伦敦圣詹姆斯索菲特酒店 5 星

客户意见评级 (ALL 评级) 4.8/5 3,284 评论

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伦敦圣詹姆斯索菲特酒店 - Image 1
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6 Waterloo Place, SW1Y 4AN 伦敦, 英国

描述

酒店其他优惠

  • 位置优越，信步可达伦敦的优质旅游景点

  • 标志性的美食体验，包括由 Anthony Demetre 主厨领衔的烹饪团队为您制作的米其林星级美食

  • 专享水疗中心，让身心焕发活力

  • 融入法式风情的传统英式下午茶

  • 保留原始特征的二级保护建筑

我们的客房

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酒店位置

伦敦圣詹姆斯索菲特酒店

6 Waterloo Place
SW1Y 4AN 伦敦
英国

GPS:51.50732, -0.132397

电话
传真 +44 20 7747 2210

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务
酒店附近
  • 停车

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.8/5  3,284 评论

TripAdvisor 评级  5.0/5  504 评论

卓越奖 2024

Short but memorable stay.

Tripadvisor 评级 5.0/5

thommoF 经 TripAdvisor 认证的评论

Last stop of our year end holidays in Europe from Asia to celebrate our wedding anniversary & my wife’s birthday. Helpful recommendations from knowledgeable concierge Marus on F&B place. Wonderful gesture by FO Mgr Marine in extending a late checkout allowed us to enjoy London even more on our last day before our long flight back at night.

Still the best

Tripadvisor 评级 5.0/5

traveller_constant Friends getaway - 经 TripAdvisor 认证的评论

Tragically wasn’t staying here on this occasion but couldn’t resist dropping in for cocktails at the bar. Still the best cocktails in London in my opinion, with a lovely relaxed vibe. Great service and you always feel special as a guest. Will be returning to stay in the New Year and can’t wait.

Amazing stay!

Tripadvisor 评级 5.0/5

Julie M 家庭住宿 - 经 TripAdvisor 认证的评论

We LOVED our stay! The service was next level from the moment you arrive at the front till the very end when you leave. The location was central to, easy to get to anywhere. The hotel was clean, welcoming and grand. Efficiency, punctuality & friendliness are hallmarks of their service. It was my little girls first UK trip and out of all the hotels we had stayed, this was by far the most welcoming and friendly towards children. As a 5 star hotel with such a high class status, it's often a little nerve wracking for parents bringing their children worrying they won't be very welcomed. But my goodness, I was very impressed with Sofitel London St James. She was treated like royalty everywhere she went. Her first Halloween Trick or Treating was at the hotel as they had organised an event for children, and she had a blast! She was taken to every department of the hotel to do her "trick or treat" round and she was spoilt with lollies and cuddles. It was quiet emotional as a parent to see. If we didn't have to leave to go home, we surely would have loved to stay longer. But we have found our place to stay when we return to London!! I usually name out staff who had gone above and beyond during our stay, but everyone and I mean EVERYONE went above and beyond for us, l couldn't name them all or l'd be asking for the whole staff list! Again thank you to everyone at Sofitel London St James! I couldn't have picked a better place to stay!

Bonjour, We appreciate you sharing this wonderful feedback. We are truly thrilled to hear that your stay with us was so enjoyable and memorable. It’s especially heartwarming to know that your daughter felt so welcomed and even had her first Halloween Trick or Treating experience here. Our commitment to personalised service is so important to us, and we’re delighted that you felt at ease during your time with us. We’re honoured to have been part of your daughter's first UK trip, and knowing that our team made her feel like royalty is incredibly special to hear. Thank you for choosing Sofitel London St James and we hope to see you again soon, hopefully for an even longer stay. Sincerely Marie-Paule Nowlis, General Manager

A mixed experience

Tripadvisor 评级 1.0/5

moonster49 Friends getaway - 经 TripAdvisor 认证的评论

Had a spa experience and afternoon tea with a friend. My facial was not as expected, very basic and delivered with no care and attention to my needs. The treatment was below standard for an establishment of this calibre. Very disappointing. The afternoon tea was lovely.

Thank you for taking the time to share your experience with us. We're pleased to hear that you enjoyed the afternoon tea, however we’re truly sorry that the spa treatment did not meet your expectations. We strive to deliver exceptional experiences, and it’s disappointing that we fell short on this occasion. Please contact me directly so we can discuss this matter further and work to make things right for you, Regards Todd Debreceny, Hotel Manager Todd.DEBRECENY@sofitel.com

Great experience

Tripadvisor 评级 5.0/5

HenryE543 Couples - 经 TripAdvisor 认证的评论

Although not cheap you get full value for your money, be it the reception (Jasmine is outstanding), the nice room that is not small or the excellent breakfast. The bar is well d stocked and the barmen know what they mix. We will be back for the third time when we are in London again.

Bonjour, Thank you for taking the time to share your review. It's wonderful to hear that you found great value in our attentive service, with Jasmine standing out and the comfort of your room. Moreover, your commendation of our breakfast is much appreciated as we strive to provide a delightful start to the day with a variety of fresh, seasonal ingredients. Knowing that our expertly curated St James Bar with our knowledgeable mixologists contributed to your overall experience fills us with pride. We look forward to welcoming you back again next time you are in London. Best wishes, Marie-Paule Nowlis, General Manager

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其他网络用户评价我们的酒店

  • 934 评论 9.8/10 位置
  • 1,013 评论 8.7/10 房间
  • 1,726 评论 9.5/10 服务
  • 8 评论 6.8/10 上网
  • 388 评论 7.9/10 舒适度
  • 380 评论 9/10 早餐
  • 334 评论 9.4/10 氛围
  • 300 评论 8.1/10 食物

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