Mercure Hunter Valley Gardens 4,5 Sterne

Note Kundenmeinungen (Bewertung ALL) 4.3/5 2.076 Bewertungen

Mercure Hunter Valley Gardens - Image 1
Mercure Hunter Valley Gardens - Image 2
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Mercure Hunter Valley Gardens

Cnr Broke and MacDonald Road
2320 POKOLBIN
Australien

GPS:-32.772691, 151.300447

Erreichbarkeit und Anbindung

Hoteldienstleistungen

Check-in ab - Check-out bis

Vor Ort
  • Schwimmbad
  • Parkplatz
  • Restaurant
  • Fitnessstudio
  • WLAN
  • Klimaanlage
  • Frühstück
  • Bar
  • Konferenzräume
  • 100 % Nichtraucherhotel
  • Zimmerservice

ELEMENTS BAR & DINING

Der Name "éléments" erinnert an die Naturelemente Feuer, Wasser und Erde - Komponenten, die schon immer in der Hunter-Valley-Region präsent waren und im Restaurantangebot sowie -Ambiente berücksichtigt werden.

Unsere Gästebewertungen

Unsere Gästebewertungen

100% Zertifizierte Bewertungen von Gästen, die tatsächlich bei uns waren

Weitere Infos

Bewertung ALL  4.3/5  2.076 Bewertungen

TripAdvisor-Gesamtwertung  4.0/5  1.252 Bewertungen

Terrible stay and definitely not worth the rate asked

Note Tripadvisor 1.0/5

Michelle G Zertifizierte TripAdvisor Bewertung

Terrible stay. Rooms were very outdated, had a weird odour and they need a pest spray as there were spiders everywhere. I asked the manger for a blanket as there was no extra in the room which didn’t show up, and neither did the extra plate and cutlery with our room service. The phone didn’t work so we had to walk the length of the hotel every time something was wrong. Pillows were low and uncomfortable. Tv didn’t work. We had a late checkout at 2pm which I paid extra for but was not captured. Once fixed by the manager, the cleaners still came knocking to see when we were leaving. Terrible lack of communication, and a real disappointment to such a nice weekend. This is not a $300 room, and I wouldn’t have even been happy paying $150 for it. Very disappointing

Ruined weekend experience due to awful and incompetent duty manager.

Note Tripadvisor 1.0/5

oksanag529 Reisen mit Freunden - Zertifizierte TripAdvisor Bewertung

Stayed at this hotel with friends last year and loved the location and facilities as a result decided to come with same friends this year and make it into a little tradition. Unfortunately, our stay that was good on the whole was completely ruined by incompetent and rude duty manager Hayley Semenczuk who embarrassed me and my husband in front of our friends and the entire patronage of the restaurant plus made my friends pay for the hotel’s staff mistake in communication. After today experience of spoiled Sunday me and and all my friends and family would stay firmly away from this hotel as even seeing this incompetent person still there would mean re-living today’s dreadful experience again. Being an Accor member and a platinum member for a number of years now made today’s experience the worst of ALL experiences. This lady most definitely not competent in customer service and basic communication skills to occupy management position in hospitality where customers and their experience is Paramount. I never written a bad review previously but this time I had to share, to highlight that it is not only the property that define your experience, but the people who make is special and memorable!

2 day Stay

Note Tripadvisor 5.0/5

Jill B Zertifizierte TripAdvisor Bewertung

Great place for a visit, reception was good, room very clean and comfortable, parking no problems, the Hotel is a few minutes away from the Village shops and a short drive to the gardens. Wineries are a short drive away from the Hotel but some are minutes away

Thank you for taking the time to leave such a lovely review, we greatly appreciate it. I am so pleased you enjoyed your stay and our convenient central location. I hope you visit with us again.

Schönes Ambiente

Note Kundenmeinungen 4.5/5

Kathrin Paare - Bestätigte Mitteilungen ALL

Das Hotel ist schön gelegen, direkt neben ein paar kleinen Shops und umgeben von Weingütern. Jedes Zimmer hat eine kleine Terrasse und der Pool ist auch schön.

Dear Kathrin, We very much appreciate your comments regarding your stay at the Mercure Hunter Valley Gardens. I am so pleased you enjoyed your stay in our fabulous location! Thank you so much for taking the time to leave a review. Sincerely, Mary

Note Kundenmeinungen 3.0/5

Anonym Paare - Bestätigte Mitteilungen ALL

Kein a la carte menu nur eingeschränktes set menu mit Entree und Hauptspeise. Preis absolut überrissen. Das gleiche gilt für das Morgenessen.

In Partnerschaft mit TripAdvisor

So bewerten andere Internetnutzer unser Hotel

  • 670 Bewertungen 9.8/10 Lage
  • 1.359 Bewertungen 6.6/10 Zimmer
  • 1.017 Bewertungen 8/10 Service
  • 31 Bewertungen 4.3/10 Internet
  • 548 Bewertungen 3.9/10 Sauberkeit
  • 509 Bewertungen 8/10 Komfort
  • 288 Bewertungen 8/10 Frühstück
  • 65 Bewertungen 8.5/10 Wellnessbereich

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