Mercure Вена Ферст

Примечание: отзывы клиентов (Рейтинг ALL) 4.5/5 Отзывов: 771

Mercure Вена Ферст - Image 1
Mercure Вена Ферст - Image 2
Mercure Вена Ферст - Image 3
Mercure Вена Ферст - Image 4


сертифицированный отель ALLSAFE

Особенности отеля

  • Очаровательный городской отель в уникальном венском стиле

  • Уникальное местоположение в пешеходной зоне центра города

  • Первое бистро Вены: бар и ресторан отеля

  • Удостоен награды Austrian Ecolabel

Этот отель участвует в программе «Планета 21» и работает в рамках концепции Positive Hospitality.

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Расположение отеля

Mercure Вена Ферст

Desider Friedmann Platz 2
1010 ВЕНА

GPS:48.211414, 16.374053

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Трансфер
  • Ресторан
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Курение на территории отеля запрещено
Рядом с отелем
  • Парковка


Historic and modern - a unique location in terms of both architecture and cuisine. Be seduced by the special atmosphere, the delightful scents from our open kitchen, the lounge music and a glass of fine wine from our wine cellar.

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Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.5/5  Отзывов: 771

Рейтинг TripAdvisor  4.5/5  Отзывов: 735

Сертификат качества 2023

They might scam you!

Примечание: Tripadvisor 1.0/5

Patrick L Реальные отзывы TripAdvisor

Beware - Don’t stay here, they will scam you! Location is solid, rooms are ok. Biggest problem is they lie to you and do not honor what they say. When checking in they told us explicitly that breakfast was included in our booking. Upon check out they had changed their mind and charged us 200 euros for their honestly terrible breakfast! I never would have eaten it if they hadn’t told us explicitly it was free! When I brought this up to the front desk, they did nothing and told me I needed to provide documentation they told me it was included, as if I should be fact checking every thing each employee tells me and getting documentation for it. Really bad hospitality and they will scam you. If you decide to stay, I guess you have to get everything they tell you in writing and notarized? Oh also the shower was clogged the whole time and they never came to fix it.

Dear guest, we would kindly ask you not to use such wording against us. The breakfast was not included in your booking. We deeply regret that obviously one of your colleagues gave you the wrong information - this may not have happened, and we do apologize for our mistake. In the end you did not pay for the consumed breakfast. Warm regards from Vienna Katharina

Lovely service & solid food

Примечание: Tripadvisor 4.0/5

agiloves Реальные отзывы TripAdvisor

Berat is the best Service in town! Thank you for your dedication and attention. We ordered a Steak and Fish and chips, with some lovely wine. In a super central location you might want to enjoy a lovely local freshly prepared dinner.

Dear Agiloves, we thank you kindly for the wonderful feedback! Many greetings from Vienna Salvatore - Guest relations


Примечание: Tripadvisor 5.0/5

Sandra F Реальные отзывы TripAdvisor

There are two Mercure hotels very close together. We chose the Mercure Vienna First based on the photos on the website and it was an excellent choice. The hotel is very well located, despite being in a car-free location, but there was no problem, as the taxi dropped us off 10 meters from the hotel entrance. The room is very comfortable and clean, the breakfast was excellent and the service was kind.

Dear Sandra, we highly appreciate your fantastic feedback! It`s great to hear that you had a good time in Vienna! Warm regards from beautfiul Vienna Katharina

Great hotel in the heart of Vienna

Примечание: Tripadvisor 5.0/5

Vercingeterix Couples - Реальные отзывы TripAdvisor

We were very happy with this hotel stay . It was right in the heart of everything in Vienna. The staff were very friendly and helpful. The room was very clean and modern. Especially the bathroom as it had an amazing shower and very good quality towels. The bed was very comfortable and the room was cleaned every day. The only down side was the bar area was too quiet for a hotel , but only 2 minutes away were very nice bars and restaurants. I would recommend this hotel as a perfect spot to visit Vienna.

Dearest Vercingeterix, we thank you kindly for the nice and positive review of your stay! We are looking forward to welcoming you again soon Best regards from Vienna Salvatore - Guest relations

Good room, horrible breakfast

Примечание: Tripadvisor 3.0/5

Staffan R Деловые путешественники - Реальные отзывы TripAdvisor

The location of the hotel is great, as it’s walking distance to a lot of Viennas most visited sites and also a close distance from the subway, which can take you further out from the city centre. The room was also good, although a bit small, but no real complaint, just an observation. What brings this hotel down is the breakfast. There’s nothing done right in there. The coffee is bad (which I don’t get, because they have a fancy espresso machine up front, but they get the coffee from the back?!), the scrambled eggs are bad, the juice is bad… Everything just feels cheap and without any thought. With a better breakfast, this would be a really really good hotel. A bit of a shame.

Dear Staffan, thank you kindly for the constructive review of your stay. We are are sorry to read that the breakfast has not been satisfactory! We deeply apologize for that and we will make sure it will not be the case in the future! Best regards from Vienna Salvatore - Guest relations

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Другие интернет-пользователи оценили наш отель

  • 552 Отзывов 9.7/10 Расположение
  • 547 Отзывов 7.5/10 Номер
  • 582 Отзывов 9.2/10 Сервис
  • 13 Отзывов 7.7/10 Интернет
  • 334 Отзывов 8.1/10 Завтрак
  • 326 Отзывов 5.1/10 Комфорт
  • 227 Отзывов 8.5/10 Чистота
  • 78 Отзывов 4.6/10 Удобства

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