伦敦圣詹姆斯索菲特酒店 5 星

Another fantastic stay at this hotel. We find this location to be excellent with easy access to the city centre, beautiful buildings around and St. James' park across the street for walks. Room was fantastic as was the food, and the bed was incredibly comfortable, but the outstanding aspect was the warm welcome and flawless service from every one of the staff we encountered throughout our stay. Hard to think how it could have been any better.

The staff all offered service above and beyond what was expected. personally written card from reception, champagne from the spa staff and more. Made our stay feel incredibly special. Hotel itself was gorgeous and the central location made it perfect for exploring. Even though our room overlooked the square, it was very quiet during the night. I would recommend this hotel unreservedly.

This hotel is nothing short of superb, the staff greeted us before we got in and made us feel very special from that moment onwards. The room was ready early and we had been upgraded due to our status with Accor. The staff always make the difference and they couldnt have treated us better. The room was exquisite and very very comfortable . We would recommend this hotel if staying in London its far abopve the rest

We booked the hotel to celebrate our Wedding Anniversary. In these strange times we could not have asked for a warmer welcome, we were treated like royalty and every member of staff made us feel incredibly welcome. The service was outstanding, the hotel was covid ready, the food was amazing. Can't wait for my next anniversary so we can come again.

地點便利 , 員工熱誠 , 屋間舒適!

excellent place to stay, staff some welcoming, noting was to much trouble, customer service was excellent, would recommended the hotel to all, great location and access to all attraction, tube station nearby which give good access to all of London

酒店前台很用心 会了解顾客的出行需求 礼宾部也完美 出酒店时会询问是否叫出租车

I cannot even say "As usual" because my stay was more than "as usual"! An incredible upgrade! And such a warm welcome back and so many sweet moments throughout the week... Thank you so much to all of you!

再次來这里住，但是早餐选择变少了，刚装修的味道还是太重，前台人员服务态度很好。外场服务人员卻没有幫忙提行李。

The hotel is well situated. Rooms nicely decorated. If you want a room with a view you have to book at least a Premium luxury room. The bathroom is "English style" - the two sink taps function in the opposite way of normal once etc. The bar is pleasant and not too noisy. Personnel very nice.

We chave stayed in this hotel many times now, it just seems to get better everytime we stay .The rooms are perfect and the staff are amazing from check in to check out ,always happy to help in anyway. We are looking forward to our next visit

This was probably our 5th times staying at Sofitel St James. The hotel staff never fail to impress us from the check in to the check out process. We also been upgraded to Junior Suite during our recent stay and given late check out (we are a gold member All Accor). Having the flight cancelled for one night from Italy and get an upgrade at London gave us a high level of comfort and relief that we are looked after. I would also praise the concierge staff who worked exceeding my expectation by taking my lose snap button jacket to the repairer and get it done the next day. I would comfortably say Sofitel is my London "home". Some of our friends wondering why we like visiting London so often. One of the reason is because of the experience we had at Sofitel St James and we will return soon.

Great location close to Soho, the Buckingham Palace, and Trafalgar Square. Fantastic staff, clean, comfortable, and modern room, with a great view. The food is amazing at the restaurant with great staff and excellent customer service, the tea time area “the rose lounge” is fantastic with excellent staff service and a great harp player. No forgetting the bar with incredible cocktails and excellent staff always willing to help.

Superb hotel for a multigenerational Christmas break in London. Faultless service from the doormen and bellboys, check in staff, restaurant service and housekeeping. The hotel has been recently lightly refreshed in terms of decor without losing its former charm and elegance. Amenities and spa are excellent but it is the courteous, authentic staff who made the stay worthwhile. No request was too hard, there was always a smile and a greeting and we were made to feel always welcome and valued. Merci!

We have been to London about 20 times and have ended up at the Sofitel most often in recent years. We like the value of the medium sized rooms. The location is excellent. If you like to walk you can spend a week without using the underground. The staff are helpful and obliging.