Grand Mercure Xian Renmin Square

Grand Mercure Xian Renmin Square

Customer review rating (ALL Rating) 4.5/5 106 reviews

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Description

Hotel extras

  • Centrally based discovery with walking distance to the historic attractions

  • Extensive landscaped gardens

  • In-room Broad Band Access and WIFI in public area

  • Easy access to the city's major commercial district

  • enjoy 600 pax show in our own grand theatre

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Grand Mercure Xian Renmin Square

319 Dongxin Street, Shaanxi Province
710004 XIAN
China

  • By plane

    Xianyang Intl At 20km / 12.43 miles

GPS:34.26627, 108.958068

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Well-being
  • Wi-Fi
  • Breakfast
  • Meeting rooms

57 Cafe Non contractual photo

57 Cafe is offering Chinese and Western breakfast buffet

Our accommodation(s)

Choose from a 21sqm Classic Room with shower, bathtub or 31 sqm Superior Room with a separate shower and bathtub The 60sqm deluxe Suite is designed with a separate study, bedroom, lounge areas, separate shower and bathtub. The 80sqm Executive suite is designed with a separate study, bedroom, lounge areas, separate shower and bathtub.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  106 reviews

TripAdvisor Rating  4.0/5  1,229 reviews

good living experience, bad check in experience

Customer review rating 4.0/5

Frank X. Families - Confirmed reviews ALL

Basically, the overall experience is good and I enjoyed the benefit of upgrade the room. However, the check-in experience is terrible. My aunt just stood at the front desk for half an hour until she got serviced despite her multiple requests of checking in.

Bad choose

Customer review rating 1.5/5

D. L. Business - Confirmed reviews ALL

Hard to find the location of hotel. Room is very very small Breakfast is very limited

well located

Customer review rating 4.5/5

Aaron Z. Business - Confirmed reviews ALL

clean, downtown

Good location plus excellent service

Customer review rating 5.0/5

Zijun L. Solo - Confirmed reviews ALL

The reception named Miss L. was very professional and considerate in Grand Mercure.and the room was spacious and quiet.highly recommend

Good hotel that needs to be upgraded anyway

TripAdvisor rating 3.0/5

Teoh S Families - TripAdvisor review

It is one of the three hotels in that site. Dim signboard lighting made it kind of vague to identify the hotels . Reception service was good though the staffs' English proficiency could still he improved.

Dear Teoh S, Thank you for providing us with the gift of feedback. We are very sorry that the recent stay didn't meet your expectation, please allow me to express my sincere apologies for it. We have been conducting English training for our FO team and F&B team for several batches, and we will continue and enhance our efforts in it. I've also shared your comment on the signboard lighting with hotel management. Our efforts in striving for excellent guest experience never stop, and we look forward to having the opportunity to better serve you again in the future. Yours sincerely, Ivy Wang Guest Experience Manager

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