Batman's Hill on Collins

Catatan Tripadvisor 4.0/5 2.884 ulasan

Jaminan Harga
Terbaik
Batman's Hill on Collins - Image 1
Batman's Hill on Collins - Image 2
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623 Collins Street, 3000 MELBOURNE, Australia

Deskripsi

Keistimewaan hotel

  • Berlokasi di Melbourne CBD, ideal untuk pelancong bisnis atau rekreasi

  • Dekat dari stasiun Southern Cross dan terminal Sky Bus untuk akses bandara bebas macet

  • Berjalan kaki singkat ke Marvel Stadium, pusat perbelanjaan, dan kawasan southbank

  • Dapat dijangkau dengan berjalan kaki ke Melbourne Convention and Exhibition Centre

  • Terletak di zona bebas trem, akses mudah untuk menjelajahi semua yang ditawarkan Melbourne

Akomodasi kami

Lokasi hotel

Batman's Hill on Collins

623 Collins Street
3000 MELBOURNE
Australia

GPS:-37.819269, 144.954544

Telepon
Fax +61 3 9614 6344

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Hewan peliharaan tidak diperbolehkan
  • Antar-jemput
  • Restoran
  • Dapat diakses kursi roda
  • Wi-Fi
  • Air conditioner
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok

Ulasan tamu kami

Ulasan tamu kami

Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami

Cari tahu selengkapnya

Peringkat TripAdvisor  4.0/5  2.884 ulasan

Great location

Catatan Tripadvisor 4.0/5

Brian F Couples - Ulasan TripAdvisor tersertifikasi

Good location close to Southern Cross station and handy to casino, shops cafes and restaurants. Tram very close by. Rooms are good sizes and the bed was comfortable. Service was good and the on site bar restaurant is comfortable with reasonable prices. Definitely will come back when in Melbourne

Expectations and price matched

Catatan Tripadvisor 3.0/5

Toni K Ulasan TripAdvisor tersertifikasi

For the price my expectations were met however, having a view of just the vents really took away from my first experience of staying in Melbourne. Plus I had to drag my luggage up and down the stairs as the elevator by my room stated it was meant for staff and wouldn’t take me to reception without a staff fob. The building is beautiful but I was confused about where to find reception - I didn’t see a sign indicating upstairs - I might have overlooked it but one of the kitchen staff helped me. Other than that, it was a great place to stay if you need the train or to catch the skybus to the airport. Also, the young man at reception was really helpful when I had issues with my bank card.

Dear misatok579, Thank you for sharing your detailed feedback. We’re glad to hear that our location suited your travel needs and that our team, especially the young man at reception, was helpful during your stay. We’ll be sure to pass on your kind words. We’re sorry to hear about the challenges you faced with the room view and navigating the building. While some rooms have limited views due to their location, we’d be happy to assist you in selecting a room with a more scenic outlook on your next visit. Your comments about signage and elevator access have been noted, and we’ll review these areas to improve clarity for future guests. We hope you’ll give us another opportunity to provide a seamless experience and a warm Melbourne welcome on your next trip. Warm regards,

Xmas Meeting

Catatan Tripadvisor 5.0/5

vin186 Bisnis - Ulasan TripAdvisor tersertifikasi

Really great stay for our Christmas sales conference, nothing was too much trouble of the staff and upgraded conference facilities have had a significant improvement. The beds are really comfortable. Our company will definitely come back again.

Dear vin186, Thank you for your kind words about your stay during the Christmas sales conference. We are thrilled to hear that our staff made your experience enjoyable and that you appreciated the upgraded conference facilities and comfortable beds. We look forward to welcoming your company back soon. Best regards,

Great location but unhygienic rooms

Catatan Tripadvisor 2.0/5

HyperZ Couples - Ulasan TripAdvisor tersertifikasi

Superb location however cleanliness was below average. Carpet and chairs were dirty, bathroom had mould and window blinds very dusty. Kettle was so dirty it was unsuitable for consumption, had to request replacement which took a long time to be delivered to room. Will not stay again.

Dear HyperZ, Thank you for sharing your feedback. While we’re pleased to hear you enjoyed our location, I’m deeply sorry that the cleanliness of your room fell below expectations. Maintaining a high standard of hygiene is a top priority for us, and I apologize for the state of the carpet, chairs, bathroom, and window blinds. Your experience is certainly not reflective of our usual standards, and I’ve already shared your concerns with our housekeeping team to ensure immediate improvements are made. I’m also sorry about the delay in replacing the kettle. This should have been handled swiftly, and I regret the inconvenience it caused during your stay. We value your feedback and will take it as an opportunity to improve. While I understand your decision not to stay with us again, I hope you might consider giving us another chance in the future to provide the experience you deserve. Best regards,

Safe, Friendly & Accommodating. I will always choose Batman's Hill On Collins.

Catatan Tripadvisor 5.0/5

S_H_0710 Solo travel - Ulasan TripAdvisor tersertifikasi

I always stay here because of the prime location, friendly & accommodating staff. Top customer service. The staff acknowledge previous booking history & loyalty! So much that for several years in a row I would stay with Batman's for my birthday and they asked if my current stay with them was for my birthday (which I missed earlier in the year) to which I said not for this occasion but seeing as how I did miss my birthday stay earlier in the year.... hehe The staff were still kind enough to give me a complimentary drink from the bar down stairs and once I had checked into my room, a knock on the door delivered a delicious little cake. They go above & beyond to make you feel welcome, and this is why I will always choose to stay here. I had kindly requested for the premiere room with the bath and whilst they can't guarantee requests on the day, they still made it happen. ♥️ I know I am safe here. I believe they have also upgraded some of the Premiere Rooms as I was pleasantly surprised to find a new mini balcony add on! 😍 Nothing I disliked however just be mindful of the Premiere Room doors, they are very solid and if you let go of it, it will slam shut. I was mindful of other guest to hold the door, so it didn't slam shut loudly.

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 1.496 ulasan 9.7/10 Lokasi
  • 1.432 ulasan 5.9/10 Kamar
  • 904 ulasan 8.1/10 Pelayanan
  • 21 ulasan 5.1/10 Internet
  • 854 ulasan 4.6/10 Kenyamanan
  • 489 ulasan 6.3/10 Kebersihan
  • 362 ulasan 3.9/10 Fasilitas
  • 119 ulasan 6.1/10 Sarapan

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