Sofitel Dubai The Palm 5성

고객 평점 (ALL 평가) 4.8/5 2,738 리뷰

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호텔설명

호텔 추가 정보

  • Rooms, suites and furnished residences

  • 6 outdoor swimming pools and private beach

  • Award-winning SPA, water sports and rooftop tennis courts.

  • Located on the famous Palm Jumeirah island

  • Offers more than 10 restaurants and bars

숙박

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호텔 위치

Sofitel Dubai The Palm

The Palm Jumeirah, East Crescent road
55558 DUBAI
United Arab Emirates

GPS:25.14025, 55.13242

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 애완 동물이 금지되어있다
  • 셔틀
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 회의실
  • 룸 서비스

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.8/5  2,738 리뷰

TripAdvisor 평가  4.5/5  15,613 리뷰

IT’S GOOD EXPERIENCE

트립어드바이저 평점 5.0/5

220coraliec TripAdvisor 인증 리뷰

For beach/pool : Thanks you soo much for Niroshan !! For service, for pool/beach. he took care of my family and my baby. For hotel : Everything was great bu the room should be renovated For Restaurant : Half board is not worth it. Only breakfast is good

Wonderful relaxing break

트립어드바이저 평점 5.0/5

Natalie H TripAdvisor 인증 리뷰

First time trying the Sofitel and can say we absolutely loved it. The buildings and architecture plus the grounds and all the flowers are just beautiful. The night life is great too, Laguna being really hip and happening. Special shout outs to Asha from Moana, Esometti in house keeping, Santa Cruz in Hong Loong and Han and Myat at breakfast. Extra special shout outs to Kapila at the apartment pool who looked out for us every day and made sure we were comfortable. Sreelal and Sahan at the apartment pool bar who made amazing cocktails and always had a smile on their faces and offered help when we needed it. All of the staff are a credit to the hotel and make the experience 💯 % memorable. We loved it and will definitely be back next year!

Dear Valued Guest, Greetings from Sofitel Dubai The Palm! We are grateful for your compliments on the service delivered by our "Heartists" Looking forward to welcoming you soon. Kind Regards, Rosebella Abraham Quality Assurance Manager Sofitel Dubai The Palm!

Jia best of best worker

트립어드바이저 평점 5.0/5

Saleh H Couples - TripAdvisor 인증 리뷰

Jia he is a best of best worker and supporting my at all time when i am staying in the best place .time to time I visit this place due to good workers and good time to join to visit.all time when I arrived i visit jia at lounge and support me for all time.

Dear Valued Guest, Thank you so much for this wonderful review! Delighted that you had a lovely guest experience at Sofitel Dubai The Palm. Our Heartists that this hotel has and of course, gave Magnifique touch that you made particular mention of all their efforts and services. As you now have had an excellent guest experience, we hope you will find another occasion to return soon. Kind Regards, Rosebella Abraham Quality Assurance Manager Sofitel Dubai The Palm!

An old favourite...but some issues

트립어드바이저 평점 4.0/5

TheOz1000 TripAdvisor 인증 리뷰

We stayed at the Sofitel a few weeks ago, a hotel which has a special place in my heart as I stayed there many a time when travelling for business in Dubai. What I liked about the hotel; It's more like a resort than a hotel with multiple pools - social areas that are very much spread out, feels like there's a lot to see and do. The service is absolutely superb, everyone wants to contribute to your experience, everyone wants to make sure you have a good time. The beach is long and sandy, the main pool is large - and has character, the restaurants down on the beach areas are very good, had some lovely lunches there. The gym is absolutely outstanding, everything you could possibly need and is extremely spacious! The air conditioning the rooms as you'd expect is first class, And the room cleaning staff do a superb job. The rooms are spacious and very clean, I would however point out that the hotel is now fairly old, and you can especially see this in the original blocks away from the main building - in that I feel it's probably time for a refurbishment. That being said, they're still great rooms. What I didn't like about the hotel; What I'm about to say is pretty much uniform across Dubai - down on the beach they charge £10 for a plastic bottle of water (1.5L)...which they probably buy in four £0.50. For clarity I'm not a poor man, but this is really excessive…profiteering on water like this - a substance which fundamentally supports life, it just feels so wrong. Alcohol, do what you like… it's the consumers choice as to whether they wish to pay the price or not. The steak house restaurant just off reception is very nice, I would recommend this - but, the oriental restaurant situated at the front of the hotel is not good - not only is the food not have a good standard, but it fundamentally lacks atmosphere. We were half board, and in any other location in the world you would have soft drinks included with a meal – even if it was water. At the Sofitel, they were not... And you were restricted in terms of what you could order within the restaurants being part of a meal plan - In the restaurants down on the beach you had a £25 allowance, which bought you a burger or perhaps a salad. The other big irritation for me was that right above the hotel, slightly Oceanside it is the helicopter highway, and they are buzzing backwards and forwards all day long… one every couple of minutes. I am absolutely stunned they allow this, especially as the hotel next door is the Atlantis Royal, arguably the premier flagship hotel of Dubai. Would I spend upwards of £1000 a night at the Royal just to listen to that all day long, no I wouldn't - very weird the authorities allow this.

Dear Valued Guest, Thank you for taking the time to share your valuable feedback. We're thrilled to hear that we exceeded your expectations and that you had a wonderful time with us. Thank you for emphasizing our colleagues' service as well, and please know that your constructive feedback will be shared with them. As we look at each and every feedback for the source of improvement, we concluded from your rating that there are some aspects that hampered your stay and we truly apologize for your dissatisfactory experience. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrences. Kind Regards, Rosebella Abraham Quality Assurance Manager Sofitel Dubai the Palm!

Great stay!

트립어드바이저 평점 5.0/5

Hendrik D TripAdvisor 인증 리뷰

Everything was perfect, the location, the suite, the food and the excellent service from all the staff! Also great suggestions for sightseeing trips to Abu Dhabi, a safari in the desert and just crusing around in a sports car. Highly recommended!

Dear Valued Guest, Thank you for your most valuable feedback. Your positive feedback has been shared with the entire team and they are equally pleased learning of your Experience. We look forward to welcoming you back with us. Kind Regards, Rosebella Abraham Quality Assurance Manager Sofitel Dubai The Palm!

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 1,493 리뷰 8.8/10 위치
  • 2,594 리뷰 8.3/10 객실
  • 6,378 리뷰 9.5/10 서비스
  • 25 리뷰 6.6/10 인터넷 가격
  • 2,523 리뷰 8.8/10 레스토랑
  • 1,178 리뷰 9/10 분위기
  • 1,154 리뷰 9/10 편의 시설
  • 872 리뷰 8.2/10 안락함

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