Sofitel London Gatwick 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.5/5 9,163 件のレビュー

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North terminal, Gatwick Airport, West Sussex, RH6 0PH クローリー, イギリス

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  • ガトウィック空港ノースターミナルまで、屋根付き通路で5分以内

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Sofitel London Gatwick

North terminal, Gatwick Airport, West Sussex
RH6 0PH クローリー
イギリス

GPS:51.161121, -0.176867

電話番号
ファックス +44 1293 555037

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敷地内
  • 駐車場
  • ペット不可
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

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お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.5/5  9,163 件のレビュー

トリップアドバイザーの評価  4.4/5  13,133 件のレビュー

Perfect holiday start

トリップアドバイザーの評価 5.0/5

JohnnyHedgehog トリップアドバイザー認証口コミ

We started our holiday with a night at the Gatwick Sofitel - and treated ourselves to a room with access to the Milliseme lounge. The attentive hostess, Alexandra, made sure that our evening was the perfect start to our break with a range of drinks and canapés.

BEDBUGS

トリップアドバイザーの評価 1.0/5

Go42476419318 トリップアドバイザー認証口コミ

Stayed in 525 and got bitten. Turned the light on and found a couple of bed bugs that I filmed at about 1.30am. I suppose that’s all it takes. I was not about to search for more. Sofitel have undertaken an “Independent investigation” and have suggested I brought them with me, but they waited until 1.30 to bite me? Or they suggest they were on my luggage, Which was always two feet way from the bed. None of which makes sense. Just want to make others aware of the BED BUGS.

The most convenient place to rest a night before you depart on your holidays

トリップアドバイザーの評価 4.0/5

arunc トリップアドバイザー認証口コミ

We spent two nights in this hotel - one night prior to our departure and the second upon our return from our holidays. We were upgraded to a club room by EMI Salida, the reception manager because of a problem we had encountered during a previous visit some months back. She certainly showed a gracious corporate response! The club room had a fridge with a variety of complimentary drinks. The club lounge was managed by a vey welcoming member of staff. The light nibbles offered in this club lounge was acceptable but the drinks free flowing! However upon our return, we were disappointed with our room. The body lotion plunger was not working and the shower outlet was blocked. Both of these we reported to the reception next morning. Full English breakfast had good quality sausages and bacon. The staff here were very attentive. Outstanding was Faizal at the front desk who was extremely polite and helpful and in my opinion an asset to this hotel. However, we did encounter a significant issue. We had booked a package which included parking for fifteen nights. Upon return, we discovered a significant crack in the front windshield of our car which we reported to Maple car parking company responsible for storing our car. They denied any responsibility sighting their terms and conditions of parking which stated that they would not be responsible for the repair of such a damage. In essence they denied liability. I don’t think many customers read the entire terms and conditions as much of this is based upon trust and goodwill. Whilst this was Maple car parking’s resonse, our contract was with Sofitel and as such they should reconsider their business association with this parking company.

Wow fantastic service in an airport hotel

トリップアドバイザーの評価 5.0/5

323nigel トリップアドバイザー認証口コミ

Service in the bar was excellent ! How many hotel bars do you wait ages for service ? But not here Prabhit Singh and his team were so on it with extra nibbles all free and excellent turn round of our orders ! We’ll dive 10/10

Luxurious refreshing stay

トリップアドバイザーの評価 5.0/5

car00268 トリップアドバイザー認証口コミ

This is by far my favourite hotel to stay at when I’m travelling from Gatwick. Easy access to the terminal and shuttle. Food from the restaurant is delicious and room service is offered speedily. The staff are so welcoming and offer a great service. The beds are fabulous, I never want to get up!Top tier hotel.

との提携 TripAdvisor

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