Well-located - just a short walk from city centre. In my opinion, this isn't a 4-star hotel... maybe 3 and a half. Rooms were clean, but compact. Beds comfortable, but we had 2 singles joined together. Bathroom clean, quite small but still had bathtub with shower over. Breakfast was okay and the dining room staff were particularly good. Nothing too bad to report and we enjoyed our time in Vienna, but overall the hotel gave the impression of needing an update. I would put it on a par with a Holiday Inn Express, so considering we paid an average of €218 per night I was expecting it to be somewhat classier!

We had room no 711, facing the busy street. No way to open the window to cool the room, the street noise was overwhelming. After complaints from a lot of hotel guest the hotel management decided to turn the central A/c back on. Finally .... Good breakfast, slow computer terminal .....

Konum, fiyat ve marka çok iyi!

Nice big room, not so "new" but very comfortable. We mainly appreciated the welcome and globally the great staff. good breakfast. Hotel to recommend mainly for its localization and the global atmosphere

Great location. You can walk to everywhere. Clean rooms. All around, a good place to stay. We did not have the breakfast at the hotel, but there is a small local market just down the street on same side of canal as the hotel. Two funky spots to eat - cash only, but there is an ATM on the way. If I return to Vienna, would definitely stay at same hotel. We unexpectedly took the #1, that was going out of town, so was not covered by our daily pass, but ended in a small town - last station was called Josefplatz. Well worth the trip. 'Train' runs every 30 minutes. Best part of our time in Vienna.

The location is close to the very center of the city. Good parking is available. The room was well equipped, clean and quiet. The people in the reception were efficient and friendly. I would be glad to come here again.

First time visit to Vienna , what can I say it was fabulous city , very friendly welcoming , clean city and also not an expensive city , plenty to do and see and take in , and also a must take twin city boat trip from Vienna to Brastlivia Slovakia

Had a nice stay in Mercure Wien City. We felt welcome and enjoyed our stay, had nothing to complain about except maybe the location, but the hotel in itself is fine. Still feel that Mercure has lost some of its lustre a bit over the years though. Had the opportunity to stay in one of the staff-designed rooms, and even though it wasn't quite our taste we thought it was a great concept that should develop in other establishments.

A good choice to stay near the city center. A decent hotel with decent rooms for business or for leisure. If you travel by care, the underground garage is a great help and the price is not exaggerreted.

Room was very small for three person. Breakfast was not at all value for money keeping in view price, quality and veriety of food. We expected much more from the high end hotel of Accor Group. Overall experience was below expectation.

Good location,easy access from airport,using Val 2 bus,friendly people.good breakfast,very clean.Very close from subway.In a few minutes walk you can go to Stephansplatz. We felt very good,in five days journey.

Very convenient location for seeing Vienna in a few days. Staff, without exception, welcoming helpful and speak good English. Room a little disappointing compared with other Mercure Accor Hotels (small, bathroom door difficult to close, no shower cap or body lotion, poor lighting in bedroom). However, comfortable bed, crisp linen, warm after coming in from very cold weather and good breakfast

Location wise this hotel is slightly out of the tourist centre meaning it a quite peaceful but less than 5-10 minute walk. Plus the underground is close by. We stayed in one of the rooms decorated by their staff which was really good, vibrant and personalised. My only issue was as it was in December it was very cold outside. The air con did not pump any hot air out and we had been given a rather small radiator. It took 2 days with it on to make the room comfortable to stay in.

Clean hotel and friendly staff but very basic, reception area also next to the smallest bar in the world with one tap of beer and no where to really drink it as the reception seating area is like a series of bed cushions looking onto the street so hard to be comfortable with door sliding open every few mins and cold rushing in. Breakfast room also very small.Room was cleaned daily My 2 real complaints were the pillows were terrible flat and lumpy even the replacements that were asked for were as bad and secondly 70 stations on the TV and 2 of them are English speaking and guess what .....BBC news and Sky news ...That is not good enough for a 5 night stay as you need a break from visiting all the sites in Vienna and to have to watch these for 5 days was soul destroying other than that Free WiFi a plus and good location to centre of Vienna .

Nice hotel in quite area within walking distance to city centre. Just walk over the bridge and you reach a lot of sights and nice places to eat and drink. A tip is to join the hotels city-walk, including history and nice places to see.