Mercure Hotel Mannheim am Rathaus

Dear Mr. K., Thank you for staying with us at Mercure Hotel Mannheim am Rathaus and for taking the time to review your last visit. It is always our pleasure to have you as our guest. We are very pleased that you enjoyed our services and your overall stay with us one more time. As we are highly committed to providing quality services for our guests, we really do appreciate positive feedback such as yours. On behalf of my team, I would like to thank you for the stellar review and the positive remarks on the staff. We hope to see you soon again and that our services will ensure another rewarding and enjoyable visit with us. Best regards, Stefanie Herold General Manager Mercure Hotel Mannheim am Rathaus

Dear Mr. G., We are always pleased to learn that our guests have enjoyed their visit with us and that our commitment and efforts to provide the best services possible have been a success. When guests like you take the time to write a review based on their visit at Mercure Hotel Mannheim am Rathaus, we are particularly appreciative. Therefore, on a personal note as well as on behalf of my entire staff, I would like to send a sincere “thank you.” It is rewarding for us to know when or hotel property and services leave you satisfied and to receive respective ratings and great feedback on the breakfast and the staff in particular. Your comments encourage us to continue to provide the best possible services for our guests. We are looking forward to welcoming you as a guest in our hotel again. Yours sincerely, Stefanie Herold General Manager Mercure Hotel Mannheim am Rathaus

Dear Mr. T., On behalf of my entire team as well as on a personal note, I would like to thank you for your stellar review. We truly appreciate positive feedback such as yours as it encourages us to stay committed to providing the best services possible for our guests. We are very pleased that you took the time and effort to confirm your positive experience with us by giving us solid ratings. Our guests deserve the best and we make every effort to meet your expectations. We really hope to be able to welcome you again as our guest. Best regards, Stefanie Herold General Manager Mercure Hotel Mannheim am Rathaus

Dear Mr. L., Thank you for taking the time to review your stay at Mercure Hotel Mannheim am Rathaus. We highly appreciate and value your feedback and consider it a highlight in our daily routine as hosts. On behalf of our staff and management, we are very pleased that you gave us the highest ratings in almost all categories. We will gladly pass along these top reviews and positive remarks on our services to the respective staff members and employees. Your satisfaction both validates our team’s dedicated daily efforts and highly motivates us to keep striving for excellent services in the future. We are very happy that you felt so comfortable with us and that you really enjoyed our amenities. My team and I are looking forward to welcoming you back as a guest hopefully soon. Best regards, Stefanie Herold General Manager Mercure Hotel Mannheim am Rathaus

Dear Mr. K., Thank you very much for your visit and for taking the time to tell us about your experience at Mercure Hotel Mannheim am Rathaus. We regret that your experience with the room and the parking did not meet your expectations; please allow us to express our sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problems and prevent future occurrence. Therefore, we hope that you will give us the opportunity to better serve you in the near future and your next visit will be more pleasant as the previous one. Best regards, Stefanie Herold General Manager Mercure Hotel Mannheim am Rathaus