Grand Mercure Xian Renmin Square

Customer review rating (ALL Rating) 4.6/5 51 reviews

Hotel extras

  • Centrally based discovery with walking distance to the historic attractions

  • Extensive landscaped gardens

  • In-room Broad Band Access and WIFI in public area

  • Easy access to the city's major commercial district

  • enjoy 600 pax show in our own grand theatre

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Our accommodation(s)

Choose from a 21sqm Classic Room with shower, bathtub or 31 sqm Superior Room with a separate shower and bathtub The 60sqm deluxe Suite is designed with a separate study, bedroom, lounge areas, separate shower and bathtub. The 80sqm Executive suite is designed with a separate study, bedroom, lounge areas, separate shower and bathtub.

Hotel location

Grand Mercure Xian Renmin Square

319 Dongxin Street, Shaanxi Province
710004 XIAN

GPS:34.26627, 108.958068

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Meeting rooms

57 Cafe

Non contractual photo

57 Cafe is offering Chinese and Western breakfast buffet

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  51 reviews

TripAdvisor Rating  4.0/5  1,286 reviews

Trip to Xi'an

TripAdvisor rating 5.0/5

alexeykH7806LL Families - TripAdvisor review

We’d like to express our gratitude to the Grand Mercury for the excellent service that they provided during our 3-day stay in the hotel! The staff were considerate and helpful, ready to satisfy our wishes and sort things out. The room was spotlessly clean, and the meals - delicious! Thanks for making us feel welcome in Xi’an!

Dear Guest, Thank you for choosing Grand Mercure Xi'an on Renmin Square and providing us with the gift of feedback. It gives us great pleasure to know that you've enjoyed your recent stay with us. We are deeply encouraged by your motivating recognition and thank you. We will keep up our efforts and look forward to welcoming you again in the near future. Yours sincerely, Sam Gu Resident Manager

good living experience, bad check in experience

Customer review rating 4.0/5

Frank X. Families - Confirmed reviews ALL

Basically, the overall experience is good and I enjoyed the benefit of upgrade the room. However, the check-in experience is terrible. My aunt just stood at the front desk for half an hour until she got serviced despite her multiple requests of checking in.

Extremely old and no wifi in the room

TripAdvisor rating 1.0/5

federicoz799 Business - TripAdvisor review

Is not the first time I go that hotel, just for business my company sent me there for 8 times per year. Is always the same, old structure, dirty kettles, dirty bathrooms, used bath amenities..... The worst is the wifi. If I am on a business trip I need a stable internet connection and regrettably they don't give a.... About that. They simple reply is "you can come to the lobby to use wifi" 😂 Is incredible the way how they run hotel business.

Trying too hard to be something it no longer is

TripAdvisor rating 3.0/5

glbtrttr24 TripAdvisor review

I was not overly impressed by the hotel. Room was small and just generally felt like a hotel trying to be elegant/upmarket but failing miserably. Room was quite small with no view. Location also was not fantastic.

Dear glbtrttr24, Thank you for providing us with the gift of feedback. We are very sorry to know that the stay didn't meet your expectation. It has been our continuous efforts to strive for excellent hotel experience for our guests, and please be rest assured that our dedication and efforts will never stop. Yours sincerely, Sam Gu Resident Manager

Good Location

TripAdvisor rating 5.0/5

Chenjennyzz Families - TripAdvisor review

酒店入住非常愉快,前台员工王雪阳,王毅明,同肖娅非常乐于帮助。服务态度也是非常好,酒店早餐也是很丰富的。去热门景点都是步行距离可以到达。总之入住很满意。要是下次有机会肯定还是悬着这家酒店。 very good place we will go and chose in the future. snow in Xian during the stay, the hotel very beautiful

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Other web-users rate our hotel

  • 166 reviews 9.2/10 Location
  • 180 reviews 8/10 Room
  • 245 reviews 8.6/10 Service
  • 178 reviews 6.7/10 Vibe
  • 123 reviews 6.8/10 Amenities
  • 88 reviews 8.8/10 Comfort
  • 69 reviews 9/10 Breakfast
  • 43 reviews 9.7/10 Cleanliness

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