Mercure Haydock Hotel 4 gwiazdki

Ocena klientów (Ocena ALL) 4.0/5 Liczba opinii: 542

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Mercure Haydock Hotel - Image 1
Mercure Haydock Hotel - Image 2
Mercure Haydock Hotel - Image 3
Mercure Haydock Hotel - Image 4
Penny, LANE, WA119SG HAYDOCK, United Kingdom

Opis

O hotelu

  • 13 fully-equipped meeting rooms for up to 180+ guests

  • Wedding facilities capable of accommodating 180 guests

  • On-site leisure facilities available for all guests

  • Beechers restaurant serves a selection of bistro-style meals

  • We are working towards being a Green Key certified which means we will meet a set of high stan

Nasze pokoje

Lokalizacja hotelu

Mercure Haydock Hotel

Penny, LANE
WA119SG HAYDOCK
United Kingdom

Pozycja GPS:53.472972, -2.637943

Telefon
Faks +44 1942 559940

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.0/5  Liczba opinii: 542

Ocena TripAdvisor  4.2/5  Liczba opinii: 1 338

Certyfikat Doskonałości 2024

Old hotel that needs renovation

Ocena na stronie TripAdvisor 2.0/5

Daydream16990172093 Rodziny - Opinia zatwierdzona w TripAdvisor

We spent 3 nights at the hotel. The rooms are old with bad ventilation, also the air conditioning does not work properly. The hotel is old and needs a lot of maintenance. The food is not the best and the breakfast is not that good either. At the garden there is party tent for private events. The rooms with windows to the garden are affected by the high music from the parties. With good maintenance and better kitchen, this could be a good hotel.

Ok stay but could be better

Ocena na stronie TripAdvisor 3.0/5

Linda P Opinia zatwierdzona w TripAdvisor

Overall the hotel is good. However it let isself down on some of the finer details. Located very close to Haydock racecourse. Clean and staff very nice. Few points that weren't so good. Asked for twin, got double. Air-conditioning was very poor. Ridiculously hot in room. Couldn't open window. Had to go and find towel as only 1. Carpet had bad (red wine) stain all over it. Had to move car as some adult residents decided to play football in car park next to our car. Breakfast was ok but not worth £16.50, very few options no fried egg, mushrooms etc.

Excellent 5 day break in Haydock

Ocena na stronie TripAdvisor 5.0/5

gill s Opinia zatwierdzona w TripAdvisor

The room, facilities were excellent. Antonio in the restaurant is superb, nothing is too much trouble. Could do with more staff in the evenings but they coped very well. Thank you.

Quality at Affordable Prices

Ocena na stronie TripAdvisor 5.0/5

Saffronspokes Opinia zatwierdzona w TripAdvisor

We have used the hotel for a number of years now for several group bookings. The hotel facilities, staff and management are great. Everyone is always happy to help and the service we receive is top class. The hotel is also very good value for money.

Thank you so much for your wonderful review! I'm thrilled to hear that you and your group have consistently enjoyed your stays with us at Mercure Haydock Park Hotel. It warms my heart to know that our facilities, along with our dedicated staff, have made such a positive impact on your experience. We take great pride in providing top-notch service, and it’s always our goal to ensure all our guests feel welcomed and valued. Your kind words affirm our commitment to delivering quality at affordable prices. We look forward to welcoming you back for your next visit. If there’s anything specific you need during your stay, please don’t hesitate to reach out directly. Best regards, Ion Gavrilas General Manager Mercure Haydock Park Hotel

Dirty rooms

Ocena na stronie TripAdvisor 1.0/5

michael s Opinia zatwierdzona w TripAdvisor

I think this may be the dirtiest hotel room I have ever had filthy bedding, curtains and bathrooms with a toilet that clearly hadn't been cleaned you would think it was a one off but sadly no we had various rooms and most of them were dirty reception didn't seam to be able to handle complaints and it took several attempts to clean the room to any sort of standard really appalling the least you can expect from a hotel is that it's clean and hygienic this was not the case.

Dear Guest, Thank you for taking the time to share your feedback regarding your recent stay with us. I am truly sorry to hear about the issues you encountered with the cleanliness of your room. As the General Manager, I strive to ensure that our guests have a comfortable and enjoyable experience, and it’s clear that we fell short during your visit. I understand how important a clean and hygienic environment is for our guests, and I regret that we did not meet your expectations. Your comments regarding the cleanliness of the bedding, curtains, and bathrooms are concerning, and I will be addressing these matters with our housekeeping team immediately to ensure this does not happen again. Additionally, I apologize for any difficulties you experienced while trying to voice your concerns to our reception team. This is certainly not the service we aim to provide, and I appreciate you bringing it to my attention. I would like to ensure that your next experience with us is a much more positive one. If you are open to it, I would love the chance to welcome you back for a future stay and provide you with the quality experience you deserve. Please feel free to reach out to me directly on ion.gavrilas@accor.com so I can personally assist with your booking. Thank you again for your valuable feedback. We truly appreciate your insights as they help us to improve our services. Warm regards, Ion Gavrilas General Manager

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 273 Liczba opinii 8.7/10 Lokalizacja
  • 963 Liczba opinii 5.9/10 Pokój
  • 1 156 Liczba opinii 8.6/10 Obsługa
  • 7 Liczba opinii 6.2/10 Internet
  • 340 Liczba opinii 5.3/10 Czystość
  • 267 Liczba opinii 5.9/10 Śniadanie
  • 251 Liczba opinii 4.4/10 Dobra oferta cenowa

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