宜必思快捷伯明翰机场酒店 - NEC 店 2 星

尊敬的 TSZ SHAN CHRISTIE C.： 感谢惠赐有关下榻 ibis budget Birmingham Airport - NEC 的宝贵意见。听到您对我们工作的肯定，十分开心。 我会将您的意见与我们的团队一起分享。一直以来，我们坚持不懈地提升服务质量，我相信这个反馈将给我们所有的员工带来莫大的鼓舞。 再次感谢您与我们分享您的体验，我们真诚地希望您的下一次光临会像前一次一样愉快。 谨启 Dayana Kancheva Front Office Manager

Dear liuchunyan, Thank you for taking the time to tell us about your experience at the ibis budget Birmingham Airport - NEC. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Dayana Kancheva Guest Service Manager