Rixos The Palm Hotel & Suites 5성

고객 평점 (ALL 평가) 4.8/5 1,927 리뷰

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East Crescent Plot 40, Palm Jumeirah, 18652 Dubai, UAE, 8808 DUBAI, 아랍에미리트

호텔설명

호텔 추가 정보

  • Spa and wellness centre

  • Well-equipped fitness centre

  • Outdoor swimming pools

  • Private Beach

  • Beach sports and water sports

숙박

호텔 위치

Rixos The Palm Hotel & Suites

East Crescent Plot 40, Palm Jumeirah, 18652 Dubai, UAE
8808 DUBAI
아랍에미리트

GPS:25.12174, 55.15351

전화
팩스 +971 4 368 6697

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 룸 서비스

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.8/5  1,927 리뷰

TripAdvisor 평가  4.8/5  11,196 리뷰

2024으뜸 시설

Food in Rixos

트립어드바이저 평점 5.0/5

Sioned P TripAdvisor 인증 리뷰

Amazing! Lovely steak and pinapple on fire!!! Amazing food in Loco! Waiter Fatih and Niraj 👌👌👌 🔥🔥🔥 will be back!!

Ideal family hotel

트립어드바이저 평점 4.0/5

karlyM2014 TripAdvisor 인증 리뷰

This hotel was booked as part of a two centre honeymoon along with the Maldives, unfortunately on arrival the hotel wasn’t what we expected and quickly realised we had been incorrectly guided by the tour operator. The hotel was filled with families and not a destination I would recommend for couples on their honeymoon seeking quiet and relaxation. As the title describes this hotel absolutely caters for children of all ages and is very obvious families are a priority which isn’t a negative if you are travelling with your family, you will be taken care of very well. We visited the spa for facials and massages, the spa is of a very high standard and it was our favourite part of the visit , Gita who was my therapist for both massage and facial, she was highly experienced and probably one of the best I’ve had treatment from globally, my husband really appreciated Ali’s knowledge of massage and strength. The hotel did their upmost to help make us comfortable during our stay given we raised our concerns on arrival, Anastasia who was the guest services manager was in touch throughout our stay offering all options available to her to try and make our stay as pleasant as possible. We would recommend the hotel for families but sadly our review is purely based on the requirements as a honeymoon destination which we don’t feel met our expectation. The hotel is very lively, the standard of food and drink is good, our favourite restaurant was the steak, we didn’t particularly rate the seafood due to limited choices and children running around freely throwing ice and staff not asking parents to be respectful of other guests. Overall a nice hotel with a Turkish theme to it.

Dear Karly, Thank you for taking the time to share such a detailed and balanced review of your stay with us, and first of all, congratulations on your honeymoon. We truly appreciate your honest feedback. We are sorry to hear that the hotel did not fully meet your expectations as a honeymoon destination. You are absolutely right in highlighting that Rixos The Palm is a vibrant, family-oriented resort, and we regret that this was not clearly communicated to you prior to arrival by the tour operator. Your comments are very valuable, as they help set clearer expectations for future guests. We are delighted to know that the spa experience was a highlight of your stay. Your kind words about Gita and Ali have been shared with the spa management team, and they will be very proud to know their professionalism and expertise made such a positive impression. Thank you as well for recognizing the efforts made by our team to support you during your stay. It was my sincere intention to explore every possible option to make your time with us as comfortable as possible, and I truly appreciate your acknowledgment. Your feedback regarding the seafood restaurant and the atmosphere there has been noted and shared with the relevant teams, as maintaining comfort and appropriate ambiance for all guests is very important to us. While we regret that we could not fully align with your honeymoon expectations, we are grateful for your recommendation of our resort to families and for highlighting the areas where we excel. We sincerely hope the remainder of your honeymoon journey was filled with wonderful memories. Wishing you both all the very best, and thank you once again for choosing Rixos The Palm. Warm regards, Rixos The Palm Hotel & Suites

Great hotel

트립어드바이저 평점 5.0/5

amychad72 TripAdvisor 인증 리뷰

Great stay at the Rixos, my favourite hotel, the staff are amazing and couldnt do more for you, especially Wilson at the breeze bar, great guy

Dear Amy, Thank you very much for your lovely feedback and for choosing Rixos The Palm once again. We are truly delighted to know that you had a great stay and that our team made such a positive impression. Your special mention of Wilson at the Breeze Bar is greatly appreciated and has been shared with him and the team — he will be very happy to know he helped make your experience memorable. We look forward to welcoming you back to your favourite hotel very soon. Warm regards, Rixos The Palm Hotel & Suites

Excellent service at the Rixos

트립어드바이저 평점 5.0/5

Tiffany L TripAdvisor 인증 리뷰

The Rixos on the palm is the most amazing hotel. Whether you come as a family or not the service in every restaurant and bar is fantastic. Every day we stayed by the Breeze bar and swimming pool and the staff really looked after us, making sure we had drinks all day long and great with our kids. Thank you Wilson, Janaka, Jithu, Shanker, Khem & Prouni for everything 😊 See you all next year!

Dear Tiffany, Thank you so much for your wonderful review! We are delighted to hear that you and your family enjoyed your stay and felt so well cared for at the Breeze Bar and around the pool. Your kind words for Wilson, Janaka, Jithu, Shanker, Khem, and Prouni have been shared with the team — they will be thrilled to know they made your stay memorable. We can’t wait to welcome you back next year for another fantastic experience! Warm regards, Rixos The Palm Hotel & Suites

Amazing hotel

트립어드바이저 평점 5.0/5

Ritchie K TripAdvisor 인증 리뷰

We had a fantastic holiday staying at this hotel. All staff were so friendly and provided excellently customer service. In particular kumaram was so friendly and helpful. The facilities were amazing. Dubai is a wonderful country to visit.

Dear Ritchie, Thank you for sharing your wonderful feedback! We are thrilled to hear that you had a fantastic holiday and enjoyed our facilities. Your kind mention of Kumaram has been shared with him — he will be very happy to know he made a positive impact on your stay. We look forward to welcoming you back to Rixos The Palm for another memorable experience! Warm regards, Rixos The Palm Hotel & Suites

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 810 리뷰 8.9/10 위치
  • 1,371 리뷰 8.9/10 객실
  • 4,399 리뷰 9.7/10 서비스
  • 10 리뷰 8.1/10 인터넷 가격
  • 2,165 리뷰 9.4/10 레스토랑
  • 788 리뷰 9/10 분위기
  • 713 리뷰 9.3/10 편의 시설
  • 662 리뷰 9.3/10 청결도

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