ibis Moscow Dynamo Hotel 3 stars

While I book a room for two nights 12-14.01 your specialists send a booking for 4150RUB breakfast if included per night. When I did check out, receptionists provided to me two separate receipt 3400RUB for night and separate 750RUB for breakfast. I asked them to correct the receipt, but they told me that it is accountable document and they do not have possibility to correct it. I asked them to cancel this document and to prepare the correct one, but they refuse my proposal, they even did not excuse. I discussed this situation to my assistant who booked the room in your hotel and we decided never ever stay in your hotel and also all our employees will never again stay in your hotel.

What I liked: - polite staff in both front-desk and restaurant - clean and fresh-looking room - very good housekeeping service (there was a single issue with soap replenishment, but it was sorted rather quickly) - nice breakfast (we took just one, as we preferred to dine out in the city, but it was good value) - compliance with anti-COVID measures what needs to be fixed: - internet (literally, issued to connect every day. Please, check with Ibis Paveletskaya how they deal with this) - I would still offer bottles of water (at least on arrival) for Accor members - since the CRM was down on the day of arrival, there were issues with recognition of benefits (still, got it sorted). And there was no internet on the day of arrival. - construction works nearby made commute a bit worse (though, no wrongdoing of the hotel here - it's just the fact to consider).

For such a discount I would live there on the regular basis

Friendly helpful staff

good

The experience in the hotel was great and very lovely. Ill add a couple of notes to be kindly considered, if possible: 1. The place is well located. However, I will recommend to make the Hotel Name Sign outside in English language a bit bigger. For guests who don't speak Russian will be very useful. 2. Simple mini bathroom suppliers (Toiletries, e.g. mini shower gel, shower cap, etc), will be great to add. 3. Adding mini kettle inside the room is great, despite of the nice idea to have it outside.

I stayed for 3 nights in December. Quick check in and check out, good and quiet sleep, tasty espresso downstairs and friendly staff. Location was convenient for my purposes, but could be a bit of walk for those who rely on subway. Perfect for a short business trip.

Good hotel in a comfortable location, really interesting and abundant breakfast even if there is never the possibility to have fried eggs. People that work at the Ibis Dynamo are really well mannered and polite

I've got mixed feelings after staying at this property. What I didn't like are "dirty" - colored carpeting and smaller than expected room size. In addition, the table football in the lobby sits next to computers so when someone plays the football it's too loud and nearly impossible to work on the computers. Finally, there is a construction site near the property.

Very Good Hotel, Check-in and Check out very fast, Hotel very clear and very good price / quality. I am very satisfied of this hotel. Very complete Breakfeast and restaurant is correct. Very welcoming team

We have been charged half a day extra for keeping our bagages for 2 hours though the hotel was empty and informed the reception due to weather concern we got stuck and unable to reach on time. We end up paying for half day that was unnecessary. We have stayed at Le meridian but never come across with extra charges.

Had a great stay in Moscow and at the IBIS Dynamo Hotel. The staff at the IBIS Moscow Dynamo hotel were welcoming, the location near to my needs. Cleaning staff were excellent and I look forward to coming again.

Friendly staff, good value, awesome breakfast buffet, dinning, and bar. Construction next door did not impact us. Our hotel arranged airport transfer did not show up, however, they hotel provided alternate transportation after a quick call. We would definitely stay there again.

The reception was very slow for the registration at my arrival despite my on-line check in. Unpolite manners to reply to my queries for the extension of my stay. I visit this hotel since long time ago and like it because is strategically located for my business and also has all I need (clean, decent brealfast) but unfortunatly service is always a bet. Once it works once not. You must be lucky.!!!

team very atencious and standard instalations as expected from a Ibis hotel, So nice hotel and localization. Food was good and hpusekeeping also. less than 10 minutes from Dynamo Metro what is so good in terms of transport