Novotel Perth Murray Street

Novotel Perth Murray Street 4,5 estrelas

Nota Tripadvisor 4.0/5 42 comentários

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Extras do hotel

  • Mantenha-se ligado com Wi-Fi de alta velocidade grátis.

  • Alojamento e pequeno-almoço gratuitos para as crianças.

  • Passeie pela RAC Arena, Elizabeth Quay e centro de negócios de Perth.

  • Piscina exterior e ginásio.

  • Desfrute do pequeno-almoço no restaurante Miss Mi.

Hotel aprovado por ALLSAFE

Localização do hotel

Novotel Perth Murray Street

388 Murray Street, .
6000 PERTH
Austrália

GPS:-31.95098, 115.85477

Acesso e transporte

Serviços do hotel

Check-in desde as - Check-out até às

Em resumo
No local
  • Piscina
  • Estacionamento
  • Restaurante
  • Hotel com acesso para cadeira de rodas
  • Bem-estar
  • Ar condicionado
  • Wi-Fi
  • Pequeno-almoço
  • Bar
  • Salas de reunião

As nossas opções de alojamento

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

Avaliações dos nossos clientes

Avaliações dos nossos clientes

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Classificação do TripAdvisor  4.0/5  42 comentários

A good place to stay in the CBD area.

Nota Tripadvisor 4.0/5

Kum Hoong Y Friends getaway - Avaliação com certificação TripAdvisor

Stayed for 2 nights during our last leg of our trip in Perth. The hotel looked new and the room is clean and tidy. Staff was friendly and efficient; various requests from us were swiftly dealt with. While the rooms were big, we found that the stuff given like bottled water was not consistent. My room for both nights I had to call the hotel to deliver them to me. We also saw some rooms were given the tags for ‘do not disturb’, our rooms were not equipped with that. My friend who was an Accor Silver member also did not enjoy any of his privileges like welcome drinks etc. Overall it’s still a very nice place to stay at for its location where it’s near to many restaurants and shopping malls as well as the train station where a service took us to the airport.

Disappointing. Not coming back.

Nota Tripadvisor 2.0/5

janicetansk Couples - Avaliação com certificação TripAdvisor

Location is good. However with free CAT buses that run through Perth Station, most hotels have good location as long as it is near a CAT bus station. Service is a big let down. Check in was tedious. Being served by a newbie, was being questioned with a series of textbook small talk questions that was stressing both of us out. After all the tiring process, hoping to have a good shower and rest. To our horror, in the midst of the shower, realized the shower gel has not been replenished. Called housekeeping with nobody picking up, called reception three times, with one personal visit at the reception, after an hour, to get the shower gel replenished by a gleeful housekeeper, the reception manager gave us one drink coupon for the inconvenience. I do not need the drink coupon but I did expect a small gesture to wish me happy birthday as I did specify that this trip was to celebrate my birthday. Nothing.. My first birthday hotel stay that is so disappointing. Daily house keeping is generally clean but awfully inconsistent. Everyday coming back to the hotel room, is like looking forward to a surprise, it could be pleasant, it could be bleh.. Room is tiny. But that is fine if you are out most of the time. Wall is quite thin. Can hear beeping sound from next room. Or when you have a noisy neighbor, that will be quite a headache. Will I be back again? Highly unlikely. Will i recommend to my friends? Definitely not.

Dear Janicetansk, Thank you for choosing Novotel and taking the time to share your constructive feedback about your experience at Novotel Perth Murray Street. Janictansk, please accept my apologies for not meeting your or our expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team to provide a better experience in the future. I would like to try and make it up to you,if you could contact me directly at vinay.mandava@accor.com so we can discuss what we can do to make it up to you. Once again, thank you, and I do hope to have the opportunity to welcome you back again for a more positive stay in the near future. Kind Regards, Vinay Mandava Hotel Manager

New - Good Location but Over Priced

Nota Tripadvisor 3.0/5

Nicole C Famílias - Avaliação com certificação TripAdvisor

Building all looks new. Great location Room is tiny - smallest room Ive ever stayed in - no view and way over priced for what it is. Reception staff great. Buffet breakfast was good Attached is a picture of our view from our $380 a night hotel room….think they need to re-think their prices for what they are offering

Dear Nicole C, Thank you for choosing to stay at Novotel Perth Murray Street. I'm delighted to hear you had excellent service from our colleagues and enjoyed our delicious breakfast. The hotel has the best location in Perth, right in the middle of the CBD, so it is a place for business or leisure. I am sorry that the room size and the views are not up to your expectations. Please rest assured that we have taken your comments on board. We appreciate the review and look forward to welcoming you back to Novotel Perth Murray Street in the near future. Kind Regards, Vinay Mandava Hotel Manager

Great new hotel

Nota Tripadvisor 4.0/5

perthtraveller1972 Avaliação com certificação TripAdvisor

As one would expect from a new hotel that just reopened to the public.' All nice a new. Bed was one of the best i have slept on in any hotel weather in Asia or Europe. Restaurant was not open when i stayed, Was due to open about a week later. The only personal thing i didn't like was there new style check in counter setup. I did have some grips. This place has by far the most expensive valet parking in Perth. Now in saying that. It also had the quickest retrieval of any in Perth. So i guess that what you are paying for. They do have deal with Wilsons parking across the road somewhere Also signage is bad. I had trouble finding this Hotel even with the sat nav. The room service system sucks. You have to download an app, register, order and pay through the app. I didn't i went across the road for late food, This was the worst part of the whole stay. I love room service normally. Will i stay again? Absolutely . I enjoyed it and the bar was great too.

Dear perthtraveller1972, Thank you for choosing Novotel Perth Murray Street and for taking the time to provide feedback about your experience with us. We look forward to the next opportunity to look after you again. Kind regards, Vinay Mandava Hotel Manager

Disappointing

Nota Tripadvisor 2.0/5

tinajeanm Couples - Avaliação com certificação TripAdvisor

This hotel has a lot of improvement to be done. We arrived to a Smokey smelling room and when we told reception they put a divisor in our room which made it worse. Our room was not serviced on 2 occasions, one day when they did service the room they left no mat mate and when I asked one of the housekeepers for one they were rude. Tea-and coffee were not refilled on a number of occasions. Tried the buffet breakfast at a cost of $45 per head and as my husband is a coeliac had to ask for gluten free food, no labels stating what was Gluten Free. When he was given the food it was cold. Being a Gold card Accor member I have to ask if this is worth being a member.

Dear Tinajeanm, Thank you for choosing Novotel and providing feedback about your experience at Novotel Perth Murray Street. I want to start by apologizing to you for not meeting your or our expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team to provide a better experience in the future. Once again, thank you for your loyalty, and I do hope to have the opportunity to welcome you back again for a more positive stay in the near future. Kind Regards, Vinay Mandava Hotel Manager

Em parceria com TripAdvisor

Outros utilizadores da Web classificam o nosso hotel

  • 119 comentários 8.7/10 Localização
  • 172 comentários 6.1/10 Quarto
  • 140 comentários 7.2/10 Serviço
  • 67 comentários 5.6/10 Limpeza
  • 45 comentários 3.6/10 Custo Benefício
  • 36 comentários 6.3/10 Pequeno-almoço
  • 31 comentários 8.9/10 Atmosfera
  • 20 comentários 9.1/10 Centro de Bem-Estar/Spa

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