Mercure Вена Ферст

Примечание: отзывы клиентов (Рейтинг ALL) 4.5/5 Отзывов: 2 229

+ 16 Услуги

Особенности отеля

  • ПРЕВОСХОДНОЕ МЕСТОПОЛОЖЕНИЕ в пешеходной зоне исторического центра города

  • Очаровательный городской отель в уникальном венском стиле

  • БЕСПЛАТНАЯ пешеходная экскурсия каждую субботу (количество мест ограничено)

  • Первое бистро Вены: бар и ресторан

  • Удостоен награды Austrian Ecolabel

Этот отель участвует в программе «Планета 21» и работает в рамках концепции Positive Hospitality.

Расположение отеля

Mercure Вена Ферст

Desider Friedmann Platz 2
1010 вена
austria

Заезд с 15h00

Выезд до 12h00

  • На самолете

    WIEN SCHWECHAT На расстоянии 18 км / 11,18 миль - Шаттл к оплате

  • На поезде

    HAUPTBAHNHOF На расстоянии 3 км / 1,86 миль

GPS:48.211414, 16.374053

Гостиничные услуги

Заезд с - Выезд до

Обзор
  • Парковка
  • Трансфер
  • Ресторан
  • Кондиционер
  • Wi-Fi
  • Завтрак
  • Бар

VIENNA 1ST

Historic and modern - a unique location in terms of both architecture and cuisine. Be seduced by the special atmosphere, the delightful scents from our open kitchen, the lounge music and a glass of fine wine from our wine cellar.

Наши номера

В отеле есть 49 номеров категорий Standard, Privilege и Executive. В каждом из них есть письменный стол, бесплатный WIFI, а также приборы для приготовления чая и кофе. Во всех номерах запрещено курение.

Отзывы наших гостей о
Mercure Вена Ферст

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL 4.5/5

Отзывов: 2 229

Рейтинг TripAdvisor 4.5/5

Отзывов: 672

2021 Сертификат качества TripAdvisor
Сертификат качества 2021

Nice cozy hotel just couple of minutes away from many places to visit in Vienna !

Примечание: Tripadvisor 5.0/5

Manu P 01/01/2022 Реальные отзывы TripAdvisor

This was just a great location to discover Vienna and give us the envy to discover even more. Centrally located, nice location, nice surroundings and kind & great service. Eventhough we were there just after the Covid lockdown, the Mercure team made our stay perfect !

Dear Manu, we highly appreciate your positive review about your time in Vienna with us! Warm regards from beautiful Vienna and stay healthy! Katharina

Don’t book

Примечание: Tripadvisor 2.0/5

R2850WZmmm Couples - 25/08/2021 Реальные отзывы TripAdvisor

We booked this hotel, but it turned out to be closed. The owners only informed us weeks after booking and shortly before traveling. They rebooked us to another branch very nearby, stating that it would have the same quality (mercure Wien Zentrum). Meanwhile other hotel rates had increased so we had little choice to accept, but we regretted it during our stay. The hotel room was very hot as the AC doesnt work properly during the Viennese summer. Opening the window was not an option. All windows are street facing. Our room was directly above the entrance with noise from people entering and leaving, but also of loud drivery trucks than kept their engines running. Complaints were not addressed during our stay.

Очень понравилось!

Примечание: отзывы клиентов 4.5/5

Genrikh Пары - 04/03/2020 Проверенные отзывы - ALL

Отличное местоположение, приветливый персонал, в номере тепло, спасибо, что есть русские каналы, красивая посуда. Отличный завтрак с шампанским, ягодами и фруктами. Мне не хватает доступа к кофемашине, мне не нравится пить кофе из кофейника, я люблю горячий черный кофе с кофейной пенкой из кофемашины! Не было тапочек, понадобились нитки, их тоже в номере не было. В остальном все отлично!

Dear Genrikh L., We very much appreciate your comments regarding your stay at the Hotel Mercure Vienna First. It is always a pleasure to receive positive feedback, in particular from an ALL Silver member. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kerstin Allabauer Front Office Manager ´ Mercure Vienna First

Comfortable & Central

Примечание: Tripadvisor 4.0/5

Andrew B 26/01/2020 Реальные отзывы TripAdvisor

Lovely staff and superb breakfast. Only negative is our room was slightly too small to comfortably open our suitcases but the rooms are very well appointed. We visited in January and it was cold outside but we felt that the heating was slightly too high overall throughout the hotel as you feel like stripping naked when you enter the Lobby from outside.

Dear Mercure Guest. Thank you for choosing Mercure Vienna First as the place to stay when visiting Vienna. Your feedback is what motivates us to keep going, doing our best to fulfill all of our guest’s expectations. It is nice to hear that you started the day well with our rich breakfast buffet. Yes, our rooms are intimate but we hope our guests enjoy their smart design and personalized touches that make it feel like home. You certainly have enjoyed most of our facilities, I do hope you will be able to return to us in the near future. Kind regards from Vienna, Julia Ron Assistant Front Office Manager

Всё было прекрасно, за исключением какой то непонятной ситуации с персоналом

Примечание: отзывы клиентов 4.0/5

Е. Семьи - 11/01/2020 Проверенные отзывы - ALL

Локация отличная, отель чистый приятный, немного шумно ночью, под окнами бар, но я была осведомлена и готова к этому. Заселили не сразу, но так же и довольно долго мы не ждали. Всё было хорошо!

Dear Mrs. L., We very much appreciate your comments regarding your stay at the Hotel Mercure Vienna First. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julia Ron Assistant Front Office Manager Mercure Vienna First

наш любимый отель в Вене

Примечание: отзывы клиентов 4.5/5

Anna Пары - 18/11/2019 Проверенные отзывы - ALL

Прекрасно все: шикарные завтраки с просеко и возможностью заказать омлет, месторасположение (пешком до центра 3 минуты по симпатичным улочкам и мимо старинных анкерных часов) , персонал, уборки. Нам в честь дня рождения оставили в номере бутылочку красного цвайгеля, шоколадку и милую сувенирную уточку - было очень приятно)) Есть только парочка небольших минусов, которые, однако, не портят общего впечатления, а скорее как рекомендации для отеля учесть: это слабое освещение номеров, света хотелось бы побольше; и еще достаточно холодный пол в ванной, что можно было бы решить тапочками или подогревом пола.

Dear Anna G., We very much appreciate your comments regarding your stay at the Hotel Mercure Vienna First. It is always a pleasure to receive positive feedback, especially from a LeClub member. We are delighted to hear that your birthday celebration with Mercure was a huge success, It is always an honor anytime our hosts get to provide sincere service for your special occasions. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kerstin Allabauer Front Office Manager ´ Mercure Vienna First

Quick Vienna visit

Примечание: Tripadvisor 4.0/5

Al R Couples - 09/11/2019 Реальные отзывы TripAdvisor

As we only had 3 days, the location was perfect, close to everything including cafes and restaurants. 5 minutes to get on the U-Bahn and get around the city so with an umbrella, a few showers of rain were not a problem. Very friendly attentive staff, modern and trendy decor. Highly recommended.

Dear Mercure Guest. Thank you for choosing Mercure Vienna First as the place to stay when visiting Vienna. Your feedback is what motivates us to keep going, doing our best to fill all of our guest’s expectations. You are right, if you want to explore the city center there is no better starting point than our hotel. Our staff take pride in all they do and it is always motivating for them to receive such kind comments as yours. You certainly have enjoyed most of our facilities, I do hope you will be able to return to us in the near future. Kind regards, Julia Ron Assistant Front Office Manager

Ожидаемо

Примечание: отзывы клиентов 3.5/5

German Деловые путешественники - 01/10/2019 Проверенные отзывы - ALL

Вообщем доволен. Не смог воспользоваться возможностью раннего заезда, как участник программы лояльности, это огорчило.

Dear German M., We very much appreciate your comments regarding your stay at the Hotel Mercure Vienna First. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please note that an early check in is just upon availability and if we were fully booked the day before it is not possible. The other guests are allowed to check out until 12 am. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one, and maybe next time with an early check in. Sincerely, Kerstin Allabauer Front Office Manager ´ Mercure Vienna First

Хорошо удобно

Примечание: отзывы клиентов 4.5/5

О. Деловые путешественники - 29/09/2019 Проверенные отзывы - ALL

Уютно спокойно

Dear Mr. L., We very much appreciate your comments regarding your stay at the Hotel Mercure Vienna First. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julia Ron Assistant Front Office Manager Mercure Vienna First

Beautiful boutique hotel

Примечание: Tripadvisor 4.0/5

RosaMaria8888 Couples - 22/08/2019 Реальные отзывы TripAdvisor

Great decor. Beautiful boutique hotel very close to a metro station and walking distance to the city center. Friendly and helpful staff. The hotel also arranged a fantastic free walking tour of the city.

Dear Mercure Guest! Thank you for your nice feedback regarding your stay with us at the Mercure Vienna First. What a pleasure to read all your compliments, in particular this for your free city walking tour every Saturday morning. We are glad your enjoyed it! We look forward to welcoming you again. Kind regards Kerstin Allabauer Front Office Manager

Чисто, приятно

Примечание: отзывы клиентов 4.5/5

О. Пары - 21/08/2019 Проверенные отзывы - ALL

Положительное впечатление

Dear Mrs. P., We very much appreciate your comments regarding your stay at the Hotel Mercure Vienna First. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Hot meals such as egg can be ordered anytime from our breakfast staff. This will be prepared for you, so you will not find this at the buffet. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julia Ron Assistant Front Office Manager Mercure Vienna First

Well situated, comfortable, friendly hotel.

Примечание: Tripadvisor 4.0/5

Linda S Couples - 22/07/2019 Реальные отзывы TripAdvisor

We had 3 nights here and had a enjoyable stay. The rooms were comfortable and well equipped. They were compact and one criticism would be very small hanging space. The staff were friendly and efficient. We didn’t eat here as breakfast was 20 euros which we thought pricey. Well situated, and we would certainly return for a short city break. Thanks.

Dear Mercure Guest! Thank you for having taken your time to review your recent stay with us at Mercure Vienna First. What a pleasure to read you enjoyed our kind hotel staff and your cozy, well equipped room. We appreciate all of your kind words. We really love it when guests are mentioning that they will definitely stay with us again in the future. We are looking forward to welcome you back. Kind regards Kerstin Allabauer Front Office Manager

Супер честный отель

Примечание: отзывы клиентов 5.0/5

П. Пары - 18/05/2019 Проверенные отзывы - ALL

В принципе, отель нормальный. Но я также выражаю отдельную благодарность менеджеру отеля и его сотрудникам за нахождение и возврат забытых нами вещей, в т.ч. украшений. Всё нашли, ни колечка не пропало..

Dear Petr G., We very much appreciate your comments regarding your stay at the Hotel Mercure Vienna First. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kerstin Allabauer Front Office Manager ´ Mercure Vienna First

Nice and quiet hotel in Vienna

Примечание: Tripadvisor 4.0/5

daanq2016 Business - 19/03/2019 Реальные отзывы TripAdvisor

Nice and quiet hotel in Vienna. In the heart of the Jewish neighborhood, close to the city park with the famous restaurant Steirereck, very close to the Stephansdom en other places of interest. Nice atmosphere, friendly staff and very good price / quality rating.

Dear Mercure Guest! Thank you so much for your kind feedback regarding your recent stay at our unique boutique hotel Mercure Vienna First. We are happy to hear that you appreciate our great city center location within walking distance of popular Vienna attractions. You certainly have enjoyed most of our facilities, we do hope you will be able to return to us in the near future. Kind regards Kerstin Allabauer Front Office Assistant Manager

Уютно, но прохладно

Примечание: отзывы клиентов 4.5/5

А. Семьи - 28/12/2018 Проверенные отзывы - ALL

Мы приезжали в зимнее время и в номере было оочень свежо. Но проблема была быстро решена, в номер поставили обогреватель. В целом очень уютная атмосфера и очень милые сотрудники, особенно на ресепшене

Dear Mrs. V., We very much appreciate your comments regarding your stay at the Hotel Mercure Vienna First. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Katharina Moustakas Front Office Manager ´ Mercure Vienna First

Relaxing days in the Advent Fair crowd

Примечание: Tripadvisor 5.0/5

Relax09699955008 Couples - 17/12/2018 Реальные отзывы TripAdvisor

Mercure Vienna First provided a peaceful shelter during the very crowded Advent Fair period for few days. The hotel location is perfect for those who want to get in, or get out of the whirl fast. The hotel staff is nice and friendly. The breakfast and dinner is great. And all attractions of Vienna are in walking distance.

Dear Mercure Guest! Thank you for choosing Mercure Vienna First as the place to stay when visiting Vienna. Your feedback is what motivates us to keep going, doing our best to fill all of our guest’s expectations. It was such a pleasure having you with us and we are so pleased to learn that you enjoyed your stay so much and the team were able to make you feel welcome, from arrival to departure. We wish you a Merry Christmas and hope to have the pleasure to welcoming you back. Kind regards Kerstin Allabauer Front Office Assistant Manager

Very nice boutique hotel in the Vienna downtown

Примечание: Tripadvisor 5.0/5

921alexandere Couples - 09/11/2018 Реальные отзывы TripAdvisor

Great new small hotel in very down town of Vienna Old Town. Very good service and sumptous breackfast. A lot cafes around, all sightseens are close and very pleasant modern room design. Free fast Wifi is a plus

Dear Mercure Guest! We are thrilled of your kind feedback to your recent stay at our unique boutique hotel Mercure Vienna First. Thank you for all your nice words to our staff members and the rich breakfast buffet. We also have to say that having guests such as yourselves makes our jobs very easy. We hope to have the pleasure to welcoming you back very soon. Kind regards Kerstin Allabauer Front Office Assistant Manager
Примечание: отзывы клиентов 4.0/5

Alex Семьи - 26/10/2018 Проверенные отзывы - ALL

Стильно

Dear Mr. S., We very much appreciate your comments regarding your stay at the Hotel Mercure Vienna First. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Katharina Moustakas Front Office Manager ´ Mercure Vienna First

Excellent

Примечание: Tripadvisor 5.0/5

JimAch Couples - 26/10/2018 Реальные отзывы TripAdvisor

Excellent location. You are steps away from St. Stephan.The service is excellent, the receptionist will go out of his way to help you.Very spacious, clean and very comfortable.Look forward to my next stay.

Dear Mercure Guest! Thank you so much for your very kind feedback regarding your recent stay at our boutique hotel Mercure Vienna First. We are thrilled you enjoyed the helpful guest service from our hotel staff and our amazing city center location. Being located in the heart of the city makes the hotel an ideal destination for your travels. Hearing a guest plans to return is the best compliment we can receive. It would be a pleasure for us to welcoming you back very soon. Kind regards Kerstin Allabauer Front Office Assistant Manager

Wien for walk about holidays

Примечание: Tripadvisor 4.0/5

valmyartus Couples - 23/09/2018 Реальные отзывы TripAdvisor

This hotel is very well located, within walking distance of the majority tourist attractions of the Old City. The accommodations are very comfortable and the hotel is located in a very quiet block, with limited access to cars and traffic. Breakfast was good and relaxed. The only minor issue is the single lift, which might get a bit crowded at peak times. Staff is extremely helpful and should be commended for doing a good job.

Dear Mercure Guest! Thank you for taking the time to review our unique Mercure Vienna First on Tripadvisor. Our aim is to satisfy our guest as much as we can and we are happy to hear that we succeed with you! Your words are a huge motivation for our Reception and Restaurant staff! We do hope you will give us the pleasure of a return visit when your travels take you back to Vienna! Kind regards Kerstin Allabauer Front Office Assistant Manager

Последние отзывы: 20

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