Hotel Mercure Wien City 4 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.4/5 1.364 görüş

Hotel Mercure Wien City - Image 1
Hotel Mercure Wien City - Image 2
Hotel Mercure Wien City - Image 3
Hotel Mercure Wien City - Image 4

Açıklama

Otel ekstraları

  • Newly renovated 4-star hotel inspired by the Vienna Workshop

  • Just a 5-minute walk from the city center in the vibrant 2nd district

  • Inviting rooms with stylish design and high-quality modern amenities

  • Welcoming 24-hour self-service lounge bar with Viennese wines

  • Abundant breakfast buffet with many regional products

Konaklama olanaklarımız

Bu otelde rezervasyon yaptırın
Oda 1

Otelin konumu

Hotel Mercure Wien City

Hollandstrasse 3
1020 VIENNA
Austria

GPS:48.215123, 16.376181

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Araba parkı
  • Evcil hayvan kabul ediliyor
  • Tekerlekli sandalye ile girişe uygun
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Bar
  • Toplantı odaları
  • %100 Sigara İçilmeyen Otel

Wine bar

Our 24-hour self-service bar exudes the style and charm of turn-of-the-century Vienna. After a day of exploring, relax with a selection of fine wines, local beers and delicious snacks.

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.4/5  1.364 görüş

TripAdvisor Derecesi  4.0/5  1.440 görüş

Warm Welcome and Excellent Service in Mercure Wien City

Tripadvisor puanı 5.0/5

Mika Y TripAdvisor onaylı yorum

Vienna December 2024

Tripadvisor puanı 5.0/5

Traveler51196948148 Couples - TripAdvisor onaylı yorum

Dear Traveler51196948148, Thank you so much for your wonderful review! We are thrilled to hear that you had a lovely stay and enjoyed our clean facilities, friendly staff, and great breakfast. It’s fantastic that our location made it easy for you to explore the beautiful city of Vienna. We truly appreciate your kind words and are so happy to hear you would stay with us again. We look forward to welcoming you back in the future! Warmest regards, Magali Kempes Moll Guest Experience Manager

İyi konum, konforlu ve temiz sakin. İyi kahvaltı.

Avis müşterileri puanı 4.5/5

Umut Aileler - ALL için doğrulanmış yorumlar

Dear Umut, Thank you very much for sharing your feedback! We're thrilled to hear that you had a comfortable and enjoyable stay with your family at the Mercure Wien City. It's wonderful to know that you found the location convenient, the room clean, and the breakfast satisfying. We are also pleased that our staff made a positive impression with their friendly and helpful service. Your kind words motivate us to continue delivering excellent service, and we hope to welcome you back for another great stay in the future! Warm regards, Guest Experience Team

Complaint for not respecting

Tripadvisor puanı 1.0/5

mohadqassim Couples - TripAdvisor onaylı yorum

Dear Mohamed, Thank you for sharing your feedback with us. First and foremost, I want to sincerely apologize for the experience you had during your recent stay. What you described is not the level of service we aim to provide, and I deeply regret that this situation made you feel disrespected. Please rest assured that we take your concerns very seriously. We will thoroughly investigate this incident and address it with the team member involved to ensure this does not happen again. Providing our guests with respectful and attentive service is our top priority, and I’m truly sorry that we fell short during your visit. Your comments are invaluable in helping us improve, and I would appreciate the opportunity to discuss this matter further. Please feel free to contact me directly at magali.kempes-moll@accor.com. We understand your frustration and regret that your experience did not meet your expectations. I hope you’ll consider giving us another chance in the future to provide you with the exceptional service we’re known for. Sincerely, Magali Kempes Moll Guest Experience Manager

I will come back

Tripadvisor puanı 5.0/5

Ambreali TripAdvisor onaylı yorum

Dear Ambreali, Thank you so much for your kind words and for taking the time to share your wonderful experience with us! We are delighted to hear that you enjoyed your stay and that our receptionist was able to assist with an early check-in and provide a great room for you. We’ll be sure to pass along your appreciation to our team, especially the housekeeping staff and manager who went the extra mile to make your birthday special. It’s fantastic to know that you found our location convenient and appreciated the cleanliness and modern facilities. Your "Wow effect" comment truly makes our day, as we strive to create memorable experiences for our guests. We look forward to welcoming you back soon for another perfect stay! Warm regards, Magali Kempes Moll Guest EXperience Manager

ile iş birliği içinde TripAdvisor

Diğer web kullanıcıları otelimizi değerlendirmektedir

  • 765 görüş 9.5/10 Konum
  • 915 görüş 6.6/10 Oda
  • 804 görüş 8.8/10 Hizmet
  • 56 görüş 3.4/10 Wifi
  • 433 görüş 5.8/10 Konfor
  • 417 görüş 7.8/10 Kahvaltı
  • 397 görüş 7.9/10 Hijyen
  • 144 görüş 4/10 Otel Donanımları

Hizmet sağlayıcı Trustyou

Accor Live Limitless

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