Mercure Budapest City Center Hotel 4,5 étoiles

Note Avis clients (Note ALL) 4.5/5 6 458 avis

Hôtel labellisé ALLSAFE

Mercure Budapest City Center Hotel
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+ 22 Services

Les plus de l'hôtel

  • Emplacement idéal au coeur de la ville

  • Chambres Supérieure récemment conçues

  • Cafetière et théière dans la chambre

  • Accès WIFI gratuit dans tout l'hôtel

  • Personnel agréable et professionnel

Cet hôtel participe à Planet 21 et agit ainsi pour une hospitalité positive

Localisation de l'hôtel

Mercure Budapest City Center Hotel

Vaci utca 20
NTAK: SZ19000376, szálloda
1052 budapest
hungary

Fax : (+36)1/4853111

Check-in à partir de 15h00

Check-out jusqu'à 12h00

  • LINE 15:  SZERVITA TER

  • METRO BLUE LINE:  3 FERENCIEK TERE

  • METRO RED LINE:  2 DEÁK TÉR

  • METRO YELLOW LINE:  1 VÖRÖSMARTY TÉR

  • BY TRAM:  2 VIGADO TER

  • Par avion

    LISZT FERENC À 20km / 12,43 miles - Navette payante

  • Par train

    EASTERN RAILWAY À 2,5km / 1,55 miles

  • Par train

    SOUTHERN RAILWAY À 2km / 1,24 miles

  • Par train

    WESTERN RAILWAY À 2km / 1,24 miles

GPS:47.494183, 19.052557

Services de l'hôtel

Check-in à partir de - Check-out jusqu'à

En résumé
  • Parking
  • Navette
  • Restaurant
  • Hôtel accessible en fauteuil roulant
  • Bien-être
  • Air conditionné
  • Wifi
  • Petit-déjeuner
  • Bar
  • Salles de réunion

Winestone City Center

Winestone City Center pairs accessible, regional-inspired cuisine with a creative selection of Hungarian and international wines, in a vibrant and sophisticated setting.

Nos hébergements

En plus de nos chambres Standard, nous proposons des chambres Privilège et Privilège-Bio. Vous passerez un excellent séjour avec des services supplémentaires comme le Wi-Fi gratuit et l'accès à notre prestigieux salon Privilège.

Vos réunions et évènements

Nos salles de réunion

  • Nombre de salles de réunion: 7

  • Surface maximum: 120

  • Capacité maximum: 130 personnes

  • Capacité maximum en banquet: 100 personnes

En savoir plus

Les avis de nos clients
Mercure Budapest City Center Hotel

Avis 100% authentiques de nos clients ayant séjourné à cette adresse

En savoir +

Note ALL 4.5/5

6 458 avis

Note TripAdvisor 4.0/5

577 avis

2021 Certificat d'Excellence TripAdvisor
Certificat d'excellence 2021

Très bien situé

Note Avis clients 5.0/5

Bryet En famille - 09/01/2022 Avis confirmés ALL

Très agréable

Dear BRYET, First of all, I would like to thank you for choosing our hotel for your stay in Budapest. Thank you for your kind words you have shared about our hotel. They are very much appreciated and my team will be delighted to hear that you enjoyed yourselves in our hotel. I am very proud to read that the service provided by our team met your expectations and that you were especially satisfied with our colleague from the housekeeping department. It is also lovely to hear that our guests could take advantage of our optimal location in the center of Budapest. I would like to thank you once again for your kind feedback and I hope that there will be a next occasion for us to provide you with memorable experiences during your stay at Mercure Budapest City Center. Kind regards, Iváncsics Nándor / Mr. Nándor Iváncsics General Manager MERCURE BUDAPEST CITY CENTER VÁCI UTCA 20., 1052 BUDAPEST, HUNGARY T +3…, F +3… E-mail: H6… mercure.com | all.accor.com

Parfaitement situé

Note Avis clients 5.0/5

Francois R. Voyage solo - 02/01/2022 Avis confirmés ALL

Hôtel dans l'hyper-centre, à 2 minutes à pied de tout: bus de l'aéroport, station de métro, principaux monuments. Les chambre sont très propres, modernes. Le service est excellent. Rien à redire.

Dear Francois R, First and foremost I would like to thank you for choosing our hotel and for taking your time to fill in our questionnaire. Your review is highly appreciated. I was more than happy to learn from your answers and high scores that you were satisfied with our hotel and services. Thank you for your positive opinion you have shared about our location and the hotel cleanliness. Your satisfaction serves as the best source of motivation for all of us to provide service excellence further on. On the other hand I am really sorry you did not have the opportunity to enjoy your welcome drink. Thank you once again for your kind feedback and I do hope your next stay will be as pleasant as the previous one. Kind regards, Iváncsics Nándor / Mr. Nándor Iváncsics General Manager Manager MERCURE BUDAPEST CITY CENTER VÁCI UTCA 20., 1052 BUDAPEST, HUNGARY T +3…, F +3… E-mail: H6… mercure.com | all.accor.com

parfaitement situé en plein centre ville

Note Avis clients 4.5/5

H. En famille - 02/01/2022 Avis confirmés ALL

parfait, j'ai adoré mon séjour, l’hôtel, la salle de sport, les petits déjeuners,

Dear H., Thank you so much for choosing Mercure Budapest City Center during your stay in Hungary. I have enjoyed reading your review about our hotel and thank you for your comments and compliments. It is lovely to hear that our guests could take advantage of our optimal location in the center of Budapest, being surrounded by pedestrian area from all sides. I am more than happy that you were also satisfied with our breakfast and fitness room. I will not hesitate to share your kind words with the Team of our hotel, as such wonderful feedback ensures all of us that we are on the right path. Should you be member of the Google or Tripadvisor community, please help other travelers to make the right choice by sharing your experience on their platform as well, it would mean a lot for us! Thank you once again for your stay and review, and I really look forward to welcoming you again soon. Kind regards, Iváncsics Nándor / Mr. Nándor Iváncsics General Manager Manager MERCURE BUDAPEST CITY CENTER VÁCI UTCA 20., 1052 BUDAPEST, HUNGARY T +3…, F +3… E-mail: H6… mercure.com | all.accor.com

Hôtel très bien situé

Note Avis clients 4.0/5

Anonyme En couple - 23/12/2021 Avis confirmés ALL

Hôtel avec un emplacement parfait, proche de tout. Personnel gentil et le nettoyage était très bien fait. Petite déception pour le petit déjeuner ( pas de jus d'orange frais, présentation du salé ...). Ce fut tout de même un beau séjour avec un bel hôtel ( chambres grandes et belles ).

Dear Valued Guest, First of all, I would like to thank you for choosing our hotel for your stay in Budapest and for taking the time to share your experience with me. Thank you for your kind words. They are very much appreciated and my team will be delighted to hear that you enjoyed yourselves in our hotel. It is even more pleasure to read that you were satisfied with our location, the hotel cleanliness and that the service provided by our team met your expectations. Your satisfaction is a great source of motivation for our team. On the other hand I am really sorry for the inconvenience you experienced regarding our breakfast selection. Thank you for your review and highlighting the problem so that we can improve our service. I would like to thank you once again for taking your time to write a short summary about your stay and I am looking forward to greeting you again in our property and in our city. Kind regards, Iváncsics Nándor / Mr. Nándor Iváncsics General Manager Manager MERCURE BUDAPEST CITY CENTER VÁCI UTCA 20., 1052 BUDAPEST, HUNGARY T +3…, F +3… E-mail: H6… mercure.com | all.accor.com

Week-End Budapest

Note TripAdvisor 4.0/5

nayyi2021 En famille - 23/12/2021 Avis TripAdvisor

Très Bien Hotel est au centre ville à proximité de tout restaurants grand magasin boutiques. Propreté impeccable. petit déjeuner copieux. personnel agréable mais un plus plus souriants n'est pas de refus.

Dear nayyi2021, A great thank you for your kind review. I am delighted to read that you enjoyed your stay with us. We have taken good note of your remark regarding our central location, breakfast selection and the hotel cleanliness as well. Your satisfaction is a great source of motivation for our team. I look forward to welcoming you back in the near future. Kind regards, Nándor Iváncsics General Manager

Bel hôtel bine situé

Note Avis clients 4.5/5

Anonyme Professionnel - 22/12/2021 Avis confirmés ALL

Tres bien.

Dear Valued Guest, First and foremost I would like to thank you for choosing our hotel and for taking your time to fill in our questionnaire. Your feedback is highly appreciated. I was more than happy to learn from your answers and high scores that you were very satisfied with our hotel and services from every aspects. It's a special pleasure for me that you especially liked our central location. Your satisfaction serves as the best source of motivation for all of us to provide service excellence further on. Thank you once again for your kind review and I do hope your next stay will be as pleasant as the previous one. Kind regards, Iváncsics Nándor / Mr. Nándor Iváncsics General Manager Manager MERCURE BUDAPEST CITY CENTER VÁCI UTCA 20., 1052 BUDAPEST, HUNGARY T +3…, F +3… E-mail: H6… mercure.com | all.accor.com

Des travaux et des mesures sanitaires à revoir

Note Avis clients 1.5/5

G. J. Professionnel - 11/12/2021 Avis confirmés ALL

Etablissement bruyant avec des portes qui tapent en permanence, des travaux dans les étages et à l'extérieur un gros chantier. Le personnel ne fait pas respecter les mesures sanitaires les plus élémentaires, avec un port du masque qui n'est pas respecté au petit-déjeuner.

Dear G. j., First of all, I would like to thank you for choosing our hotel for your stay in Budapest. Although this is not the type of review I enjoy receiving, thank you for taking the time to give us your feedback. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Thank you once again for your review and I do hope you will give us another chance to gain back your trust in our hotel and services. Kind regards, Iváncsics Nándor / Mr. Nándor Iváncsics General Manager Manager MERCURE BUDAPEST CITY CENTER VÁCI UTCA 20., 1052 BUDAPEST, HUNGARY T +3…, F +3… E-mail: H6… mercure.com | all.accor.com

Emplacement idéal

Note Avis clients 4.0/5

T. En couple - 30/11/2021 Avis confirmés ALL

Hôtel parfaitement situé pour un séjour loisir. Chambre privilège confortable et propre. Seul bémol: pas de pain offert au salon privilège

Dear T., First of all, I would like to thank you for choosing our hotel for your stay in Budapest and for taking the time to share your experience with me. Your feedback is highly appreciated. I was more than happy to learn from your answers and high scores. Thank you for your kind words about our cleanliness and great location as well. Your satisfaction serves as the best source of motivation for all of us to provide service excellence further on. Concerning our privilige selection, please next time do not hesitate to share your concerns in the hotel, in order to find the proper solution for you. I would like to thank you once again for your kind review. I really look forward to welcoming you back to us in the future. Kind regards, Iváncsics Nándor / Mr. Nándor Iváncsics General Manager MERCURE BUDAPEST CITY CENTER VÁCI UTCA 20., 1052 BUDAPEST, HUNGARY T +3…, F +3… E-mail: H6… mercure.com | all.accor.com

Bon séjour

Note Avis clients 4.0/5

Stéphane En couple - 28/11/2021 Avis confirmés ALL

Dans l’ensemble, bon séjour. Points à améliorer pour moi : - avoir un personnel minimum francophone (aucune personne de la réception ne parle français) - le dépôt de garantie donner en début de séjour ne devait pas être débité, or tous les frais annexes ont été débités sur cette carte sans nous demander notre accord…( j’aurais préféré payer les frais en monnaie, mais on ne m’a pas demandé mon avis)

Dear Stéphane, First of all, I would like to thank you for choosing our hotel for your stay in Budapest and for taking the time to share your experience with me. Your honest and constructive feedback it is highly appreciated, because it is the key the improvement of our services. I am really sorry for the inconvenience you experienced regarding the language knowledge and the payment issue. I hope, we can welcome a colleague in our team in the near future who can develop our services with French language skills. On the other hand, I would like to kindly inform you, we have rooms available with bath and with shower also. Please next time do not hesitate to share your personal request in the hotel, in order to find the proper solution for you. Thank you once again for your review, and I look forward to welcoming you back in our hotel. Kind regards, Iváncsics Nándor / Mr. Nándor Iváncsics General Manager MERCURE BUDAPEST CITY CENTER VÁCI UTCA 20., 1052 BUDAPEST, HUNGARY T +3…, F +3… E-mail: H6… mercure.com | all.accor.com

Parfaitement situé, personnel très compétent et efficace

Note Avis clients 4.5/5

Herve En famille - 23/11/2021 Avis confirmés ALL

Je séjourne toutes les deux semaines dans cet hôtel. Si j'y reviens, malgré son prix plus élevé parfois que certains autres hôtels, c'est principalement pour l'excellent service personnalisé dont je bénéficie en tant que client régulier. Je n'oublie pas non plus l'esprit d'ouverture et de compromis dont a fait preuve l'hôtel lors de mes séjours de début d'année, lorsque voyager en Hongrie était beaucoup plus restrictif et compliqué que maintenant, et je lui en reste très reconnaissant.

Dear Herve, First of all, I would like to thank you for choosing our hotel again. Your loyalty is highly appreciated and the best source of motivation for us to keep up the high quality service level. I was absolutely amazed to read that you had such a good impression after your stay at the beginning of the year and it is my special pleasure that we are able to make your stay always enjoyable. Our aim is to exceed our guests’ expectations, therefore your heartfelt review made me feel most delighted. I would like to thank you once again for your stay and feedback, and I truly hope to have the opportunity to host you again in the Mercure Budapest City Center upon your next visit in Budapest. Kind regards, Iváncsics Nándor / Mr. Nándor Iváncsics General Manager MERCURE BUDAPEST CITY CENTER VÁCI UTCA 20., 1052 BUDAPEST, HUNGARY T +3…, F +3… E-mail: H6… mercure.com | all. accor.com

Bien situé

Note Avis clients 5.0/5

Ovize En couple - 21/11/2021 Avis confirmés ALL

Excellent hotel tres bien situé a proximité des transports et du danube

Dear ovize, First and foremost I would like to thank you for choosing our hotel and for taking your time to fill in our questionnaire. Your feedback is highly appreciated. I was more than happy to learn from your answers and high scores that you were very satisfied with our hotel and services from every aspects. It was my special pleasure to hear that you could really benefit from our central location. Your satisfaction serves as the best source of motivation for all of us to provide service excellence further on. Should you be member of the Google or Tripadvisor community, please help other travelers to make the right choice by sharing your experience on their platform as well, it would mean a lot for us! I would like to thank you one again for your kind feedback and I really look forward to welcoming you back. Kind regards, Iváncsics Nándor / Mr. Nándor Iváncsics General Manager MERCURE BUDAPEST CITY CENTER VÁCI UTCA 20., 1052 BUDAPEST, HUNGARY T +3…, F +3… E-mail: H6… mercure.com | all.accor.com

Très bien situé

Note Avis clients 4.5/5

Anonyme Entre amis - 19/11/2021 Avis confirmés ALL

L'hôtel est situé dans une zone piétonne et commerçante, donc très calme et tout est à proximité (magasins, restaurants).

Dear Valued Guest, First of all let me thank you for choosing our hotel for your recent stay in Budapest and also for taking the time to share your impressions about our hotel and services. I was happy to learn that you have had a lovely stay in general, especially that you have positively highlighted our very central location. Your comments regarding the room amenities and equipment are appreciated and will be closely monitored how we can improve the areas you have mentioned. Thank you once again for sharing your comments and I hope to have the chance to host you in our hotel in the future upon your next stay in Budapest. Kind regards, Iváncsics Nándor / Mr. Nándor Iváncsics General Manager MERCURE BUDAPEST CITY CENTER VÁCI UTCA 20., 1052 BUDAPEST, HUNGARY T +3…, F +3… E-mail: H6… mercure.com | all.accor.com

Bien situé

Note Avis clients 5.0/5

T. En couple - 13/11/2021 Avis confirmés ALL

Très bon accueil et services en tant que statut Gold.

Dear T., I would like to thank you for choosing our hotel for your stay in Budapest and for taking the time to share your experience with me. I was more than happy to hear that you had a great time at our hotel as a Gold member of the ALL AccorHotels loyalty program and the service provided by our team met your expectation. Your satisfaction serves as the best source of motivation for all of us to provide service excellence further on. It was bad to read that you did not have the chance to enjoy your free welcome drink, hopefully next time you can enjoy it. I would like to thank you once again for your kind feedback. I really look forward to welcoming you back to us in the future. Kind regards, Iváncsics Nándor / Mr. Nándor Iváncsics General Manager MERCURE BUDAPEST CITY CENTER VÁCI UTCA 20., 1052 BUDAPEST, HUNGARY T +3…, F +3… E-mail: H6… mercure.com | all.accor.com

Excellent

Note Avis clients 5.0/5

Carole En famille - 05/11/2021 Avis confirmés ALL

Hôtel propre, personnel d accueil aux petits soins, arrangeants, disponible, petit déjeuner fabuleux. Situation très centrale...on ne peut mieux

Dear Carole, First of all, I would like to thank you for choosing our hotel for your stay in Budapest and for taking the time to share your experience with us. I was absolutely amazed to read that we have been beyond your expectations and you could really enjoy your stay. A special thank you for highlighting our friendly staff, rich buffet breakfast and cleanliness throughout the hotel. I will not hesitate to share your kind words with the Team of our hotel, as such wonderful feedback ensures all of us that we are on the right path. Should you be member of the Google or Tripadvisor community, please help other travelers to make the right choice by sharing your experience on their platform as well, it would mean a lot for us! I would like to thank you once again for your time and care and I do hope your next stay will be as pleasant as the previous one. Kind regards, Iváncsics Nándor / Mr. Nándor Iváncsics General Manager MERCURE BUDAPEST CITY CENTER VÁCI UTCA 20., 1052 BUDAPEST, HUNGARY T +3…, F +3… E-mail: H6… mercure.com | all.accor.com

Très bien situé.

Note Avis clients 4.5/5

Stef En famille - 30/10/2021 Avis confirmés ALL

Hôtel très bien situé, bon petit déjeuner, belle chambre par contre la ventilation de la salle de bain très bruyante. Le personnel est agréable.

Dear Stef, Thank you so much for choosing our hotel during your recent stay in Budapest. Your feedback is highly appreciated thank you for sharing! I am more than happy to read that you had a really pleasant stay and you were satisfied with our hotel and services. Your satisfaction serves as the best source of motivation for us to keep up the high quality services. I am deeply sorry that you found noisy the ventilation in the bathroom. I have already forwarded your issue to our technical team and we will fix it as soon as possible. Thank you once again for your time and care and I do hope you will give us the chance to welcome you back in the near future. Kind regards, Iváncsics Nándor / Mr. Nándor Iváncsics General Manager MERCURE BUDAPEST CITY CENTER VÁCI UTCA 20., 1052 BUDAPEST, HUNGARY T +3…, F +3… E-mail: H6… mercure.com | all.accor.com

Bien situé

Note Avis clients 4.5/5

G. En couple - 27/10/2021 Avis confirmés ALL

Chambre confortable , l’emplacement est parfait. Petit déjeuner très copieux. L’accueil a été très courtois. Par contre la personne ( une jeune femme) au moment de notre départ n’avait pas une once d’amabilité (ce qui est fort regrettable lorsqu’on est à cet avant poste …)

Dear G., First of all, I would like to thank you for choosing our hotel for your stay in Budapest and for taking the time to share your experience with us. By reading your review, I am confident that you had a very nice stay with us and it is wonderful to hear that you found the staff to be welcoming and you were very satisfied with our breakfast offer as well. At the same time I am sorry to hear that you did not feel your first very positive impression during the check out; please let me express my sincerest apologies for the experienced inconvenience. We put our utmost effort into the training of our partly new team to empower them with all the necessary knowledge to server our clients on a high level they all deserve. I would like to thank you once again for your honest and constructive feedback. It is the key of the improvement of our services. I do hope you will give us another chance to welcome you again in the near future. Kind regards, Iváncsics Nándor / Mr. Nándor Iváncsics General Manager MERCURE BUDAPEST CITY CENTER VÁCI UTCA 20., 1052 BUDAPEST, HUNGARY T +3…, F +3… E-mail: H6… mercure.com | accorhotels.com

Le feu et puis plus rien

Note TripAdvisor 2.0/5

Lulu7831 Professionnel - 03/08/2021 Avis TripAdvisor

Tout ce passait correctement dans l’hôtel même si les travaux juste à côté étaient quelque peu dérangeants. Et puis en rentrant de notre visite dans l’après-midi vendredi le feu et les pompiers et plis accès à l’hôtel jusqu’à 19:00 juste pour récupérer nos affaires et être envoyés vers un autre hôtel. Depuis pas de nouvelle et pas de facture alors que nous avons payés plein tarif !

Dear Lulu7831, First of all I would like to thank you for choosing our hotel during your recent visit in Budapest. Furthermore I would like to thank you for sharing your feedback and experience. Every guest feedback is very important to us, whether it is positive or negative. Please, allow me to express my sincere apology for all the inconveniences encountered on Friday and during your relocation process. I understand that it was a very embarrassing situation. Our aim was to find a proper solution for every guests therefore we arranged transfers to our sister hotels. My colleagues have been continuously working on answering all requests and comments since than. In case you still haven't received your invoice or you might have further questions please do not hesitate to contact us at h6565@accor.com. We are going to do our best to solve your issue as soon as possible. Despite of all the inconveniences I truly hope to have the chance to serve you upon your next visit in Budapest. Let me apologize once again for the situation and to express my gratitude for your kind cooperation. Kind regards, Nándor Iváncsics General Manager

Formidable séjour

Note TripAdvisor 5.0/5

michelbailly2020 En couple - 24/08/2020 Avis TripAdvisor

Les règles sanitaires ont été parfaitement respectées par l'ensemble du personnel. Nous avons bénéficié d'un personnel très dévoué.. Tout était parfait alors que la situation sanitaire était préoccupante.

Dear michelbailly2020, Thank you very much for this wonderful review of your stay here in Mercure Budapest City Center Hotel. Working hard every day to give our guests the best experience, it makes us so proud to hear, that it came through to you in the way you describe especially under this unusual circumstances. We are glad that you were satisfied with the friendly service provided by our staff and you felt safe in our hotel. Thank you so much for staying with us and we hope to see you in the near future. Kind regards, Nándor Iváncsics General Manager

IMPRESSION DE VOYAGE

Note TripAdvisor 4.0/5

patrickporlier En couple - 26/02/2020 Avis TripAdvisor

Un problème a été rencontré à l'arrivée. Attribution d'une chambre pour personnes handicapées à l'entresol alors que ce n'est pas le cas, manque de courtoisie du personnel de réception. Autres prestations satisfaisantes dont petit déjeuner meme si embouteillage au service des oeufs.

Dear patrickporlier, Thank you very much for taking the time to share your feedback following your stay at the Mercure Budapest City Center. I am truly sorry that you have received a room for disabled guest, even though you did not book that. We only have a few rooms like that and when we are fully booked we have to allocate them as well. Although my colleagues at the reception really should have informed you about it in advance. I sorry for the inconveniences it has caused to you. In the same time I was glad to see that beside this issue you were satisfied with the hotel and in the end you enjoyed your stay. It is nice, that you liked the breakfast so much. I hope, we will have another chance to welcome you back in the future. Kind regards, Nándor Iváncsics General Manager

Stp à la fermeture des portes de chambres automatique trop bruyante

Note TripAdvisor 3.0/5

Rahmanndiboune Professionnel - 11/12/2019 Avis TripAdvisor

J'ai été décus de mon séjour de 10 nuits au Mercure de Budapest city Center . La principale cause le bruit insuportable de la fermeture des portes dans un environnement absolument pas feutré.Pour un soi disant 4 étoiles la literie est trés inconfortable . Mais il n'y pas que des points négatifs , l 'équipe sur place est trés à l'écoute , le service room est parfait , la chambre est trés propre ainsi que le reste .

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