Pre Flight Accommodation
Tripadvisor 评级 5.0/5
Steve P Couples - 11/12/2019 经 TripAdvisor 认证的评论
The Ibis hotel worked well for us. Value for money, easy access to airport for early check in. Clean and very comfortable bed. We booked well on advance knowing our check in time so saved some money. We will definitely use this hotel again.
Dear steve22phillips, We are glad to see that our hotel worked well for you and we are all pleased to hear that you would definitely stay with us again. Thank you for your feedback and we are looking forward to your next visit at Ibis Birmingham Airport. Warm Regards, Dayana Kancheva Front Office Manager
Ibis hotel ,Birmingham airport.
Tripadvisor 评级 5.0/5
Manxlass22 Couples - 15/11/2019 经 TripAdvisor 认证的评论
Very quiet, excellent Polite and friendly staff. Certainly book again and highly recommended. Probably one of the best airport hotels we have stayed in, at various airports. Could not fault anything. Would recommend.
Dear Manxlass22, We are so happy to see that you found our hotel one of the best airport hotels you have stayed in. Thank you for much for the positive feedback and we hope to welcome you back very soon! Warm Regards, Dayana Kancheva Front Office Manager
Great room. Convenient location.
Tripadvisor 评级 4.0/5
Connector03742053531 Friends getaway - 30/10/2019 经 TripAdvisor 认证的评论
Good room. Great location for airport. Alright for NEC, however do take note of when the monorail shuts. Breakfast was good, standard though would have preferred different types of eggs. Hotel was short staffed but gave good level of service. Very friendly.
Dear Connector03742053531, Thank you so much for choosing to stay with us and for taking the time to share your feedback. It is a pleasure to see that you enjoyed your breakfast and that you appreciated our team's efforts into making your stay pleasant despite of the busyness of our hotel. We hope to welcome you back in the near future. Kind Regards, Dayana Kancheva Front Office Manager
Not the best
Tripadvisor 评级 3.0/5
Samabsox Couples - 09/10/2019 经 TripAdvisor 认证的评论
Room was facing a builders yard with constant noise couldn't open windows for air Room was I think too small ok for one night but any longer and you would go stir crazy Bed was ok but pillows were as hard as house bricks food at restaurant was ok
Dear Samabsox, We appreciate you taking the time to share your feedback on your recent experience at our hotel. All of us work very hard on providing the best experience possible for all of our guests and we are very sorry to hear that our rooming standards did not meet your expectations. Please accept our apologies and we hope that you will give us another chance in the near future. Kind Regards, Dayana Kancheva Front Office Manager
Basic hotel but relatively expensive
Tripadvisor 评级 3.0/5
SueMorrisSRN Couples - 22/09/2019 经 TripAdvisor 认证的评论
The hotel was very basic in terms of fit out although it was clean. There is an advert on the side that states 'IBIS rooms from £100pn and IBIS budget rooms from £69pn" When we checked in we were asked to pay £69 but I had already prepaid £113. I do wonder if, having been asked to pay £69 we had been put in a budget room but, as it was 02.00 in the morning we were too tired to query it. Bed and pillows quite uncomfortable; comfort cooling did not work but could not have the window open because of the noise. One complement - my flight was changed and so non-refundable booking was incorrect. The helpful staff at the hotel changed the booking FOC for me which was much appreciated.
Dear SueMorrisSRN, Thank you very much for choosing to share your feedback on your recent stay. At Ibis, we strive to provide excellent service and experience to all of our guests, therefore we value all feedback as we believe that our guest's opinion can help us improve. I am very sorry to hear about your experience, please accept my apologies and I would appreciate, if you could contact me directly on h6359-gr@accor.com, so that I can investigate this matter further for you. Kind Regards, Dayana Kancheva Guest Service Manager
Another great stay
Tripadvisor 评级 5.0/5
jamie w Couples - 19/09/2019 经 TripAdvisor 认证的评论
Stayed at this hotel a few times (early am flights) and every time its been brilliant. Location to airport is fantastic and all staff are helpful and friendly. The food is reasonably priced and I have never had a bad meal, the rooms are clean beds are comfortable.
Hello jamie w, We are very happy to see that every time you have stayed with us was brilliant. All of us here at Ibis Birmingham Airport work hard to providing excellent service for all of our guests and reviews like yours are the biggest reward we can get. Thank you very much for the kind words and we hope to welcome you back in the near future. Warm Regards, Dayana Kancheva Guest Service Manager
Very close to airport and train station
Tripadvisor 评级 5.0/5
Andrew A Couples - 12/09/2019 经 TripAdvisor 认证的评论
Checked in by a very bubbly young lady, who was very helpful. The room was up to usual Ibis standard, clean and all you need for a one night stay. The Hotel is a couple of minutes walk to the airport, and there is a free monorail from the train station to the airport. Dinner was quite satisfactory, but there is not much choice in the area, and quite a good selection at breakfast, although it could have been hotter
Dear Andrew A, We are all very happy to see your positive comments on your recent stay, here at Ibis Birmingham Airport. Olga, who was the bubbly receptionist who checked you in will be very pleased to see your kind feedback and I am sure your review will strive as encouragement for all of our team. Thank you again for sharing your experience, and we hope to welcome you back very soon. Warm Regards, Dayana Kancheva Guest Service Manager
Good value for money
Tripadvisor 评级 5.0/5
jackie187048 Solo travel - 31/08/2019 经 TripAdvisor 认证的评论
Great location, less than 2 minutes walk to the departure check-in desks. Clean rooms, comfortable bed & restaurant has good selection of dishes at reasonable prices. Would stay again if flight times meant an overnight stay
Dear jackie187048, Thank you for sharing your feedback with us. We are delighted to read your kind comments on our rooms cleanliness and restaurant food selection. We hope to welcome you back very soon. Kind Regards, Dayana Kancheva Guest Service Manager
Excellent stay!
Tripadvisor 评级 5.0/5
alojzblount Family - 23/08/2019 经 TripAdvisor 认证的评论
Very nice modern hotel located right in the airport grounds next to the terminal. Fast check in, lovely modern room with comfy bed and very clean. The restaurant had a wide choice on the menu and a greatvselection of wines and beers at reasonable prices Cjeck out was very quick also, IIjust had to drop the key card into the box. Excellent value for money.
Hello alojzblount, It was a pleasure reading your feedback and even a greater pleasure having you around. At Ibis Birmingham Airport, we always aim to exceed our guest's expectations and reviews like yours are the greatest reward we receive. Thank you very much and we hope to welcome you back in the near future. Best Regards, Dayana Kancheva Guest Service Manager
Convenient and good value
Tripadvisor 评级 5.0/5
Simon P Couples - 18/08/2019 经 TripAdvisor 认证的评论
Convenient hotel within walking distance if the airport Compact room but with all the amenities required and in good condition Stayed here after a late arriving flight from turkey - they chap at reception was quick and helpful
Dear Simon P, Thank you very much for your lovely feedback. We are glad to see that you had a great time with us after arriving from Turkey and we will be looking forward to welcoming you back in the future. Kind Regards, Dayana Kancheva Guest Service Manager
As it says on the tin
Tripadvisor 评级 3.0/5
Rob W Friends getaway - 27/06/2019 经 TripAdvisor 认证的评论
Room quite small but fine and what you would expect for the price. Air con didn't work and neither did the one with our mates next door. Had to open window as so hot so heard noise from outside in night. Beds not that comfy. Sink in bathroom had a putrid smell from the plughole and I suspect it was blocked with something as did not drain away very fast. Didn't bother complaining as only in room for a short time due to an early flight and had to rush off.
Dear Rob W, Thank you for taking the time to tell us about your recent experience at our hotel. We are sorry to hear that you did not have a comfortable stay with us due to our bedding standard and the issues you experienced with our thermostat system. Unfortunately, we only have a thermostat in our rooms, not Air Conditioning, however we do offer fans available at our 24/7 open reception. While we wish you had a better stay, we are very sorry that we were not aware of the situation you were experiencing, otherwise we would have helped and solved the issues for you straight away. Once again, thank you for your comments and we hope that you will give us a second chance in the future. Kind Regards, Dayana Kancheva Guest Service Manager
Comfort, practicality and great pricing
Tripadvisor 评级 5.0/5
traveller2454 Couples - 19/06/2019 经 TripAdvisor 认证的评论
We spent one night at this hotel prior to flying out from Birmingham Airport. It is so easy to find, a minute's walk from the monorail / terminal at the airport and the room was immaculately clean and well furnished. We had dinner at the on-site restaurant and there was plenty of choice at good prices with no wait involved. We also had breakfast the next morning and again, were pleased with the range on offer. Sleep quality was really good too in a very comfy bed with lovely pillows. Wouldn't hesitate to recommend this hotel.
Dear traveller2454, We are delighted to see your kind and honest review of our hotel. Thank you very much for your compliments on our restaurant, breakfast and bedding quality. Our team will be delighted to hear about your feedback and I am sure that it will strive as encouragement for all of us here at Ibis Birmingham Airport. Best Regards, Dayana Kancheva Guest Service Manager
Great location, great facilities, great price
Tripadvisor 评级 5.0/5
RitzRam Business - 12/06/2019 经 TripAdvisor 认证的评论
Stayed overnight for a business meeting. Staff were helpful, room was very comfortable - breakfast was EPIC!! I was impressed with the breakfast starting from 4am - makes sense for an airport hotel - but not seen that previously
Dear RitzRam, There's no words we could find to thank you for your amazing feedback. You just made our day and brought a big smile to our faces. Making our guest's feel welcomed and heart warmed is in our culture and seeing the positive results is really what keeps us going every day. THANK YOU! so so very much and please give us a shout on h6359-gr@accor.com, the next time you visit us, so that we can make sure you will experience another EPIC stay! Warm Regards, Dayana Kancheva Guest Service Manager
Great start to our holidays
Tripadvisor 评级 5.0/5
Relax38293260843 Couples - 05/06/2019 经 TripAdvisor 认证的评论
Great price friendly staff comfortable bed good nights sleep all you can eat breakfast 150 yards from terminal what's not to like... pizza good value kettle with tea coffee in room great place to stay
Dear Relax38293260843, All of us here at Ibis Birmingham Airport, would like to thank you for your lovely and kind feedback. We are so happy to see that you appreciated all of our efforts into providing you with the best experience possible and we hope to welcome you back very soon! Best Regards, Dayana Kancheva Guest Service Manager
Super airport stopover
Tripadvisor 评级 4.0/5
JandJ46140 Couples - 04/05/2019 经 TripAdvisor 认证的评论
A great place to stay before or after a flight. Situated in a highly convenient location, a very short walk to the terminals. Very good room, nice restaurant too. Did not have breakfast as we had an early flight.
Dear JandJ46140, We are so happy to see that you found Ibis Birmingham Airport, as a great place to stay before or after a flight. Furthermore, it is a real pleasure reading your comments on our rooms and restaurant and we cannot wait to welcome you back very soon! Thank you for your kind review. Kind Regards, Dayana Kancheva Guest Service Manager