Mercure Tunbridge Wells Hotel 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.1/5 969 件のレビュー

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8 Tonbridge Road, Pembury, TN2 4QL TUNBRIDGE WELLS, United Kingdom

説明

ホテルのその他の情報

  • 8 fully-equipped meeting rooms for up to 130 guests

  • 18th Century Georgian oast house with original features

  • Nearby landmarks include Tunbridge Wells and Hever Castle

当ホテルの客室

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ホテル所在地

Mercure Tunbridge Wells Hotel

8 Tonbridge Road, Pembury
TN2 4QL TUNBRIDGE WELLS
United Kingdom

GPS:51.146079, 0.311925

電話番号
ファックス +44 161 388 0915

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

THE MALLOWS

非契約写真

The Arts Restaurant offers traditional and internationally inspired cuisine, delicious desserts and a selection of fine wines to compliment your meal. You will find individually styled surroundings which offer a relaxed atmosphere.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.1/5  969 件のレビュー

トリップアドバイザーの評価  3.5/5  1,650 件のレビュー

Dear Tim and Tia Thank you for your excellent service today! Your professionalism, attention to detail, and friendly at

トリップアドバイザーの評価 5.0/5

Labu B トリップアドバイザー認証口コミ

Dear Tim and Tia Thank you for your excellent service today! Your professionalism, attention to detail, and friendly attitude made our dining experience truly enjoyable. We appreciate the effort you put into ensuring everything was perfect. It doesn’t go unnoticed! Wishing you a wonderful day, and we hope to see you again on our next visit. Best regards, “A Happy Customer”

Great place to stay.

トリップアドバイザーの評価 5.0/5

Alan J トリップアドバイザー認証口コミ

Have stayed quite a few times, standard of rooms is always very good, in our opinion otherwise we wouldn't stay . For us a good location for getting about this area. The staff are helpful and to us seem friendly and professional. Hope they keep the standard up.

Dear N8648PBalanj, Thank you so much for your kind words and for choosing to stay with us on multiple occasions. We’re delighted to know that our rooms and location continue to meet your expectations and provide a comfortable base for exploring the area. Our team takes pride in delivering friendly and professional service, and it’s wonderful to hear that this has been your experience each time. We truly value your loyalty and your encouragement to keep up our standards—we’ll certainly work hard to do just that! Looking forward to welcoming you back on your next visit. Kind regards John Mitchell Operations Manager

Can't wait to return

トリップアドバイザーの評価 5.0/5

Darren T トリップアドバイザー認証口コミ

Tia has been excellent behind the bar tonight been able to have a have a laugh and a joke and been a pleasure been a excellent night for business with the lads enjoying the service provided. Stayed for here a few times and it's always good. Will definitely come back.

Dear darrentZ3918CY, Thank you for your wonderful feedback! We’re thrilled to hear that you enjoyed your evening and that Tia helped make it a memorable one. It’s great to know that her friendly service added to the night, and we’ll be sure to pass along your kind words. We’re delighted to have welcomed you back, and we’re grateful for your loyalty. Looking forward to seeing you again soon for more good times with us. Kind regards John Mitchell Operations Manager

Great service!

トリップアドバイザーの評価 3.0/5

kirafl0wer Friends getaway - トリップアドバイザー認証口コミ

My friend stayed with you and I joined her for dinner.. I can only comment on that! The restaurant wasn’t overly busy and to be honest the food wasn’t fabulous (we were compt drinks due to the humour being left of the sharing platter… and didn’t taste great when it arrived!) Complimentary drinks much appreciated The staff however (Holly and Sonny) were absolutely brilliant! Customer service 10/10… Polite.. professional and friendly! 🩷

Dear kirafl0wer, Thank you for sharing your feedback with us! I’m pleased to hear that Holly and Sonny’s excellent service made a positive impression on your dining experience—they’ll be thrilled to know their friendly and professional approach stood out. While I’m sorry to hear that the meal didn’t fully meet expectations, it’s great to know that our team’s attentive service helped make up for it, and I’ll be sure to share your comments with our kitchen team as well. Thank you again for dining with us, and we hope to welcome you and your friend back for an even better experience soon. Kind regards John Mitchell Operations Manager

Quality stay.

トリップアドバイザーの評価 5.0/5

Tom M トリップアドバイザー認証口コミ

Lovely service- young lady checked me in (blonde hair) very pleasant and friendly. Was very welcoming. Strong start to my stay. Quality customer service from Tim and Tom. Good laugh and provided me with plenty of information on the menu options. Nice to see staff engaging in conversation with customers and making people feel welcome. Good honest and down to earth staff. Great to see 👍🏼 Would strongly recommend to others.

Dear tommJ8826QH, Thank you for such a thoughtful review! We’re thrilled to hear that our team made a strong impression on you from the start, and it’s great to know that the warm welcome from our reception and the excellent service from Tim and Tom helped make your stay enjoyable. Our team takes pride in creating a welcoming, down-to-earth atmosphere, and it’s wonderful to see that reflected in your experience. We truly appreciate your recommendation and look forward to welcoming you back for another memorable stay. Kind regards John Mitchell Operations Manager

との提携 TripAdvisor

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