お客さまの声 4.4/5 41,592 件のレビュー
Located next to London Gatwick Airport
14 dedicated meeting rooms accommodating up to 300 guests
クラシックルーム - シングルベッド2台
スーペリアルーム - クイーンサイズベッド1台
スーペリアルーム - シングルベッド2台
ラグジュアリールーム、クラブミレジムへのアクセス、クイーンサイズのベッド 1 台、滑走路ビュー
Poor value with limited services
markbeattie99 07/04/2021 トリップアドバイザー認証口コミ
I think the hotel must be very quiet but I was very disappointed with their service. I had booked a room with access to the Club lounge by this was closed. No alternative was offered and I was still charged for breakfast, which I would have taken in the lounge if it had been open. The suite had a small bathroom with only a shower, which I find unusual for a suite. No bathrobes or face clothes were provided.
Check your credit card
lindarobertbarton Business - 04/04/2021 トリップアドバイザー認証口コミ
We stayed on the 31st of March 2021 for the test and rest at a price of £209. They invoiced me for that amount but I did not get a credit card receipt. When I checked my credit card statement they charged me £309. I have emailed them three times with no response to find out why. I am now overseas so it’s difficult to deal with it
Not as expected
snipsnapsnorum 13/01/2021 トリップアドバイザー認証口コミ
We have stayed at this hotel on a number of occasions with no problems but this time our sleep quality was very poor. The room was so hot and the feather duvet was hot and heavy. Also there was a feather mattress topper which was lumpy and uncomfortable. End result was a maximum of only a few hours of sleep. The bathroom floor was dirty and needed cleaning. Fortunately we ordered breakfast early so we left as soon as we could. We travel as much as we are able but I would definitely think twice before staying again.
Had to be changed to 3 different rooms
denishadeniston 29/12/2020 トリップアドバイザー認証口コミ
When we arrived, we had to be moved 2 times. The first room we were given was half clean. The bathroom was dirty. There was garbage everhwere. The second room was filled with ciggarette smoke. When we went to give in the test the front desk was extremely rude and took a long time to come help us even though there was no one there.
James A Business - 16/03/2020 トリップアドバイザー認証口コミ
Good sized rooms with all the accessories you would require for your stay. Bed was large and very comfortable. Breakfast was very good. large choice to cover all tastes. Staff were as always friendly and polite.