Novotel Hong Kong Citygate

Customer review rating (ALL Rating) 4.4/5 999 reviews

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Description

Hotel extras

  • Easy access to Hong Kong Disneyland, NP360 Cable Car and AsiaWorld-Expo

  • Large outdoor swimming pool and 24-Hour Fitness Centre

  • Directly connected to the Citygate Outlet Mall and Tung Chung MTR Station

  • Free airport shuttle from 6 am to 11.40 pm, every 20 minutes. T1, Car Park area 1 - Bays 11-14

  • Meeting facilities with natural daylight

Our accommodation(s)

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Hotel location

Novotel Hong Kong Citygate

51 Man Tung Road, Tung Chung
HONG KONG
Hong Kong SAR, China

GPS:22.291456, 113.943207

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  999 reviews

TripAdvisor Rating  4.5/5  5,284 reviews

Certificate of excellence 2024

Nice View

Customer review rating 4.0/5

Cheng X. Couples - Confirmed reviews ALL

a very short stay in Novotel Hong Kong Citygate and the 1st time in this Hotel. very nice view and clean room.

Well located

Customer review rating 4.5/5

Jerams Couples - Confirmed reviews ALL

Is well located with free transfer service to hotel/airport every 20 mins. Easy access to outlet shopping. Staff helpful and friendly.

Dear J., We very much appreciate your comments regarding your stay at the Novotel Hong Kong Citygate. We hope your next visit will be as pleasant as the previous one. Sincerely, Johnny Ng Director of Front Office

Excellent service

Customer review rating 5.0/5

Sirichai Couples - Confirmed reviews ALL

I am very happy with staffs. He helps me check in early. All room facilities are really perfect. Breakfast is good. The location is very convenient to go shopping, airport, and Nong ping. I recommend all guests to visit here again.

Dear Sirichai, We very much appreciate your comments regarding your stay at the Novotel Hong Kong Citygate. We hope your next visit will be as pleasant as the previous one. Sincerely, Johnny Ng Director of Front Office

Ok

Customer review rating 2.5/5

Pj Business - Confirmed reviews ALL

Need more improve

Dear Pj, Thank you for taking the time to tell us about your experience at the Novotel Hong Kong Citygate. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Johnny Ng Director of Front Office

Worth to come back again

TripAdvisor rating 4.0/5

felimariem TripAdvisor review

I highly recommendvthis hotel. Nice location, good service and worth the price. When we availed of the breakfast buffet, breakfast buffet from 830 to 10am is only $100. They also have 50% dinner buffet which we were not able to avail. We will come back to this hotel.

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Other web-users rate our hotel

  • 2,256 reviews 9.6/10 Location
  • 1,725 reviews 6.9/10 Room
  • 1,803 reviews 8.8/10 Service
  • 29 reviews 8.7/10 WiFi
  • 586 reviews 7.7/10 Cleanliness
  • 535 reviews 8.4/10 Food
  • 505 reviews 6.1/10 Amenities
  • 366 reviews 7.5/10 Breakfast

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