Mercure Blackburn Dunkenhalgh Hotel & Spa 4 gwiazdki

Ocena klientów (Ocena ALL) 4.2/5 Liczba opinii: 346

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Blackburn Road, Clayton Le Moors Lancashire, BB5 5JP BLACKBURN, Wielka Brytania

Opis

O hotelu

  • 700 year-old country manor retaining its original features

  • 13 meeting rooms holding up to 400 guests

  • Indoor heated pool and gym facilities (Chargeable at £10pp)

  • Popular wedding reception destination for up to 300 guests

  • Beauty rooms offering a range of treatments

Nasze pokoje

Lokalizacja hotelu

Mercure Blackburn Dunkenhalgh Hotel & Spa

Blackburn Road, Clayton Le Moors Lancashire
BB5 5JP BLACKBURN
Wielka Brytania

Pozycja GPS:53.768386, -2.39473

Telefon
Faks +44 1254 872230

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Zwierzęta niedozwolone
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

CAMEO RESTAURANT

The well-renowned restaurant of the Mercure Dunkenhalgh also has a fresh flavour thanks to the refurbishment project. The Cameo Restaurant has been elegantly redecorated to enhance its charm and offer an even more inviting environment.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.2/5  Liczba opinii: 346

Ocena TripAdvisor  3.9/5  Liczba opinii: 928

Not bad, could be better. Needs better communication and more staff

Ocena na stronie TripAdvisor 3.0/5

ellim208 Opinia zatwierdzona w TripAdvisor

The room was nice. The massage was nice but that’s all I really have to say on the positives. The bar area is understaffed so takes a long time to get a drink or food. I booked through spa breaks to get a deal which included £30 per head in the evening restaurant, I bought lunch from the bar & lounge menu at lunch time which was quite nice food. However, when we got to the restaurant, we weren’t told earlier on but it was the same menu as the bar menu we had earlier. They advised the normal evening menu was not on but we still had £30 per head to spend. We didn’t want to try anything else on the lunch menu, therefore ordered a bottle of wine so we didn’t waste the whole £60 and decided to go somewhere else. They then advised the £30 per head was only for food. This was not advised earlier. I was slightly frustrated as if we were made aware the menu would be the same as the bar menu, we could’ve made the decision earlier or the £60 could’ve contributed towards lunch. It’s not the best selection for a nice evening meal. The breakfast was quite good and there was a good selection. The general area could do with a bit of upkeep

Dear Elli, Thank you for taking the time to share your thoughts regarding your recent stay with us. We appreciate your feedback as it is invaluable in helping us enhance our guest experience. I am pleased to hear that you enjoyed your room and the massage, as well as the breakfast selection. However, I regret to learn about the issues you encountered with communication and staffing in the bar area. We strive to provide attentive service, and your comments will be taken into consideration as we evaluate our operations. Regarding the restaurant menu, I apologize for the lack of clarity about the dining options available during your visit. It is our goal to ensure that all guests are fully informed of their choices, and your experience does not reflect our usual standards. I will ensure that your feedback is shared with the relevant teams to improve our communication practices. Thank you once again for your insights. We hope to welcome you back in the future for an improved experience. Best regards, Mercure Blackburn Dunkenhalgh Hotel & Spa

Amazing Hotel

Ocena na stronie TripAdvisor 5.0/5

Jacqueline A Opinia zatwierdzona w TripAdvisor

Do you know I came to the Dunkenhalgh in order to do my own thing christmas and boxing days. Christmas day was made better by family, and friends. However the room is amazing nice big room, a very very comfy bed. Room and time enough to have a few moments. A comfy lounge with music in the background, just loud enough for you to talk and hear. But this review isn't really about the furnishings really it's about some amazing staff, who helped me so much. Their kindness just overwhelmed me. Never have I been looked after like they looked after me. All without them knowing what I was there for. The fish and chips that was not really on the menu but still done by Jack the newish chef. The scone jam and cream just made my day. Thankyou. The bar area which is where I spent my day was looked after by Jude, (Bar) Mia, and Sofia. They all gave me table service because they noticed I was struggling. Not just for me but for anyone they gave 100%.whom ever recruited them well done. Plesent, curtious, kind, but above all made my stay at the Dunkenhalgh far more than it could have been. Thank you so much to all of you I loved my stay. I will be back. Dunkenhalgh what a great place.

Dear Jacqui, Thank you for taking the time to share your experience at Mercure Blackburn Dunkenhalgh Hotel & Spa. We are delighted to hear that you enjoyed your stay during Christmas and Boxing Day, and that our accommodations met your expectations for comfort and relaxation. Your kind words regarding our staff are greatly appreciated. It is wonderful to know that their attentiveness and commitment made a positive impact on your visit. We take pride in providing exceptional service, and it is encouraging to hear that our team members, including Jack, Jude, Mia, and Sofia, contributed to your enjoyable experience. We are also pleased that you enjoyed the food offerings, including the fish and chips, as well as the delightful scone. Your feedback highlights the dedication of our culinary team and their willingness to go beyond the standard menu. We look forward to welcoming you back to the Dunkenhalgh in the future. Thank you once again for your kind review. Best regards, Mercure Blackburn Dunkenhalgh Hotel & Spa

Fabulous Christmas Experience

Ocena na stronie TripAdvisor 5.0/5

Bovyboy1971 Opinia zatwierdzona w TripAdvisor

Came here for Christmas dinner with my family and from start to finish it was a wonderful experience. The food was delicious and plenty leaving us all with full stomachs. The staff couldn’t do enough for you especially Danielle who really made our Christmas meal special. Roll on next year.

Dear Leigh, Thank you for your delightful feedback regarding your Christmas dinner experience. We are thrilled to hear that you enjoyed the delicious food and found our staff, particularly Danielle, attentive and accommodating. Your kind words encourage our team to continue delivering exceptional service. We look forward to welcoming you back for more memorable experiences next year. Best regards, Mercure Blackburn Dunkenhalgh Hotel & Spa

FANTASTIC EXPERIENCE

Ocena na stronie TripAdvisor 5.0/5

Susan N Opinia zatwierdzona w TripAdvisor

Had an amazing stay on christmas Eve 25 at this hotel Staff are warm friendly and welcoming Rooms and bedding are spotless FOOD AND RESTAURANT is the best ever served by professional waiters THE BAR is well stocked with a fantastic choice of drinks You won't be dissapointed if you book this hotel The hotel was so busy with coach parties but not once did I see staff with out smiles and being pleasant all the time to guests they had all given up there family christmas to make it special for the hotel guests Amazing staff in an Amazing hotel

Great Christmas day

Ocena na stronie TripAdvisor 5.0/5

C9188VGmikes Opinia zatwierdzona w TripAdvisor

Came here for Christmas day with the family The place is lovely The food was excellent well done to the chefs The service was excellent They made ise feel welcome from start to finish Thank you all for a great Christmas day

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 233 Liczba opinii 9.2/10 Lokalizacja
  • 912 Liczba opinii 6.7/10 Pokój
  • 749 Liczba opinii 8.1/10 Obsługa
  • 23 Liczba opinii 2.8/10 Internet
  • 451 Liczba opinii 6.2/10 Jedzenie
  • 290 Liczba opinii 5.4/10 Czystość
  • 279 Liczba opinii 7.2/10 Śniadanie
  • 229 Liczba opinii 8/10 Strefa wellness

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