Novotel Semarang 4 stars

Customer review rating (ALL Rating) 4.4/5 229 reviews

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Description

Hotel extras

  • Located in front of Paragon Mall, close to the business district and tourist attractions

  • Only 5 km from Ahmad Yani Airport and 2 km from Tawang Train Station

  • Fitness centre, pool, traditional spa, and kids corner

  • Two international restaurants, club, and 24-hour room service

  • 8 meeting rooms and ballroom, ready to host 1,000 ppl., ideal for business events or weddings

Our accommodation(s)

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Hotel location

Novotel Semarang

Jl. Pemuda 123, Semarang 50132, Central Java, Indonesia
50132 SEMARANG
Indonesia

GPS:-6.978722, 110.414528

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  229 reviews

Customer review rating 4.0/5

Johannes A. K. Solo - Confirmed reviews ALL

internet is very bad...

Dear Mr. ohannes A. K., Thank you for leaving us with a constructive review. We are truly grateful you chose to stay with us at Novotel Semarang and appreciate your review of your recent stay. In regards to your feedback about the slow service, we will certainly look into this for further improvements. Therefore, we really hope if you can provide more detailed constructive feedback to our email at in… My team and I are looking forward to welcoming you back to stay with us again soon. Best Regards, Adrian H. Utomo Cluster General Manager

Customer review rating 4.5/5

Low P. H. Business - Confirmed reviews ALL

good service and friendly

Dear Mr. Low P. H. Thank you for your perfect rating for Novotel Semarang. We hope that your recent stay with us was up to your expectation. We will continue to walk the extra mile and exceed your expectations. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Looking forward to welcoming you back in the near future. Wishing you have a good day! Best Regards, Adrian H. Utomo Cluster General Manager Novotel Semarang

Customer review rating 0.5/5

Y. Y. Families - Confirmed reviews ALL

Just too old and the food hygiene below standard, my kids vomit after eating at restaurant.

Dear Mr. Y., Thank you for leaving us with a constructive review. We are truly grateful you chose to stay with us at Novotel Semarang and appreciate your review of your recent stay. In regards to your feedback about the breakfast, we will certainly look into this for further improvements. My team and I are looking forward to welcoming you back to stay with us again soon. Best Regards, Adrian H. Utomo Cluster General Manager Novotel Semarang

Customer review rating 4.0/5

Mohamad K. R. Families - Confirmed reviews ALL

I am stay 4 night with family, overall is good..,even when i am breakfeast in 1 st day..we can not get desk,maybe cause is high ocupation so the capacity restaurant not cover it..but on 2nd day..staff already prevent it with additional desk and chair outside restaurant...with 4 star i think novotel must think how to get big swimingpools.

Dear Mr. Mohamad K., Thank you for leaving us with a constructive review. We are truly grateful you chose to stay with us at Novotel Semarang and appreciate your review of your recent stay. In regards to your feedback about the pool, we will certainly look into this for further improvements. My team and I are looking forward to welcoming you back to stay with us again soon. Best Regards, Adrian H. Utomo Cluster General Manager

Customer review rating 3.0/5

Patrick V. Business - Confirmed reviews ALL

Run down and old look room. Definitely not the Novotel experience I expected .

Dear Mr. Patrick V., Thank you for leaving us with a constructive review. We are truly grateful you chose to stay with us at Novotel Semarang and appreciate your review of your recent stay. In regards to your feedback about the water dripping, we will certainly look into this for further improvements. My team and I are looking forward to welcoming you back to stay with us again soon. Best Regards, Adrian H. Utomo Cluster General Manager Novotel Semarang

Other web-users rate our hotel

  • 150 reviews 8.7/10 Location
  • 327 reviews 7.3/10 Room
  • 329 reviews 8.9/10 Service
  • 11 reviews 4.3/10 WiFi
  • 173 reviews 7.2/10 Cleanliness
  • 140 reviews 5.1/10 Vibe
  • 91 reviews 7.8/10 Breakfast
  • 33 reviews 7.2/10 Value

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