Novotel Lyon Confluence bintang 4

Catatan tamu Avis (Peringkat ALL) 4.5/5 2.088 ulasan

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Deskripsi

Keistimewaan hotel

  • Our Gourmet Bar, truly a place to live as well as eat.

  • Direct access to the shopping and Confluence recreational center

  • Terrace, stunning views of the Saône

  • Great co-working space

  • Secure enclosed car park

Akomodasi kami

Lokasi hotel

Novotel Lyon Confluence

3 Rue Paul Montrochet
69002 LYON
France

GPS:45.74102, 4.815203

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Parkir
  • Menerima hewan
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service

Gourmet Bar Lyon Confluence

Discover our contemporary Lyon-style restaurant where you can taste our local products made with passion, and enjoy a stunning view of the Saône.

Pesan

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Peringkat ALL  4.5/5  2.088 ulasan

Peringkat TripAdvisor  4.0/5  1.995 ulasan

Sertifikat keunggulan 2023

VERY RUDE BAR STAFF POORLY TRAINED, RUINED OUR EXPERIENCE !

Catatan Tripadvisor 2.0/5

Teafor4 Ulasan TripAdvisor tersertifikasi

We had been to this hotel several times with overall good experiences. Unfortunately, our last experience (Dec 23) was far from an acceptable one. We have a silver All (Accor Live Limitless Card) which entitles us to what is called a "welcome drink" (very limited choice to less expensive beverages). At over 10 pm, there was still a kind of a party going on (the "doudoune party", with customers complaining for the level of DJ music/people dancing/shouting on the terrace, keeping them and their children from sleeping in the rooms above). When I showed the young man at the bar our card for our "welcome drinks" he said he could only offer one. We told him that his colleague at the front desk had written a drink for "2 pax" on the card, he replied he still could not accept it because "WE COULD HAVE WRITTEN THAT OURSELVES" ! We are over 60 years old and certainly not used to being confronted with such rudeness from Accor employees. It ruined our experience and we will avoid that particular hotel in the future until the personnel is trained better on customer service. LAMENTABLE !

Bonjour Monsieur, Nous vous remercions d’avoir pris le temps pour faire part de votre expérience au NOVOTEL Lyon Confluence. Nous sommes sincèrement désolés que le service n’ait pas été à la hauteur de vos attentes, et nous vous prions d’accepter nos plus sincères excuses. Concernant le bon boisson, en effet, le programme ALL prévoit 1 boisson pour le porteur de la carte à partir du statut SILVER Malgré le fait que la réponse de notre collaborateur au bar était un peu dans la précipitation, nous nous sommes assurés que vous ayez bien eu les 2 boissons. Nous espérons regagner votre confiance et vous accueillir prochainement Nous vous souhaitons une belle journée Bien Cordialement

Modern Hotel attached to Shopping Centre

Catatan Tripadvisor 4.0/5

Andrew Q Ulasan TripAdvisor tersertifikasi

This is a new modern hotel, a little funky with no reception desk, just someone with a laptop at a table. It's attached to the Confluence shopping centre which was handy and across the road from a small park with restaurants around it. The room was on the small side, more like you might expect in Europe, but clean and modern. Two downsides. One was that it was a way a bit from the old town, about a 35 min walk. The other was that there were no English channels on TV although there were German and Italian. I would expect BBC and CNN at least in a major international hotel chain in a major city.

Really nice Hotel

Catatan Tripadvisor 5.0/5

Cri3553 Couples - Ulasan TripAdvisor tersertifikasi

The Hotel is really nice. I arrived at 20h00 and asked for a room and they had one. The room are nice and clean and in the bath you have Ritual Products. They have a really nice restaurant with a beautiful terrasse and our dog was allowed to be with us. Breakfast was really good.

Un grand merci Cri3553 pour votre retour d'expérience 5/5 ! Très belle journée et à très vite au Novotel Lyon Confluence

Lovely Hotel with a beautiful terrasse

Catatan Tripadvisor 5.0/5

Christine C Ulasan TripAdvisor tersertifikasi

Really nice Hotel. I arrived ar 20h00 and asked fir a room and we got one. Room was really nice and in the Bathroom they had Rituals Shampoo. We had our dog and she was allowed to come with us to dinner. They have a nice restaurant with a nuce terrasse. Breakfast was really good.

Chère K2077IVchristinec, C'est un plaisir de faire plaisir ! Nos équipes sont engagées pour vous satisfaire et nous sommes ravis que votre séjour se soit parfaitement bien passé ! A très vite au Novotel Lyon Confluence

Good value for money

Catatan Tripadvisor 4.0/5

SwissChouette Couples - Ulasan TripAdvisor tersertifikasi

Good value for money. Rooms are clean, spacious and comfortable. View is nice. Staff is pleasant. Restaurants, shops and supermarket just downstairs. Although the place is nice, the corridors are very boring and basic. Like a public hospital of 50s. Gotta make it nicer and more upscale looking. It is not expensive, just need some imagination and time.

Dear SwissChouette, We are delighted that your stay went well. The whole team does its utmost every day to satisfy you. See you soon for a new experience A lovely week to you

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 1.066 ulasan 9.1/10 Lokasi
  • 1.327 ulasan 7.7/10 Kamar
  • 1.069 ulasan 8.7/10 Pelayanan
  • 20 ulasan 7.7/10 Internet
  • 604 ulasan 8.2/10 Sarapan
  • 420 ulasan 6.7/10 Kebersihan

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