The Sebel Swan Valley The Vines 4 estrelas

Nota Tripadvisor 4.0/5 219 comentários

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The Sebel Swan Valley The Vines - Image 1
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The Sebel Swan Valley The Vines - Image 3
The Sebel Swan Valley The Vines - Image 4
79 Hermitage Drive, 6069 THE VINES, Austrália

Descrição

Extras do hotel

  • Apartamentos independentes de qualidade

  • A 35 minutos de Perth

  • Perto de algumas das melhores adegas do mundo

  • Acesso à piscina e spa, campos de ténis, campo de golfe, restaurantes e bares.

  • Parque de estacionamento gratuito disponível no local.

As nossas opções de alojamento

Localização do hotel

The Sebel Swan Valley The Vines

79 Hermitage Drive
6069 THE VINES
Austrália

GPS:-31.765375, 116.012718

Telefone
Fax +61 7 5595 3293

Acesso e transporte

Serviços do hotel

Check-in desde as - Check-out até às

No local
  • Piscina
  • Estacionamento
  • Restaurante
  • Centro de fitness
  • Wi-Fi
  • Ar condicionado
  • Bar
  • Propriedade 100% não fumadores

Avaliações dos nossos clientes

Avaliações dos nossos clientes

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

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Classificação do TripAdvisor  4.0/5  219 comentários

Comfortable and well equipped 2 bedroom apartment

Nota Tripadvisor 5.0/5

Reviewer887799 Família - Avaliação com certificação TripAdvisor

Booked a 2 bedroom apartment for my family and we had an enjoyable stay. The apartment is clean and well maintained. The living and dining room is spacious and the bedrooms are equipped with comfortable beds. The kitchen is well equipped and we were able to prepare some simple meals. The sofa bed is too soft and doesn't have sufficient support. I informed the house keeping who promptly laid a mattress topper on it although it is still a bit soft. Would suggest the management or owner to replace it or prepare rollaway beds instead. From the backyard, you can see wildlife like kangaroo, ducks and parrots. It would be good if there is a kids club in Novotel resort to keep the kids entertained. It's walking distance from Sebel to Novotel via the tennis courts but takes about 5 mins to drive. Overall, I would recommend the Sebel Swan Valley if you are travelling around Swan Valley area.

Stay at your own risk

Nota Tripadvisor 2.0/5

Shakilah I Família - Avaliação com certificação TripAdvisor

Stayed from 5 June 2024 to 7 June 2024. Booked 2 bedroom apartment for 5 adults. We checked in around 8 pm at Novotel. Upon entering the room, we realized that the sofa bed was not set up for the 5th adult. There was no information at the apartment on how to reach the reception and when we finally found the number on the website, the line was picked up by Novotel reception. The receptionist told us that they couldn't help us cos our apartment was under Sebel and I needed to email them instead. I asked if my email would be answered by tonight because my father had nowhere to sleep and he said that he couldn't help me with that. I sent two desperate emails to resortservices@accorvacationclub.com.au, seeking assistance on this matter and there was no acknowledgment. I sent feedback on the Accor website and yet no one has gotten back to us to now. THREE EMAILS WERE SENT AND NO ONE GOT BACK TO US. I slept on the lumpy sofa on the first night and woke up with a bad back. The resort is amazing with great views but the service is deplorable. P.S - Accor, I am still waiting for an explanation

A perfectly okay hotel when you will tour the vineyards in the Swan Valley.

Nota Tripadvisor 3.0/5

866kenta Romântica - Avaliação com certificação TripAdvisor

We slept 3 nights in this place when we were going to explore the Swan Valley and its vineyards. Prons Nice rooms. With a sitting corner and dining table. Good cleaning. Located within approx. 20 minutes from various wineries. Own terrace with table and chairs. Barbecue area with grill. Quiet air conditioning. Pool open 10:00 Pm Hot pool. Cons Responsive, clearly heard the neighbors when they were talking. Avoid connected rooms. The pool area. Felt like a public bathing area. No toilets at the pool. Lots of children in the pool. No dedicated parking space. When we arrived on 3/3 (Saturday) the parking lot was full.

We really appreciate your feedback and I have noted your cons to pass on to our team. Thank you so much and glad you enjoyed Swan Valley.

Pool area made this a 3 star hotel instead of a 4.

Nota Tripadvisor 3.0/5

home2annika Avaliação com certificação TripAdvisor

Stayed here as a couple for 3 nights. We had a difficult time to find the check in arrangement at the Novotel Hotel. Checked in on March 3 by a guy in the 20s. He didn´t give information about anything at all. Not about restaurands pools etc. Had to ask for a map to the wineries and find out everything by ourselves. Room good, except the thin door do the connecting room where we could hear everything the neighbours did. Not nice. Pool area at Novotel hotel a disappointment. Like a public pool with not enough sun loungers and a lot of screaming kids. Not a place to be before 8 pm. They have a warm jacuzzi in the pool as well. Occupied before late in the evening. We loved the kangaroos in the garden and enjoyed our time at the different wineries in Swan Valley. Best service and wine tasting given at Sandalford Estate. Absolutely magnificent winery!!!

Thank you so much for taking the time to make your review. We really appreciate your time and we have taken on board your feedback.

Go elsewhere

Nota Tripadvisor 1.0/5

MariazBoys Romântica - Avaliação com certificação TripAdvisor

Booked through the Accor program. Upon arrival we tried to check in and walked around for 30 minutes trying to find reception. Tried calling the number which just rang out on several occasions. Ended up at the Novotel across the golf course to be told that’s where check in was. Signage yo reception was incorrect. Room was not very clean, bed uncomfortable and pillows were flat. There were no extra pillows or blankets in the room. Not everyone wants the a/c on at night. The car park is too small, more rooms than car parks. If you arrive later in the evening you will have to park on the main road in the dark. Lighting to the main entry is virtually non existent, we had yo use our phone torches to see where we were going.

Hi MariazBoys, Thank you for your email and I apologise for the inconvenience. I can imagine your frustration trying to check in. Our standard procedure is to send through an email to explain exactly how to check in and to find your room so I apologise once again if this was overlooked. We acknowledge your concerns of the cleanliness and the pillows in the room. We have contacted the property to ensure that each of our apartments have the correct number of supplies. Thank you for your feedback regarding the carpark. We are more than happy to assess the lighting to see if we can make this brighter. We appreciate your review and we hope to be able to welcome you to another one of our properties soon. Warm Regards Resort Services

Em parceria com TripAdvisor

Outros utilizadores da Web classificam o nosso hotel

  • 38 comentários 7.2/10 Localização
  • 81 comentários 7.2/10 Quarto
  • 29 comentários 3.9/10 Serviço
  • 41 comentários 6.9/10 Comodidades
  • 33 comentários 4.5/10 Limpeza
  • 19 comentários 3/10 Comida
  • 14 comentários 7.2/10 Piscina
  • 12 comentários 5.3/10 Pequeno-almoço

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Preço a partir de, por 1 noite para 1 pessoa na categoria de quarto próximo do preço, excluindo serviços auxiliares, excluindo pequeno-almoço. Corresponde ao preço público mais baixo incluindo todas as taxas (Determinadas taxas podem ser pagas à chegada ao hotel (por exemplo, a taxa de estadia) segundo os regulamentos locais em vigor.) do alojamento em causa, encontrado hoje no site https://all.accor.com/, para uma estadia de uma noite nos próximos 20 dias. Variável consoante o período e a disponibilidade. O preço é garantido apenas no momento da reserva. Qualquer reserva (no estrangeiro) deve ser paga na divisa do país onde o hotel se localiza. Apenas é garantido o valor confirmado no momento da reserva na divisa do país onde o hotel está localizado. Damos-lhe uma indicação de estimativa da conversão na sua moeda, mas não é contratual. No momento do pagamento, o seu banco pode cobrar despesas bancárias e/ou taxas de câmbio.