Sofitel Dubai The Palm 5 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.7/5 1.467 görüş

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Açıklama

ALLSAFE onaylı otel

Otel ekstraları

  • Odalar, süitler ve mobilyalı rezidanslar

  • 6 açık yüzme havuzu ve özel plaj

  • Ödüllü SPA, su sporları ve terasta tenis kortları.

  • Ünlü Palm Jumeirah adasında yer alır

  • 10'dan fazla restoran ve bar seçeneği sunar

Konaklama olanaklarımız

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Otelin konumu

Sofitel Dubai The Palm

The Palm Jumeirah, East Crescent road
55558 DUBAI
Birleşik Arap Emirlikleri

GPS:25.14025, 55.13242

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Yüzme havuzu
  • Araba parkı
  • Servis aracı
  • Restoran
  • Tekerlekli sandalye ile girişe uygun
  • Fitness merkezi
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Bar
  • Toplantı odaları
  • Oda servisi

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.7/5  1.467 görüş

TripAdvisor Derecesi  4.5/5  13.179 görüş

2022 mükemmeliyet sertifikası

Thank you Jowaki and all others 👍

Tripadvisor puanı 5.0/5

Nadia A TripAdvisor onaylı yorum

Was very good and I will visit again, the team was amazing.. And everyone was so nice. Thank you to them all for the good welcome and service. I spent 2 nights for work and also I enjoyed the beach and the good breakfast 👍

Great stay 👏🏼

Tripadvisor puanı 5.0/5

Sightseer68170858700 TripAdvisor onaylı yorum

The hotel is very well-services and has everything you need. There are also elaborate options for F&B that suit everyone, and the staff are generally helpful and kindhearted. Thank you Julius (our kind hotel member) for your great support!

Customer service non existent

Tripadvisor puanı 3.0/5

F7220VZdeniseo TripAdvisor onaylı yorum

On arrival at the hotel we were asked for a credit card to hold against our room, we did not have one with us so we were charged £400 against our debit card and were assured it would be refunded on our departure minus any purchases against our room. The following day we ordered drinks on the beach and were told we had no credit available so we paid for our drinks and this happened all through our stay we were not able to use the £400 took from our card. We did use the mini fridge in our room for a few soft drinks however the mini fridge was then emptied for reasons unknown. We have now been home for almost 3 weeks and despite numerous emails to the hotel and promises of the deposit being processed to pay into our bank the hotel still have our money, and now our emails are being ignored. This is very disappointing and very frustrating, certainly not what we expected from a 5 star hotel? Regarding the service at the hotel it was very poor, staff not trained properly, waiting 30 mins at some points for drinks and food arriving before drinks as staff forgot to put orders in. We gave housekeeping a tip on the second night as he kept chapping our door to see if we needed anything and then after he got his tip we did not see him again, to the extent we had to call for coffee and water to be delivered to our room. Not a good impression of service. Overall we would not return here and would not recommend to anyone else as there are plenty of other 5 star hotels to choose from on the Palm so why settle for poor service.

Amazing massage and facilities

Tripadvisor puanı 5.0/5

Coastal32080026985 İş - TripAdvisor onaylı yorum

Great spa place and Great massage place . I visited the location for the first time .I was looking for a relief for my stressed out day .I recommend Rashid to those who are looking for professional and experienced massage therapist . I like facilities it was amazing .

Loved it

Tripadvisor puanı 5.0/5

Ninoska F TripAdvisor onaylı yorum

Resham was very helpful. Very kind. Great service, he assisted us with everything we needed, he drove us to the bars and restaurants and was available everytime we needed him and he was always available

ile iş birliği içinde TripAdvisor

Diğer web kullanıcıları otelimizi değerlendirmektedir

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  • 3.805 görüş 9.2/10 Hizmet
  • 9 görüş 9.5/10 Wifi
  • 1.503 görüş 8.6/10 Yemek
  • 736 görüş 8.7/10 Otel Donanımları
  • 664 görüş 9.1/10 Otel Ambiyansı
  • 521 görüş 8.4/10 Kahvaltı

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