to my loss.

Dear Jouni, Thank you for taking the time to share your feedback with us. I would like to apologize most sincerely for the way your request of credit card was handled. I have no excuses to offer, but certainly believe that we have failed to provide you the service expected of us. Please may I assure you that I have addressed this matter with the team and all internal procedures have been strengthened and emphasized to avoid any recurrence. I request you to please treat this incident as non-representative of the ibis New Delhi Aerocity experience and give us another opportunity to make amends. Warm Regards, Anant Leekha Deputy General Manager

Recommended

Classificação TripAdvisor 4.0/5

GovindaJay 01/02/2020 Avaliação certificada TripAdvisor

Staff are helpful, friendly and efficient. Conveniently located, and staff are happy to arrange airport pick up/ drop off. Buffet breakfast and great restaurant. A nice place to stay before or after your flight.

Dear Govinda, Thank you for your feedback and I am elated to hear that you liked the hotel and our services. Your positive feedback has been shared with the team and it will indeed act as a source of motivation for everyone. The team at ibis New Delhi Aerocity looks forward to welcoming you back in the near future. Warm Regards, Anant Leekha Deputy General Manager

Delhi Stay unexpected

Classificação TripAdvisor 5.0/5

Ganesh P Business - 26/01/2020 Avaliação certificada TripAdvisor

It was a pleasant stay at the IBIS at Aerocity. It was an unplanned stay and turned out be a pleasant one with the hotel giving all the comfort and courtesys. The booking was very smooth just like the stay.

Dear Ganesh, With immense gratitude we are thankful to you to take out time us on TripAdvisor, with so good feedback. Always feel welcome at ibis New Delhi Aerocity. Warm regards Anant Leekha Deputy General Manager

Smelly sheets and pillow covers,

Classificação TripAdvisor 1.0/5

muneersaffiyullah Business - 25/01/2020 Avaliação certificada TripAdvisor

Smelly sheets and pillow covers, informed the customer service representative and he said he will get it changed and when I returned after 2 hours the room was still the same. Definitely will avoid this place.

Dear muneersaffiyullah, Thank you for taking the time to review us on Trip Advisor and sharing with us your experience. On the onset please accept our sincere apologies and we have duly noted your feedback and please be rest assured that we will relook into the same and ensure that our esteemed guests’ doesn’t face such issues in the future. It is our hope that you will give us the opportunity to better serve you in the near future. Warm Regards Anant Leekha Deputy General Manager

Worth the money

Classificação TripAdvisor 4.0/5

joeluft Solo travel - 17/01/2020 Avaliação certificada TripAdvisor

Arrived late at night, around 1.30am, there was a queue, but didn't wait that long. Fast check in. Duty manager greeted me profusely, a nice guy. Room very simple and basic, but was quiet. What I what to mention is the quality of sleep thanks to the perfect mattress. Woke up late, last 2 minutes of breakfast. Then I went up again and since I was checking in at the Pullman next building, I took my time. Probably housekeeping wanted to clean the room (I had the do not disturb sign), I received 3 hang calls. I finally went down and check out at 12.45. So less than 12 hours...

Dear Jao G, Your contentedness with our welcome,services and room is an encouragement for all of us. Thank you for taking out time to rate us on TripAdvisor. Conscious that comfort is most important we assure you of sincerely striving to be of your choice always. Warm regards Anant Leekha Deputy General Manager

Enjoyable & Relaxing !!!

Classificação TripAdvisor 5.0/5

swapnakhandekar Business - 16/01/2020 Avaliação certificada TripAdvisor

Normally , for me it is just an overnight stay! This time , I stayed for a day twice. Quite enjoyable & relaxing !! Pampering self with tasty food of choices !!! Staff at Reception Desk - Room Service was quite cooperative. Ms Pooja , Chef Sandeep , I forgot the name at reception desk - while check in & check out . The process was smooth.

Dear swapnakhandekar, We feel valued and are wholeheartedly thankful for being your choice over a night stay. We are so encouraged with your appreciation for us on TripAdvisor with special recognition for our team members. Always feel welcome at ibis New Delhi Aerocity. Warm regards Anant Leekha Deputy General Manager

Average.

Classificação TripAdvisor 3.0/5

merzadkodia Business - 13/01/2020 Avaliação certificada TripAdvisor

Very small rooms and the bathroom is even smaller with no ventilation when showering with hot water... one feels suffocated with the steam building up. The buffet has mediocre food, only the starters are worth trying.

Dear merzadkodia, We are sorry, we carefully note and thank you for taking out time for giving feedback for us on TripAdvisor. Our rooms sizes are similar in all 1200+ ibis worldwide hotels as per brand standards. Conscious that comfort is most important we assure you of sincerely striving to be of your choice always. Warm Regards Anant Leekha Deputy General Manager

Convenient Hotel close to Airport

Classificação TripAdvisor 5.0/5

phil p Couples - 13/01/2020 Avaliação certificada TripAdvisor

We chose this hotel as we were flying out the following day back to the UK, to be honest it was better than we expected, nice reception, big bar and restaurant area and typical Ibis bedrooms with the pod bathroom. Slightly bigger than other European Ibis hotels and fine for 2 people. Nice friendly efficient staff

Dear phil p, Your phenomenal rating with so good feedback on TripAdvisor encourages us all. We like being for you for your comfort and at your service. Feel welcome Warm regards Anant Leekha Deputy General Manager

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