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Novotel Semarang Hotel 4 stars

Customer review rating 4.1/5 4,800 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Novotel Semarang
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+ 23 Services
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Room 1

Number of guests
Children's age

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Hotel extras

  • Located in front of Paragon Mall, close to the business district and tourist attractions

  • Only 5 km from Ahmad Yani Airport and 2 km from Tawang Train Station

  • Fitness centre, pool, traditional spa, and kids corner

  • Two international restaurants, club, and 24-hour room service

  • 8 meeting rooms and ballroom, ready to host 1,000 ppl., ideal for business events or weddings

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • Air conditioned
  • AHMAD YANI AIRPORTPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Laundry
  • Gift shop/newspaper shop
  • Porter
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Well-being
  • Babysitting on request
Catering
  • BreakfastPaying
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 10 meeting room(s)
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available
Information message

Hotel location

Novotel Semarang

Jl. Pemuda 123
Semarang 50132
Central Java, Indonesia
50132
semarang
indonesia

Tel: +62243563000

Fax: (+62)24/3584257

Check-in from 14h00

Check out up to 12h00

  • TERBOYO BUS STATION :  JL PEMUDA 123

  • By plane

    AHMAD YANI AIRPORT At 7km / 4.35 miles - Shuttle paying

  • By train

    TAWANG RAILWAY At 5km / 3.11 miles

GPS :-6.978722, 110.414528

Our accommodation(s)

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Standard Room with 1 Queen Size bed

Accessible room
  • Max. number of persons: 4
  • Area: From 28 m² / 301 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Standard Room with 2 Single Beds

Accessible room
  • Max. number of persons: 4
  • Area: From 28 m² / 301 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Room with 1 Queen Size bed

Accessible room
  • Max. number of persons: 4
  • Area: From 32 m² / 344 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Room with 2 Single Beds

Accessible room
  • Max. number of persons: 4
  • Area: From 32 m² / 344 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Executive Room with 1 Queen Size bed

Accessible room
  • Max. number of persons: 4
  • Area: From 28 m² / 301 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)
Rooms

Our restaurants and bars

SQUARE RESTAURANT

Type of cuisine: International

Featuring open kitchen concept provides your fabulous buffet breakfast. The modern design & excellent service of this outlet give an additional value of a good food.

Lunch

06:00 - 10:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

CITRUS RESTAURANT

Type of cuisine: International

For the Western Cuisine Lovers, Citrus is the hotspot in town. With fresh culinary and comprising grilled items as the specialities, the Restaurant offers cozy athmosphere to experience.

Lunch

11:00 - 16:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

16:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Club 123

Non contractual photo

Enjoy your night in club 123

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 10

  • Maximum size: 360 m²

  • Maximum capacity: 500 people

  • Maximum banquet capacity: 200 people

Find out more

Our guest reviews for
Novotel Semarang

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

4,800 reviews

tripadvisor

TripAdvisor Rating 4.0/5

977 reviews

a good to stay, located near the shopping center, affordable

Customer review rating 4.1/5

Rifka S. Families - 16/10/2020 Confirmed reviews ALL

it's quiet good to stay in Novotel Semarang

well location

Customer review rating 4.1/5

Soegianto Business - 16/10/2020 Confirmed reviews ALL

service not so fast (slow respons)

Worst Accor Hotel ever

Customer review rating 4.1/5

Marcel Friends - 13/10/2020 Confirmed reviews ALL

I never complain abt my stay, but this time I think I need to do it, hopefully Novotel Semarang will listen and develop the hotel. 1. CHECK-IN, need to wait 20 minutes for the long queue, there’s only 1 front officer during check in time. After 20 minutes, someone showed up and help their colleague for check in process. Check in process up to another 20 minutes and room wasn’t ready, they said I need to wait 45 minutes for my room. They don’t have card jacket for the room key, they will give you white envelope (the one that you will use to send a letter), no welcome drink voucher (for ALL member). Such a “good” impression :) 2. OLD AND CREEPY HOTEL. I was shocked because there’s an old DUSTY sofa in the room. And also as I remember on their website, the room looks good and bright, the reality is LACK OF LIGHT. Shower and bathtub already broken, feels like taking a bath in the public bathroom. 3. MUSTY SMELLS. When I enter the bathroom, I found the shower curtain had a musty smells, it makes the whole bathroom smells so bad. I call housekeeping, then they came and spray the fragrant room spray. Thankyou but, SOMETHING THAT MAKES MY BATHROOM SMELLS SO BAD WHICH IS THE SHOWER CURTAIN IS STILL THERE. After an hour my bathroom smells musty again. Geez. 4. BLOODY BLANKET. On the second day of my stay, I figured out my blanket had a blood stains. I still have a picture of it. Please, kindly throw it, it’s not hygiene for anyone. DISGUSTING!!!!! Please kindly renovate the hotel, use capex budget wisely to make your hotel stay in the business. This is not Accor Hotel standard. I WON’T come back to this hotel, this hotel made me regret to stay in Accor hotel. I won’t recommend this hotel to anyone. Thankyou.

Netral

Customer review rating 4.1/5

Sandhi W. Business - 12/10/2020 Confirmed reviews ALL

During Checking, they give me room N0#118 where still not ready and still clean up. I was thinking that Novotel as International standard where will follow new normal guideline. as I know room need to be quarantine before use for another guest, at least minimum 4 hrs, and sealed!. some hotel take more than days to quarantine the room. correct me if I'm wrong! But what I got during stay at Novotel Semarang they give me the room where just clean up, may me the guest before me just check out. and i need to wait about 15 to 20 minute before they give me the key.

Good services

Customer review rating 4.1/5

R. Families - 12/10/2020 Confirmed reviews ALL

very concerned about customer comfort during a pandemic

Good stay

Customer review rating 4.1/5

Anonymous Solo - 10/10/2020 Confirmed reviews ALL

Clean..well located.enjoy

Well located and very convenient

Customer review rating 4.1/5

Dewi S. M. Families - 07/10/2020 Confirmed reviews ALL

I always choose Novotel since Many years ago, keep coming back for so many good reason, such as ; the staffs are very friendly and helpful, location is very convenient . The entertainment is so much fun. Thank you for being there

Should be better

Customer review rating 4.1/5

Pandji C. Business - 06/10/2020 Confirmed reviews ALL

This is my second stay within 2 months in Novotel Semarang and this time I tried the suite room. Unfortunately, it did not as I expected because of the view outside is not as good as superior room, the windows were dirty made it worst view, the sofa was no longer comfortable to be seated, shower and wc panel were jammed and needed repair, the sound system did not work, the TV was too small for a suite room. I booked directly by phone and was told that extra bed was free of charge but when I got there I was told there was additional charge although finally I got it for free. I ordered 2 cheese burgers for lunch but they were spicy so my daughter could not eat it, even I felt too spicy. However, the restaurant staff gave us complimentary milk shake and cheesy fries as well as sincere apology

Good place

Customer review rating 4.1/5

Bom Business - 06/10/2020 Confirmed reviews ALL

Everything is good. Food is nice, hospitality is nice, the nuance is just right and the location is very close to Semarang point of Interest. Even the little thing, as shower kit are using sustainable goods (RSPO certified). The only thing that prevent me for giving full rate is the pillow is kind of on the flat side. I hope it is only in my room.

well located

Customer review rating 4.1/5

Anton S. Business - 06/10/2020 Confirmed reviews ALL

strategic location cleanness well maintained good breakfast and completely menu

Good Location and Great Staff

Customer review rating 4.1/5

John G. Business - 06/10/2020 Confirmed reviews ALL

The location was great and the staff very friendly. The package price was also very good for a long stay.

Nice week end stay

Customer review rating 4.1/5

Rinaldi S. A. Business - 04/10/2020 Confirmed reviews ALL

Nice hotel, good location, clean room, it’s worth to stay while enjoy the beautiful town

Very well located

Customer review rating 4.1/5

Siiratriani Solo - 02/10/2020 Confirmed reviews ALL

good staying but I have problem with the bed. It's not comfortable for my back pain. The staffs are friendly, the room is good.

sekat dengan Mall

Customer review rating 4.1/5

Irvan S. Business - 01/10/2020 Confirmed reviews ALL

over all its very satisfy

Well located, good services, familiar staffs.

Customer review rating 4.1/5

Dewi T. Families - 29/09/2020 Confirmed reviews ALL

It's nice to stay at Novotel in pandemi covid 19. We enjoy the service with "protokol kesehatan" . Thanks. We're so pleasure to stay at Novotel.

Not as expectation

Customer review rating 4.1/5

Alex Business - 26/09/2020 Confirmed reviews ALL

Plus: friendly staffs. Minus: a very low WiFi connection (4 times complaints without improvement), poor toilet function.

Great Place to get a little gateway

Customer review rating 4.1/5

Andreas S. N. Families - 10/09/2020 Confirmed reviews ALL

Thank you for your kind hospitality to us.

Dear Andreas Setya N., We very much appreciate your comments regarding your stay at the Novotel Semarang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dodit Hapsoro General Manager

Nice hotel

Customer review rating 4.1/5

Ilhas B. Business - 10/09/2020 Confirmed reviews ALL

Good place,

Dear Ilhas B., We very much appreciate your comments regarding your stay at the Novotel Semarang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dodit Hapsoro General Manager

Healthy stay

Customer review rating 4.1/5

S. Business - 09/09/2020 Confirmed reviews ALL

The hotel is complying the Covid 19 safety protocol. The room is clean. We will stay in this hotel again for our next visit to Semarang.

Dear Djonny S., We very much appreciate your comments regarding your stay at the Novotel Semarang. We are glad to learn that our health protocol was up to your expectation and we are also grateful for your participation and understanding to follow health protocol in our hotel. This feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We look forward to welcoming you back in the near future. Sincerely, Dodit Hapsoro General Manager

Good stay

Customer review rating 4.1/5

Kief Solo - 09/09/2020 Confirmed reviews ALL

Check in progress smooth, room is perfect as I request before. Recommended hotel, will come again. Thank you.

Dear Daniel Setiawan M., We very much appreciate your comments regarding your stay at the Novotel Semarang. We are glad to learn that our services and facilities were up to your expectations. This feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be even better than the previous one. Sincerely, Dodit Hapsoro General Manager

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