ibis Styles Lyon Confluence bintang 3

Catatan tamu Avis (Peringkat ALL) 4.4/5 995 ulasan

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Deskripsi

Keistimewaan hotel

  • Shared restaurant, bar, mtg rooms: ibis Styles/ibis budget Lyon Confluence

  • Shared car park and bike rack: ibis Styles and ibis budget Lyon Confluence

  • 5 min to Lyon Perrache TGV station and 15 min on foot to Place Bellecour

  • 10 minutes by direct tram Halle Tony Garnier and Matmut Stadium Gerland

  • Direct access T1/T2- Metro A- A6/A7 motorway

Akomodasi kami

Lokasi hotel

ibis Styles Lyon Confluence

26 QUAI PERRACHE
69002 LYON
France

GPS:45.74358, 4.825826

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Parkir
  • Menerima hewan
  • Restoran
  • Dapat diakses kursi roda
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
Di dekat properti
  • Parkir

AUGUSTE LE BISTROT

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At Auguste, the decor is cinema-themed and the inspired cuisine is made exclusively from fresh products. Our chef will surprise you with the latest culinary delights produced with finesse and spontaneity!

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Peringkat ALL  4.4/5  995 ulasan

Peringkat TripAdvisor  4.0/5  566 ulasan

Good but could be improved

Catatan Tripadvisor 3.0/5

cathr263 Couples - Ulasan TripAdvisor tersertifikasi

The best thing about this stay was the staff at breakfast who made us feel welcome and kept the breakfast area clean and well stocked. The room was spacious but lacked storage space. The accessible bathroom had a floor that was not tilted enough to drain so water was everywhere and we could have used a squeegee to clean the floor. The local area did not feel very safe and lacked choice of dining options.

Bonjour, Nous vous remercions pour vos commentaires suite à votre séjour à ibis Styles Lyon Confluence. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Madame, Monsieur, en l’expression de nos sentiments les meilleurs Florian VALMY - General Manager Complexe hôtelier Ibis STYLES & Ibis BUDGET Lyon Confluence - AUGUSTE Le Bistrot

Not up to Accor's standards

Catatan Tripadvisor 2.0/5

figfest Couples - Ulasan TripAdvisor tersertifikasi

We stayed here before, just before the first lockdown, and things were much worse this time. Breakfast: staff took it on themselves on two mornings to close the main room by putting "reserved" signs on every table and making everyone go into a smaller, more cramped room. It was never clear why, but apparently to minimise cleaning. No one - staff or guests - wore a mask when around the food or moving around the room. Front-desk staff were variable, between 0 and 5 stars The "welcome drink" for being an Accor Gold member (which was not offered, but had to be requested) was limited to one person, rather for than the two staying in the room. I was told that this was "standard" in Accor properties. it most definitely is not. Room keys had to be replaced three or four times. Once, the same "this is standard" staff member told me the key was working. it was not. Another staff member later discovered that the keys had been issued incorrectly in the first place. In the room, the shower head could not be moved up and down the pole. There weren't enough power points. Otherwise, the room was quiet and the hotel is in a nice location. A night staff member (generally much better than the day staff) kindly printed our boarding passes. That's not enough to offset a property where it often felt that "the customer is always wrong".

Chose to find other accommodation

Catatan Tripadvisor 1.0/5

Lynn C Couples - Ulasan TripAdvisor tersertifikasi

This place is dark dismal and badly maintained. The public areas were untidy and uninviting. Staff asked what more did we expect from budget accommodation. The room rate didn't feel particularly in the budget category ...

Perfect stay

Catatan Tripadvisor 5.0/5

Valentino L Friends getaway - Ulasan TripAdvisor tersertifikasi

I spent one delightful night at Ibis Styles Lyon Confluence. The room and the service has been perfect. The staff at the reception was extremely nice and professional and also the breakfast was satisfying. If I come back to Lyon, I will choose this hotel again.

Thank you very much for your comments, We hope tou see you soon, Best regards,

So so.....

Catatan Tripadvisor 3.0/5

Baz D Keluarga - Ulasan TripAdvisor tersertifikasi

Room was nice. Breakfast was OK. Staff are quite unhelpful. There's no tea coffee in the rooms, but is a kettle in reception but no milk, reception won't give you any. There is a terrace but it's never open and when we asked to sit out there with a drink we was told to go find a bar!! No indoor pool either as advertised. Staff don't want to be bothered with questions. Awful hospitality. Go along the road a hundred metres to Rem's Bar and have a great time, is my suggestion. This is the 2nd Ibis I have stayed in, both ruined by lazy unhelpful staff, must be company policy.

Cher client, Nous vous remercions de nous faire part de vos remarques et nous vous présentons nos excuses pour les désagréments. Nous prenons en compte votre retour et mettons tout en œuvre afin de nous améliorer. Cordialement,

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Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 310 ulasan 8.3/10 Lokasi
  • 512 ulasan 7.8/10 Kamar
  • 515 ulasan 8.6/10 Pelayanan
  • 5 ulasan 9/10 Internet
  • 296 ulasan 8/10 Sarapan
  • 296 ulasan 7/10 Kenyamanan
  • 217 ulasan 8.4/10 Kebersihan

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