Novotel Dubai Al Barsha 4성

고객 평점 (ALL 평가) 4.2/5 1,367 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
Novotel Dubai Al Barsha - Image 1
Novotel Dubai Al Barsha - Image 2
Novotel Dubai Al Barsha - Image 3
Novotel Dubai Al Barsha - Image 4
Opposite InsuranceMarket Metro, Sheikh Zayed Road Barsha 1, POB 450011 DUBAI, 아랍에미리트

호텔설명

호텔 추가 정보

  • Free WIFI throughout the hotel

  • InBalance spa by Novotel and outdoor pool

  • Free daily shuttle to nearby malls and beaches

  • 10 state-of-the-art meeting rooms

  • Walking distance to Insurance Market Metro Station

숙박

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호텔 위치

Novotel Dubai Al Barsha

Opposite InsuranceMarket Metro, Sheikh Zayed Road Barsha 1
POB 450011 DUBAI
아랍에미리트

GPS:25.112416, 55.188687

전화
팩스 +971 4 304 9100

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 셔틀
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실
  • 룸 서비스

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.2/5  1,367 리뷰

TripAdvisor 평가  4.5/5  4,602 리뷰

Lovely Christmas lunch

트립어드바이저 평점 5.0/5

Jodie B TripAdvisor 인증 리뷰

Christmas lunch was good, various options made it hard to decide on what to eat but it was lovely, Harshi and team was prompt with service

Hotel recommendation

트립어드바이저 평점 5.0/5

Mic J TripAdvisor 인증 리뷰

Good rooms with the most Services , security, waiters not forgetting the cleaners who do the great job in making sure everything is OK in rooms we really appreciate everyone in the hotel it was a pleasure being in your hotel...hopefully we come again next year or soon.cheers guys I highly recommend the hotel

Good front desk but overall lot of room for improvement

트립어드바이저 평점 2.0/5

RajeshC76 TripAdvisor 인증 리뷰

Our experience at Novotel Al Barsha was mixed, with one clear standout and several disappointing aspects. Khusboo at the front desk was an absolute delight and deserves special mention. She was warm, friendly, and genuinely helpful. She provided us with excellent guidance on tourist spots, handled our complaint regarding room size and amenities with empathy, and clearly explained the paid upgrade option—which we chose. The suite we moved into was very spacious and comfortably met our family’s needs. Her attitude and professionalism truly reflected what hospitality should feel like. Unfortunately, beyond the front desk, the experience declined significantly. In-room service was particularly poor. Simple requests such as clearing empty plates took excessively long—about 1.5 hours on the first day and around 45 minutes on the second. This is well below expectations for a hotel of this category. The food & beverage experience at the buffet restaurant was the most disappointing. Staff were generally unfriendly, rarely smiled, and showed little proactive service. There were long queues at the tea and coffee machines, no table service for beverages, and guests were never asked if they would like tea or coffee. Over a six-night stay, the breakfast buffet was largely repetitive, with almost no variation. On one occasion, we requested to speak with the restaurant manager during breakfast and were told he was on leave. The following day, we were informed that he was “busy.” When we asked if he could spare just two minutes, the server casually suggested that we try to find him ourselves while exiting the restaurant. This level of indifference was quite surprising and frankly unacceptable. In summary, Khusboo at the front desk was the sole bright spot in an otherwise underwhelming stay. While the upgraded suite was comfortable, the overall service—especially in-room dining and F&B—needs serious improvement. At present, except for the front desk experience, most other aspects are easily avoidable.

Best

트립어드바이저 평점 5.0/5

anilbhatianilbh TripAdvisor 인증 리뷰

We visit al barsha novotel 365 for lunch.delicies food helpful staff.specialy HARSHI best service. We will come back again.

Disappointed

트립어드바이저 평점 3.0/5

RGD111 TripAdvisor 인증 리뷰

The staff at Novotel al Barsha are extremely friendly and helpful. Special mention to Trinity at the pool bar for her professionalism and politeness. I have stayed several times at this hotel because of its convenient location. The public areas are very pleasing and clean. However, the bedrooms need refurbished especially the bathroom. The grouting in the tiles in the shower is filthy and no attempt is made to clean it. This is very unhygienic. Additionally, the carpets are dirty and need replaced. Over the years the variety of food in restaurant 365 has diminished , especially evening dinner, with one area which used to provide grilled meat and vegetables now non-operational. Very disappointing. Also, if you enjoy swimming the two pools are really lovely and clean but unfortunately, because of the high buildings receive only partial sun during summer and practically none in winter. All in all I’m afraid the negatives outweigh the positives and I would not recommended this hotel to my friends. Nevertheless I applaud the staff and would give them five stars but not the hotel in general.

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 1,344 리뷰 9.7/10 위치
  • 2,465 리뷰 7.3/10 객실
  • 4,927 리뷰 9.3/10 서비스
  • 31 리뷰 9/10 인터넷 가격
  • 1,466 리뷰 7.3/10 청결도
  • 914 리뷰 8.1/10 조식
  • 624 리뷰 6.2/10 안락함
  • 112 리뷰 9.7/10 웰니스 센터

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