SO/ Vienna oteli

Avis müşterileri puanı (ALL Puanlama) 4.6/5 9.448 görüş

ALLSAFE onaylı otel

Bilgi mesajı

SO/ Vienna
Bir haritada görmek
+ 20 Hizmetler

Otel ekstraları

  • An LCAH SAFE certified hotel

  • Extravagant, luxurious Lifestyle hotel

  • Ideal location in the heart of the city

  • The LOFT Restaurant, Bar & Lounge with 360° views of the city

  • Eight meeting rooms for every occasion with natural lighting

Bu otel Planet 21'e katılmakta ve Olumlu Konukseverlik lehine hareket etmektedir.

Otelin konumu

SO/ Vienna

Praterstrasse 1
1020 vıenna
austrıa

Faks: (+43)1/906162000

Check in başlangıç saati: 15h00

Check out bitiş saati: 12h00

  • Flughafenbus:  2A Flughafenbus Schwedenplatz

  • Subway:  U1, U4 Schwedenplatz

  • Tram:  1, 2 Schwedenplatz

  • Uçakla

    FLUGHAFEN VIENNA 18,6km / 11,56 mil mesafede

  • Arabayla

    A23 Südosttangente 1,7km / 1,06 mil mesafede

  • Trenle

    RAILWAY STATION 7km / 4,35 mil mesafede

  • Trenle

    Westbahnhof 6,2km / 3,85 mil mesafede

GPS:48.212654, 16.379287

Otel servisi

Check in başlangıç saati: - Check out bitiş saati:

Özetle
  • Araba parkı
  • Restoran
  • Tekerlekli sandalye erişimli otel
  • Sağlık merkezi
  • Klima
  • Wi-Fi
  • Kahvaltı
  • Bar
  • Toplantı odaları

DAS LOFT

Enjoy haute cuisine in a top Viennese restaurant looking out over the city rooftops: innovative dishes using the finest local ingredients.

Konaklama olanaklarımız

The 156 rooms and 26 suites at this luxury Vienna hotel are elegant and monochromatic. The modern hotel rooms and suites all offer a view of Vienna city center.

Toplantılarınız ve etkinlikleriniz

Toplantı odalarımız

  • Toplantı odalarının sayısı: 8

  • Maksimum büyüklük: 248

  • Maksimum kapasite: 150 kişi

  • Maksimum ziyafet kapasitesi: 120 kişi

Daha fazlasını öğrenin

SO/ Vienna
oteli için konuklarımızın yorumları

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama 4.6/5

9.448 görüş

TripAdvisor Derecesi 4.5/5

2.688 görüş

2021 TripAdvisor Mükemmellik Sertifikası
2021 mükemmeliyet sertifikası

Wonderful !!!!

Tripadvisor puanı 5.0/5

remoo77789 Couples - 12/01/2022 TripAdvisor onaylı yorum

This is the second time that i booked this hotel. It was to celebrate my birthday, the hotel is just amazing. This is one of my favorite place on Earth and will come back again for sure ! Do not hesitate to visit this place is really special, you’ve love it ! We had the black suite and again just more than expected was amazing. Breakfast in the rooftop still whouahhhh! The food @ das Loft is really good ! A big thank you to Beatrice F who made my stay just very special ! Once again thank la to you and your amazing Teams.

Super Service

Tripadvisor puanı 5.0/5

pfeifferirene_63 24/12/2021 TripAdvisor onaylı yorum

IT was a very warm welcome and an extraordinary Service. You feel the pleasure of the staff to be reopened and the pleasure to do a special Service to the customer. We enjoyed it to see the uincredible views from our room and also from the loft terrace

Dear pfeifferirene_63, Thank you for sharing your feedback! We are delighted that you spent a wonderful stay at SO/ Vienna enjoying the view of the city as well as our Das LOFT restaurant. Your nice words about our service concept are very much appreciated. The team is happy to prepare our guests a lovely experience again. We are looking forward to welcoming you back soon with us. Kind regards, Christian E. Klaus, General Manager SO/ Vienna

Couple nights in Vienna

Tripadvisor puanı 3.0/5

hkniitty Business - 21/11/2021 TripAdvisor onaylı yorum

Stayed before also SO. Now realized the service was not so good. Not welcome drink. And some problems with the check in and check out. Finally made it. Bed was not good. Muggy. Perhaps old already? Next time consider other hotel in Vienna.

Dear hkniitty, Thank you for sharing your feedback about your recent visit at SO/ Vienna ! We regret that we didn't provide an attentive and personalized service during your last stay with us. Please be assured that our high service standards didn't change due to the lifestyle brand SO/. I have spoken to the operational managers for implementing the necessary actions to fulfill our host role. Besides, we are sorry for the poor experience you had with our "MyBed". We offer our guests the "MyBed" concept which consists of two mattresses and a cover made out of down. Due to the additional cover, the bed is extra soft and it feels like sleeping on air. Our Neat & Tidy team can remove this extra down cover for your next stay of course, so that you can enjoy again a good night’s rest. Furthermore, we will rely on new training sessions to ensure that the bed is correctly prepared. We kindly apologize for the inconveniences! We would be more than happy to welcome you back soon with us in order to prepare you a more enjoyable experience. Do not hesitate to contact us when travelling back to Vienna. Kind regards, Christian E. Klaus General Manager SO/ Vienna

great stff, strange rooms and interior

Tripadvisor puanı 4.0/5

anveis2020 21/11/2021 TripAdvisor onaylı yorum

Funny hotel architecture - huge empty unused space. The studio room was very dark, black walls, little light in all respects. Maybe very avantguarde but not easy and cosy.. The staff was good. The spa - rather strange - jacuzzi with a sight of the town, but it is all steamed...

Dear anveis2020, Thank you for sharing your feedback after your stay at SO/ Vienna! We truly regret that you didn’t feel comfortable with the modern room design and the layout of different areas at the hotel. Indeed, the monochrome and puristic look is unusual and a matter of taste. Perhaps a brighter room would better suit your preferences. We would be more than happy to show you our different room categories at a future stay. Nevertheless, we kindly appreciate your positive comment about our staff. Of course, we would be greatly delighted to have again the opportunity to get you enthousiastic about your hotel. Do not hesitate to contact us for further advice regarding our accommodation. Kind regards, Christian E. Klaus General Manager SO/ Vienna

Marek

Tripadvisor puanı 4.0/5

Marek T 18/11/2021 TripAdvisor onaylı yorum

I love comfort, but I maybe took big chunk booking Lofty. Apartment is really waste. Still I have missed a desk and to work I had to use dining table. Desk would be great addition. That space would also provide more sockets, as placement now is quite limited and one must pull cables here and there. Lightning in living room is also modest. And it takes time to get used to way how switches work. From this point not best option to book for business trip. Room deserves also some general cleaning, peanuts found in sofa, dust behind bed. Other than that, place was lively and welcoming. Was surprised about number of people around and great atmosphere. Staff needs to pay more attention on details, in this kind of hotel I expect better service. I spent time at reception upon my arrival despite I did online check in, what was not noticed by lady on duty. Check out was without issue. Booked table in restaurant only to find later that window tables are only available to book online. Keep this in mind :) if you plan to have dinner. Breakfast was ok. Again it comes to staff, which seems to lack training and confidence. Dinner was also mediocre, taste great but was not top. I suggested to Chef include more vegetables to be served with meat courses. Better wine for steak (pairing) could be selected. I understand it`s great to promote local but did not help to have French whites and Austrian red when I believe decent whites are found around Austria and great meat would deserve better wine. Keep in mind booking Spa ahead, it`s been busy.

Dear Marekgary, Thank you for sharing your feedback about your stay at SO/ Vienna! We regret to read that you didn't feel comfortable in our SO Lofty Suite, especially for work. It would be our pleasure to suggest you another room category with better layout for a working station when travelling back to Vienna. Please do not hesitate to contact us directly that we can advise depending on your preferences. We kindly apologize for the negligence in regards to the room cleaning. Indeed, all corners of the room should be checked when preparing the room. Please be assured that this has been addressed to our Neat & Tidy team. Thank you for informing us about the long check-in process. Indeed, the team should clearly identify the guests with online check-in in order to adapt their course of action. Our Front Office Manager will schedule training sessions for improving the knowledge and the quality of service. Your comments regarding your dinner at Das LOFT have been shared with our Director of Wine & Dine and our Head Chef. We regret that the wine selection didn’t meet your expectations. Our team will be trained as well for a more attentive and courteous service. Being sorry for not reserving you a window table, we will review the communication and process concerning this matter. As window tables are in great demand, we unfortunately can’t satisfy every guest. But we should strive to provide our house guests with this benefit whenever possible. We kindly apologize for the inconveniences and we hope to see you soon again. Kind regards, Christian E. Klaus, General Manager SO/ Vienna

Amazing hotel at fabulous location

Tripadvisor puanı 5.0/5

MiskoR70 20/10/2021 TripAdvisor onaylı yorum

So/Vienna is located at incredible location, right by the main city attractions, and guests have a wonderful view from the rooms overlooking the St. Stephan cathedral. Breakfast is excellent at the LOFT, restaurant at the top floor - where you can enjoy 360 view of the Vienna.

Dear MiskoR70, Thank you for sharing your feedback! We are glad that you had a wonderful stay with us enjoying our breakfast offer and the stunning views over the city. It would be a great pleasure to welcome you back soon again at SO/ Vienna. Kind regards, Christian E. Klaus General Manager SO/ Vienna

Amazing hotel one of my best accor experiences

Tripadvisor puanı 5.0/5

Passport116709 Business - 18/10/2021 TripAdvisor onaylı yorum

From the first to the very last minute it was a perfect experience. This is definietly the best hotel in Vienna. Do not miss the bar and restaurant at the 18th floor (even if you are not a resident of the hotel).

Dear Passport116709, Thank you for your recent stay at SO/ Vienna! We are delighted that you had a wonderful experience at our hotel. Your positive assessment and your nice feedback are very much appreciated. Indeed, our restaurant & bar Das LOFT is open for external guests as well. We hope to see you soon again. Kind regards, Christian E. Klaus General Manager SO/ Vienna

SO/ cool in Vienna

Tripadvisor puanı 5.0/5

gst0101ATS Business - 10/02/2021 TripAdvisor onaylı yorum

Arriving in an empty hotel is very unusual, but it is the difficult reality now. I was greeted warmly and friendly, the room was prepared and check in was very smooth. I had a beautiful room overlooking the city with a welcome greeting from management. For my business meeting everything was perfectly arranged and catered for. Unfortunately I could not enjoy the highlight of the hotel - the loft restaurant on the top floor which boasts stunning views over the city, and normally exquisite food and great drinks and music. Breakfast through roomservice was equally good, as expected and check out and departure friendly and efficient as always. I hope business will be better for this and all other hotels and restaurants. Until then stay safe, SO/ Vienna. Thank you

Dear gst0101ATS, Thank you very much for sharing your positive feedback! I am delighted that you spent a wonderful stay with us enjoying our meeting facilities and the beautiful city view. Your nice nice words about our friendly and welcoming service are very much appreciated. We are looking forward to seeing you soon again at SO/ Vienna, stay safe! Kind regards, Christian Klaus General Manager SO/ Vienna

High standard services

Tripadvisor puanı 5.0/5

DanBucharest2012 21/02/2020 TripAdvisor onaylı yorum

Extraordinary room (view, furniture, amenities, coffee); exception - led tv with broken screen Amaizing breakfast Nice bar athmosphere and view Friendly staff but some hygene problems for one of the breakfast waiters;

Dear DanBucharest2012, Thank you for sharing your positive feedback! We are delighted that you had an excellent stay at SO/ Vienna enjoying the modern room design and the breakfast offer. However, I am sorry for the broken screen and the negligent appearance of one of our breakfast waiters. I will address these matters to the managers concerned. Please accept my apologies for the inconveniences caused. We are looking forward to welcoming you back soon with us. Kind regards, Peter Katusak-Huzsvar General Manager SO/ Vienna

The most beautiful panoramic view of Vienna

Tripadvisor puanı 5.0/5

SERGE K Family - 11/01/2020 TripAdvisor onaylı yorum

The most beautiful panoramic view of Vienna only in this hotel! I have stayed at this hotel many times, the hotel is perfectly located within walking distance to all the places of interest, an excellent breakfast in a restaurant with panoramic views of Vienna, stylish, laconic rooms with comfortable beds and a spacious bathroom. Pleasant and attentive staff, but the hotel management began to more formally treat regular guests, as for the Platinum member, if you had always done a double upgrade before, if it was possible, now everything is done clearly according to the rules, only one category more, maybe this is due to more stringent rules! .. It is unusual to encounter such a formal attitude in French Accor hotels , the impression is that they have become German and everything is done clearly according to the rules and a step to the side! .. So everything is fine, thank you very much to the entire hotel team, we will come again!

Dear SERGE K, Thank you for visiting us again and for sharing your experience! We are delighted that you had an enjoyable stay at SO/ Vienna. Your nice words about our breakfast, the rooms and our staff are very much appreciated. Of course, we want to upgrade our Accor members guests in the next room category. But depending on availability, we aren't able to do arrange this for all the stays. I am sorry if the check-in was too formal and you didn't feel welcome. Our Welcome Manager has been informed about your feedback and he will review our welcome experience with his team, especially for recognizing more our loyal Accor guests. We are looking forward to welcoming you back soon with us. Kind regards, Peter Katusak-Huzsvar General Manager SO/ Vienna

ilgili personel temiz ve konforlu odalar

Avis müşterileri puanı 4.5/5

Ali D. Çiftler - 28/12/2019 ALL için doğrulanmış yorumlar

Otel güzel temiz ve konforlu odalarda ufak tefek dolap kırıkları vs vardı ama genel olarak bakımlı ve iyiydi. Personel yardımcı ve nazikti. Gece kulübü girişi ve güvenliği otel için dezavantaj otel asansöründen çıkılmıyor diğer taraftan ise otele dahi girişte zorluk çıkarabiliyorlar.

Dear Mr. D., Thank you for taking the time to fill in our online survey. We are glad to read that you were very satisfied with the services and facilities provided by the hotel. Your positive assessment is very much appreciated. We hope to see you soon again at SO/ Vienna. Kind regards, Peter Katusak-Huzsvar General Manager SO/ Vienna

Great.

Tripadvisor puanı 5.0/5

bs282019 Couples - 20/11/2019 TripAdvisor onaylı yorum

If you dont have problem to pay 250e per night ,for sure this is your choice . Rooms are very nice and clean,with grek view. But i think best thing in hotel were people from stuff... reception,bar,restaurant . They are very kind and pleasant . Also cocktails in bar are great!

Dear bs282019, Thank you for sharing your positive experience! We are delighted that you had an excellent stay at SO/ Vienna enjoying the room and the great view over the city. Your nice words about our staff are also very much appreciated. We are looking forward to welcoming you back soon with us. Kind regards, Peter Katusak-Huzsvar General Manager SO/ Vienna

Service and bed

Tripadvisor puanı 1.0/5

Ambassador680635 Couples - 18/11/2019 TripAdvisor onaylı yorum

Despite being promised a kingsize bed we had two single bed that drove apart during night leaving us falling in between. Service were we complained the next morning did not offer any help but told us we should have informed them during night, and mails we’re not being answered.

Dear Ambassador680635, Thank you for sharing your feedback about your stay at SO/ Vienna! We are truly sorry that you experienced this unpleasant situation. The single beds should be prepared accordingly in order to avoid both beds from falling apart. I apologize for the missing carefulness of our SO Neat & Tidy team. This should certainly not be allowed to happen and please be assured that I have reminded the team to be more attentive regarding those kind of details. I regret that our Welcome Team wasn't helpful and didn't inform you properly about this mistake. Please do not hesitate to communicate us such an annoying incident. We always strive to correct our error or to offer an alternative to our guests. Again, we are sorry for the inconveniences caused and we hope to welcome you back soon with us in order to prepare you an enjoyable experience. Kind regards, Peter Katusak-Huzsvar General Manager SO/ Vienna

Disappointed

Tripadvisor puanı 3.0/5

iveta426 Family - 05/11/2019 TripAdvisor onaylı yorum

We stayed in SO/ Viena several times and the last stay was disappointment for us. Room was not ready 2 hour after time of check in, queue at waiting at the breakfast, bathrobe in room not for alll of us, dirty cup in SPA, no desinfection in fitness. All this things during one night stay

Hello from SO/ Vienna, Thank you for taking the time to tell us about your recent experience with us. Your valuable feedback will help us improve to reach every guest’s satisfaction. I am very sorry to read that this time your stay at SO/ Vienna did not meet your expectations and caused you with inconveniences and frustration. This is truly unacceptable, yet far from our typical and usual high standards and service that we are known for and that you have experienced already during your prior visits to our hotel. Please allow me to express my sincerest apologies. I do hope this matter has not detracted too much from your overall enjoyment of the SO/ Vienna, and I hope you will not be deterred from returning in the near future at which point I hope to restore your faith in our services and give you the magnifique hotel experience that you and our guests are used to. We look forward to seeing you back soon with us. Best regards, Peter Katusak-Huzsvar General Manager SO/ Vienna

4.30pm to have my Suite

Tripadvisor puanı 3.0/5

mkchan1012 Family - 04/11/2019 TripAdvisor onaylı yorum

unbelievably late to get my Suite (4.30pm ) even I have checked in online to stated my arrival time and as a Platinum member, hardly believe it happened !!! Breakfast was good but not the attitude from the reception. House keeping was worse , cannot get what we want for 3 times.... ( not coming back again )

Dear mkchan1012, Thank you for sharing your experience! We are truly sorry that your suite wasn't ready at your arrival. Of course, this should not happen and I kindly apologize for the waiting time. I have addressed your comment to our SO Neat & Tidy Manager who will review the incident with her team. Besides, she will look into the lack of attentiveness regarding your requests. I am delighted that you enjoyed our breakfast offer. Please be assured that we will take the necessary measures to improve the staff's attitude at the welcome desk. Apologizing for the inconveniences caused, I hope to welcome you back in order to prepare you an enjoyable SO/ Vienna experience. Kind regards, Peter Katusak-Huzsvar General Manager SO/ Vienna

Harika

Avis müşterileri puanı 4.5/5

Gökay İş - 01/11/2019 ALL için doğrulanmış yorumlar

İş dolayısıyla seyahat ettiğim için en çok konforlu yataklarınızdan faydalanabildim.

Dear Mr. A., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and particularly appreciated our SO comfy MyBed concept. We hope to see you again very soon. Sincerely, Peter Katusak-Huzsvar General Manager SO/ Vienna

özellikle kahvaltı çok iyi -oda büyüklüğü ve oda dizaynı çok iyi

Avis müşterileri puanı 4.0/5

Penc68 İş - 29/10/2019 ALL için doğrulanmış yorumlar

konforlu ,kaliteli bir konakama yaşadım

Dear Mrs. E., Thank you for taking the time to fill in our online survey. We are glad to read that you liked the room design and enjoyed our breakfast at Das LOFT. However, I regret that you check-out experience wasn't up to the mark. Friendliness and courtesy are the basis in hospitality and I am sorry that we didn't provide this at your departure. I have addressed your comment to our Welcome Manager who will take the necessary measures to improve our staff's attitude. I kindly apologize for the inconveniences caused and we hope to welcome you back at SO/ Vienna. Kind regards, Peter Katusak-Huzsvar General Manager SO/ Vienna

SO Excellent Saty

Tripadvisor puanı 5.0/5

AlexanderS741 Family - 23/10/2019 TripAdvisor onaylı yorum

Excellent stay in SO Vienna Hotel. High standard hotel in convenient location close to main city attractions. Excellent sound proof level in rooms, as noise cannot be heard neither from outside of hotel, nor from neighboring rooms or corridor.

Dear AlexanderS741, Thank you for sharing your experience about your stay at SO/ Vienna! We are delighted to read that you spent a pleasant moment with us enjoying the room and the hotel's location close to the main attractions. We are looking forward to welcoming you back soon with us. Kind regards, Peter Katusak-Huzsvar General Manager SO/ Vienna

An outstanding experience in Vienna

Tripadvisor puanı 5.0/5

WaltEP Solo travel - 15/09/2019 TripAdvisor onaylı yorum

This was my first stay at this Sofitel/SO property in Wien. I was quite favorably impressed. The hotel is beautiful - there's a lot of "curb appeal", as the expression goes. More importantly to me as a visitor, the guest experience is wonderful. For instance, when I checked in I asked a few questions. The helpful lady who checked me in said she'd just show me instead of describe the answers. She went up to the room with me and spend a couple minutes doing exactly that. A small example perhaps, but the kind of service I encountered throughout my week-long stay. The room itself was gorgeous. I booked a suite overlooking St Stephansdom, and it was an amazing place to spend the week - very spacious, immaculately maintained, and luxurious. The bed was wonderful; I slept better than in any other hotel I've stayed (and I spend 60+ nights per year in hotels). The pillow menu was indulgent, giving plenty of options for different-style sleepers. I booked breakfast-inclusive, and I loved dining in the restaurant every morning. As with reception, the staff up there was outstanding as well - warm, welcoming, helpful, and attentive. The food was great, with a no-extra-cost menu for hot items and a good buffet of cold items. Location is excellent too, as it was within a comfortable walk of all the major sites. It's also just far enough outside the tourist center to be quieter, and to allow me to walk *around* the super-busy core on the way to destinations that were also on the periphery (like MuseumsQuartier). All in all, this is an outstanding property, and I highly recommend it.

Dear WaltEP, Thank you very much for your positive and detailed feedback! It is a real pleasure to read your comments. We are delighted that you had a great stay at SO/ Vienna enjoying our services and the facilities of the hotel. Of course, I have shared your nice words with the team. We appreciate your rating and we are looking forward to welcoming you back soon with us. Kind regards, Peter Katusak-Huzsvar General Manager SO/ Vienna

Harika konum, harika dizayn..

Avis müşterileri puanı 5.0/5

Anonim Tek başına seyahat edenler - 26/08/2019 ALL için doğrulanmış yorumlar

Black suit sensayonel idi... 18.katta kahvaltı süper bir deneyim... Çok memnun kaldım.. Yine dönerim...

Dear Mr. K., Thank you for taking the time to fill in our online survey. We are glad to read that you enjoyed your stay at the black suite and love the hotel's design. Besides, we very much appreciate your comment regarding our breakfast. I have forward your positive assessment to the team. We hope to see you soon again at SO/ Vienna. Kind regards, Peter Katusak-Huzsvar General Manager SO/ Vienna

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