Mercure Resort Sanur bintang 4

Catatan tamu Avis (Peringkat ALL) 4.4/5 446 ulasan

Jaminan Harga
Terbaik
Mercure Resort Sanur - Image 1
Mercure Resort Sanur - Image 2
Mercure Resort Sanur - Image 3
Mercure Resort Sanur - Image 4
Jl. Mertasari,, Sanur,, Bali, Indonesia, 80228 Denpasar, Indonesia

Deskripsi

Keistimewaan hotel

  • Dua kolam renang dalam-ruang dan lapangan tenis

  • Grand Ballroom dengan luas sekitar 270 m² dan kapasitas maksimum 285 orang

Akomodasi kami

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Lokasi hotel

Mercure Resort Sanur

Jl. Mertasari,, Sanur,, Bali, Indonesia
80228 Denpasar
Indonesia

GPS:-8.710925, 115.25405

Telepon
Fax +62 361 287303

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Parkir
  • Hewan peliharaan tidak diperbolehkan
  • Antar-jemput
  • Restoran
  • Dapat diakses kursi roda
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Room service

PANDAWA RESTAURANT

Restoran Pandawa dengan pemandangan ke laut dibuka untuk sarapan, makan siang dan malam. Layanan kamar 24 jam untuk hidangan Eropa dan Asia.

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Cari tahu selengkapnya

Peringkat ALL  4.4/5  446 ulasan

Peringkat TripAdvisor  4.0/5  3.187 ulasan

Sertifikat keunggulan 2024

Laid back resort next to the beach

Catatan Tripadvisor 5.0/5

HertsOldie Couples - Ulasan TripAdvisor tersertifikasi

Return visit to this lovely relaxing hotel right on the beach. It's got two good pools and lots of long chairs on the beach.. The rooms in seperate small units dotted around the well maintained wooded grounds. Only snag no lifts but our ground floor room was spacious and comfortable. We didn't use the restaurant but the bar near the beach is good. There are lots of places to eat and drink nearby. Staff are friendly and helpful and there is a good level of security.

Excellent

Catatan Tripadvisor 5.0/5

Anna-Lotta S Ulasan TripAdvisor tersertifikasi

The stay was excellent,friendly staff. Clean rooms. Great spot right on The beach. MR Kori helpt us great with our questions that we had. Both the check in/check out was great. We felt right at home. We can absolutley recomend this hotel to anyone that is staying in Sanur.

Dear annalottas5, Thank you so much for your kind words! We’re thrilled to hear that you had an excellent stay and felt right at home. It's wonderful to know that our friendly staff, especially Kori, made a positive impact on your experience. We truly appreciate your recommendation and are so happy that you enjoyed our beachfront location and clean rooms. We look forward to welcoming you back to Sanur and providing you with another fantastic stay. Thanks again for choosing us! Warm regards, Samuel Theodorus Guest Experience Manager

good stay

Catatan tamu Avis 4.5/5

Anonim Keluarga - Ulasan terverifikasi ALL

kamar yang bersih dan nyaman serta petugas yg ramah dan selalu siap membantu sangat memberi pengalaman yg menyenangkan untuk pelanggan. Terima kasih.

Theresia W. yang terhormat, Kami sangat berterima kasih atas komentar Anda mengenai kunjungan Anda di Mercure Resort Sanur. Sangat menyenangkan bagi kami untuk menerima umpan balik/tanggapan positif. Kami akan memberitahukan komentar Anda kepada tim kami. Kami yakin bahwa umpan balik ini akan menjadi motivasi bagi semua staf kami karena kami berusaha untuk terus meningkatkan kualitas layanan kami. Sekali lagi terima kasih karena Anda telah memberitahukan pengalaman Anda, dan kami berharap kunjungan Anda berikutnya akan sama memuaskan seperti kunjungan sebelumnya. Hormat kami, Anna Guest Experience

Our Mercure stay.

Catatan Tripadvisor 2.0/5

278heathfamily Ulasan TripAdvisor tersertifikasi

Nice service. The rooms, however, were not quite what we expected and were especially cramped for the family. We struggled to find the pools; they weren't in great condition. We had heavy rains during our stay, but the problem was the rain came under the doors and the deck tiles where way too slippery, and therefore we decided to cut the stay short. The plants and forestry were pretty and well prepped. It was a very close walk to the beach and beachside markets.

Dear 812heathf, Thank you for taking the time to share your feedback about your recent stay at Mercure Resort Sanur. We’re glad to hear that you appreciated our service and enjoyed the beautiful landscaping and proximity to the beach and markets. We sincerely apologize for the issues you experienced with the room size and the condition of the pools. We understand that spacious accommodations are important for families, and we’re actively reviewing our room setups to enhance guest comfort. We’re also sorry to hear about the challenges posed by the heavy rain. We are addressing the water issues and will ensure that safety measures are improved for slippery surfaces. Your feedback is invaluable as we strive to enhance our guest experience. Thank you again for your comments. We hope you might consider giving us another chance in the future. Best regards, Samuel Theodorus Guest Experience Manager

Older traditional accommodation but location amazing

Catatan Tripadvisor 4.0/5

jody262016 Couples - Ulasan TripAdvisor tersertifikasi

Great location in the quiet end of Sanur. Older traditional style rooms but clean and comfortable. Breakfast was buffet style with options for everyone and the Staff are friendly and caring, thanks to Tari & Reno who are exceptional and are always smiling. 2 Pools to choose from and 2 bars serving these pools, great lunch and dinner options as well as many themed dinners available. Lots of options for getting some sun on the beach with ample lounges, chairs or beanbags. Samuel was excellent on check out.

Dear Jody 262016 Thank you so much for your wonderful review! We’re thrilled to hear you had such a great stay with us. It’s our goal to provide a comfortable and memorable experience, and your kind words truly mean a lot to our team. We hope to welcome you back soon for another enjoyable visit! Warm regards, Anna Guest Experience

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 744 ulasan 9.5/10 Lokasi
  • 1.238 ulasan 7/10 Kamar
  • 1.427 ulasan 9.1/10 Pelayanan
  • 13 ulasan 8.6/10 Internet
  • 671 ulasan 8/10 Makanan
  • 668 ulasan 7.4/10 Kebersihan
  • 614 ulasan 9.3/10 Pantai
  • 486 ulasan 7.8/10 Sarapan

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