Novotel Cairo El Borg

Stayed here on a family holiday for 8 nights. Had two superior rooms with sofa beds in each, with city views (quieter than Nile view?) Reception staff were extremely helpful allocating both rooms on the same floor, close to each other, Floor 5. Rooms were a good size, very clean, beds very comfortable and the sofa bed adequate for two children aged 6 and 7. People have complained about the outside noise from Nile cruises into the night but this did not cause a big issue. We had read reviews so were well aware. Do your research before you stay! Housekeeping staff were very attentive to any needs or requirements for our room, always with a smile. The buffet breakfast was excellent with lots of choice of both hot and cold food. Omelettes etc. were also made to order. The rooftop restaurant was a nice place to chill with great views over Cairo. The swimming pool was on the small side, very clean and a relaxing place to chill as a family. Used Ubers for getting around and walked to many places too. Plenty of Restaurants in the area and small supermarkets for drinks, snacks etc. All in all, a very welcoming, well equipped, spotless hotel with great staff.

The noise in the room from the outside of the hotel makes it completely impossible to sleep. There is absolutely nothing the hotel can do about this . But if I knew about the noise I would I stay at another hotel . The music is so loud you can’t hear the TV The hotel is ok . Basic and clean . The rooftop bar does not serve alcohol . We don’t eat or use the facilities. Although well located I would not recommend this hotel based on the noise .

If you intend to sleep, DO NOT stay at this hotel. For a 5 star hotel it was a terrible stay. I stayed for 3 nights on both sides of the hotel. Either side you stay it was extremely loud and could not sleep. It sounded as if the there were no windows or the windows were open. ABSOLUTELY NO SOUNDPROOFING. Nile side had party boats and nightclub playing extremely loud music directly across from the hotel till 3am and the other side had the opera house which also played very loud music till late at night. I could hear absolutely everything from extremely loud music, constant beeping on the streets and call for prayer music. After reading the reviews from others it appears they always reply with customer care is a priority however all the rooms are renovated but the issue of soundproofing was completely discarded. Complete disregard for customer comfort. Also wifi within the hotel unusable. Don’t even bother with wifi. I don’t often write reviews but for this hotel I felt it is required so no one else experiences what I did. DO NOT SPEND YOUR MONEY AND TIME AT THIS HOTEL!!!!

This hotel is wonderful I really had a good time in this hotel and the Houseman he was a good man I liked him Thanks to novotel team And pesificly omar el ashry He made me happy by his laugh at me in the morning

Stayed in a nicely renovated Nile view room which was NOT Soundproofed. Why spend the money to renovate and not address such a fundamental problem ?. The nightclub and party boats that moor across the road play loud music until 03:00. Then at 4:00 there is the first call to prayer by they equally loud and mega-sized speakers from the mosque next door. Wifi terrible but this is Egypt so buy a local SIM. As for the noise, even earplugs couldn’t fix the problem. Stay somewhere else ( even the 3 star we previously stayed in which had better soundproofing).