伦敦圣詹姆斯索菲特酒店 5 星

客户意见评级 (ALL 评级) 4.8/5 3,268 评论

保证最优惠房价
伦敦圣詹姆斯索菲特酒店 - Image 1
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6 Waterloo Place, SW1Y 4AN 伦敦, 英国

描述

酒店其他优惠

  • 位置优越，信步可达伦敦的优质旅游景点

  • 标志性的美食体验，包括由 Anthony Demetre 主厨领衔的烹饪团队为您制作的米其林星级美食

  • 专享水疗中心，让身心焕发活力

  • 融入法式风情的传统英式下午茶

  • 保留原始特征的二级保护建筑

我们的客房

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酒店位置

伦敦圣詹姆斯索菲特酒店

6 Waterloo Place
SW1Y 4AN 伦敦
英国

GPS:51.50732, -0.132397

电话
传真 +44 20 7747 2210

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 不允许携带宠物
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务
酒店附近
  • 停车

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.8/5  3,268 评论

TripAdvisor 评级  4.8/5  596 评论

卓越奖 2025

Fabulous luxury hotel with great staff in excellent location

Tripadvisor 评级 5.0/5

CADLondon 家庭住宿 - 经 TripAdvisor 认证的评论

We had to stay here for a few days twice in quick succession because of unexpected hospital visits. I am a Diamond member and really appreciated how they pulled out all the stops to get me the rooms I wanted both times - recognising particularly that it was a difficult time. Camellia on reception/duty manager was brilliant and I thank her. Also Ryoka who did everything she could to help. Bar staff too were great - Mikey is a real asset. Any problems - go to Sally Ann in Guest Relations because I doubt there’s anything you need that she hasn’t dealt with before - lovely lady. This hotel is in a great location with St James Park, Horseguards, Trafalgar and Leicester Squares all very easily walkable. Rooms variable but the studios suites are great for disabled guests with accessible bathrooms (but not obviously so like they are in many hotels). Breakfast was very nice - plated hot food (only streaky bacon which is a shame for us Brits), good cold buffet. Food in the Bistrot was lovely. Room service was a little disappointing with overcooked slightly tough steak, bread that had clearly been left out a while and was hard on one side, average bolognese. That was a minor issue - I thoroughly recommend this hotel. Last time in London I stayed at the more expensive Raffles and I’d choose this over that anytime.

The perfect place to enjoy London

Tripadvisor 评级 5.0/5

gottfrieds530 经 TripAdvisor 认证的评论

A small luxury hotel with wonderful service in the perfect location to enjoy Londons museums, Theaters, Restaurants and Shopping.

Excellent location and staff. Rooms may vary.

Tripadvisor 评级 3.0/5

JOHN D 商务住宿 - 经 TripAdvisor 认证的评论

Great location by St James Park. Walking distance to great restaurants and sights. The rooms are nice. Staff is excellent. Everyone was friendly and helpful. The housecleaning staff was especially good. Main complaint was with the room location. For 500 pounds per night you would expect an excellent room but my room looked at the side of an adjacent building and was next to the housecleaning closet which was noisy at times. I would definitely ask to see your room first before checking in. Lastly, I was charged .50 pounds for a local call which seemed a bit trivial so ask to see your receipt to check for pesky charges.

Bonjour, Thank you for taking the time to review your experience with us at Sofitel London St James. . We’re delighted to hear your kind words about our team’s dedication and the attentive service you experienced during your stay, your recognition is sincerely appreciated. Nevertheless, we regret that certain aspects of your visit did not fully meet your expectations, and we apologise for any inconvenience this may have caused. As a historic property and being so centrally located, our rooms feature a variety of layouts and views, with our Premium Luxury Rooms and Suites offering charming views over the surrounding neighbourhood. I’m genuinely sorry we didn’t have the opportunity to address your concerns whilst you were with us, as your comfort and satisfaction are always our top priorities. With regard to the telephone charge, while a standard fee applies to all outgoing calls, we apologise if this was not made clear. We greatly value your feedback, and I regret that the 50 pence charge left a negative impression. On a positive note, we’re pleased that our central location in the heart of St James’s enhanced your London experience. Being just steps from iconic landmarks and a variety of restaurants and theatres is something many of our guests truly value, and we’re glad this added to your time with us. We hope to have the pleasure of welcoming you back for a more seamless experience in the future. Best regards and Merci, Marie-Paule Nowlis , General Manager

Smashing hotel in London!

Tripadvisor 评级 5.0/5

Richard A 经 TripAdvisor 认证的评论

If you are planning a trip to London, stay here!! Beatiful, luxury hotel in the heart of the city with everything you need within a 15 minute walk including most must see tourist sites, dining of all caregories, theatre district, and gr8 shopping. The team at Sofitel are dedicated to client service that made our stay enjoyable. Hotel impeccably clean, rooms are comfortable, and thr breakfast was delicious. We will stay here anytime we come to London!!

Bonjour, Thank you for sharing this lovely review. We’re delighted to hear that you enjoyed your time with us and that our central location in the heart of St James's, the attentive service, high standard of our housekeeping and tasty breakfast where the finest local ingredients are combined with the flair of French cuisine all helped make your stay so memorable. It’s especially rewarding to know that our team’s hospitality contributed to such a positive experience, your kind words mean a great deal to us. We truly appreciate your recommendation and are delighted to know that we will see you again at Sofitel London St James whenever you are in London. We look forward to welcoming you back for another unforgettable visit. Merci, Marie-Paule Nowlis , General Manager

Great staff/great location

Tripadvisor 评级 5.0/5

Denise S 经 TripAdvisor 认证的评论

Outstanding staff and the best possible location made for a thoroughly luxurious vacation. Each request or inquiry was handled quickly and professionally. The very short walk to the National Gallery, National Portrait Gallery and high fashion shopping created multiple delightful opportunities every day.

Bonjour, Thank you for this positive review of your stay. We are delighted that you enjoyed your time with us. Our dedicated team members take great pride in delivering exceptional hospitality, and your recognition of their professional and prompt service is truly gratifying. The prime location in the heart of historic St James's, steps away from renowned landmarks and boutiques, perfectly complements our commitment to providing a luxurious experience for our valued guests. We look forward to seeing you again on future occasions. Best wishes and merci, Marie-Paule Nowlis , General Manager

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其他网络用户评价我们的酒店

  • 960 评论 9.8/10 位置
  • 1,051 评论 8.6/10 房间
  • 1,736 评论 9.6/10 服务
  • 12 评论 8.8/10 上网
  • 393 评论 8.2/10 舒适度
  • 366 评论 8.9/10 早餐
  • 357 评论 9.6/10 氛围
  • 305 评论 8.4/10 食物

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