伦敦圣詹姆斯索菲特酒店 5 星

客户意见评级 (ALL 评级) 4.8/5 3,144 评论

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描述

安心悦界(ALLSAFE)认可酒店

酒店其他优惠

  • 由 Pierre-Yves Rochon 精心设计的客房

  • "安心悦界"认证代表我们的清洁和防护标准

  • 标志性的美食体验,包括由 Anthony Demetre 主厨领衔的烹饪团队为您制作的米其林星级美食

  • 位置优越,信步可达伦敦的优质景点

  • Grade II listed building with original features

我们的客房

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酒店位置

伦敦圣詹姆斯索菲特酒店

6 Waterloo Place
SW1Y 4AN 伦敦
英国

GPS:51.50732, -0.132397

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务
酒店附近
  • 停车

WILD HONEY ST JAMES

索菲特酒店的米其林星级餐厅 Wild Honey St James 将经典的法国烹饪技术与优质的英国时令食材相结合。餐饮服务时间,午餐周三周五 12:00 至 14:30,晚餐周二周六 17:00 至 21:30,Wild Honey 酒吧周三至周六中午 12:00 至晚上 11:00。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.8/5  3,144 评论

TripAdvisor 评级  5.0/5  417 评论

卓越奖 2023

Perfect

Tripadvisor 评级 5.0/5

Sersis1 经 TripAdvisor 认证的评论

An amazing experience at Sofitel Saint James! The staff was outstanding and the hotel’s location was superb. We are grateful for the exceptional service and warmth we experienced during our stay. We’ll definitely return on our next visits to London!

Bonjour, It is a pleasure to receive such a positive review. We're thrilled to hear that the team made such a memorable impression on you and that our central location was so convenient for your visit to London. It's so gratifying to know that our dedication to service and warmth is recognised and appreciated by our guests. We look forward to seeing you again on many more occasions. Best wishes and merci, Marie-Paule Nowlis, General Manager

They should write the book on customer service

Tripadvisor 评级 5.0/5

Tour45437523864 经 TripAdvisor 认证的评论

I was there in late February with my wife for a few nights. The location of the hotel is perfectly located between Buckingham Palace and Piccadilly Square. There are great restaurants in the area, all in short walking distance as well as shopping and entertainment. The rooms were manicured, clean and well appointed. My wife and I travel quite often and were quite impressed with the level of customer service from all of the staff, from the concierge who made all of our last minute restaurant reservations, to the door men who greeted us by our name with a smile and were amazing gentlemen. Christina who works in hospitality left us handwritten notes in our room, very pleasant young lady. Overall, we appreciated such great customer service, and can't wait to return. Btw, the food was very good at the hotel too.

Bonjour, It is a pleasure to receive such a glowing review and its delightful to hear that our central location served as the perfect base for your London adventure. We take pride in maintaining the high standards of cleanliness and presentation in all our rooms, and it's rewarding to know that this contributed to the enjoyment of your stay. Our team strives to deliver exceptional service, and it's wonderful that you felt welcomed and well-cared for throughout your visit. Your kind words about Christina and our concierge service truly warm our hearts, and we're so pleased that you enjoyed dining with us too. We can't wait to see you on your next visit! Best wishes and Merci, Marie-Paule Nowlis, General Manager

Wonderful stay!

Tripadvisor 评级 5.0/5

Isabelle S 经 TripAdvisor 认证的评论

I had a wonderful stay at Sofitel with my parents. The room & bathroom were very spacious and clean. All the staff were super nice as well. We really enjoyed breakfast our last day. Products tasted very fresh and everything was well presented. The spa was relaxing. We finished our stay with a nice drink in the bar. Would definitely recommend to stay here!

Bonjour, Thank you so much for taking the time to share your opinion of your stay with us. We're delighted to hear that you found your room and bathroom spacious and clean, reflecting our effort to provide comfortable and well-maintained accommodations. It's also wonderful that our team's friendliness contributed to a memorable stay for you and your parents. We take pride in the freshness and presentation of our breakfast offerings, and it's gratifying to know that it was a highlight of your morning. Your kind words about our spa are much appreciated, as we strive to create a relaxing environment for our guests, and we're thrilled that you enjoyed the St James Bar. We look forward to welcoming you back again soon for a return visit. Best wishes and merci, Marie-Paule Nowlis, General Manager

Fabulous Hotel

Tripadvisor 评级 5.0/5

Suzy B 经 TripAdvisor 认证的评论

Fabulous hotel. The staff are very friendly & professional. Lovely bedroom & beautifully decorated. The St James Bar has a lovely atmosphere. Great selection for breakfast & excellent service by a waiter called Lois. We will definitely stay again.

Bonjour, It is such a pleasure to receive such a positive review. We're thrilled to hear that you enjoyed the friendly and professional demeanour of our team, as well as the lovely ambience and decor of our rooms. It's wonderful that you had a great experience at the St James Bar and found our breakfast selection to your liking, with Luis and the team providing excellent service. Our aim is always to offer a memorable experience, and we're so glad that we could achieve this for you. We look forward to seeing you again on future occasions. Best wishes and merci, Marie-Paule Nowlis, General Manager

The Only Hotel I Will Ever Use Again In London

Tripadvisor 评级 5.0/5

993mariagh 经 TripAdvisor 认证的评论

This hotel experience was by far the best ever. We've had luxury experiences before, including the top penthouse suite at the Bellagio Hotel in Las Vegas but the treatment we received here was simply unmatched. The reception we received the moment we walked in with Ornella, Violeta, Adela, Rika, Christina, a gentleman from Spain/Columbia can't remember his name, and Matthias made us feel like royalty. They all listened intently to our responses to their gentle questions about our stay, our wishes and our plans and did whatever they could to accommodate us. Next, the concierge staff that was led by Giomaria, (Another gentleman from Hungary, cannot remember his name), Na Jib, and Abrajaim, was so very helpful from suggesting itineraries to mapping out our journeys. Our stay would have been completely different without the people mentioned above over the course of 5 days. The restaurant staff again, was incredible including Panos, Tina, Luis from Spain, another Luis and two lovely ladies from India. They sat us down and made sure we were happy with our table, brought us anything we wanted and made sure our order was 100% correct. Again, this was the most professional, the most proud and the most helpful staff I've ever had and I have traveled and stayed at many hotels over the course of many years. The room amenities were top notch from the bedding to the way the room was prepared for us every day. Everything was cleaned perfectly, the bath and shower were totally satisfying and on top of everything else, the location was beyond what I was expecting. We were walking distance from at least two theaters, the king's residence, the prime minister's residence, lovely walks, historical sites and the list goes on and on. I will always return to this hotel or I won't travel to London England, period. Thank you everybody, Ruben Southern California USA

Dear Ruben, Thank you so much for sharing your amazing feedback of your stay with us. We're delighted to hear that our team members made you feel like royalty with their attentive service. It's wonderful to know that our concierge team provided such valuable assistance in enhancing your London experience as there is so much to choose from. Your kind words about the restaurant team too and their impeccable service are greatly appreciated. We take pride in the luxurious amenities of our rooms, and it's rewarding to know that you found the bedding and cleanliness to be top-notch. Our central location is indeed a highlight, and we're glad it contributed to the convenience and enjoyment of your stay. Rest assured, we aim to maintain the high standards you experienced, from the comfort of our Sofitel MyBed™ to the charm of our historic building. We hope to welcome you back again soon and thank you again for your detailed comments and recognition of our wonderful team. Best wishes and Merci, Marie-Paule Nowlis, General Manager

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其他网络用户评价我们的酒店

  • 859 评论 9.9/10 位置
  • 972 评论 8.5/10 房间
  • 1,669 评论 9.4/10 服务
  • 9 评论 7.4/10 上网
  • 379 评论 8/10 舒适度
  • 362 评论 8.8/10 早餐
  • 310 评论 9.4/10 氛围
  • 300 评论 8/10 食物

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