情報メッセージ

ホテル ソフィテルロンドンガトウィック 4 つ星

お客さまの声 4.4/5 41,592 件のレビュー

このホテルを予約

客室 1

人数
子供の年齢

ベストレートをお約束

使い方?
ソフィテルロンドンガトウィック
地図で見る
+ 11 サービス

ホテルのその他の情報

  • 旅に最適の立地

  • 世界のグルメを堪能

  • 明るい室内と贅沢な寝具

  • Located next to London Gatwick Airport

  • 14 dedicated meeting rooms accommodating up to 300 guests

ホテル館内および周辺のサービス

チェックインは14h00からです

チェックアウトは12h00です

有料サービス

サービス情報とお役立ち情報
  • オンラインチェックイン
  • Wi-Fi/インターネットアクセス
  • 駐車場 有料サービス
  • お身体の不自由なお客さまのためのバリアフリー
  • エアコン
  • ホテルスタッフが応対可能な言語
  • フロントデスクは24時間対応しています
  • アーリーチェックイン/レイトチェックアウト 有料サービス
  • ドライクリーニング/アイロン
  • ATM
  • ポーター
ケータリング
  • 朝食 有料サービス
  • レストラン3軒
  • バー2軒
  • ルームサービス
ビジネスサービス
  • 会議室14室
  • コンベンションホテル
  • ビジネスセンター(サポートスタッフあり)
  • コピー/印刷サービス利用可能

ホテル所在地

ソフィテルロンドンガトウィック

North terminal
Gatwick Airport
West Sussex
RH6 0PH クローリー
イギリス

電話番号: +441293567070

ファックス: (+44)1293/555037

チェックインは14h00からです

チェックアウトは12h00です

  • EASTWAY & RAIL LINK :  GATWICK AIRPORT

  • NORTH TERMINAL GATWICK AIRPORT :  GATWICK AIRPORT

  • 飛行機で

    HEATHROW 56.32km / 35 マイル

  • 飛行機で

    LONDON GATWICK 0.5km / 0.31 マイル

  • 電車で

    GATWICK 0.1km / 0.06 マイル

  • 電車で

    LONDON ST PANCRAS 26km / 16.16 マイル

GPS:51.161121, -0.176867

当ホテルの客室

長期間の旅行やミーティングの後で、ガトウィックホテルの豪華な518室に備えられたラグジュアリーなベッドで快適にお休みください。ベビーベッドやエキストラベッドもご利用いただける、ご家族連れのお客さまにも優しいホテルです。すべての客室でWi-Fiを無料でご利用いただけるほか、ラグジュアリークラブ客室にご宿泊のお客さまには、ソフィテルクラブラウンジをご利用いただけます。

クラシックルーム:クイーンサイズベッド1台

  • 最大人数: 3
  • 面積: 最小 23 / 248 sq ft
  • ビュー: エアポートビュー *
  • ほとんどの宿泊施設: CORNER_ROOM *

ホテルの空室状況に応じる

  • 客室内Wi-Fi
  • コーヒー、紅茶、ポット
  • 直通電話

クラシックルーム - シングルベッド2台

  • 最大人数: 2
  • 面積: 最小 23 / 248 sq ft
  • ビュー: エアポートビュー *

ホテルの空室状況に応じる

  • 客室内Wi-Fi
  • コーヒー、紅茶、ポット
  • 直通電話

バリアフリーのクラシックルーム、クイーンサイズのベッド

バリアフリールーム
  • 最大人数: 2
  • 面積: 最小 23 / 248 sq ft
  • ビュー: パテオ *

ホテルの空室状況に応じる

  • 客室内Wi-Fi
  • ベッドでの朝食
  • 自動モーニングコール
  • 直通電話

スーペリアルーム - クイーンサイズベッド1台

  • 最大人数: 3
  • 面積: 最小 23 / 248 sq ft
  • ビュー: エアポートビュー *

ホテルの空室状況に応じる

  • 客室内Wi-Fi
  • コーヒー、紅茶、ポット
  • 直通電話

スーペリアルーム - シングルベッド2台

  • 最大人数: 2
  • 面積: 最小 23 / 248 sq ft
  • ビュー: エアポートビュー *

ホテルの空室状況に応じる

  • 客室内Wi-Fi
  • コーヒー、紅茶、ポット
  • 直通電話

スーペリアルーム: クイーンサイズベッド1台、滑走路の眺め

  • 最大人数: 3
  • 面積: 最小 23 / 248 sq ft
  • ビュー: エアポートビュー *

ホテルの空室状況に応じる

  • 客室内Wi-Fi
  • コーヒー、紅茶、ポット
  • 直通電話

ラグジュアリールームクラブソフィテル:クイーンサイズベッド1台、ラウンジのご利用

  • 最大人数: 3
  • 面積: 最小 23 / 248 sq ft
  • ビュー: エアポートビュー *

ホテルの空室状況に応じる

  • 客室内Wi-Fi
  • コーヒー、紅茶、ポット
  • 直通電話

ラグジュアリールーム、クラブミレジムへのアクセス、クイーンサイズのベッド 1 台、滑走路ビュー

  • 最大人数: 3
  • 面積: 最小 23 / 248 sq ft
  • ビュー: エアポートビュー *

ホテルの空室状況に応じる

  • 客室内Wi-Fi
  • コーヒー、紅茶、ポット
  • 直通電話

ジュニアスイート:クイーンサイズベッド1台、シングルベッド2台

  • 最大人数: 5
  • 面積: 最小 36 / 388 sq ft
  • ビュー: エアポートビュー *

ホテルの空室状況に応じる

  • 客室内Wi-Fi
  • コーヒー、紅茶、ポット
  • 直通電話

レストランとバー

LA BRASSERIE

お料理の種類: ビストロ

A stylish relaxed restaurant boasting two Rosettes. Our award winning Executive Chef, David Woods has created a modern British menu with a French accent, using the finest locally sourced ingredients.

メニュー (PDF) カクテルメニュー (PDF)

VANDA RESTAURANT

お料理の種類: テーマのある料理

This restaurant offers a diverse selection of Oriental dishes using the finest fresh ingredients, along with a great range of drinks from the region to enjoy with dinner.

メニュー (PDF) カクテルメニュー (PDF)
  • 月曜日 -
  • 火曜日 -
  • 水曜日 -
  • 木曜日 -
  • 金曜日 -
  • 土曜日 -
  • 日曜日 閉まっている

URBAN CAFE

お料理の種類: カフェ

Where street meets chic, a café style terrace offering all day dining. Bringing a World of Flavours to your plate!

メニュー (PDF) カクテルメニュー (PDF)
  • 月曜日
  • 火曜日
  • 水曜日
  • 木曜日
  • 金曜日
  • 土曜日
  • 日曜日

LA TERRASSE BAR

当ホテルの社交場の中心であり、ご友人と一緒にコーヒーや軽いランチ、ディナー 、飲み物を楽しむのにぴったりの場所です。ラテラッセでは、ビール、ワイン、種類豊富なスピリッツにカクテル、ソフトドリンク、温かいお飲み物をご用意しております。

メニュー (PDF)

非契約写真

  • 月曜日
  • 火曜日
  • 水曜日
  • 木曜日
  • 金曜日
  • 土曜日
  • 日曜日

KUA BAR

バー「クア」は、アトリウムを見下ろすバルコニーにあり、華やかな雰囲気は静かでプライベートなお集りや会社の同僚との仕事帰りのドリンクの場として最適です。ウィスキーのミニテイスティング「フライト」、シャンパン、特選カクテルのロシアンスプリングパンチ、軽食の盛り合わせをぜひお試しください。

メニュー (PDF)

非契約写真

  • 月曜日
  • 火曜日
  • 水曜日
  • 木曜日
  • 金曜日
  • 土曜日
  • 日曜日

ミーティングとイベント

会議室

  • 会議室の数:14

  • 最大サイズ:267 m²

  • 最大ご利用人数:300 人

  • パーティの最大ご利用人数:220 人

詳細

お客さまの口コミ
ソフィテルロンドンガトウィック

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ 4.4/5

41,592 件のレビュー

tripadvisor

トリップアドバイザーの評価 4.5/5

10,406 件のレビュー

2021 トリップアドバイザーのエクセレンス認証
2021エクセレンス認証

Poor value with limited services

トリップアドバイザーの評価 2.0/5

markbeattie99 07/04/2021 トリップアドバイザー認証口コミ

I think the hotel must be very quiet but I was very disappointed with their service. I had booked a room with access to the Club lounge by this was closed. No alternative was offered and I was still charged for breakfast, which I would have taken in the lounge if it had been open. The suite had a small bathroom with only a shower, which I find unusual for a suite. No bathrobes or face clothes were provided.

Check your credit card

トリップアドバイザーの評価 1.0/5

lindarobertbarton Business - 04/04/2021 トリップアドバイザー認証口コミ

We stayed on the 31st of March 2021 for the test and rest at a price of £209. They invoiced me for that amount but I did not get a credit card receipt. When I checked my credit card statement they charged me £309. I have emailed them three times with no response to find out why. I am now overseas so it’s difficult to deal with it

Dear lindarobertbarton, Thank you for your review. We reached out to you in writing to explain in detail the charges that you are referring to. Please accept my apology for not answering your emails, I am really sorry to say, but we have not received these. Should you need any further help, please email on Matt.Kiss@Sofitel.com so I can be of assistance. I remain at your service. Matt Kiss Hotel Manager

Not as expected

トリップアドバイザーの評価 3.0/5

snipsnapsnorum 13/01/2021 トリップアドバイザー認証口コミ

We have stayed at this hotel on a number of occasions with no problems but this time our sleep quality was very poor. The room was so hot and the feather duvet was hot and heavy. Also there was a feather mattress topper which was lumpy and uncomfortable. End result was a maximum of only a few hours of sleep. The bathroom floor was dirty and needed cleaning. Fortunately we ordered breakfast early so we left as soon as we could. We travel as much as we are able but I would definitely think twice before staying again.

Dear snipsnapsnorm, We would like to thank you for reviewing our hotel and for being a regular guest. I am disappointed to read that this stay was not as good as your previous ones and that we fell short on your expectations in regards to the room on this occasion. As TripAdvisor is completely anonymous could you please contact one member of our Team directly on H6204-fo3@sofitel.com with your room number so that we could be able to have a look into the room you stayed in as a matter or urgency. I look forward to hearing back fom you. Kind regards, Marie Simon Reception Supervisor

Had to be changed to 3 different rooms

トリップアドバイザーの評価 2.0/5

denishadeniston 29/12/2020 トリップアドバイザー認証口コミ

When we arrived, we had to be moved 2 times. The first room we were given was half clean. The bathroom was dirty. There was garbage everhwere. The second room was filled with ciggarette smoke. When we went to give in the test the front desk was extremely rude and took a long time to come help us even though there was no one there.

Dear denishadeniston, Thank you for taking the time for letting us know about your experience at Sofitel London Gatwick. I was very disappointed to read that we were not able deliver such basics as a clean room and friendly service, for this I am sincerely sorry. Could you please reach out to me on matt.kiss@sofitel.com so that I can offer my apology in person? Thank you, and once more, please accept my apology for this failure on our part. Kind regards, Matt Kiss Hotel Manager

Between flights

トリップアドバイザーの評価 5.0/5

James A Business - 16/03/2020 トリップアドバイザー認証口コミ

Good sized rooms with all the accessories you would require for your stay. Bed was large and very comfortable. Breakfast was very good. large choice to cover all tastes. Staff were as always friendly and polite.

Bonjour James, Thank you so much for taking the time to review your stay and thank you so much for your loyalty to Sofitel London Gatwick. We are delighted to read that you enjoyed the comfort of the room the Sofitel "MyBed", the perfect accessories, breakfast, and the friendly and polite service of our dedicated colleagues. We will be looking forward to welcoming you back very soon. Our best regards, Guest Relations Team

excellent hotel

トリップアドバイザーの評価 5.0/5

iholder 15/03/2020 トリップアドバイザー認証口コミ

This is a really excellent Hotel. An ideal way to start your holiday with a night in the hotel and an excellent breakfast before your flight. Check in staff were very friendly and efficient and we could choose whether we wanted a room on a lower or higher floor. Could not fault room for cleanliness and convenience.

Good room, comfortable bed, poor reception

トリップアドバイザーの評価 3.0/5

JayViator 05/03/2020 トリップアドバイザー認証口コミ

Regular user of the hotel and I always look forward to the very comfortable beds but the check in experience was poor. I waited at the premium desk and was completely ignored by the staff. I ended up having to queue behind people who had arrived after myself to check in.

Bonjour Jay, Thank you for taking the time to post a review on TripAdvisor and we would like to thank you for your loyalty as an Accor Member. I am happy you enjoyed the comfortable Sofitel "MyBed". We are disappointed that we were not able to meet your expectations on this occasion and we would like to share with you that you can Check-In straight from the ALL Accor Application and pick up your keys from Guest Relations Desk, Concierge or at Reception. Please feel free to contact the Guest Relations Team with any queries or preferences. We sincerely hope we may have the change of welcoming you back again very soon. Kind regards, Guest Relations Team h6204-gr1@sofitel.com

Very Disappointed

トリップアドバイザーの評価 2.0/5

MargueriteMDaher 25/02/2020 トリップアドバイザー認証口コミ

I have always booked my stay at the Sofitel for more than 15 years now . This was one of my first stays where I was totally disappointed with the room . I paid 147 pounds for a nights stay and ordered dinner via room service . The credit card machine did not function as the WIFI was poor in the room . Our towels had holes in them and were very old . The toilet did not flush properly . I am asthmatic and I noted there was dust in the room ( carpet /curtains ?) and sneezed all night long . To top it off , only one lift was working and it was impossible to get down to the lobby with our suitcases the following morning . It took us almost half an hour as it took ages and when it arrived we could not take it as was filled with guest and suitcases from the other floors . I do . believe it has become old fashioned and needs an upgrade and for what one pays, things should work efficiently like the WIFI , toilets and elevators .

Bonjour Marguerite! Thank you so much for your feedback and your constructive comments that I have passed to the Executive Team. We would like to invite you to please contact us on H6204-gr1@sofitel.com so we can better discuss the matter. We look forward to hearing from you. Kind regards, Guest Relations Team

Computer tricks

トリップアドバイザーの評価 1.0/5

richardyD0ZQ 24/02/2020 トリップアドバイザー認証口コミ

I booked a room on line for Feb 13 and when the confirmation email arrived it was for Feb 21. I called reservations and was told that was my problem, no change of date and no refund was on offer. Now I’m being asked to rate my stay. We stayed in Premier Inn next door and that was excellent. Most comfortable bed, excellent dinner and very helpful, friendly staff. What more can a chap ask?

So bad it lets the Accor Group Down

トリップアドバイザーの評価 2.0/5

Wandering_Taff Business - 23/02/2020 トリップアドバイザー認証口コミ

A terribly poor experience. First, I was denied room service because the check-in desk failed to ask for a card authorisation. Room service claimed their card machine "wouldn't work". Asked them to call the manager. 30 mins later, still nothing. Finally I called reception and asked to speak to the duty manager. She took card details over the phone, which raises the question of why room service couldn't have done this earlier. Second, no water in the room - not a drop, anywhere. Not even in the empty mini-bar. For future guests deprived of this basic necessity, try M&S in Arrivals. Third, despite having booked a "superior" room, what I got was some dismal inner-facing tired looking room. The bathroom is straight out of the 1970s. Honestly, other Gatwick hotels are better.

Convenient for early morning flights and reasonably priced car parking

トリップアドバイザーの評価 4.0/5

Roggo46 22/02/2020 トリップアドバイザー認証口コミ

We were flying out from Gatwick at 7.00am on a flight to Madeira so it made sense to sleep at the airport the previous night. We quite like Sofitel hotels so booked here. I also found out that the hotel had its own car park and accommodated cars for the duration of our holiday. The cost of a bed for 1 night and car parking for 8 days was very reasonable so I booked on that basis. We had a nice dinner in the hotel, a good night's sleep and the car was exactly where we left it when we returned.

Another great stay at this Hotel

トリップアドバイザーの評価 5.0/5

529geraldf 17/02/2020 トリップアドバイザー認証口コミ

Another great stay at this Hotel prior to our flight. We upgraded to have access to the Milleseme Lounge and, as always, the staff were very friendly and attentive without being intrusive and provided a great service. We are looking forward to returning to the Hotel following our holiday for the overnight stay prior to returning to York

V good

トリップアドバイザーの評価 5.0/5

kevinwhitehead57 14/02/2020 トリップアドバイザー認証口コミ

Comfortable and a good start to a holiday - location ideal and room clean. No much more to say and 200 characters is a frustrating limit on a hotel that you spend one night in because you have a flight at 7am!

“Travel can be one of the most rewarding forms of introspection.” – Unknown

Comfortable stay

トリップアドバイザーの評価 4.0/5

Camper67699662984 07/02/2020 トリップアドバイザー認証口コミ

Comfortable stay before a flight out from South Terminal. The room was very comfortable and clean. Good restaurant options, although expensive, both restaurants and bar. We would use this hotel again.

Bonjour! Thank you for staying with us and writing your lovely review. We are happy the staff was very good and the hotel clean and comfortable wit access to the South Terminal, through the monorail. We look forward to welcoming you back when you next fly from Gatwick. Kind regards, Gabriela Libanio Guest Experience Manager

Great service

トリップアドバイザーの評価 5.0/5

andrewhN5424MF Business - 05/02/2020 トリップアドバイザー認証口コミ

Thank you to Gabriella for making our stay special. Champagne and chocolates in the room! Great dinner in the restaurant for two starving people. So convenient for the airport, no hassle getting to the plane on time.

“One’s destination is never a place, but a new way of seeing things.” – Henry Miller

LGW Sofitel has raised its game.

トリップアドバイザーの評価 5.0/5

BritGlos_UK 03/02/2020 トリップアドバイザー認証口コミ

This has always been our choice of hotel when travelling, but since becoming an Accor hotel, we have noticed how it has raised its game. The staff are exceptionally efficient and friendly, starting with the doormen and check-in staff. The rooms contain everything you could possibly want from an overnight stay. The bar area in the Atrium works well, as do the two restaurants.

Bonjour! Thank you for taking the time to post such a glowing review of your recent stay at Sofitel London Gatwick on TripAdvisor. I am glad to read that you had a wonderful time with us at that hotel and that ALL ambassadors from the team, made a wonderful impression during your stay especially the doormen and check in staff. We are delighted to read that the comfort of the room and amenities were perfect for you as were the bar and the beautiful Atrium. I will be looking forward to personally welcome you back to the Sofitel. Best Regards, Gabriela Libanio Guest Experience Manager

Overnight ahead of a flight

トリップアドバイザーの評価 4.0/5

roberthA5290VU 02/02/2020 トリップアドバイザー認証口コミ

Always stay at the Sofitel Gatwick. Reliable, comfortable, and very convenient with a bridge to the South Terminal and Shuttle. Restaurants varied though a little pricey. Bed comfortable although a choice of pillows- feather or foam would have been welcome. Checked in on line which worked fine and avoided queues at reception on departure.

Bonjour Robert! Thank you so much for your amazing review of your stay at Sofitel London Gatwick. It gives me immense pleasure to hear that you really enjoyed your stay, and especially that you had a comfortable night before your departure, on our amazing beds, the Sofitel “MyBed” and that the food was varied in our Food outlet options. Thank you for your constructive comments that are now passed to the Executive team I really look forward to personally welcoming you back soon. My best regards, Gabriela Libanio Guest Experience Manager

Lovely Convenient Hotel

トリップアドバイザーの評価 5.0/5

Shirley C 28/01/2020 トリップアドバイザー認証口コミ

As we were flying from the North Terminal the hotel is incredibly convenient, especially as we had booked parking for the duration of our holiday. The hotel was very clean. Our room was a good size, very quiet and very well presented. We ate in one of the restaurants and again this was very good. Our check-in and check out process was quick and easy.

Bonjour Shirley! Thank you for taking the time and effort to share your review on TripAdvisor. We are indeed extremely grateful for your kind words on the seamless level of service and the easy experience that our ambassadors provided you. We certainly look forward to welcoming you back to the Sofitel London Gatwick in the not too distant future. Kind regards, Guest Relations Team

Shabby and expensive

トリップアドバイザーの評価 3.0/5

Sarah C 22/01/2020 トリップアドバイザー認証口コミ

Rooms are a quite dated and shabby, worn looking, so for this reason I find it very expensive for the stay. I was woken at 4am by the air conditioning unit, the fan making terrible metal on metal grating sounds which got worse and worse. Had to get up and turn the air conditioning off. Very scary and troubling. Just sums up the hotel as being very worn and dated. Very u happy with sleep being disturbed and not getting a proper rest. Reception didn't seem to be concerned or care when I made my complaint, and no compensation or restitution, or even apology was made to me despite my complaint. I'm pretty sure the unit was about to explode if I didn't turn it off. Not what I expected or paid for. Very disappointed and unhappy at the service I received regarding this issue.

Bonjour! Thank you so much for the feedback about your stay at Sofitel London Gatwick. Thank you for your constructive comments that were passed to the maintenance Team. I would like to invite you to please contact us directly on H6204-gr1@sofitel.com so we can better assist you for your next stay and allocate a room that is more convenient for you. Warm regards, Guest Relations Team

Great from check-in to check out

トリップアドバイザーの評価 5.0/5

ContinentalDrifter52 Couples - 21/01/2020 トリップアドバイザー認証口コミ

Stayed here many, many times when departing from LGW. Check-in is always welcoming, friendly & efficient, even if there may be the odd queue? Rooms are well appointed & the beds, well best beds anywhere. Wish I could have one at home. Restaurants & bar are good by hotel standards. Then check out is just as good as when you arrived for check in. Staff are friendly, even at some unGodly hour of the morning. Enquiring about your stay & was everything to your satisfaction. Rarely is there anything to be non-complimentary about any of my stays. I'll be back time & again & at other Sofitel/.Accor hotels. Can't recommend them highly enough for what is essentially a business hotel.

Bonjour! What a lovely review, thank you so much for taking the time to post on TripAdvisor and especially for your loyalty. We are delighted you enjoyed your stay with us and that you found the staff welcoming, friendly and efficient. Your comments were shared with the team who were thrilled to receive your feedback. It is a pleasure to have you as our guests and we very much look forward to welcoming you back on your next stay. Kind regards, Guest Relations Manager

最新の20口コミ

との提携 TripAdvisor

周辺のホテル

クローリーのすべてのホテル