Novotel Wien City 4 yıldız
Avis müşterileri puanı (ALL Puanlama) 4.5/5 20 görüş
10 minutes' walk to the city center
Executive Room on the 8th floor with balcony and view of the Vienna Ring Road
Two children aged up to 16 can stay for free
Jogging route along the Danube Canal directly in front of the hotel
"Family and Friends" restaurant serving regional, organic produce
Bu otel Planet 21'e katılmakta ve Olumlu Konukseverlik lehine hareket etmektedir.
ALLSAFE onaylı otel
Schwedenplatz: 5A Schwedenplatz
Hauptbahnhof Wien: U1 Nestroyplatz
Leopoldau: U1 Nestroyplatz
Schottenring: 1 Schwedenplatz
VIENNA INTL AIRPORT 19km / 11 mil mesafede
UNDERGROUND U1 0km / 0 mil mesafede
WIEN MITTE 3km / 1 mil mesafede
Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:
The modern restaurant offers a selection of regional and international specialties, prepared from fresh, first-class, seasonal ingredients. All dishes can be ordered in three sizes: as a taster, starter or main course
Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.
Engellilere uygun oda
Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlarDaha fazla bilgi edinin
Nice simple hotel in Vienna
Tripadvisor puanı 5.0/5
Lina S TripAdvisor onaylı yorum
The hotel is well located. It is basically 10 minutes away from the very centre of Vienna. The room was quite small but it was clean. There was a spacious bathtub in the bathroom. The room had a small fridge with very expensive bottles of water and fizzy drinks. The bed was very comfortable. We had a view of nice buildings from our window. The price was good compared to other hotels. The wifi is free and worked well. Almost all the days that we stayed there, we were served by a lady receptionist who was trying to help us in everything that we needed. She was friendly and very kind.
Dear Lina, We appreciate that you took the time to share your experience with us. We are pleased that you had an enjoyable stay and appreciated our convenient location as well as the high standards our team strive to uphold. We do have different categories and sizes of rooms, and we would be very happy to find you one better suited to your requirements for your next visit. We are sorry that you were not entirely satisfied with some of our prices, we will be sure to take this into consideration for future improvements. We look forward to welcoming you back in the future. Best wishes, Mesut Kesici, Cluster General Manager
Excellent location and service
Tripadvisor puanı 5.0/5
tzahiz962 TripAdvisor onaylı yorum
The whole staff was kind and helpfull. Whenever I missed something ,housekeeping were quick and attentive. Perfect location near tube. Wonderful breakfast. Hotel is 6 minute walk to Schwedenplatz where you find lots of bars and restaurants.
Dear guest, Thank you for such a positive review. Your kind words about the service you received during your stay are much appreciated. We do try to make sure all our guests have the best experience they can with us and we will always go that 'extra mile' to ensure your expectations are met. We hope we have the pleasure of seeing you on many more occasions. Best regards, Mesut Kesici, Cluster General Manager
Good value for the money
Tripadvisor puanı 4.0/5
156viktorh TripAdvisor onaylı yorum
Great hotel, close the the centre of the city. The staff is very friendly and helpful, the room was big and with lot of natural light. Breakfast was very nice and they had gluten free bread option, which had been warmed up, on request.
Dear Viktor, Thank you for this positive feedback on your recent stay. We are delighted to know that you had a pleasant experience during your time with us and that you appreciated our breakfast. Your positive feedback encourages us to continue to maintain the high standards of service which we set ourselves. We look forward to welcoming you back in the future. Kind regards, Mesut Kesici, Cluster General Manager
Nice hotel in the center
Tripadvisor puanı 5.0/5
GMarka TripAdvisor onaylı yorum
I stayed as a couple for night in this hotel. Very comfortable stay in the center of Vienna. The metro station and train station to airport is close. Very good breakfast. The center is in walking distance.
Tripadvisor puanı 2.0/5
giannis159753 TripAdvisor onaylı yorum
I stayed at this hotel Jan. 2020 (couple). I am a huge fan of accor hotels and I almost always choose this hospitality company. I am a GOLD member of accor hotels. My stay was not what I was expecting. I did not have an upgrade or a privileged room but this is not the case. I was not happy with the overall experience. Cleaning service was only for getting the rubbish and nothing more, not even refill the 3 coffee capsules. I wouldn’t be satisfied even without being a gold member. The service is not comparable with other hotels at this group that I have visited in other counties. The welcome-drink/voucher for the bar says that you cannot get champagne or cocktails but when you go to the bar you can just get a glass of wine or a beer.
Dear Guest, thank you very much for sharing your detailed feedback with us and for being our guest at Novotel Wien City. First of all, we hope you had a good time in Vienna eventhough we weren't able to meet your expectations. We appreciate all kinds of comments and suggestions for improvement, to better understand our guest's view and needs. Therefore, let me express my sincere apologies for any inconvenience, which affected your stay negatively. Unfortunately the upgrade is only possible if the room is available. But we are really sorry, if we couldn't offer it to you. Moreover, it shouldn't occur that you that your comfort is lowered by a lack of cleanliness. We can't undo, what happened, but I will definitely share your experience with our housekeeping team. We had some major personal changes and therefore we introduced a manual to speed up the training process. But we are aware that this is not an adequate excuse. I will also share your comment regarding the voucher with our restaurant team, to possibly make them more understandable Again, we are really sorry for any inconvenience. Anyway, we hope that we will get the chance of welcoming you as our guest again someday. Best regards, Michaela Kaineder
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