Novotel Semarang

Novotel Semarang 4 stars

Customer review rating (ALL Rating) 4.2/5 978 reviews

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Description

Hotel extras

  • Located in front of Paragon Mall, close to the business district and tourist attractions

  • Only 5 km from Ahmad Yani Airport and 2 km from Tawang Train Station

  • Fitness centre, pool, traditional spa, and kids corner

  • Two international restaurants, club, and 24-hour room service

  • 8 meeting rooms and ballroom, ready to host 1,000 ppl., ideal for business events or weddings

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Novotel Semarang

Jl. Pemuda 123, Semarang 50132, Central Java, Indonesia
50132 SEMARANG
Indonesia

  • TERBOYO BUS STATION:  JL PEMUDA 123

  • By plane

    AHMAD YANI AIRPORT At 7km / 4.35 miles - Shuttle paying

  • By train

    TAWANG RAILWAY At 5km / 3.11 miles

GPS:-6.978722, 110.414528

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our accommodation(s)

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  978 reviews

TripAdvisor Rating  4.0/5  1,027 reviews

Over all Good stay

Customer review rating 3.0/5

Anonymous Business - Confirmed reviews ALL

Room need to be renovated...looks very old

Dear Mr. Govinda Siva C., Thank you for taking the time to tell us about your experience at the Novotel Semarang. I am sorry that your stay with us did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures related to your feedback. We appreciate hearing your concerns, and it is our hope that you will grant us the opportunity to better serve you in the near future. Kind regards Gunawan Widodo General Manager

Not good experience

Customer review rating 2.0/5

Anonymous Families - Confirmed reviews ALL

I booked a room for two nights. However, I canceled the booking for the second night because I did not feel comfortable staying in the room.

Dear Ms. Kam Regina S., Thank you for taking the time to tell us about your experience at the Novotel Semarang. I am sorry that your stay with us did not meet your expectations. please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem in order to prevent any future recurrence. We appreciate hearing your concerns, and it is our hope that you will grant us the opportunity to better serve you in the near future. Kind regards Gunawan Widodo General Manager

Just Ok

Customer review rating 3.5/5

Katie Families - Confirmed reviews ALL

The hotel is clean but look old, i think need to be renovated. Yellow light inside the room make the room darker. My stay is just Ok, staff nice & helpful. The reception acknowledge me as silver member even though i am gold member accor plus, have no upgraded. Nothing special.

Dear Ms. Katie S., Thank you for taking the time to tell us about your experience at the Novotel Semarang. I am sorry that your stay with us did not meet your expectations. please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem in order to prevent any future recurrence. We appreciate hearing your concerns, and it is our hope that you will grant us the opportunity to better serve you in the near future. Kind regards Gunawan Widodo General Manager

Good Location.

Customer review rating 4.0/5

Over A. G. B. I. B. L. &. D. N. A. I. T. H. Business - Confirmed reviews ALL

Service is good & Staff behaviour also good but you don't have Indian food it's the problem for me & my friends.i request to you please trand your Cook for Indian food like Indian style vegetable,roti & other foods.But some small size ant in the room no 405 is very denger for guest this is walking on the bed in the night thank you.

Dear Mr. Tarkeshwar T., We very much appreciate your review regarding your stay at the Novotel Semarang. It is always a pleasure to receive a positive feedback related to our service. I will share your assessment with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our room & Breakfast with Indian touch. Thank you again for sharing your experience, and we hope your next visit will be even better than the previous one. Kind regards, Gunawan Widodo General Manager

Comfortable enough

Customer review rating 3.5/5

Sarlan Business - Confirmed reviews ALL

It was such a nice experience to stay in the hotel. Keep the good services

Dear Mr. A., We very much appreciate your comments regarding your stay at the Novotel Semarang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gunawan Widodo General Manager

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