Mercure Blackburn Dunkenhalgh Hotel & Spa 4 gwiazdki

Ocena klientów (Ocena ALL) 4.2/5 Liczba opinii: 339

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Mercure Blackburn Dunkenhalgh Hotel & Spa - Image 1
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Blackburn Road, Clayton Le Moors Lancashire, BB5 5JP BLACKBURN, Wielka Brytania

Opis

O hotelu

  • 700 year-old country manor retaining its original features

  • 13 meeting rooms holding up to 400 guests

  • Indoor heated pool and gym facilities (Chargeable at £10pp)

  • Popular wedding reception destination for up to 300 guests

  • Beauty rooms offering a range of treatments

Nasze pokoje

Lokalizacja hotelu

Mercure Blackburn Dunkenhalgh Hotel & Spa

Blackburn Road, Clayton Le Moors Lancashire
BB5 5JP BLACKBURN
Wielka Brytania

Pozycja GPS:53.768386, -2.39473

Telefon
Faks +44 1254 872230

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Zwierzęta niedozwolone
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

CAMEO RESTAURANT

The well-renowned restaurant of the Mercure Dunkenhalgh also has a fresh flavour thanks to the refurbishment project. The Cameo Restaurant has been elegantly redecorated to enhance its charm and offer an even more inviting environment.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.2/5  Liczba opinii: 339

Ocena TripAdvisor  3.9/5  Liczba opinii: 933

Super service!

Ocena na stronie TripAdvisor 4.0/5

Climber38896885714 Opinia zatwierdzona w TripAdvisor

I stayed at the Dunk for work and attended a team dinner. The food was great, and service was splendid. In particular Holly, Lilly and Carta - thank you so much for great hospitality! Also a special mention of Priya on Reception/check in, who was super with dealing with my requests. So professional and kind. Well done to the team and thank you for making my time away from home a good experience.

Disappointing pool

Ocena na stronie TripAdvisor 3.0/5

jobridge146 Opinia zatwierdzona w TripAdvisor

The pool is freezing cold which is not ideal when you are not constantly swimming. It needs to be made warmer. Lots of people using the spa complaining about the pool. Real shame.

Christmas treat

Ocena na stronie TripAdvisor 5.0/5

SueL335 Opinia zatwierdzona w TripAdvisor

This is a beautiful old building. We stayed overnight as a Christmas treat. It's a great base for sightseeing. We ate in the restaurant where the food was delicious. We were given a very spacious room with a double bed each and had a lovely comfortable quiet night's sleep

Dear Sue, Thank you for your kind words regarding your recent stay at our hotel. We are delighted to hear that you enjoyed the charm of our historic building and found our location ideal for sightseeing. It is wonderful to know that you appreciated the delicious dining experience and had a comfortable night's sleep in your spacious room. We hope to welcome you back in the future. Best regards, Mercure Blackburn Dunkenhalgh Hotel & Spa

A lovely spa day

Ocena na stronie TripAdvisor 4.0/5

Hayley A Opinia zatwierdzona w TripAdvisor

We really enjoyed our visit to the Spa here. From the moment we rolled up to the property it looked fabulous. We didn't stay at the hotel but got a pleasant greetings from the receptionist who was helpful in guiding us to the spa. The hotel looked lovely. In the spa, the receptionist greeted us and asked us to take a seat. They brought a welcome drink which was a nice touch. We were provided the usual forms and provided with robe, towel and slippers. I didn't think slippers were included so was pleasantly surprised. They showed us around and all looked clean and lovely. There are lockers (you don't need money for these), shower, shampoo and body wash, hairdryers etc. There weren't an awful lot of day beds around the pool, so I imagine on busy days this would be an issue. We went mid week so it was easy to get sun loungers, however, there are no cushions on them, so that one reason why I gave it 4 instead of 5 stars, sometimes it's the little things that make a big difference. The pool was a little cold but once you start swimming lengths it's fine... however, at a spa you definitely want a lovely warm pool to dip in and chill out in but it was too cold to relax in. There is a sauna (which was fine in the morning but wasn't very hot later in the day), a steam room, an aromatherapy steam room and a zen room. My spa treatment was at 10am. I got there early and the spa was locked up. A lady came down the stairs and said I can come back just before 10. I did. But I was sat waiting with a few other people whilst the spa staff were still rushing around getting set up. This is another reason I gave it 4 stars. I like a spa to be a chilled atmosphere from the moment you walk in. Seeing people rushing around didn't feel very relaxing, so I think they need to get organised in there well in advance to customers attending the 10am treatments. The treatment itself was lovely, I chose the salt and oil full body treatment. I think next time I would choose a different treatment though as not enough time spent on my back. The afternoon tea was lovely with a birthday banner on the table. I couldn't fault the staff or look of the spa. It just needs a couple of tweaks to make the place perfect

Dear Hayley, Thank you for sharing your feedback regarding your recent spa day at Mercure Blackburn Dunkenhalgh Hotel & Spa. We are pleased to hear that you enjoyed the aesthetics of our property and appreciated the warm welcome from our team. It is gratifying to know that your spa treatment and afternoon tea contributed positively to your experience. We acknowledge your observations about the availability of day beds and the temperature of the pool. Your comments regarding the need for additional comfort on loungers and the desire for a warmer pool environment have been duly noted. We strive to create a tranquil atmosphere, and I apologize for the disruption you experienced with the staff's preparation prior to your treatment. We appreciate your constructive feedback, as it assists us in enhancing our services. Thank you once again for your kind remarks about our staff and the spa's ambiance. We hope to welcome you back soon for an even more enjoyable experience. Best regards, Mercure Blackburn Dunkenhalgh Hotel & Spa

Rooms and corridors can be cold

Ocena na stronie TripAdvisor 5.0/5

D110SJmarkw Opinia zatwierdzona w TripAdvisor

We stayed as part of a long new year eve break The rooms and corridors can feel cold The staff were outstanding and friendly Food was very good quality Lots off space in the rooms We would stay again

Dear Mark, Thank you for your feedback regarding your recent stay. We appreciate your kind words about our staff and the quality of food. Your comments about the temperature in the rooms and corridors have been noted, and we will take them into consideration for future improvements. Goodbye and best wishes, Mercure Blackburn Dunkenhalgh Hotel & Spa

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 233 Liczba opinii 9.2/10 Lokalizacja
  • 930 Liczba opinii 6.8/10 Pokój
  • 785 Liczba opinii 8.2/10 Obsługa
  • 24 Liczba opinii 4.2/10 Internet
  • 468 Liczba opinii 6.2/10 Jedzenie
  • 296 Liczba opinii 5.6/10 Czystość
  • 281 Liczba opinii 7/10 Śniadanie
  • 232 Liczba opinii 8.1/10 Strefa wellness

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