ibis Styles Kingsgate bintang 3

Catatan tamu Avis (Peringkat ALL) 4.1/5 239 ulasan

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Deskripsi

Keistimewaan hotel

  • Pojok Web dan WIFI gratis tersedia di seluruh area hotel

  • Lokasi di pusat kota Melbourne dengan akses mudah ke tempat wisata di dalam zona trem gratis

  • Hotel sedang menjalani renovasi desain kamar tamu

  • 192 kamar tamu dengan Kamar Family tersedia

  • Layanan penatu dan dry clean tersedia di hotel

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Lokasi hotel

ibis Styles Kingsgate

131 King Street
3000 MELBOURNE
Australia

GPS:-37.816933, 144.955978

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Hewan peliharaan tidak diperbolehkan
  • Antar-jemput
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Properti 100% Bebas Rokok
Di dekat properti
  • Parkir

Sarapan

Continental Buffet Breakfast Struggling to get out of bed? From 7:00AM to 10AM, and up to 11AM on weekends, the ibis Styles breakfast will give you the energy needed to start your day off on the right foot.

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Cari tahu selengkapnya

Peringkat ALL  4.1/5  239 ulasan

Peringkat TripAdvisor  3.0/5  1.634 ulasan

Awful stay

Catatan Tripadvisor 1.0/5

Gordon M Couples - Ulasan TripAdvisor tersertifikasi

Had booked a five night stay, ended up leaving after a night as the traffic was so loud outside, and combined with the sound of construction, made sleeping impossible. The room was small, dated, and the bed uncomfortable. Far better hotels in the area to stay at for a similar price.

Dear Gordon M, Thank you for sharing your feedback. I'm very sorry to hear that your stay with us was not up to your expectations. We sincerely apologise for the inconvenience caused by the noise from traffic and construction, as well as the discomfort with the room and bed. We understand how important a good night's sleep is and regret that we fell short during your visit. If you have any further details you'd like to share or discuss please don't hesitate to reach out to us directly. We hope you'll consider giving us another chance in the future to provide you with a more pleasant stay. Kind regards, ibis Styles Kingsgate Hotel

Staff Service

Catatan Tripadvisor 4.0/5

Denny258 Couples - Ulasan TripAdvisor tersertifikasi

Staff are friendly and happy to help. They replaced a brand new kettle for me as the old didn't work properly.

Dear Denny258, Thank you so much for your kind words! I'm glad to hear our team was friendly and quick to help. Thank you for giving us the opportunity to replace the kettle for you and make your stay more comfortable! We look forward to welcoming you back soon! Best regards, ibis Styles Kingsgate Hotel

Great value but yet to address issues raised in previous (2019) review

Catatan Tripadvisor 4.0/5

ThinController Ulasan TripAdvisor tersertifikasi

I recently stayed again at Ibis Styles Kingsgate Hotel for five nights, this time on the sixth floor. Further to my May 2019 review of the hotel, some additional comments: * Soap and shampoo in the bathroom is now delivered via dispensers, * Although there are only two lifts serving the six floors, there were very few times during our stay that we had to wait for a lift. * The guest laundry on the first floor requires $1 coins to operate; laundry powder is available for purchase from reception. * Entry to the hotel is challenging for people with mobility issues as there are stairs at the entrance. Unfortunately a couple of the areas I mentioned in my last review where the hotel could be improved have not been addressed: * There is still nowhere specific in the room to put a suitcase - we ended up having to put our suitcase on the desk. I (again) hope the hotel considers providing collapsible suitcase stands in the future. * The coffee provided in the room is still powdered International Roast. While some people may think this is being very picky, the only hotel in the Accor brand that I have previously associated this coffee with is Ibis Budget. At $136/night (including the continental breakfast for 2), the Ibis Styles Kingsgate still offers excellent value in an inner-city location and we would be happy to return, TC

Dear ThinController, Thank you for your detailed feedback on your recent stay at Ibis Styles Kingsgate Hotel. We appreciate your thorough review and are pleased to hear that you found value in our offerings, including the convenient location and efficient elevator service. We've taken note of your observations regarding the areas where improvements are needed. We understand the importance of addressing guest concerns and strive to enhance our guests' experiences whenever possible. We appreciate your continued support and loyalty to our hotel despite these areas of concern. Your feedback is invaluable as we continuously work towards providing an exceptional experience for all our guests. We look forward to welcoming you back on your next visit to the area. If you have any further suggestions or requests, please don't hesitate to reach out to our team directly. Warm regards, ibis Styles Kingsgate Hotel

Good Business Hotel

Catatan Tripadvisor 4.0/5

rmanoj Ulasan TripAdvisor tersertifikasi

Stayed here for one night in May 2024 Pros: 1) The biggest plus (for us, Tamilians) is that there is a Saravana Bhavan bang next door. If you don't know what that is, this point is not for you. 2) The hotel is within a short walk to the Southern Cross train station 3) The front desk staff was courteous and helpful 4) The front desk operates 24/7 5) The wifi was free with good speed and connectivity. 6) The room and bathroom were clean 7) Tariff is cheap 8) The place is quiet at night and the sleep quality was great. Cons: 1) The hotel is at one end of the historic centre. So far from all the main attractions and restaurants. 2) As with all Ibis hotels, the rooms are tiny.

Dear Rmanoj, Thank you for your detailed review and for choosing to stay with us! We're glad to hear that you found several aspects of your stay enjoyable, including our proximity to Southern Cross train station, courteous front desk staff, 24/7 operation, free wifi, cleanliness, affordability, and quiet atmosphere conducive to a good night's sleep. While we strive to offer comfortable accommodations at affordable rates, we appreciate your input about our location and the compact size of our rooms, and will consider it as we continue to improve our services. We hope to have the opportunity to welcome you back on your next visit to Melbourne! Warm regards, ibis Styles Kingsgate Hotel

Autumn in Melbourne.

Catatan Tripadvisor 4.0/5

SunshiCoast Ulasan TripAdvisor tersertifikasi

We were greeted well at Reception. We found Pearl to be a shining light, her approach to wanting to help was exceptional. She had that professional helpful manner.. When ever we asked for directions or assistance, she did not fail. Room size was small, back of house service was tardy & could do better to tidy & clean the rooms. Breakfast restaurant was good & well catered. Quick, friendly cordial service. (Thanks)

Dear SunshiCoast, Thank you for sharing your experience with us! We're absolutely delighted to hear that Pearl provided exceptional service during your stay. Your kind words about her professionalism and helpfulness mean a lot to us, and we will make sure this is passed on to her. We appreciate your feedback regarding the room size and back-of-house service, and we will certainly take your comments on board to improve our operations. It's wonderful to know that you enjoyed our breakfast restaurant and received quick and friendly service there too. We hope to have the opportunity to welcome you back in the future! Warm regards, ibis Styles Kingsgate Hotel

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 1.786 ulasan 9.7/10 Lokasi
  • 2.010 ulasan 5.8/10 Kamar
  • 1.206 ulasan 8.8/10 Pelayanan
  • 85 ulasan 5/10 Internet
  • 1.247 ulasan 3.6/10 Kenyamanan
  • 893 ulasan 5.3/10 Kebersihan
  • 518 ulasan 8.2/10 Kesepadanan nilai
  • 283 ulasan 6.6/10 Sarapan

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