Novotel Semarang Hotel 4 stars

Name: Novotel Semarang
Address: SEMARANG, 50132, INDONESIA
Telephone: (+62)24/3563000
Rating: 4.1

Customer review rating 4.1/5 4,884 reviews

ALLSAFE approved hotel

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+ 23 Services

Best price guarantee

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Novotel Semarang Hotel

Hotel that makes every moment matter

Novotel Semarang is the right choice for business and leisure travelers looking to stay in the heart of Semarang and to indulge in the capital of Central Java. Are you ready to enjoy the friendliness of the Javanese peope? Welcome to Novotel Semarang!

Dodit Nindyo Hapsoro, Hotel Manager

Ideally located in the center of Semarang right across Paragon mall, the hotel features spacious and cozy rooms. Fine local cuisine and international dishes are served in the two restaurants to entertain your palate. Free high-speed Wi-Fi is available throughout the hotel. The eight meeting rooms and the ballroom are ideal to host your meetings, events and weddings. As a family or solo, on vacation or for work, Novotel Semarang's teams, known for their attention to detail, are expecting you!

Novotel Semarang is the ideal base to explore Semarang: next to Paragon Mall, the newest and largest mall in town, within 15 minutes walking distance from Lawang Sewu Museum, Tugu Muda Monument, the Old Town (Kota Lama) and a short drive to Sam Po Kong Chinese Temple. The hotel is also easily accessible: only 15 minutes from Ahmad Yani Airport and 10 minutes from Tawang Train Station. You will need a 2-hour drive to reach Borobudur temple, which is part of UNESCO World Heritage.

Explore Semarang culinary in Simpang Lima area, Pasar Semawis and Pandanaran Street. Discover tourist attractions of Sam Po Kong Chinese Temple, Old Town (Kota Lama) Semarang and Lawang Sewu Museum. Experience the best shopping in Paragon Mall.

Hotel extras

Located in front of Paragon Mall, close to the business district and tourist attractions
Only 5 km from Ahmad Yani Airport and 2 km from Tawang Train Station
Fitness centre, pool, traditional spa, and kids corner
Two international restaurants, club, and 24-hour room service
8 meeting rooms and ballroom, ready to host 1,000 ppl., ideal for business events or weddings

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

WIFI/Internet Access
- WIFI at the hotel
- High-speed Internet
- WIFI in the communal areas free of charge with password
- WIFI in your room
- WIFI access
- Optic fiber technology provides the highest possible speed of Internet connection.
Parking
- Private indoor parking Complimentary parking for all in house guests.
- Private outdoor parking
- Private enclosed outdoor parking
- Valet parking
Accessibility for people with reduced mobility
- Reduced mobility rooms
- Wheelchair access
- Accessible bathroom
Babysitting on request
Air conditioned
- Air conditioning
- Manual temperature control
- Air Conditioning
AHMAD YANI AIRPORTPaying
Languages spoken at the hotel
Reception open 24 hours a day
LATE CHECK-OUT UP TO 5PMPaying
Laundry
- Dry cleaning / Ironing
- Shoe shine machine
Gift shop/newspaper shop
Porter

Outdoor unheated pool
Fitness centre
Well-being
- Jacuzzi
- Massage
- Sauna
Babysitting on request

BreakfastPaying
2 restaurant(s)
1 bar(s)
Room service
- Hot meals
- Cold snacks
- Opening hours : Week 24 Hours
- Opening hours : Week-end 24 Hours

10 meeting room(s)
Web Corner on a Mac
Business center with support staff
Copy/print service available

For your safety and comfort we have put in place strict measures adhering to both governmental requirements and ACCOR's ALLSAFE sanitary guidelines. Restaurants are open with social distancing measures in place. The Pool and Fitness are open based on guest request with social distancing measures in place ( Max 6 guests at any one time) otherwise The Spa will remain closed until further notice

Hotel location

Novotel Semarang

Jl. Pemuda 123
Semarang 50132
Central Java, Indonesia
50132
semarang
indonesia

Tel: +62243563000

Fax: (+62)24/3584257

Contact email :

Check-in from 14h00

Check out up to 12h00

TERBOYO BUS STATION : JL PEMUDA 123

By plane
AHMAD YANI AIRPORT At 7km / 4.35 miles - Shuttle paying
By train
TAWANG RAILWAY At 5km / 3.11 miles

GPS :-6.978722, 110.414528

Our accommodation(s)

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Standard Room with 1 Queen Size bed

Accessible room

Max. number of persons: 4
Area: From 28 m² / 301 sq ft

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV(...)

Standard Room with 2 Single Beds

Accessible room

Max. number of persons: 4
Area: From 28 m² / 301 sq ft

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV(...)

Superior Room with 1 Queen Size bed

Accessible room

Max. number of persons: 4
Area: From 32 m² / 344 sq ft

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV(...)

Superior Room with 2 Single Beds

Accessible room

Max. number of persons: 4
Area: From 32 m² / 344 sq ft

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV(...)

Executive Room with 1 Queen Size bed

Accessible room

Max. number of persons: 4
Area: From 28 m² / 301 sq ft

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV(...)

Rooms

Our restaurants and bars

SQUARE RESTAURANT

Type of cuisine: International

Featuring open kitchen concept provides your fabulous buffet breakfast. The modern design & excellent service of this outlet give an additional value of a good food.

Lunch

06:00 - 10:00

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

CITRUS RESTAURANT

Type of cuisine: International

For the Western Cuisine Lovers, Citrus is the hotspot in town. With fresh culinary and comprising grilled items as the specialities, the Restaurant offers cozy athmosphere to experience.

Lunch

11:00 - 16:00

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

16:00 - 23:00

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Club 123

Enjoy your night in club 123

Your meetings and events

Our meeting rooms

Number of meeting rooms: 10
Maximum size: 360 m²
Maximum capacity: 500 people
Maximum banquet capacity: 200 people

Find out more

Well located, friendly and helpful staffs

Retno Business - 26/11/2020 Confirmed reviews ALL

I've been in business trip during this Pandemic and it's been a challenging moment that we should keep our client satisfy as well as bring a healthy environment. Novotel Semarang has been very supportive to our needs, its strategic location and helpful staffs also become other factors to bring our business to success. A well-recommended hotel for business as well as family trip, I'll choose Novotel Semarang for both purposes.

Comfortable, well located, good stay

Gabriela Y. Families - 25/11/2020 Confirmed reviews ALL

I stayed at Novotel to attend online thesis defense, I was very satisfied staying at Novotel. During this pandemic, Novotel provides comfort, a very smooth internet network, and hygienic food. Success for Novotel.

Cannot use my points

Muhammad H. Families - 25/11/2020 Confirmed reviews ALL

Booked with apps using points, but it never confirmed it, wanted to claim/use my points during check out, you only let me use 2,000 of my points... so what is the use of these points???

Quick booking response

D.r. S. Business - 21/11/2020 Confirmed reviews ALL

Great

Dear Dian Ratna S., We very much appreciate your comments regarding your stay at the Novotel Semarang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be even better than the previous one. Sincerely, Dodit Hapsoro General Manager

Is not just a hotel, is a home for me

Adam T. Business - 21/11/2020 Confirmed reviews ALL

5 Days 4 nights experience with warmest staff and comfort room also with complete facility like fitness center is a must facility for me ☺️, also good location near a lot of culinary and shopping centre

Dear Adam t., We very much appreciate your comments regarding your stay at the Novotel Semarang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dodit Hapsoro General Manager

Good Stay

Anonymous Families - 20/11/2020 Confirmed reviews ALL

a good stay indeed...friendly and helpful staff, large room & good location

Dear Madeira Heriani P., We very much appreciate your comments regarding your stay at the Novotel Semarang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dodit Hapsoro General Manager

Getting Much Better

simonhoedoyo Business - 18/11/2020 TripAdvisor review

After several stays, their services getting much better. Accommodation quality is well maintained, clean and spacious room. Location is very suitable for exploring the city, many place of interest within short ride.

Good stay and very well located

Achmad B. Business - 17/11/2020 Confirmed reviews ALL

Located in central business of the city and room is comfortable

Dear Achmad B., We very much appreciate your comments regarding your stay at the Novotel Semarang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We look forward to welcoming you back soon. Sincerely, Dodit Hapsoro General Manager

Near shopping mall

Richard Couples - 17/11/2020 Confirmed reviews ALL

Nice staff, good lication

Dear Richard P., We very much appreciate your comments regarding your stay at the Novotel Semarang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be even better then the previous one. Sincerely, Dodit Hapsoro General Manager

Good Stay

Anonymous Families - 16/11/2020 Confirmed reviews ALL

the staff was good, well located because the hotel near mall my child enjoyed staying at your hotel.

Dear Adri Nur R., We very much appreciate your comments regarding your stay at the Novotel Semarang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be even better than the previous one. Sincerely, Dodit Hapsoro General Manager

Good stay, but will not return!

Stefanie Couples - 15/11/2020 Confirmed reviews ALL

I had a pleasant one night stay at Novotel Semarang, but I will not consider staying here if I visit Semarang again With such a rate, I believe I can get better services in other hotels. Due to the Covid19 pandemic, we understand that the services are not as usual, yet it does not mean Novotel needs to decrease the quality of the service, for instance the buffet breakfast. It was really poor, in terms of the food quality.

Dear Elvira Stefanie, Thank you for taking the time to tell us about your experience at the Novotel Semarang. I am sorry that your stay with us did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem in order to prevent any future recurrence. We appreciate hearing your concerns, and it is our hope that you will grant us the opportunity to better serve you in the near future. Kind regards Dodit Hapsoro General Manager

very well located

Suciadi Families - 15/11/2020 Confirmed reviews ALL

it takes walking distance to several landmark

Dear Suciadi A., We very much appreciate your comments regarding your stay at the Novotel Semarang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dodit Hapsoro General Manager

Daniel W. Friends - 14/11/2020 Confirmed reviews ALL

It was pretty good...

Dear Daniel Setiawan w., We very much appreciate your comments regarding your stay at the Novotel Semarang. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be even better than the previous one. Sincerely, Dodit Hapsoro General Manager

Easy Check in and Out

Chrisk Business - 09/11/2020 Confirmed reviews ALL

Hotel was as described

Dear Chris K., We very much appreciate your comments regarding your stay at the Novotel Semarang. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be even better from the previous one. Sincerely, Dodit Hapsoro General Manager

comfortable room and delicious food

Beniis1105 Business - 09/11/2020 TripAdvisor review

1. Lobby was spacious and bright 2. I still figure out why the hotel provide smoking area in Citrus Restaurant near Lobby 3. Furniture in the room were little bit old, but still in use. Sofa in my room 602 was extremely bad, it must be changed with new one. 4. Some staff in the restaurant should be more friendly to the guests. 5. I love the laundry service for executive room, it was really helpful. Thanks for the staff who called me when i forgot to put my laundry in my room 6. Citrus Restaurant was great, delicious food, friendly and helpful staff, and cozy.

Swimmming pool

patongcg Business - 09/11/2020 TripAdvisor review

Swimming pool should not have smoking area. In room towel are too long time never change as colour turning dirty. Bar staff never promote to guest there is an happy hour as well as what kind of drink list.

Dear Patongcg, Thank you for sharing us your thoughts regarding your staying experience at Novotel Semarang. First of all, we do regret if our services and facilities were not up to your expectations. Our management will do a review regarding swimming pool regulation for smoking area. Furthermore, we have also taken your notes and liaise it to our concern department regarding providing room towel with a better quality and bar staff's service. Once again, we do really appreciate for your constructive feedback while hoping that we can keep welcoming you back to better serve you in the near future. Sincerely, Dodit Hapsoro General Manager

Sigit W. A. S. Friends - 07/11/2020 Confirmed reviews ALL

Good restaurant service...room service...

Dear Hesti A., We very much appreciate your comments regarding your stay at the Novotel Semarang. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We look forward to welcoming you back soon. Sincerely, Dodit Hapsoro General Manager

Good stay at Novotel

Beni Business - 07/11/2020 Confirmed reviews ALL

1. Room was a little bit old but and need some improvement 2. The lobby was spacious 3. Breakfast was delicious and lot of varieties. Some staff needs more friendly to guest for example by saying good morning 4. The restaurant in the lobby floor was spacious and convenient and have live music every night. Food was great in taste and portion. The staff was friendly and helpful. 5. The reception staff was friendly and helpful 6. Location was strategic and close to the office i visit.

Dear Beni I., We very much appreciate your comments regarding your stay at the Novotel Semarang. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be even better from the previous one. Sincerely, Dodit Hapsoro General Manager

Really nice place to stay while spending time in Semarang, highly recomended

Topan M. Families - 07/11/2020 Confirmed reviews ALL

Overall it's good, the rooms as good as display in photos. The employer served the guest pleasantly. One improvement must be made it's about breakfast, should tastier and more variant.

Dear Topan M., We very much appreciate your comments regarding your stay at the Novotel Semarang. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be even better than the previous one. Sincerely, Dodit Hapsoro General Manager

Delicious food is amazing.. my family love it and also our room is big

Alvina D. I. Families - 06/11/2020 Confirmed reviews ALL

One little thing needs improvement is about hotel team coordination.. I have a little problem of my extra bed's request that not well organized between resepsionist and housekeeping's team

Dear Alvina, Thank you for taking the time to tell us about your experience at the Novotel Semarang. I am sorry that your stay with us did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem in order to prevent any future recurrence. We appreciate hearing your concerns, and it is our hope that you will grant us the opportunity to better serve you in the near future. Kind regards Dodit Hapsoro General Manager

Our most recent 20 reviews

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Hotel extras