Mercure Resort Hunter Valley Gardens 4,5 Sterne

Note Kundenmeinungen (Bewertung ALL) 4.1/5 1.520 Bewertungen

Cnr Broke and MacDonald Road, 2320 POKOLBIN, Australien

ALLSAFE geprüftes Hotel

Unsere Unterkünfte

72 wunderschöne Zimmer, darunter Studio-Zimmer mit Kingsize- oder großen Twin-Betten, Superior-Zimmer mit versenkten Badewannen unter transparentem Atrium, Deluxe-Zimmer mit Spa-Bädern und Suiten mit Wohnbereich, Kingsize-Betten und Spa-Bädern.

Lage des Hotels

Mercure Resort Hunter Valley Gardens

Cnr Broke and MacDonald Road
2320 POKOLBIN
Australien

GPS:-32.772691, 151.300447

Tel +61 2 4998 2000

Fax +61 2 4998 7710

Erreichbarkeit und Anbindung

Hoteldienstleistungen

Check-in ab - Check-out bis

Zusammenfassung
Vor Ort
  • Schwimmbad
  • Parkplatz
  • Restaurant
  • Wellness
  • Klimaanlage
  • WLAN
  • Frühstück
  • Bar
  • Konferenzräume

ELEMENTS BAR & DINING

Der Name "éléments" erinnert an die Naturelemente Feuer, Wasser und Erde - Komponenten, die schon immer in der Hunter-Valley-Region präsent waren und im Restaurantangebot sowie -Ambiente berücksichtigt werden.

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Unsere Gästebewertungen

Unsere Gästebewertungen

100% Zertifizierte Bewertungen von Gästen, die tatsächlich bei uns waren

Weitere Infos

Bewertung ALL  4.1/5  1.520 Bewertungen

TripAdvisor-Gesamtwertung  4.0/5  1.232 Bewertungen

Reinstating my 5 stars

Note Tripadvisor 5.0/5

helensroberts Paare - Zertifizierte TripAdvisor Bewertung

Having completed my review out of absolute frustration, I am now happy to report that my points have been correctly deducted and my credit card reversed. Thank you Julie and Karen. Apart from the points experience, I made it clear that we had been very happy with our stay. Our room was lovely and had been refurbished, the gardens very impressive, our meals at Elegant restaurant were superb and all the staff we met were lovely. Pool was very welcoming. Location in the Hunter Valley just perfect and there were enough Vineyards close by to keep you busy. Would be equally as nice in Winter with the spa pool too.

Delighted we could help you with this Helen. Also happy to hear about your lovely stay. See you in the hunter again soon. Kind regards Julie at Mercure

Needs a huge makeover

Note Tripadvisor 3.0/5

Sydneyfamily04 Geschäfts-<br>reisende - Zertifizierte TripAdvisor Bewertung

Apart from the bed being clean and comfortable, which I guess is the main thing my room 102 was still living in the 1990’s even had the original curtains and dark brown furniture that wouldn’t have looked out of place in my grandmothers house. As another guest commented my bathroom sink drain was blocked also and smelt horrible. The resort itself would have been something in its heyday but its now dark and dingy. The upside is it’s close to the vineyards, hunter valley gardens and Harrigans Irish Pub.

Thankyou for your feedback. We have just replaced our beds, lounge suites and outdoor tables this past year. Currently rolling out some bathroom improvements, painting and an upgrade to our soft furnishings in our lounge and bar. While we will keep our wooden lodge feel deliberately, we hope this freshen up will compliment modern and classic tastes. We hope to see you again soon. Kind regards Julie at Mercure

Rooms aren’t tired. They are exhausted.

Note Tripadvisor 3.0/5

k0vchenk0 Familie - Zertifizierte TripAdvisor Bewertung

We were in a room with damaged paint work and curtains and not one coat hanger. Management didn’t see this as a problem and another guest suggested a trip to Bunnings. Meanwhile, friends were upgraded to a suite that was fabulous, definitely 4-5 stars.

Thank you for your feedback k0vchenk0. I do currently have the rooms getting an upgrade the next two months, but this takes time. No sure why your room did not have coat hangers on arrival, this must have been an oversight by our housekeeping team that they have now rectified. It seems that you were discussing this with a Guest service staff member not our management team, our team wear coat as part of their uniform, I apologise they did not elevate your feedback to a manager to solve for you. Hopefully you will give us another chance to serve you in the future. Kind regards Julie at Mercure

Hunter Valley

Note Tripadvisor 4.0/5

frank0806 Paare - Zertifizierte TripAdvisor Bewertung

Nette Gegend. Guter Ausganspunkt zum Besuch der Weingüter und der Weinverkostungen. Zimmer sind großzügig geschnitten. Sehr nettes Ambiente im Kaminzimmer und der Bar. Abzüge gibt es für das Frühstück. Wenig Auswahl und Probleme mit den Thermobehältern.

Thank you for your feedback frank0806. Delighted you had a good time with a good base to tour the local area. Hope to see you back next time and we will keep working on some extra's on our breakfast offering. Kind regards Julie @ Mercure

Sehr schöne und gepflegte Anlage

Note Tripadvisor 5.0/5

Rotkaeppchenuk Familie - Zertifizierte TripAdvisor Bewertung

Das Hotel ist in einer parkähnlichen Anlage gelegen. Die Zimmer sind sehr geschmackvoll eingerichetet und bieten einen hohen Komfort. Das Frühstücksbuffet ist ansprechend. Angenehm sind die öffentlichen Einrichtungen: Kaminzimmer (Bibliothek), Bar und Pool/Spa-Einrichtungen.

Thank you for your feedback Rotkaeppchenuk. Glad to hear you had a lovely stay. We look forward to welcoming you back. Kind regards Julie @ Mercure

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