Sofitel Queenstown Hotel and Spa 5 stars

Name: Sofitel Queenstown Hotel & Spa | Luxury Spa Hotel | ALL - ALL
Address: 8 Duke Street, PO Box 1797, QUEENSTOWN, 9300, New Zealand
Telephone: +6434500045
Rating: 4.5

Customer review rating (ALL Rating) 4.5/5 562 reviews

8 Duke Street, PO Box 1797, 9300 QUEENSTOWN, New Zealand

Description

Sofitel Queenstown Hotel and Spa

French luxury and local cuisine in the world's most exciting city

Step into a luxury alpine world of sophistication. Blending the French Art de Vivre with the rich story of our locale your Sofitel stay will be a magnifique experience. We can't wait to welcome you to an unforgettable Queenstown adventure.

Jeremy Samuels, Hotel Manager

Experience the highest level of sophistication at Sofitel Queenstown Hotel & Spa. Inspired by the charms of Paris with the warm hospitality inherent to Queenstown, be mesmerized by its stylish combination of French antique elegance and locally inspired design. Centrally located in the heart of Queenstown, the hotel offers 82 luxuriously appointed bedrooms and suites, and features 3 boutique conference spaces, Left Bank Bistro and Jervois Steak House.

Situated in the heart of Queenstown's dining and entertainment precinct, Sofitel Queenstown Hotel and Spa is the perfect base to explore central Queenstown on foot before heading further afield to local ski resorts and adventure attractions. Just 15 minutes from the airport, you can take a stroll down to the shores of Lake Wakatipu, or up to Queenstown's scenic vantage point and adventure attraction Skyline Luge during your stay.

Combine Queenstowns' rugged nature with our luxurious hotel to experience the ultimate New Zealand holiday and get the best of both worlds.

Hotel extras

ALLSAFE, Bureau Veritas certification
Central location in town
Award-winning day Spa
3 stylish meeting spaces
Luxury done the French Way

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Our accommodation(s)

Elegantly and luxuriously designed, all rooms feature a Sofitel MyBed, double spa bath, separate rain shower, surround sound entertainment system, espresso machine, under floor heating, WiFi access and special French bathroom amenities.

Room

SUPERIOR ROOM, 1 King Size Bed, Double Spa Bath, Juliet Balcony.

3 persons
41 m² / 441 sq ft

Bedding 1 x King size bed(s)
Most of the accommodation: Balcony
Accessible room

Room

SUPERIOR ROOM, 2 Double Beds, Double Spa Bath,Juliet Balcony.

3 persons
41 m² / 441 sq ft

Bedding 2 x Double bed(s)
Most of the accommodation: Terrace

Room

LUXURY ROOM, 1 King Bed, Spa Bath, Remarkables View, Juliet Balcony.

3 persons
41 m² / 441 sq ft

Bedding 1 x King size bed(s)
Views: Mountain view
Accessible room

Hotel location

Sofitel Queenstown Hotel and Spa

8 Duke Street, PO Box 1797
9300 QUEENSTOWN
New Zealand

GPS:-45.031318, 168.658901

Telephone +64 3 450 0045

+64 3 450 0046

Queenstouw Int. and Dom. Airport

Airport

Access: 7 km / 4.35 mi 12 min drive

Shuttle

Shuttle on call

Hotel services

Check-in from 02:00 PM - Check out up to 11:00 AM

In summary

On site

Shuttle
Restaurant
Wheelchair accessible hotel
Well-being
Air conditioning
Wi-Fi
Breakfast
Meeting rooms

Near the property

Car park

LEFT BANK BISTRO

Find a delightful atmosphere for breakfastat Sofitel Queenstown Hotel and Spa's Left Bank Cafe, inspired by the Parisian cafe lifestyle.

1789

Experience 1789 within the heart of Sofitel Queenstown. Open for dinner, the menu is brimming with local ingredients and executed with traditional culinary technique. Dishes are designed to share and you will adore the hearty winter fare.

Take advantage of our Flight + Hotel offers

Discover

Our guest reviews

Plush hotel with excellent location

ajH1144DC Couples - 3/25/2023 TripAdvisor review

We had a fantastic experience with Emily at check in. The location is ideal right across from Fergburger and can walk around town and the lake v easily and across from the gondolas. Thanks for our 35th anniversary treats! The buffet breakfast is an absolute must and we didn’t need to have anything until evening coffee. The servers at the breakfast area are wonderful, the smoothies, pastries, baked beans, made to order eggs, various coffees, lattes, avocado, hash brown- not to be missed. My husband gave them a generous tip and they were so happy. We did prepay for the parking which was convenient, and we did pay a premium to stay here, but so worth it and loved the heated flooring in the room, which was not v well lit but we just came back to sleep and was fine with us.

Bonjour AJ We very much appreciate your comments regarding your stay at the Sofitel Queenstown Hotel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as 'magnifique' as the previous one. Merci, Philip Riley Operations Manager

Relaxed

Tania Friends - 3/18/2023 Confirmed reviews ALL

Love staying here in Qtown always peaceful and beautiful vocation.

Bonjour Tania , Thank you for taking the time to write a review, we very much appreciate your comments regarding your stay at the Sofitel Queenstown - Hotel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I am so glad you had the time to enjoy a cocktail or two in the newly opened Le Salon Rouge. The cocktails are super delicious, I agree. Thank you again for sharing your experience, and we hope your next visit will be as 'magnifique' as the previous one. I look forward to welcoming you back Merci, Philip Riley Operations Manager

Lovely stay

Rob J. Couples - 3/18/2023 Confirmed reviews ALL

Excellent breakfast, nice dining, a little light. Great bar and members lounge . Beautiful rooms.

Bonjour Robert Thank you for taking the time to write a review, we very much appreciate your comments regarding your stay at the Sofitel Queenstown - Hotel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team, especially the kitchen team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as 'magnifique' as the previous one. I look forward to welcoming you back Merci, Philip Riley Operations Manager

Thoroughly enjoyable stay

Debra Friends - 3/16/2023 Confirmed reviews ALL

As per many previous Soffitel Queenstown continued to please. The service was superb, the breakfasts delicious and the room was large and comfortable

Bonjour Debra Thank you for taking the time to write a review, we very much appreciate your comments regarding your stay at the Sofitel Queenstown - Hotel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, we look forward to welcoming you back to Sofitel Queenstown in the future. Merci, Philip Riley Operations Manager

Great location, tired hotel.

Z. E. Couples - 3/13/2023 Confirmed reviews ALL

Our experience was completely different when we stayed at the Sofitel 10 years ago. This time, the staff were unknowledgeable, the facilities and the room were tired and the overall experience felt like this hotel's best days have come and gone. We stayed on the third floor and the hallway smelled like urine. I would gladly pay more money to stay in a Sofitel in such a great location if the hotel was renovated.

Bonjour Zachary, Thank you for taking the time to tell us about your experience at the Sofitel Queenstown - Hotel & Spa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We strive to provide a superior service experience for every guest; therefore your feedback is very important to us. I have some news, the new owners of the business are about to embark on a large renovation project with the hotel to bring the rooms and surrounds up to a more modern spec. As for the smell of urine, this is very unfortunate and I am sincerely apologetic for this, this is not a standard I like to place against me or the team and I can confirm that this has been rectified. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Philip Riley Operations Manager

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