Mercure Perth On Hay 4 estrelas

This hotel is conveniently located within easy walking distance of cafes and restaurants, and the free CAT bus mere steps away which will take you to the main train station. Reception was warm and friendly, and the bed was extremely comfortable. On the downside we were under the impression we would be getting a refurbished room which was definitely not the case. They finally completed renovating the front lobby on our last day, but all rooms also need a renovation to bring them to normal Mercure standard. As a frequent Accor user, this was a disappointment for us. We did not opt for the breakfast on site as found the $28 charge overpriced. I highly recommend Orah cafe a short walk away for friendly service, great coffee, and reasonable breakfast options.

Elected to stay here as it was the closest & most convenient to Royal Perth Hospital where I had to attend. It is just 400m or 4-5 minute walk. The hotel has recently been acquired by the Mercure group & is currently undergoing renovations starting with reception. Our room was on level 7. It was much larger than expected however maintenance was lacking. The shower head was attached but had fallen so it pointed at the ceiling. All door rebound bumpers mounted on doors or walls were loose & the toilet roll holder allowed the roll to fall off whenever it was touched. The air conditioner was noisy but effective. Maintenance staff attended immediately to repair the shower. The hotel offers continental or full cooked breakfast which are adequate. The location of the hotels offers easy access to the CBD free bus service known as the CAT just 25m from the front door. It is also an easy flat walk to the main CBD area. I recommend this centrally located hotel which will only get better when renovations are complete.

Stayed here late October 2023. Rooms are simple and dated but comfortable. Parking is shocking and limited - book in advance or you will be parking on the street. They have just revamped the restaurant on the ground level which is really well presented with nice areas inside and out. I will likely be back as this hotel represents a fair price for the accommodation offered.

Super outdated hotel, poor service and poor maintenance. Booked for 3 nights and AC not working and they don’t have any maintenance personnel around so all they can offer me for the rest our our stay is a fan. Very thoughtful not much different from those budget hotel in the middle of no where. Also some stuffs left in the mini fridge, I’m pretty sure it’s not complimentary

Really great place to stay. The room was clean, super comfortable and well equipped. Bed perfect and the shower hot. Reception staff and all other staff were extremely friendly and helpful. The bonus was having a restaurant on site.