Sofitel London St James 5 星

客户意见评级 (ALL 评级) 4.8/5 3,169 评论

保证最优惠房价
Sofitel London St James - Image 1
Sofitel London St James - Image 2
Sofitel London St James - Image 3
Sofitel London St James - Image 4
6 Waterloo Place, SW1Y 4AN 伦敦, 英国

描述

酒店其他优惠

  • 位置优越，信步可达伦敦的优质旅游景点

  • 标志性的美食体验，包括由 Anthony Demetre 主厨领衔的烹饪团队为您制作的米其林星级美食

  • 专享水疗中心，让身心焕发活力

  • 融入法式风情的传统英式下午茶

  • 保留原始特征的二级保护建筑

我们的客房

Take advantage of our Flight + Hotel offers

Discover
Discover

酒店位置

Sofitel London St James

6 Waterloo Place
SW1Y 4AN 伦敦
英国

GPS:51.50732, -0.132397

电话
传真 +44 20 7747 2210

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 不允许携带宠物
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务
酒店附近
  • 停车

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.8/5  3,169 评论

TripAdvisor 评级  4.8/5  655 评论

卓越奖 2025

The Staff, the Hotel, the Restaurants - All Superb!

Tripadvisor 评级 5.0/5

Kristen J 经 TripAdvisor 认证的评论

From the moment we arrived, we were treated with grace, kindness and warmth. The staff made us feel like we were "at home." The concierge was excellent and provided wonderful recommendations. The genuine warmth we felt from the entire staff was just fantastic. Our room was comfortable and quiet. Any need we had - extra towels, etc was attended to immediately. Loved the mulled wine in the lobby! This was our first trip to London, and the location of the Sofitel St. James made it easy to walk almost anywhere. We were spoiled by the hotel and the staff, and we definitely will be back!

Bonjour, Thank you for sharing your experience with us. We are thrilled to hear your time at Sofitel London St James left such a delightful impression. It is truly heart warming to know our warm welcome made you feel at ease from the moment you arrived. Our dedicated team takes great pride in offering attentive care and thoughtful touches. Your kind words about our concierge’s recommendations and the comfort of your room designed by Pierre Yves Rochon mean the world to us. We’re equally pleased that our prime location allowed you to explore Londons iconic landmarks with ease. We look forward to welcoming you back for many more memorable stays. Merci, Marie-Paule Nowlis, General Manager

Until next time!

Tripadvisor 评级 5.0/5

Canucklehead 经 TripAdvisor 认证的评论

Had the pleasure to stay at the Sofitel St. James on two separate occasions within the span of about a week, and was looking forward to my stay after a stellar experience last November. I was not disappointed! I won't get into the weeds on this one in terms of detail, only take this review to acknowledge the fantastic staff at the St. James. A warm welcome, a surprise upgrade (thank you!), and cordial and professional interactions with all of the staff. I say it many times, a property can have its shortcomings, but excellent staff and customer service will overshadow these things every time and make me want to return. And I can't wait to return to the Sofitel St. James!

Bonjour, It is an absolute pleasure to receive such a positive review. We are thrilled to hear your time at Sofitel London St James met your expectations once again. It brings us joy to know our dedicated team made your stays memorable with their warm hospitality and thoughtful gestures. Your kind words about the seamless service and comfortable rooms designed by Pierre Yves Rochon truly motivate us to continue delivering exceptional experiences. We look forward to seeing you again on many more occasions. Best wishes and merci, Marie-Paule Nowlis, General Manager

From check in to check out I had the most amazing experience.

Tripadvisor 评级 5.0/5

Penny C 经 TripAdvisor 认证的评论

From the moment I walked in to Sofitel I had the best experience, wonderful greeting, amazing room, fantastic cocktails and delicious food. Complimentary glass of fizz as I was celebrating my birthday!

Bonjour, Thank you for sharing this lovely review. We're delighted you enjoyed a memorable stay at Sofitel London St James. It's wonderful to hear our team made such a positive first impression and that you appreciated the thoughtful touches throughout your visit. We take pride in crafting special moments for celebrations like birthdays and are thrilled our variety of dining offerings and chic rooms designed by Pierre Yves Rochon added to your enjoyment. Thank you for choosing us and we look forward to welcoming you back again in the future. Merci, Marie-Paule Nowlis, General Manager

Amazing afternoon tea, excellent allergy options.

Tripadvisor 评级 5.0/5

Vicky K 经 TripAdvisor 认证的评论

I wanted to share that we had the most amazing afternoon tea in The Rose Lounge this weekend to celebrate my mums 70th Birthday. The whole team were so attentive and could not have been more welcoming. We had a mix of dietary needs within the group and nothing was too much trouble. The chef was incredible at making sure allergies were catered for, but without losing the magic of the theme. Beautifully decorated hotel for the festive season. Cherished memories. Thank you all.

Bonjour, We appreciate that you have shared your opinion of your visit to our charming Rose Lounge We are thrilled you chose Sofitel London St James to celebrate such a special occasion. Our team takes great pride in creating memorable moments through attentive service and thoughtful touches. We're particularly pleased that our pastry chef, Lerrick, and his team could craft allergy-friendly options that maintained the magic of our Phantom of The Opera afternoon tea. The festive decorations add to our historic charm, and we're delighted they contributed to your cherished memories of this milestone celebration. We look forward to welcoming you back again in the future Merci, Marie-Paule Nowlis, General Manager

Unwelcoming Arrogant reception team

Tripadvisor 评级 1.0/5

Coastal28005348006 经 TripAdvisor 认证的评论

The hotel might be great but the team at the entrance was pretty rude. I was waiting to meet with my business partner and the reception team was very annoyingly asking me to move away and giving me the odd arrogant looks as if I was doing something wrong. In the end I felt Un welcomed and had to leave as could not stay at the lobby area. It really ruined it for me, don’t think would go back or recommend this venue. The bar service team was very nice instead.

Thank you for sharing your feedback. We are truly concerned to hear about your experience as we are normally known for providing a warm welcome, and this falls far below the standard of service we aim to offer. We appreciate you highlighting the St James Bar team’s hospitality and will be sure to share your kind words with them. To help us address this properly with our team, we would be grateful if you could contact us directly to provide any additional details. Your feedback is extremely valuable in helping us improve. Sincere apologies Marie-Paule Nowlis, General Manager

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 954 评论 9.8/10 位置
  • 998 评论 8.5/10 房间
  • 1,678 评论 9.6/10 服务
  • 9 评论 7.1/10 上网
  • 367 评论 9.5/10 氛围
  • 363 评论 8.3/10 舒适度
  • 338 评论 9.3/10 早餐
  • 285 评论 8.2/10 食物

支持方 Trustyou

我们在附近的其他酒店

我们位于 伦敦 的所有酒店

价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。