ソフィテルロンドンガトウィック 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.5/5 8,479 件のレビュー

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North terminal, Gatwick Airport, West Sussex, RH6 0PH クローリー, イギリス

説明

ホテルのその他の情報

  • ALL SAFE Clifton の認定を取得しているホテルです

  • 受賞歴のあるレストラン、終日営業のダイニング、ティールーム、くつろげる雰囲気のバー

  • 最大300名様まで収容可能な11室の専用ミーティングルーム

  • ガトウィック空港ノースターミナルまで、屋根付き通路で5分以内

  • 全面改装されたばかりのホテルです。最新デザインの客室をご利用いただけます

当ホテルの客室

ホテル所在地

ソフィテルロンドンガトウィック

North terminal, Gatwick Airport, West Sussex
RH6 0PH クローリー
イギリス

GPS:51.161121, -0.176867

電話番号
ファックス +44 1293 555037

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • ペット不可
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.5/5  8,479 件のレビュー

トリップアドバイザーの評価  4.5/5  12,686 件のレビュー

2024エクセレンス認証

Amazing

トリップアドバイザーの評価 5.0/5

Ana C トリップアドバイザー認証口コミ

We have visited the club lounge on level 8, and we have been impressed by the good and friendliness service of Alexandra, she made us laugh and feel like home. The food and the drinks were perfect. When we first came in Alexandra quickly took our drinks orders and then she explained to us how the lounge was working and everything ended up being perfect. Good view as well

Dear D4467NOanac, Thank you for sharing such a wonderful review. It’s fantastic to hear that your experience at the club lounge on level 8 was so enjoyable. Alexandra sounds like a star, bringing warmth, laughter, and making you feel right at home. It's great that she took the time to ensure everything was just right for you, from your drinks to explaining the lounge setup. And, of course, a good view always adds that extra touch. We’re thrilled you enjoyed the food, drinks, and the overall atmosphere. Looking forward to welcoming you back for more memorable experiences. Regards, Guest Relations Team

Amazing start to our holiday experience

トリップアドバイザーの評価 5.0/5

Su B トリップアドバイザー認証口コミ

Amazing food - amazing staff, highly recommend Alexandria (a wonderful waitress / server) she is a credit to your team at the Sofitel. We are flying out the next day and upgraded last minute - 100% worth while the money spent, especially after spending so much more way in the airport in 2023.

Dear 355sub, Thank you so much for your kind words. We’re delighted to hear that your holiday started on such a high note with us. It’s fantastic to know that you enjoyed the food and found the team, especially Alexandria, to be exceptional—she truly is a gem and will be thrilled to hear your compliments. We're glad the last-minute upgrade added so much to your experience and gave you a perfect start before your travels. Wishing you safe and enjoyable flights, and we hope to welcome you back soon for another memorable stay. Regards, Guest relations Team

Sofitel Gatwick

トリップアドバイザーの評価 5.0/5

Catherine R ファミリー - トリップアドバイザー認証口コミ

We had an evening here and enjoyed the lounge. Alexandra was awesome in the lounge. Very personable, pleasant and obliging. Was on ball to ensure your drinks were refreshed and had an engaging conversation. Would definitely recommend.🩷.

Dear Catherine R, Thank you for sharing your feedback. We are pleased to hear you found the service of Alexandra awesome and personable. We appreciate your kind words and look forward to welcoming you back again soon., Regards, Guest Relations Team

Alexander is an awesome host and ambassador for the brand

トリップアドバイザーの評価 5.0/5

Gary M トリップアドバイザー認証口コミ

Alexandria was an amazing host in the club lounge a true ambassador for the brand and the hotel, she made our stay magical. Alexandria drive, customer service skills, passion and hospitality are second to none. In short the club lounge and our stay at Sofitel was fantastic and to be honest pay the extra for this hotel you will not be disappointed

Dear Lordcavendish, Thank you so much for your glowing feedback. We’re thrilled to hear that Alexandria made such a memorable impact on your stay—she truly embodies the warmth and professionalism we strive to deliver. It’s wonderful to know her dedication and passion made your experience magical, and we’re delighted that the club lounge exceeded your expectations.Thank you for recommending the Sofitel; your words mean so much to us. We look forward to welcoming you back for another exceptional stay. Regards, Guest Relations Team

Bar staff dishonest

トリップアドバイザーの評価 1.0/5

Sarah M トリップアドバイザー認証口コミ

Bar staff (Islam Asraful) serves you doubles without you asking!! I ordered (a) Tia Maria and Coke and he took it upon himself to make it a double at a cost of £16.70 and added an an additional service charge on top for the privilege, nearly £20 for one drink. Don’t bother bring your own and stay in your room.

Dear K4947DEsarahm, Thank you for sharing your experience with us. We're genuinely sorry to hear about the situation and understand how upsetting it must have been to receive an unexpected charge. Our goal is always to ensure that guests are fully informed about their orders and costs, so it’s concerning to hear that this wasn’t the case during your visit. Please know that we take your feedback seriously, and we’ll be addressing this directly with our bar team to prevent any similar misunderstandings in the future. If you'd like to discuss this further, we encourage you to reach out to us directly—we’d appreciate the chance to make this right for you. Thank you again for bringing this to our attention. Regards, Guest Relations Team

との提携 TripAdvisor

その他のウェブユーザーの評価

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  • 1,982 件のレビュー 8.4/10 清潔さ
  • 1,510 件のレビュー 4.6/10 お値打ち度
  • 1,089 件のレビュー 7.5/10 朝食

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クローリーのすべてのホテル

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