Novotel Bristol Centre 4 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.3/5 1,406 أراء

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Novotel Bristol Centre - Image 1
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Victoria Street, BS1 6HY BRISTOL, United Kingdom

الوصف

خدمات الفندق الإضافية

  • Large on site Car Park with Electric Car Charging Points (chargeable)

  • Play area with video games and table top football for the kids

  • Hotel Gym with Steam room and Sauna

  • Seven flexible, meeting rooms for your event

  • Close to Bristol Temple Meads Train Station

الإقامات المتوفرة لدينا

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موقع الفندق

Novotel Bristol Centre

Victoria Street
BS1 6HY BRISTOL
United Kingdom

نظام تحديد المواقع العالمي (GPS):51.450786, -2.586452

الهاتف
فاكس +44 117 925 5040

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • موقف
  • نرحب بالحيوانات
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • مركز اللياقة
  • وافاي
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين
  • خدمة الغرف

GOURMET BAR & RESTAURANT

Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting.Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.3/5  1,406 أراء

تقييم TripAdvisor  4.0/5  1,917 أراء

downsides

ملاحظة Tripadvisor 3.0/5

Lwis F تقييم TripAdvisor المعتمد

The rooms were clean and nice enough. Although we weren’t in the hotel much during our stay, but when we were the service wasn’t the best. Unwelcoming atmosphere and staff! But not too much of a problem for us as we weren’t there much! But if you planning on staying here for good customer service and being indoors this is not the place unfortunately.

Book a different hotel!

ملاحظة Tripadvisor 1.0/5

Covid-2020 تقييم TripAdvisor المعتمد

Be very very wary when booking a late checkout! When you get told by staff face to face that late checkout is free until 1pm, so you pay extra to book it until 4pm and pay extra, when you confirmed by phone to extend until 5pm, and they try to charge you for free hour that you had booked for until 4pm.

Worst customer service in a hotel for some time

ملاحظة Tripadvisor 2.0/5

talk2frank Couples - تقييم TripAdvisor المعتمد

I was extremely disappointed at this stay despite the bed being very comfortable, this isn't a 4 star hotel and the customer service is 1 star, if you can find any. Big issue with staff on the clean air zone by the way, on checking in it was the only question we had (they didn't tell us anything just 'heres your key') but we expressly asked about the caz to avoid charges. The young man simply advised that the council will let us know if our car is applicable. And we left it at that. Of course we should be able to trust hotel staff to advise correctly but that was an expensive mistake I'll never make again. And likely means I'll avoid accor hotels in future. We complained about this and were sent a dismissive response from the hotel manager who advised us we should have checked online and noticed the signs driving through town. Not even an apology which is all it would have taken. The most important thing in the hotel industry is customer service and on that point novotel and accor are falling far far short.

Not 4 star quality, poor experience- needs to be updated and employ better staff

ملاحظة Tripadvisor 3.0/5

Dawn M العائلات - تقييم TripAdvisor المعتمد

Bland no frills basic hotel. Certainly not a 4 star! Clean but not much else to be positive about. Dated , old bathroom fittings- leaking and dripping shower! Toiletries in refillable containers which is not hygienic, being used by endless people, the handwash had 1 inch in the bottom of the bottle! Bed hard, old and uncomfortable, pillows cheap and uncomfortable. Absolutely no welcome from reception on arrival- had to ask re breakfast arrangements etc, no lounge area, bar area no atmosphere, no music, totally bland decor. The biggest table was constantly occupied by staff with laptops whilst groups of customers struggled and had to rearrange the furniture to sit together. Some of the staff were lovely, friendly and helpful ie at breakfast, but this was more of an exception. I would never consider staying at a Novotel hotel again!

Where is the customer service?

ملاحظة Tripadvisor 3.0/5

ClareDye تقييم TripAdvisor المعتمد

Hotel is in a great location and super central! The hotel is as you'd expect, however I was a little disappointed with the check in experience, where I was simply given my key - no explanation of the hotel services or where to find anything, including the breakfast times, it seems very much fend for yourself. The room was clean and as you'd expect. Food was pretty average, I ordered an omelette to my room and it had been cooked to within an inch of its life, I had no idea it was possible for an omelette to be that dry... Another issue I encountered was the temperature, I was there for an event hosted in one of the conference rooms, we approached reception on a number of occasions as the temperature was icy in the room, but nothing was done, we ended up spending the entire day with coats on, not ideal! Not somewhere I would choose to stay again unfortunately.

بالاشتراك مع TripAdvisor

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منشآتنا الأخرى القريبة

جميع فنادقنا في Bristol

يبدأ السعر من، لليلة واحدة لشخص واحد في فئة الغرفة المعنية قريبة من السعر، باستثناء الخدمات الإضافية، باستثناء الإفطار. يتوافق مع أدنى سعر عام بما في ذلك جميع الضرائب (قد تُدفع بعض الضرائب عند الوصول إلى الفندق (على سبيل المثال، ضريبة المدينة) وفقًا للوائح المحلية.) الخاصة بمكان الإقامة المعني ، الموجود على الموقع https://all.accor.com/ في هذا اليوم، للإقامة لمدة ليلة واحدة في اليوم التالي 20 أيام. متغير حسب الفترة والتوافر. السعر مضمون فقط في وقت الحجز. تُدفع جميع الحجوزات (في الخارج) بعملة البلد الذي يقع فيه الفندق. يتم تأكيد المبلغ فقط عند الحجز بعملة البلد الذي يقع فيه الفندق. قد تتم الإشارة إلى تقدير التحويل بعملتك، لكنه ليس تعاقديًا. في وقت الدفع، قد يفرض عليك المصرف الذي تتعامل معه رسومًا مصرفية و/ أو رسوم صرف.