伦敦圣詹姆斯索菲特酒店 5 星

客户意见评级 (ALL 评级) 4.7/5 13,893 评论

安心悦界(ALLSAFE)认可酒店

+ 22 服务

酒店其他优惠

  • 伦敦西区的隐秘珍宝

  • 距离皮卡迪利马戏场、Trafalgar 广场和白金汉宫仅几分钟路程

  • 归隐,静养,重获新生

  • Best Address in London, in the heart of St James

  • Grade II listed building with original features

酒店位置

伦敦圣詹姆斯索菲特酒店

6 Waterloo Place
SW1Y 4AN 伦敦
英国

传真: (+44)20/77472210

从 15h00 办理登记入住手续

从 12h00 办理退房手续

  • PICCADILLY CIRCUS:  6路.9路.15路.23路

  • THE HAYMARKET公交车站:  6路.9路.23路.15路

  • WATERLOO PLACE公交车站:  6路.9路.15路.23路

  • PICCADILLY CIRCUS:  BAKERLOO LINE地铁线

  • PICCADILLY LINE:  PICCADILLY LINE PICCADILLY CIRCU

  • 乘飞机

    伦敦城市机场 达到 10公里 / 6.21 英里

  • 乘飞机

    希思罗机场 达到 24公里 / 14.91 英里

  • 乘飞机

    盖特威克机场 达到 46公里 / 28.59 英里

  • 乘直升机

    LONDON HELIPORT 达到 7公里 / 4.35 英里

  • 乘汽车

    M1 达到 4公里 / 2.49 英里

  • 乘汽车

    M20 达到 9.5公里 / 5.9 英里

  • 乘汽车

    M4 达到 8公里 / 4.97 英里

  • 乘火车

    ST PANCRASS 达到 2.5公里 / 1.55 英里

  • 乘火车

    滑铁卢站 达到 2公里 / 1.24 英里

  • 乘火车

    维多利亚站 达到 2.5公里 / 1.55 英里

GPS:51.50732, -0.132397

酒店服务

办理登记入住手续 - 从 办理退房手续

概要
  • 停车
  • 餐厅
  • 可供轮椅出入的酒店
  • 护理
  • 无限网络
  • 早餐
  • 酒吧
  • 会议室

Wild Honey St James

主厨 Anthony Demetre 对 Wild Honey 进行了重新设计和构想,然后把此概念带到了 St James......休闲餐厅全天开放,供应使用当地时令农产品烹饪的现代欧式菜肴。由于政府限制,餐厅暂时关闭

我们的客房

在我们的 183 间豪华伦敦酒店客房内,体验艳丽的色彩方案、绒毛般柔软的豪华床具、先进的高科技和爱马仕 (Hermès) 洗浴用品。只需预订连通房,就能轻松享受家庭房的便利。

您的会议和活动

我们的会议室

  • 会议室数量:14

  • 最大面积:195 平方米

  • 最大容量:200 个人

  • 最大宴会容量:120 个人

了解更多信息

伦敦圣詹姆斯索菲特酒店
的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级 4.7/5

13,893 评论

TripAdvisor 评级 4.5/5

4,960 评论

2021 TripAdvisor 卓越认证
卓越奖 2021

Royalty

Tripadvisor 评级 5.0/5

RogerMillsLewis 19/01/2022 经 TripAdvisor 认证的评论

Although we’re not royalty, we we treated by absolutely everyone as if we were! All the Sofitel team were amazing and the hotel itself, stunning! Make sure your stay includes the breakfast, delicious.

Poor service…

Tripadvisor 评级 4.0/5

Octavian1977 05/12/2021 经 TripAdvisor 认证的评论

We have been there end of November, and the service was not as expected. As an Accor platinum member, this is the only hotel where I was never upgraded, considering that the hotel was not full is unacceptable. At the checkout I explained them for half an hour the difference between debit and credit card, and when a manager (Marion) finally arrived it seemed they understood… but no.. they did not… and have charged my stay twice, and now I am loosing time with the bank and the hotel to solve this. A bad experience, a good location but poor staff… go for other London hotels.. there are plenty at this price range .. more that 600£/night.

Dear Octavian1977, as a valued ALL platinum guest it is particularly disappointing to hear your feedback. We do indeed have limited availability in the higher room categories but always prioritise loyal guests for complimentary upgrades whenever possible. After checking with the team please rest assured you were only physically charged once here at the hotel and am sorry for any misunderstanding. Regards Marie-Paule Nowlis, General Manager

Sofitel St James

Tripadvisor 评级 5.0/5

Curiosity43099 04/12/2021 经 TripAdvisor 认证的评论

Our first visit to this Sofitel. Our usual London Hotel is Renovating. From the moment we arrived.. the Bellman, Reception, all welcomed . Our 2nd Day Test was waiting for us with Reception( made the process seamless)..the Lovely Room. Hotel was lovely.. great Doors.. made the Room perfect ..no noise from other Doors. Great Holiday Decirations and a Great Bar for a Drink at the end of a long day.

Dear Curiosity 43099, we are delighted you chose us, thank you and we hope to welcome you back again in the future Seasons greetings and best wishes Marie-Paule Nowlis, General Manager

A good place to stay

Tripadvisor 评级 5.0/5

PhiGAff Business - 10/11/2021 经 TripAdvisor 认证的评论

Good location, great room, friendly service, excellent cooking in combination with good pace of service made lunch in the restaurant a real pleasure. All in all a very positive experience. I shall most certainly stay at this hotel again in the not too distant future.

Bonjour. Thank you so much for such a kind review. I was so glad to see that you have enjoyed our Wild Honey St James restaurant and our chef Anthony Demetre cuisine. The whole team and I look forward to welcome you back very soon. Kind regards, Marie-Paule Nowlis General Manager

Amazing Family Stay

Tripadvisor 评级 5.0/5

BeeZee10 02/11/2021 经 TripAdvisor 认证的评论

Service was fantastic all through! Location, amenities and breakfast were great. A huge shout out to the concierge running the afternoon/night shift, they made our stay extra special with their attention. I would definitely return to this property.

Bonjour, Thank you so much for taking the time to share such a positive review. It was a great pleasure to welcome you and for our Gold Key concierge team to assist you. I look forward to welcoming you back again soon. Kind regards, Marie-Paule Nowlis General Manager

Great building in a great location

Tripadvisor 评级 5.0/5

michaelholt127 Business - 30/10/2021 经 TripAdvisor 认证的评论

Exceptional quality of exterior and interior. Clean, tidy and well laid out rooms. The breakfast and the service were also of the highest quality. I would have no hesitation staying t this hotel again.

Bonjour, it is a pleasure to hear that you found the breakfast and service in particular of such high quality. Looking forward to welcoming you back again soon. Marie-Paule Nowlis General Manager

All very good

Tripadvisor 评级 5.0/5

N4163ZRmax Business - 18/10/2021 经 TripAdvisor 认证的评论

Room v nice Bathroom also. Comfortable bed. No traffic noise Staff friendly, and courteous. Breakfast excellent, BUT.....I'm still waiting for a receipt via e mail, so my expense claim is seriously delayed

Bonjour, It is a pleasure to hear that you enjoyed your stay and all was very good. I trust your invoice has since been received and we hope to welcome you back again in the future. Regards Marie-Paule Nowlis, General Manager

Second home

Tripadvisor 评级 5.0/5

stevo1965 17/10/2021 经 TripAdvisor 认证的评论

From the second you walk through the door you are made to feel right at home, every member of staff in the hotel go above and beyond, every member of staff knew my name, I would recommend this hotel to everyone, it’s perfectly placed to explore London, and the rooms are finished to a very high standard, we can’t wait to go back for our next stay

Bonjour, Thank you so much for taking the time to leave such a positive comment. We hope to have the opportunity of seeing you again soon. Warm Regards, Marie-Paule Nowlis

Great Hotel but Bar Shut!

Tripadvisor 评级 4.0/5

Declan M Business - 03/10/2021 经 TripAdvisor 认证的评论

I've stayed at Sofitel St James half a dozen times, and it's among my favourite hotels in London. I was looking forward to this particular stay as a post-pandemic treat. Things were mostly excellent as always, helpful staff, an upgrade because of my Diamond membership, and a generous late checkout. However, my stay was on a Tuesday and Wednesday nights, and I was disappointed to be told that the hotel bar was shut for those two evenings, Tuesday and Wednesday. It had been open the previous evening, and I was assured that it would reopen the day after I checked out (not much good to me!) I've always enjoyed a pre-dinner cocktail at the bar, and sometimes sit there for an hour to read my book, and I expected that facility on this occasion. The staff were apologetic, and served me a drink in the restaurant area, not nearly as nice, beside swing doors to kitchen with a not so nice view of a rubbish container. Sofitel should do better at this price point. Let's hope things will be better when I next stay. Apart from this issue, I really like the hotel. It still gets four stars.

Dear Guest, Thank you for your previous comments. I hope we have the opportunity to welcome you again for an even better experience following the renovation of our hotel in 2019 and the many improvements we have put in place over the years. Kind regards, Marie-Paule Nowlis General manager

Delightful Stay

Tripadvisor 评级 5.0/5

Destination294306 29/09/2021 经 TripAdvisor 认证的评论

We really enjoyed the Sofitel St James. From arrival to departure, all was excellent. Attentive staff who were so helpful, very good cuisine, very clean surroundings, and a great location. Thank you very much to everyone for making our stay so enjoyable.

Bonjour, Thank you for taking the time to share such a positive feedback. It was a real pleasure for the team and I to welcome you during your London trip. I hope we will have the opportunity to seeing you back again soon. Kind regards, Marie-Paule Nowlis General Manager

An excellent experience at the hotel

Tripadvisor 评级 5.0/5

MBG8 23/09/2021 经 TripAdvisor 认证的评论

We had an excellent mini sejour at the Sofitel St James. The location is very central and convenient for shopping and visiting attractions on foot. Our welcome on arrival was exceptional (Marion, guest relations manager, was particularly attentive and welcoming). Our room had been very tastefully refurbished, and was spacious, clean and extremely comfortable. We could not fault the other facilities that we used (restaurant, fitness suite and pavement/terrace cafe (a very good addition to the hotel's facilities).

Bonjour, Thank you so much for taking the time to leave such a positive comment. It was a true pleasure for Marion and the rest of the team to welcome you at Sofitel London St James. We hope to have the opportunity of seeing you soon. Warm Regards, Marie-Paule Nowlis

short stay in St James Sofitel

Tripadvisor 评级 5.0/5

J5883SNmikew 08/09/2021 经 TripAdvisor 认证的评论

A really superb hotel , situated in an excellent part of london for getting about and using public transport. The staff in gthe hotel really know about good service and from the pavement outside to checkout , you are well looked after. We have used this hotel a few times and it is one of the best in London and we would highly recommend it .

Bonjour, Thank you so much for your kind review. It is always a pleasure to be welcoming you back. I was very glad to see that you are enjoying our Wild Honey St James Terrace as well as the rest of our outlets and services. We look forward to seeing you back again very soon. Kind regards, Marie-Paule Nowlis General Manager

a great. stay in StJames

Tripadvisor 评级 5.0/5

Luc H 01/09/2021 经 TripAdvisor 认证的评论

We (my wife and one of our daughters) stayed in the Sofitel for 8 days. Not only is the location great and are the rooms very comfortable to stay in, but even more importantly everyone in the staff was very professional, correct and helpful. We will be back and can only recommend to use the hotel as your very comfortable base if you need to be in central London

Bonjour, It was a pleasure to be welcoming you and your family during your week in London. Thank you very much for taking the time to share such a positive feedback, it is truly appreciated by all our team. We look forward to welcoming you back soon. Kind regards Marie-Paule Nowlis General Manager

Outstanding Team and Location

Tripadvisor 评级 5.0/5

Stuart G 30/08/2021 经 TripAdvisor 认证的评论

My journey through every component part of this hotel was sublime, I was looked after in every way by the team. I fly back into London at the end of December and the Sofitel, St James will be at the top of my list as i begin to plan the trip. Thanks to all you of you xxxx

Bonjour, Thank you so much for such a positive feedback. It was a pleasure for our team to welcome you and we of course look forward to seeing again in December! Kind regards, Marie-Paule Nowlis General Manager

An excellent hotel

Tripadvisor 评级 5.0/5

LINDAB426 30/08/2021 经 TripAdvisor 认证的评论

Brilliant staff and great service. We were made to feel so very welcome. We received a message to let us know the room was ready and then another to check that everything in the room was ok. Every member of staff was friendly and professional and offered assistance.

Dear Linda, Thank you so much for such a kind review. It was a pleasure for our team to welcome you and help make your stay with us so enjoyable. I do hope we will have the pleasure of welcoming you back soon. Kind regards, Marie-Paule Nowlis General Manager

A beautiful hotel with first rate service

Tripadvisor 评级 5.0/5

julie c 15/08/2021 经 TripAdvisor 认证的评论

What a fabulous place. Beautiful decor in public areas with fresh flowers and a wonderful signature scent throughout. Large and newly decorated bedrooms with all the amenities you need. Everything exudes class yet the atmosphere is relaxed and friendly, always maintaining a professional air and a customer centred approach. We loved our stay and extended it by a further day then rebooking for a birthday gift for my son later this month. The spa was also of a high standard with the attention to detail making a difference. The location of the hotel makes it easy to get around London whether on foot or by cab. We will not hesitate to stay again.

Dear Julie, Thank you so much for such an outstanding review, It was a true pleasure for the team and I to welcome you and help make your London trip memorable. I look forward to welcoming you back again soon. Kind regards, Marie-Paule Nowlis General Manager

Excellent stay

Tripadvisor 评级 5.0/5

TeamGB-SE 29/07/2021 经 TripAdvisor 认证的评论

Another fantastic stay at this hotel. We find this location to be excellent with easy access to the city centre, beautiful buildings around and St. James' park across the street for walks. Room was fantastic as was the food, and the bed was incredibly comfortable, but the outstanding aspect was the warm welcome and flawless service from every one of the staff we encountered throughout our stay. Hard to think how it could have been any better.

Bonjour, Thank you so much for such an amazing review. It was a pleasure for our team to welcome you and help you enjoy your stay with us to the maximum. I do hope we will have the pleasure of welcoming you back very soon. Kind regards, Marie-Paule Nowlis General Manager

The best service!

Tripadvisor 评级 5.0/5

nimbusphotographic 21/07/2021 经 TripAdvisor 认证的评论

The staff all offered service above and beyond what was expected. personally written card from reception, champagne from the spa staff and more. Made our stay feel incredibly special. Hotel itself was gorgeous and the central location made it perfect for exploring. Even though our room overlooked the square, it was very quiet during the night. I would recommend this hotel unreservedly.

Bonjour, Thank you very much for your kind review. I was so glad to see that our team has managed to make you stay with us so special and enjoyable. I do hope we will have the pleasure of welcoming you back very soon. Kind regards, Marie-Paule Nowlis General Manager

short stay in Sofitel London

Tripadvisor 评级 5.0/5

J5883SNmikew 04/11/2020 经 TripAdvisor 认证的评论

This hotel is nothing short of superb, the staff greeted us before we got in and made us feel very special from that moment onwards. The room was ready early and we had been upgraded due to our status with Accor. The staff always make the difference and they couldnt have treated us better. The room was exquisite and very very comfortable . We would recommend this hotel if staying in London its far abopve the rest

Dear J5883SNmikew, Thank you so much for such a raving review. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I truly hope we will have the pleasure of welcoming you back soon. Kind regards, Marie-Paule Nowlis General Manager

Anniversary event

Tripadvisor 评级 5.0/5

Tora S 03/11/2020 经 TripAdvisor 认证的评论

We booked the hotel to celebrate our Wedding Anniversary. In these strange times we could not have asked for a warmer welcome, we were treated like royalty and every member of staff made us feel incredibly welcome. The service was outstanding, the hotel was covid ready, the food was amazing. Can't wait for my next anniversary so we can come again.

Dear Tora, Thank you for your outstanding review. It was a great pleasure to welcome you at Sofitel London St James and help you celebrate your anniversary. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We look forward to seeing back soon, Kind regards, Marie-Paule Nowlis General Manager

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