Hotel Novotel Suites Paris Issy les Moulineaux 4 estrelas

Overall I was satisfied with services and facility. But although I booked via official web site and reminded a hotel staff to put award points to my accounts, I didn't get the points until now. Still worse, my previous points were vanished because my stay at novotel suites issy-Moulineaux was not included. Other than that everything was fine with me.

The only good part was the executive suite which was a spacious and relatively nice room. There is only breakfast (poor) offered but there is no restaurant function, so no room orders or lunches and dinners. You can only buy prepared food from the fridges close to the reception for your room microwave. Not really a business level service. Comparing to the Charles de Gaulle Novotel they are far behind.

This hotel has rude night staff and the manager is also less bothered about feedback. The hotel is unclean with dirty floors and upholstery. The rooms are not big as shown in pictures and the staff is extremely rude and take up any opportunity to charge you more especially if you arrive late they seem to have a constant irritable look on his face as we had disturbed him in the night to check in. Not worth the price and quality of hotel is clearly 3star you will notice this from the corridors floor and the room floors. I feel that this review needs to be made so that they can aleast try and improve the above points. Its large companies whom try to run businesses but are unware that the staff and their lack of dedication is bringing their hard earned business down.

We were told keys were not ready upon our arrival although it said they would be if we check in online.Room was not done on the second day of our stay. We came back to the hotel at 6 pm. Beds not done. Trash not emptied. Bar not refilled.Overall cleanliness was ok. But maintenance of bathroom was mediocre. Black stains in shower at joints. Broken board cover of bathtub. Many spots and stains on the room floor. Mattress of double bed was on a wooden board. Not comfortable at all. Telephone not functioning.

The hotel and location were great. The only problem we had was the rude front desk lady in the mornings. She’s very rude,dismissive, mean and insulting. Everytime we come up the front desk to ask her for help, she always has a nasty and sharp response. She also makes it seem like she’s doing us a huge favor and that we should really be grateful of her. Also, even though we were at the front desk first, she prefers to help all the other people before us. Other than her, everyone else was great. The other staff treated us in a very professional and friendly manner. They were very nice and helpful. That rude front desk lady is in the service industry. She should know better!

No maintenance for a week for one of the two elevators. Air conditioning didn't work after complaining three times. Curtain kept falling after fixing it. Lights don't work. Not enough staff working on front desk so long waiting time. Cleaning service is good.

The hotel is not within easy access to downtown Paris. It is next to noisy RER lines that run late into the night and start early morning. The suite is separated by light colored curtains that don't provide much separation in terms of noise or light. The floor material was not easily cleaned and had many stains. Staff seems too busy to provide service as our room was not cleaned one day and several requests for a box of tissues were never addressed.

Room smelled of cigarette smoke and had an ashtray despite being a non smoking room. Reception was helpful but understaffed. A local bar was very noisy with music and drunk shouting till after midnight making for poor sleep. A/C didn't seem to work.

Hotel is at a convinient location, near the RER station in Issy les Moulinoux. The rooms have much space and there is even a small kitchen with a nespresso machine in it (including some capsules). We have slept very well and enjoyed the coffee in the morning.

Good stay at the suites. Comfortable and clean room with space, good ventilation via opening windows. Fairly quiet location and near to transport. Comfortable bed. Good shower. Friendly and helpful staff. Good breakfast facilities and food.

Checked into the hotel for a business trip and stayed a night on my own to explore the City. Service was brilliant and the room was immaculate and comfy after a long day's working and exploring. Bed super comfy, shower and tub option great, and just the sheer size of my room was a pleasure compared to other smaller hotels in France and in Europe.

Good stay, convenient for the business I had to do in Paris (close to office, close to train). Location was good but only one person at the check-in-out-all service makes it very slow in rush times. For a simple question I had to wait 20 minutes

Stayed here with my family--booked 2 rooms. Right across the street from the train station so easy access to all tourist sites. Front desk was very helpful with suggestions. Not many restaurants nearby but a 10 minute train ride takes you to central Paris. Rooms very comfortable. Would definitely book again!!

This hotel is very close to RER C train station which also have bus stop in front of the hotel. You can go to all the place around Paris very easy. Room is good and clean. Staff also nice, friendly and helpful. They always offered for some help to all of their guess. I will be back here again for next trip in Paris.

From arrival to departure, staff has been always friendly and smile and good access to Boulanger billancourt where metro has good access to center of Paris and walking distance to Roland Garros, French open.