Novotel Semarang Hotel 4 stars

Bassically it is Good, unfortunately building and or furniture condition has show it's aging. Looks and feels Old.

Room selected is located on high floor as we requested. The reception is nice, overall staff is helpful and prompt response

I'm satisfied got the corner room and high floor. Non smoking floor is amazing. The room is clean and tidy.. The light also good. We got the welcome cake when we arrived. Thanks a lot. I came to do check very late around 8.30 and i'm the last person to do checked in. Help by Mega. Attentive and cheerfull. Very good job. Hope come back again to novotel soon.

Near to city attraction, walking distance I

Staycation with family after two years can not go home, combined with the ALL-Accor Plus Platinum Membership, I am happy!! Early check in (we don't take this), Late Check out offer until 5pm, Welcome fruit, Free breakfast, Free room upgrade, to welcome drink that can be exchanged for Red Wine!!!! Perfect!!! The facilities that are lacking are no swimming pool for children, but they are still happy to be able to take a bubble bath in the bath tube, so.. the problem is resolved.

with a great strategic place, and a great price. Novotel Semarang could be your place to stay with any purpose trip

I stayed there business trip in 4 days. The hotel is quite old but they maintained it very well. The room and the bathroom is clean. The only issue is the bathroom only equipped with old bathtub which nowadays usually use rain shower.

Great

after long time havent checked-in in this hotel again, finally made it due to business stuff and leisure time with family too.

The time during the pandemic should be used to upgrade the condition of the rooms. Furthermore, the supervisors should be instructed to train the stall probably and not sitting in the smoking area waiting that the working time is over for them. The service team during breakfast is very friendly and trying the best they can to fulfill the customers expectation - this excludes the Manager for this team who was never seen during our last four stays which was close to 4 weeks.

We got surprise cake in our room, really didn't expect it at all. The hotel area vibes quite busy but still manageable. The health protocol and hygiene is well maintained. The location also perfect in the heart of Semarang. The food option during breakfast time getting better compared to months before, still in pandemic times. Rooms quite old but clean. I just have good recognition for this hotel and definitely will come back soon, hopefully in a better time.

Stayed in Novotel Semarang for transit, and chosed this hotel because I am accorplus member, however seems like the staff does not recognised accorplus member here. I didnt receive any member benefit throughout my stays here. Hotel is wellmaintained, and housekeeping quickly response to our needs. Breakfast is very standard and doesnt represent 4* hotel.

as gold accor member, i book several days before arrival, and when i got to hotel at 14.30, not all the room is ready. only 1 room is ready. i know hotel maybe in full condition, but you’re talking about loyalty membership, i believe it should be fast check in. around 15.30 room is ready all. the weird think on next day, at 11 am, a hotel call me if i want to extend? it is better if hotel ask if i want to late checkout or not, not extend.. you see, hotel already late to let me check in, and asking for extend? the hotel facility overal is good, the 50% discoumt for bread/cake is good. but the taste is not that great. the hotel room is good, not in best condition because i think it is already old building. overal, the only good thing about hotel is near mall and near traditional market. and the staff is realy nice, they always salute if they see guest.

This Hotel is nice for building,still modern and well maintained. But really need to upgrade with their room. Its look old and furniture is not being take care well If they upgrade the furniture in bed room, will look nice for all Also air con is not really cold

Stay here overnight in transit with family, hotel seem old, need renovation to keep up with new hotels, service is good, gym is good with lots of machine, pool also ok, minor problem only at the bakery, they only give discount from 18.00 - 22.00. We arrived at 22.06 and no more discount for the cakes.