Rixos The Palm Hotel & Suites 5성

고객 평점 (ALL 평가) 4.8/5 3,103 리뷰

Rixos The Palm Hotel & Suites - Image 1
Rixos The Palm Hotel & Suites - Image 2
Rixos The Palm Hotel & Suites - Image 3
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East Crescent Plot 40, Palm Jumeirah, 18652 Dubai, UAE, 8808 DUBAI, United Arab Emirates

호텔설명

호텔 추가 정보

  • Spa and wellness centre

  • Well-equipped fitness centre

  • Outdoor swimming pools

  • Private Beach

  • Beach sports and water sports

숙박

호텔 위치

Rixos The Palm Hotel & Suites

East Crescent Plot 40, Palm Jumeirah, 18652 Dubai, UAE
8808 DUBAI
United Arab Emirates

GPS:25.12174, 55.15351

전화
팩스 +971 4 368 6697

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 룸 서비스

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.8/5  3,103 리뷰

TripAdvisor 평가  5.0/5  10,004 리뷰

2024으뜸 시설

Good, but a bit of a con.

트립어드바이저 평점 3.0/5

Joshd1981 TripAdvisor 인증 리뷰

A nice hotel with great staff and facilities, but the buffet meals were repetitive. There are supposedly options to dine in the 2 a la carte restaurants, but we were told these were fully booked during our 5 night stay, which is really poor and makes the cost of this hotel very expensive. I would suggest that on a 5 night stay you should be guaranteed a reservation at each restaurant.

Lovely hotel but some room for a little improvement

트립어드바이저 평점 4.0/5

251aaront TripAdvisor 인증 리뷰

We stayed during the October half-term. While the hotel itself is beautiful and we had a fantastic overall experience, a couple of issues left us feeling a bit disappointed. The hotel’s facilities and setting are excellent, and the staff were friendly and helpful. However, our room experience was not up to the standard we expected. Upon arrival, I mentioned that we had requested a refurbished room several weeks in advance via email. Unfortunately, we weren’t given one, as they explained this could only be considered on the day of arrival. Instead, we were placed in a two-bedroom family suite, described as an “upgrade.” While it was spacious, the room felt dated and didn’t match the 5-star quality we anticipated. Adding to the frustration, we noticed that the room next door was being refurbished, contradicting the receptionist’s claim that upgrades weren’t necessary. Dining at the three à la carte restaurants was enjoyable but not exceptional. The setting at the Bodrum restaurant was particularly beautiful, creating a lovely atmosphere for dinner, although the food itself was average. The other two à la carte options were fine as well, but nothing especially memorable. A quick note for those staying here: being at the far end of the Palm can make getting around Dubai a bit of a journey. We used the Careem app for transportation and found it very reasonably priced, which was helpful given the location. Traffic in Dubai can be especially heavy after 4 pm, so it’s something to keep in mind when planning outings. Overall, while we enjoyed many aspects of our stay, these issues with the room and dining left a slightly mixed impression. We would recommend Rixos The Palm for the facilities and friendly staff, but with a few improvements, the experience could be even better.

Was sad to leave this fabulous hotel with amazing facilities and service

트립어드바이저 평점 5.0/5

Claire C Couples - TripAdvisor 인증 리뷰

This is a fabulous, quality hotel. The food and service in the restaurants were exceptional. The service in Bodrum deserves a special mention as the staff were so friendly and helpful. The food in the Italian and the steakhouse was outstanding. The rooms have been recently renovated, were spacious and clean with a lovely balcony view of the palm. If I had one criticism I would say that the pool bar could do with a refurb to be more aesthetically pleasing. We didn’t have children with us but the kids club looks absolutely amazing with lots of fun activities taking place. Overall a fabulous stay and would definitely like to return.

Dear Claire C , Thank you so much for your wonderful review! We’re thrilled to hear that you had a fabulous stay at our hotel and enjoyed the exceptional food and service, especially in the Bodrum restaurant. It’s great to know you found our recently renovated rooms spacious and clean, with lovely balcony views. We appreciate your feedback regarding the pool bar, and we’ll take it into consideration as we strive to enhance our guests' experience. Even without children, it’s nice to hear that you noticed our amazing kids club and the fun activities we offer. Thank you again for your kind words, and we look forward to welcoming you back for another fantastic stay! Best regards, Rixos The Palm Management

Great family holiday

트립어드바이저 평점 5.0/5

L S TripAdvisor 인증 리뷰

Beautiful hotel with wonderful staff. It’s our 2nd time coming to stay here. Can’t fault anything. Special mention for Sarah in the cake shop near reception. Sarah is amazing very sociable and wonderful with children. The life guard called Confidence was absolutely amazing, she made the kids pool area so much fun and all the kids loved her. Perera in housekeeping was excellent . He looked after us so well and made my daughter’s birthday very special. He does a fantastic job.

Dear E115EJls , Thank you so much for your wonderful review! We’re thrilled to hear that you enjoyed your stay with us for the second time. It’s great to know that Sarah in the cake shop, Confidence at the pool, and Perera in housekeeping made such a positive impact on your experience. We’re proud to have such dedicated team members who go above and beyond for our guests. We can’t wait to welcome you back for another special visit! Best regards , Rixos the palm management

Rixos hotel - great staff and family oriented

트립어드바이저 평점 5.0/5

Jennifer M TripAdvisor 인증 리뷰

Just back from a week staying at Rixos! It’s a great hotel for families with lots to do and great pools and facilities! The staff make the place they really go out of their way to make sure you enjoy your stay! Pool staff super attentive and Edie pictured here a lifeguard are very protective of the children, fun and vigilant. Great stay highly recommend

Dear jennifermE5971UA , Thank you so much for your wonderful review! We're thrilled to hear that you and your family had a fantastic week at Rixos. It's great to know that you enjoyed the pools and facilities, and we truly appreciate your kind words about our attentive staff, especially Edie. We strive to create a safe and enjoyable environment for all our guests, and it's rewarding to hear that our team made such a positive impact on your stay. We hope to welcome you back for another memorable visit soon! Best regards , Rixos the palm management

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 932 리뷰 9/10 위치
  • 1,816 리뷰 8.8/10 객실
  • 5,186 리뷰 9.7/10 서비스
  • 10 리뷰 7.1/10 인터넷 가격
  • 2,837 리뷰 9.3/10 레스토랑
  • 981 리뷰 9/10 편의 시설
  • 950 리뷰 8.7/10 분위기
  • 800 리뷰 9/10 청결도

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