Mercure Newcastle 4 Sterne

Note Kundenmeinungen (Bewertung ALL) 3.7/5 882 Bewertungen

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Mercure Newcastle - Image 1
Mercure Newcastle - Image 2
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Mercure Newcastle - Image 4
12 Steel Street, 2302 NEWCASTLE, Australien

Beschreibung

Hotel-Extras

  • The best location Newcastle has to offer.

  • Seven spacious meeting and event spaces with overhead projector and with free Wi-Fi access.

  • On-site parking available.

  • The cafe-bar offers a delicious all-day menu, room service and a breakfast buffet.

  • Comfortable rooms with new beds, free Wi-Fi and TV with Chromecast.

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Lage des Hotels

Mercure Newcastle

12 Steel Street
2302 NEWCASTLE
Australien

GPS:-32.92733, 151.76349

Tel
Fax 0/00000000

Erreichbarkeit und Anbindung

Hoteldienstleistungen

Check-in ab - Check-out bis

Vor Ort
  • Schwimmbad
  • Parkplatz
  • Haustiere nicht erlaubt
  • Restaurant
  • Rollstuhlgängig
  • WLAN
  • Klimaanlage
  • Frühstück
  • Konferenzräume
  • 100 % Nichtraucherhotel
  • Zimmerservice

DISTRIKT PRESS CAFE

Distrikt Press is your home away from home, with dynamic spaces to sit, work or play, as well as flexible service styles and eating options. Check out our breakfast and all-day dining menu, and take your friends, co-workers or family members with you.

Unsere Gästebewertungen

Unsere Gästebewertungen

100% Zertifizierte Bewertungen von Gästen, die tatsächlich bei uns waren

Weitere Infos

Bewertung ALL  3.7/5  882 Bewertungen

TripAdvisor-Gesamtwertung  3.0/5  18 Bewertungen

Over Night Business

Note Tripadvisor 4.0/5

Andrew A Geschäfts-<br>reisende - Zertifizierte TripAdvisor Bewertung

Overnight business trip accompanied by my wife, who was keen to explore and get some beach time in. Hotel is quite central and convenient if you have a car. Parking was free, on site and reasonably secure . Close enough to downtown but not deep enough to get stuck. I chose the automated check in as there were a few people in front at check-in. Worked really well with two keys dispensed, after confirming the booking. As others have noted the hotel is a little dated and the fresh paint and new wall hangings can't cover a lack of power outlets and dated but functional bathrooms - please provide the non-slip mats without request in the shower/baths. Pool area fits the general vide but was cool and refreshing.

Not a 4 Star Hotel

Note Tripadvisor 1.0/5

DeeHachGee Zertifizierte TripAdvisor Bewertung

I understand that Mercure have only recently taken over this hotel, but this is far from Mercure standard that I have come to expect from staying at their other hotels. Upon arrival I had to find some one to check me in - wandered around reception and the cafe/restaurant area for a few minutes, stood waiting, finally someone appeared from behind the reception desk. Parking $16 and is limited - upper carpark seems to be out of action (structural issues??) and elsewhere spaces are very tight even for a mid-size car. Upon entry to my room, I was extremely disappointed. The decor and general condition of the room was tired, dated, and worn. Allow me to break this down further: Towels were threadbare and felt damp like they had not fully dried before being folded and placed in the bathroom. The bathroom was in desperate need of a deep clean, but really it actually needed gutting and replacing. Long hairs everywhere throughout bathroom, floor appeared to not have had a mop over it for quite some time, towel rails hanging off the wall, holes in tiles/walls that had been patched over several times, pump bottles with broken pumps, vents above shower full of dust. Bathroom actually needs a proper renovation. Airconditioning unit whistled/buzzed all night (hard to describe - almost sounded like it had crickets in it) which drove me mad. Opening a window on a hot night didn't cut it, and the street noise below made that even worse. All surfaces in the room felt dirty/greasy - like it hadn't had a proper deep clean in a long time. I actually personally felt dirty the whole time I was in the room and kept washing my hands after touching anything. Stupid plastic/recycled material coffee cups in rooms instead of a good old fashioned mug. They were dirty and the bottom looked worn/flaky from teaspoon stiring or scrubbing. Please, just go back to a porcelain/ceramic mug!! Couldn't locate powerpoints beside the bed or behind bedhead or sidetables. which was very inconvenient for personal device charging. overall there seemed to be a lack of powerpoints. between my partner and I to charge our phones, smart watches and laptop/ipad, we had to unplug microwave and lamps and also use the powerpoint in the bathroom. The bed was VERY short sheeted - bottom of sheet was above our shins. at 11:30pm I literally stripped the bed and re-made it myself. The location is of the hotel is poor, nearby nightclubs, gentlemans clubs, pubs and near a busy road with lots of street noise - did not feel safe walking around at night. I travel regularly for work and have stayed in beautiful hotels and also roadside pubs. This hotel did not meet my expectations at all and should not be rated a 4 star hotel! 2.5 stars at best. Lift your game, Mercure. Will not return.

Needs a lot of improvement

Note Tripadvisor 2.0/5

KunalGandhi111 Zertifizierte TripAdvisor Bewertung

Went for one night stay at this hotel in Newcastle and the experience was not pleasant. The building is really old and needs a lot of refurbishing. Pros: - Lovely staff, always happy to help! Cons: - One of the windows in the room didn’t close because the screws to hold the handle lock were missing. Upon a call to front desk, one of the staff turns up with a sticky tape and a hangar in her hand :) - The bath tub plug was missing, so I called the Front desk again and got the plug very quickly, was also told to release the water very slowly otherwise the water comes back up from the drains, was really surprised - Air conditioner was not working, so another call to the Helpdesk and the staff took my key card and combined with another keycard and now the Air Conditioner was able to work finally - We got told we got a king bed but in the middle of the night I found myself getting stuck in the middle of the mattress which was basically 2 single mattresses put together without zip, just with bedsheets. Couldn’t sleep that night. - Breakfast is fairly basic for a vegetarian and quite small, didn’t find much variety of foods Some pictures attached.

mercure

Note Tripadvisor 2.0/5

Sarah N Zertifizierte TripAdvisor Bewertung

not a very pleasant experience. walked in put our bags down to discover hair on the tiles, in the fridge and on the beds, half used toilet paper rolls on the hooks still. we called staff to discuss the issue they were very caring and re cleaned it for us. they overall set up of the hotel was not very welcoming very gloomy and dark

Für 1 Nacht okay - mehr leider nicht

Note Tripadvisor 3.0/5

travelspirit1 Alleinreisende - Zertifizierte TripAdvisor Bewertung

Für 1 Nacht ist es okay - für mehr kann ich es nicht empfehlen. Die Klimaanlage ist so angebracht, dass sie genau aufs Bett bläst und sie ist auch ziemlich laut. Zimmer gross und sauber. Personal sehr freundlich.

In Partnerschaft mit TripAdvisor

So bewerten andere Internetnutzer unser Hotel

  • 530 Bewertungen 7.8/10 Lage
  • 899 Bewertungen 4.9/10 Zimmer
  • 653 Bewertungen 8.1/10 Service
  • 11 Bewertungen 0/10 Internet
  • 524 Bewertungen 4.4/10 Komfort
  • 412 Bewertungen 3.6/10 Sauberkeit
  • 226 Bewertungen 3.6/10 Stimmung
  • 224 Bewertungen 2.7/10 Ausstattung

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Preis ab, für 1 Nacht für 1 Person in der jeweiligen Zimmerkategorie in der Nähe des Preises, ohne Zusatzleistungen, ohne Frühstück. Dieser entspricht dem niedrigsten öffentlichen Preis inklusive aller Steuern (inkl. MwSt. und Kurtaxe) für die betreffende Unterkunft, der heute auf der Website https://all.accor.com/ für einen Aufenthalt mit einer Übernachtung in den nächsten 20 Tagen gefunden wurde. Variabel je nach Zeitraum und Verfügbarkeit. Der Preis wird erst zum Zeitpunkt der Buchung garantiert. Jede Buchung (im Ausland) ist in der Währung des Landes zu zahlen, in dem sich das Hotel befindet. Es wird nur der bei der Buchung bestätigte Betrag in der Währung des Landes, in dem sich das Hotel befindet, garantiert. Sie können sich eine geschätzte Umrechnung in Ihre Währung anzeigen lassen, diese ist jedoch nicht vertraglich bindend. Bei der Zahlung kann Ihre Bank Ihnen Bankgebühren und/oder Wechselgebühren in Rechnung stellen.